STEM OPT Professional Services Engineer Jobs
Professional Services Engineer roles in implementation, integration, and technical consulting qualify for STEM OPT when your degree falls under an eligible CIP code. The 24-month extension gives you up to 36 months of work authorization, provided your employer is enrolled in E-Verify and signs your I-983 training plan.
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Pearson- English Language & Skills (EL&S) is seeking an experienced Event and Resource Scheduler based in India to support the planning, coordination, and delivery of live training programs for enterprise customers. This role supports Pearson’s Enterprise training operations by coordinating class schedules, instructor resources, learner registrations, delivery logistics, and post-sales implementation activities across multiple regions and time zones. The successful candidate will work closely with Sales, Delivery, Operations, Finance, vendor partners, and customer stakeholders to ensure high-quality, timely, and scalable training delivery. This role reports into Pearson EL&S Sales Operations and may support global programs aligned to India, APAC, EMEA, and North America delivery needs.
Key Responsibilities
- Event and Resource Scheduling: Coordinate instructor availability, class dates, time zones, delivery formats, and customer requirements for instructor-led and virtual instructor-led training programs.
- Post-Sales Implementation: Support confirmed training engagements by managing registration setup, learner communications, delivery readiness, platform access, attendance tracking, and operational handoffs.
- Customer and Stakeholder Communication: Maintain clear, professional communication with internal teams, customers, instructors, and vendor partners, ensuring timely responses and accurate follow-through.
- Operational Coordination: Track delivery milestones, update scheduling systems, monitor open actions, escalate risks, and help ensure each class is staffed, scheduled, and ready for successful delivery.
- Finance and Documentation Support: Assist with invoice validation, delivery documentation, attendance records, purchase order support, and issue resolution in partnership with Finance and Operations.
Required Skills & Experience
- Experience supporting scheduling, resource coordination, customer operations, training delivery, learning services, sales operations, or related business support functions.
- Strong written and verbal English communication skills, with the ability to work effectively with stakeholders across India and global time zones.
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment while maintaining accuracy and attention to detail.
- Proficiency with Microsoft Office, especially Excel, Outlook, Teams, Word, and shared tracking tools; ability to learn Pearson systems and customer platforms quickly.
- Comfort working with data, rosters, schedules, attendance records, instructor availability, and operational status trackers.
- Preferred: experience in IT training, professional learning, customer success, education operations, project coordination, or global delivery support.
Essential Job Functions
- Create, maintain, and update class schedules for live training events, including instructor assignments, delivery dates, time zones, and class status.
- Coordinate with sales, delivery managers, instructors, vendors, and customers to confirm training requirements and resolve scheduling conflicts.
- Support learner registration, roster management, attendance validation, completion tracking, and post-class documentation.
- Maintain accurate operational records in Pearson-approved systems, trackers, shared workspaces, and customer-facing portals as required.
- Monitor upcoming classes for readiness, including instructor confirmation, platform access, learner communications, materials availability, and delivery dependencies.
- Partner with Finance and Operations to support purchase order tracking, invoice review, billing questions, and delivery documentation.
- Identify operational risks, communicate issues early, and recommend process improvements that improve scheduling accuracy, customer experience, and delivery efficiency.
- Perform other duties as assigned to support Pearson EL&S training delivery and sales operations.
Qualifications
- Bachelor’s degree or equivalent combination of education and relevant professional experience.
- 2–5 years of experience in scheduling, resource coordination, training operations, customer service, sales operations, project coordination, or administrative operations.
- Experience supporting international stakeholders or distributed teams preferred.
- Strong organizational skills, sound judgment, proactive follow-up, and ability to work independently with minimal supervision.
- Comfortable working India business hours with flexibility to support occasional meetings or delivery needs across global time zones.
- Demonstrated commitment to customer service, operational excellence, confidentiality, and Pearson’s standards for quality and professionalism.
Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: Customer Success
Job Family: GO_TO_MARKET
Organization: Enterprise Learning & Skills
Schedule: FULL_TIME
Workplace Type: Remote
Req ID: 25836
LI-REMOTE
Job Summary:
Pearson- English Language & Skills (EL&S) is seeking an experienced Event and Resource Scheduler based in India to support the planning, coordination, and delivery of live training programs for enterprise customers. This role supports Pearson’s Enterprise training operations by coordinating class schedules, instructor resources, learner registrations, delivery logistics, and post-sales implementation activities across multiple regions and time zones. The successful candidate will work closely with Sales, Delivery, Operations, Finance, vendor partners, and customer stakeholders to ensure high-quality, timely, and scalable training delivery. This role reports into Pearson EL&S Sales Operations and may support global programs aligned to India, APAC, EMEA, and North America delivery needs.
Key Responsibilities
- Event and Resource Scheduling: Coordinate instructor availability, class dates, time zones, delivery formats, and customer requirements for instructor-led and virtual instructor-led training programs.
- Post-Sales Implementation: Support confirmed training engagements by managing registration setup, learner communications, delivery readiness, platform access, attendance tracking, and operational handoffs.
- Customer and Stakeholder Communication: Maintain clear, professional communication with internal teams, customers, instructors, and vendor partners, ensuring timely responses and accurate follow-through.
- Operational Coordination: Track delivery milestones, update scheduling systems, monitor open actions, escalate risks, and help ensure each class is staffed, scheduled, and ready for successful delivery.
- Finance and Documentation Support: Assist with invoice validation, delivery documentation, attendance records, purchase order support, and issue resolution in partnership with Finance and Operations.
Required Skills & Experience
- Experience supporting scheduling, resource coordination, customer operations, training delivery, learning services, sales operations, or related business support functions.
- Strong written and verbal English communication skills, with the ability to work effectively with stakeholders across India and global time zones.
