STEM OPT Azure Cloud Engineer Jobs
Azure Cloud Engineer roles sit squarely within STEM OPT eligibility, typically qualifying under computer science and engineering CIP codes that unlock the 24-month extension beyond your initial 12 months. Every employer who hires you must be enrolled in E-Verify, and your role must connect directly to your STEM degree field.
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Description
The primary purpose of this position is to provide Microsoft infrastructure support for CDW's customers, with a strong focus on Azure, Microsoft 365, and related Microsoft technologies. The Engineer diagnoses and resolves customer issues in a fast-paced, case-based support environment while delivering a high-quality customer experience. This role supports a reactive break/fix service model. The Engineer works directly with customers to assess issues, drive cases to resolution, collaborate with peers, and engage Microsoft when additional expertise is required. Candidates do not need to reside in the Pacific Time Zone but must consistently work Pacific Time business hours.
What You Will Do:
- Serve as a trusted technical support resource for customers experiencing Microsoft infrastructure and cloud issues.
- Troubleshoot, diagnose, and resolve issues involving Azure, Microsoft 365, Windows Server, and related Microsoft technologies.
- Assess customer issues quickly, identify root causes, and drive assigned cases through resolution.
- Manage service requests through a case queue, review assignments daily, and provide accurate and timely status updates.
- Document troubleshooting steps, resolutions, customer communications, incident details, and change activity in the appropriate tracking systems.
- Collaborate with peers and cross-functional teams to resolve complex technical issues and share knowledge.
- Engage Microsoft support when additional product expertise or escalation assistance is required.
- Provide detailed, clear, and professional communication to internal and external customers through written, verbal, and virtual channels.
- Clearly articulate technical problems, business impact, next steps, and solutions to customers and stakeholders.
- Understand service-level agreements in a production environment and work to meet customer commitments.
- Participate in an on-call rotation supporting critical systems. The global team provides primary 24 x 7 coverage, with U.S. engineers providing secondary coverage when additional capacity is needed.
- Participate in customer calls and work with account management personnel in support of the client relationship.
- Contribute to technical documentation, procedures, knowledge articles, templates, proposals, and training materials.
- Mentor and support peers within the team and across CDW.
- Attend training and obtain industry-related certifications as determined by management.
- Manage multiple priorities, follow through on commitments, and complete tasks and projects on time.
- Communicate unanticipated events, risks, schedule changes, or technical concerns to the Engineering Manager.
- Identify potential customer needs or cross-selling opportunities and communicate them to the appropriate sales or account team.
- Adhere to time-entry, compliance, policy, and procedural requirements.
What We Expect of You:
- Bachelor's degree and 3 years of Microsoft support experience, or 7 years of total IT engineering experience, including 3 years of Microsoft support experience.
- Hands-on experience supporting Microsoft technologies, with strong knowledge of Azure.
- Experience supporting one or more related technologies, such as Microsoft 365, Windows Server, Active Directory, SCCM, or Intune.
- Professional experience in customer service, requirements gathering, task execution, troubleshooting, problem solving, and sound judgment around crisis escalation.
- Experience working in a ticket-driven or case-based support environment.
- Ability to establish customer trust and confidence through technical knowledge, responsiveness, and an understanding of customer business needs.
- Strong organizational, analytical, documentation, and problem-solving skills.
- Excellent verbal and written communication skills, with the ability to interact effectively with customers, coworkers, and stakeholders.
- Ability to balance multiple priorities, adapt to changing customer needs, and meet deadlines in a fast-paced environment.
- Ability to work independently while knowing when to collaborate, ask for assistance, or escalate.
- Team-oriented approach with the ability to provide guidance, mentorship, and peer support.
- Ability to consistently follow policies, procedures, instructions, and service commitments.
- Ability to work Pacific Time hours and participate in the on-call rotation.
- Ability to travel as needed.
- Approximately 8 or more years of Microsoft support engineering experience, is a plus.
- Depth of experience in Azure and customer-facing Microsoft issue resolution, is a plus.
- Microsoft certifications in Azure, Microsoft 365, or related technologies, is a plus.
- Managed Services experience, is a plus.
- Experience working directly with Microsoft support to resolve complex cases, is a plus.
