STEM OPT Business Systems Engineer Jobs
Business Systems Engineer roles in enterprise software, ERP integration, and IT infrastructure qualify for STEM OPT when your degree is in computer science, information systems, or a related CIP-coded field. Your employer must be enrolled in E-Verify to sponsor the 24-month extension, giving you up to 36 months of total OPT work authorization.
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West Monroe is looking for an Automation Engineer to join our Information Technology (IT) team and focus on the configuration and maintenance of automations across our HR SaaS ecosystem. The ideal candidate will have technical experience with ServiceNow workflows and integrations, as well as additional experience with Talent software as a service (SaaS), processes, and data flows.
As an Automation Engineer, you will be responsible for building automated workflows and overseeing integrations between critical platforms within our Talent software ecosystem. This role will require a strong focus on improving employee experience through streamlining manual processes, gathering stakeholder requirements, and designing system and process architecture improvements. Within an Agile Scrum team, you will work alongside a team of technical experts to maintain key integrations and process automations, all while learning and growing professionally. This role involves collaborating with key stakeholders, monitoring, troubleshooting, and resolving automation bugs, and sharing best practices across the IT Talent & Productivity team.
This is an exciting role that will present the challenge of helping the business define and implement processes built with AI and automation as core design principles.
Key Responsibilities
- Analyze, design, develop, and implement process automations, workflows, and integrations across tools such as HR ServiceNow, Workday, PowerBI, and more
- Configure, enhance, and support all aspects of the HR ServiceNow platform, including assisting with the implementation of ServiceNow Now Assist
- Partner with other IT Service Management leads to identify and improve data quality, governance, and delivery practices
- Develop and deliver process automations that improve the overall West Monroe employee experience
- Partner closely with key stakeholders to identify trends in data availability, workflow effectiveness, and process improvement
- Engage key stakeholders to gather, understand, and define business requirements
- Collaborate with other departments and corporate IT groups to ensure solutions meet business requirements and fulfill user stories
- Identify and create inventory of process best practice gaps, while maintaining system documentation
- Lead problem management activities such as issue resolution and root cause analysis
- Collaborate with ServiceNow Managed Services Provider to correct software errors and tune/troubleshoot applications; communicate the appropriate technical requirements to their teams for custom development (as necessary)
- Plan and coordinate UAT, regression testing, and release validation to ensure systems operate correctly in current and future environments
Work proactively to remove technical debt and security vulnerabilities by implementing scalable, low-customization solutions and platform-native capabilities when possible.
Qualifications
- Bachelor’s degree in computer science, business management, engineering, or similar preferred
- 3+ years of strong technical experience supporting HR ServiceNow
- A "driver" personality - constantly pushing toward clarity and results while balancing the need for effective cross-team collaboration
- Experience configuring ServiceNow modules
- Experience working with HR products and suites, i.e. Workday, Greenhouse, other HRIS systems
- Familiarity with AI features in SaaS platforms and AI governance best practices
- Strong written and oral communication skills – must be able to work well and communicate effectively with technical and non-technical resources
- Experience working in an Agile Scrum sprint-based environment; understanding of Agile Scrum methodology concepts, techniques, and ceremonies strongly preferred
- Ability to multi-task and demonstrate a strong desire to take on new tasks and learn new things
- Ability to analyze, document, understand, and prioritize business challenges
- Work experience in management/technology consulting or professional services industries preferred
Based on pay transparency guidelines, the salary range for this role is listed below. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date.
Location: Chicago
Salary Range: $119,000 - $140,000 USD
Other consultancies talk at you.
At West Monroe, we work with you.
We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.
At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.
You’ll feel the difference in how we work. We show up personally. We’re right in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.
West Monroe is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to recruiting@westmonroe.com.
Please review our current policy regarding use of generative artificial intelligence during the application process.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA).
See all 30+ STEM OPT Business Systems Engineer Jobs
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Get Access To All JobsTips for Finding STEM OPT Authorization as a Business Systems Engineer
Verify your CIP code before applying
Cross-check your degree's Classification of Instructional Programs code against STEM-designated fields using the DHS STEM OPT designated degree program list. Information systems, computer engineering, and systems engineering CIP codes all qualify, but applied management programs often don't.
Confirm E-Verify enrollment before negotiating
Ask your recruiter whether the hiring entity, not just the parent company, is enrolled in E-Verify. Subsidiaries and staffing agencies sometimes operate under separate Employer Identification Numbers and may not carry the parent's E-Verify status.
Build your I-983 training plan around systems deliverables
Your I-983 must connect your STEM degree to specific on-the-job training goals. For a Business Systems Engineer role, map learning objectives to ERP configuration, requirements analysis, or systems integration work your degree directly prepared you for.
Target employers with active LCA filing history
Use Migrate Mate to filter Business Systems Engineer openings by employers who have filed Labor Condition Applications, confirming they've sponsored STEM workers before and understand the E-Verify and prevailing wage obligations tied to your extension.
Check prevailing wage tiers for your metro area
Run your job title and location through the OFLC Wage Search before your offer conversation. Business Systems Engineer prevailing wages vary significantly by region, and knowing your wage level helps you evaluate whether an offer meets DOL compliance thresholds.
Time your DSO reporting to avoid authorization gaps
Your DSO must update your SEVIS record and issue a new I-20 before you start work under the STEM OPT extension. Submit your I-765 application to USCIS no later than 90 days before your initial OPT end date to protect your cap-gap coverage.
Frequently Asked Questions
Does a Business Systems Engineer role qualify for STEM OPT?
Yes, if your employer classifies the role under a STEM-designated SOC code such as Computer Systems Engineers or Computer and Information Systems Managers, and your degree carries a qualifying CIP code. Confirm both with your DSO before filing. Roles primarily focused on project coordination or business analysis without a technical systems component may not qualify even at the same company.
What E-Verify requirement applies to my STEM OPT employer?
Your employer must be enrolled in E-Verify at the specific worksite where you'll perform services, not just at the company level. If you're placed at a client site through a consulting arrangement, both the staffing firm and the end client may need to meet E-Verify requirements depending on who controls your day-to-day work. Confirm enrollment status in writing before signing your offer.
What goes into the I-983 training plan for this role?
Your I-983 must document how your Business Systems Engineer duties directly relate to your STEM degree. List specific training goals tied to systems design, software integration, or data architecture work the role involves. USCIS expects measurable outcomes, a supervision structure, and a clear connection between your degree field and each listed objective. Vague descriptions like 'gaining industry experience' are insufficient.
How does cap-gap protect me if my H-1B is selected while on STEM OPT?
If your employer files an H-1B visa petition on your behalf before your STEM OPT expires and you're selected in the lottery, cap-gap automatically extends your work authorization through September 30 of the fiscal year the H-1B takes effect. You can continue working as a Business Systems Engineer under the same employer during this period. USCIS confirms cap-gap coverage through your I-20 and the pending petition receipt.
Where can I find Business Systems Engineer jobs that sponsor STEM OPT?
Migrate Mate lists Business Systems Engineer openings filtered for employers enrolled in E-Verify with documented LCA filing history, so you can focus on companies that have already sponsored STEM workers. Check each listing's employer record before applying to confirm the hiring entity, not just the brand name, meets the E-Verify enrollment requirement your STEM OPT extension depends on.