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment while maintaining accuracy and attention to detail.
- Proficiency with Microsoft Office, especially Excel, Outlook, Teams, Word, and shared tracking tools; ability to learn Pearson systems and customer platforms quickly.
- Comfort working with data, rosters, schedules, attendance records, instructor availability, and operational status trackers.
- Preferred: experience in IT training, professional learning, customer success, education operations, project coordination, or global delivery support.
Essential Job Functions
- Create, maintain, and update class schedules for live training events, including instructor assignments, delivery dates, time zones, and class status.
- Coordinate with sales, delivery managers, instructors, vendors, and customers to confirm training requirements and resolve scheduling conflicts.
- Support learner registration, roster management, attendance validation, completion tracking, and post-class documentation.
- Maintain accurate operational records in Pearson-approved systems, trackers, shared workspaces, and customer-facing portals as required.
- Monitor upcoming classes for readiness, including instructor confirmation, platform access, learner communications, materials availability, and delivery dependencies.
- Partner with Finance and Operations to support purchase order tracking, invoice review, billing questions, and delivery documentation.
- Identify operational risks, communicate issues early, and recommend process improvements that improve scheduling accuracy, customer experience, and delivery efficiency.
- Perform other duties as assigned to support Pearson EL&S training delivery and sales operations.
Qualifications
- Bachelor’s degree or equivalent combination of education and relevant professional experience.
- 2–5 years of experience in scheduling, resource coordination, training operations, customer service, sales operations, project coordination, or administrative operations.
- Experience supporting international stakeholders or distributed teams preferred.
- Strong organizational skills, sound judgment, proactive follow-up, and ability to work independently with minimal supervision.
- Comfortable working India business hours with flexibility to support occasional meetings or delivery needs across global time zones.
- Demonstrated commitment to customer service, operational excellence, confidentiality, and Pearson’s standards for quality and professionalism.
Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: Customer Success
Job Family: GO_TO_MARKET
Organization: Enterprise Learning & Skills
Schedule: FULL_TIME
Workplace Type: Remote
Req ID: 25836
LI-REMOTE
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Get Access To All JobsTips for Finding STEM OPT Authorization as a Professional Services Engineer
Verify your CIP code before applying
Check that your degree's Classification of Instructional Programs code appears on the STEM Designated Degree Program List. Computer science, engineering, and information systems degrees typically qualify, but business-track technology degrees sometimes don't, so confirm with your DSO before submitting applications.
Filter job postings by E-Verify status
STEM OPT requires your employer to be enrolled in E-Verify, not just willing to sponsor. Ask recruiters directly whether their company is enrolled before investing time in interviews. Employers who aren't enrolled cannot legally employ you on the extension, regardless of their intent.
Frame your I-983 training plan around PSE deliverables
Your I-983 must describe how the job develops STEM skills tied to your degree. For Professional Services Engineer roles, map specific project milestones like deployment workflows, API integrations, or client escalation resolution to concrete learning objectives your manager can co-sign with confidence.
Research prevailing wage requirements before negotiating
Use the OFLC Wage Search to look up the prevailing wage for Professional Services Engineer roles in your target metro. Your offer must meet or exceed this threshold to satisfy DOL requirements, so knowing the floor before you negotiate protects your authorization from the start.
Search Migrate Mate for employers with STEM OPT hiring history
Target companies that have already onboarded STEM OPT employees in technical consulting or implementation roles. Migrate Mate surfaces employers with verified E-Verify enrollment and relevant hiring patterns, saving you from pursuing companies that don't have the infrastructure to support your authorization.
Apply before your OPT end date to trigger cap-gap
If your employer files an H-1B visa petition on your behalf before your OPT expires, cap-gap protection automatically extends your work authorization through September 30. Confirm your employer's H-1B filing timeline during the offer stage, not after you've already accepted and given notice elsewhere.
Frequently Asked Questions
Does a Professional Services Engineer role qualify for the STEM OPT extension?
It depends on both your degree and the role's duties. The job itself isn't automatically STEM-designated. Your degree must carry an eligible CIP code from the STEM Designated Degree Program List, and the position must require and utilize that STEM knowledge in a substantive way. Your DSO makes the final determination when they recommend the extension through SEVIS.
What does the I-983 training plan need to include for a PSE role?
Your I-983 must describe specific learning objectives tied to your STEM degree, not just a job description. For Professional Services Engineer roles, this means documenting how tasks like systems integration, technical troubleshooting, or implementation architecture develop competencies from your degree program. Both you and a company supervisor with signatory authority must sign it before your DSO can recommend the extension.
What happens if my employer isn't enrolled in E-Verify when I start?
You cannot work on the STEM OPT extension at an employer that isn't enrolled in E-Verify. This is a hard regulatory requirement under SEVP rules, not a paperwork formality. If your employer enrolls after your extension start date, that gap in enrollment creates a compliance problem for both you and the company. Confirm E-Verify enrollment before signing your offer letter.
How do I find Professional Services Engineer jobs open to STEM OPT candidates?
Use Migrate Mate to search for Professional Services Engineer openings at employers with E-Verify enrollment and a track record of hiring F-1 students on work authorization. Many job postings don't explicitly state STEM OPT eligibility, so filtering by employer characteristics rather than self-reported sponsorship flags gives you a more accurate and actionable list.
Can I change employers during my STEM OPT extension as a Professional Services Engineer?
Yes, but the process restarts with each employer change. Your new employer must be enrolled in E-Verify, and you must file an updated I-983 training plan with your DSO before starting work. USCIS requires this update within ten days of the change. If there's a gap between jobs, your authorized stay continues, but you cannot work until the new I-983 is in place and your DSO has processed the update.