Compensation and Benefits
Pay range: $77,725 to $108,266, depending on experience and skill set
Salary ranges may be subject to geographic differentials.
Annual bonus target of 10%, subject to the terms and conditions of the plan.
Benefits overview: https://cdw.benefit-info.com/
CDW is committed to being an AI-fluent organization
We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.
Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
About us
CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities.
As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.
Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
See all 46+ STEM OPT Azure Cloud Engineer Jobs
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Get Access To All JobsTips for Finding STEM OPT Authorization as an Azure Cloud Engineer
Verify your CIP code before applying
Pull your degree's CIP code from your DSO and cross-reference it against STEM OPT's designated degree list. Computer science, computer engineering, and information technology codes all support Azure Cloud Engineer roles, but electrical engineering or applied math degrees may need DSO confirmation.
Filter job listings by E-Verify status
Before investing time in any application, confirm the employer is enrolled in E-Verify using the E-Verify employer search. Smaller cloud consultancies and regional IT firms frequently lack enrollment, which disqualifies them as STEM OPT employers regardless of how strong the role looks.
Benchmark your offer against prevailing wage data
Run the OFLC Wage Search for your target metro area before evaluating an offer. Your I-983 training plan must connect your Azure work to your STEM degree, and employers who underpay relative to prevailing wage often signal weak compliance infrastructure that creates problems at extension filing.
Draft your I-983 training plan before accepting
Azure Cloud Engineer roles should map specific learning objectives to your degree field, such as distributed systems, cloud architecture, or network security. Negotiate the training plan language with your hiring manager before your start date so your DSO can approve it without last-minute revisions.
Use Migrate Mate to target verified sponsoring employers
Search Azure Cloud Engineer roles on Migrate Mate, which surfaces employers with documented E-Verify enrollment and STEM OPT hiring history. This cuts out the manual screening step and focuses your applications on companies already equipped to file your extension paperwork.
Align your start date to protect cap-gap coverage
If your employer files an H-1B visa petition on your behalf before your OPT expires, cap-gap rules extend your work authorization automatically through September 30. Confirm with your DSO that your employment end date leaves enough runway for timely H-1B registration.
Frequently Asked Questions
Does an Azure Cloud Engineer role qualify for the STEM OPT extension?
Yes, if your underlying degree is in a STEM-designated field such as computer science, computer engineering, electrical engineering, or information systems, and the Azure Cloud Engineer role connects meaningfully to that field. Your DSO confirms eligibility by matching your degree's CIP code to the official STEM OPT designated degree list maintained by the Department of Homeland Security. The role itself does not determine eligibility; your degree does.
Does my employer need to be on E-Verify to hire me as a STEM OPT student?
Yes. E-Verify enrollment is a hard requirement for STEM OPT employers, not a preference. If your employer isn't enrolled before your extension start date, your STEM OPT authorization is invalid even if USCIS has already approved the extension. You can confirm enrollment through the E-Verify employer search tool before accepting any offer. Browse Azure Cloud Engineer roles at employers already verified for STEM OPT compliance on Migrate Mate.
What should the I-983 training plan include for an Azure Cloud Engineer?
Your I-983 must describe a structured, degree-related learning experience, not just a list of daily tasks. For Azure Cloud Engineer roles, that means identifying specific technical competencies you'll develop, such as cloud infrastructure design, DevOps pipelines, identity and access management, or distributed systems, and connecting each to your STEM degree curriculum. Your employer's designated representative signs the plan, and your DSO must approve it before your extension period begins.
What happens to my STEM OPT if my employer loses E-Verify enrollment after I start?
If your employer terminates or loses E-Verify enrollment during your STEM OPT period, your work authorization is affected. USCIS requires that employers maintain enrollment for the full duration of your extension. You must report a material change in employer compliance status to your DSO within five business days. In practice, this usually means finding a new E-Verify-enrolled employer or your authorization lapses.
Can cap-gap protect my Azure Cloud Engineer job if my H-1B is selected in the lottery?
Yes, if your employer files a timely H-1B petition before your OPT EAD expires and you're selected in the H-1B lottery, cap-gap automatically extends your work authorization through September 30 of that year, and further through October 1 if your petition is still pending. You can continue working in your Azure Cloud Engineer role during this period without interruption, provided your employer filed before your OPT end date.