STEM OPT Cloud Support Engineer Jobs
Cloud Support Engineer roles in cloud infrastructure, DevOps, and platform operations qualify for the 24-month STEM OPT extension when your degree falls under an eligible CIP code. Your employer must be enrolled in E-Verify, and you'll need an I-983 training plan tied directly to your engineering responsibilities.
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Get Access To All JobsINTRODUCTION
The Cloud and Enterprise Platform Support Engineer provides technical support for cloud services, enterprise applications, reporting platforms, and business automation tools used by Metropolitan College.
ROLE AND RESPONSIBILITIES
Working under the guidance of senior technical staff, this position assists with system administration, troubleshooting, application support, data maintenance, and routine operational tasks. The engineer collaborates with MET departments, University IS&T teams, vendors, and other staff to help maintain reliable technology services and support day-to-day operations. This position may be assigned to on-call support as needed.
BASIC QUALIFICATIONS
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent combination of education and experience.
- 1–3 years of experience in technical support, systems administration, application support, or a related IT role.
- Basic knowledge of Microsoft Azure, Microsoft 365, or cloud technologies.
- Familiarity with databases, reporting tools, or business applications.
- Strong problem-solving, organizational, and customer-service skills.
- Ability to learn new technologies and work collaboratively in a team environment.
PREFERRED QUALIFICATIONS
- Experience supporting Microsoft Azure or Microsoft 365 environments.
- Experience with Microsoft Power Platform, Power BI, or SQL.
- Experience working in a higher education environment.
- Familiarity with ticketing systems, documentation practices, and IT support processes.
- Microsoft Fundamentals certifications (AZ-900, PL-900, or similar).
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural, protective, or culturally significant hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
INTRODUCTION
The Cloud and Enterprise Platform Support Engineer provides technical support for cloud services, enterprise applications, reporting platforms, and business automation tools used by Metropolitan College.
ROLE AND RESPONSIBILITIES
Working under the guidance of senior technical staff, this position assists with system administration, troubleshooting, application support, data maintenance, and routine operational tasks. The engineer collaborates with MET departments, University IS&T teams, vendors, and other staff to help maintain reliable technology services and support day-to-day operations. This position may be assigned to on-call support as needed.
BASIC QUALIFICATIONS
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent combination of education and experience.
- 1–3 years of experience in technical support, systems administration, application support, or a related IT role.
- Basic knowledge of Microsoft Azure, Microsoft 365, or cloud technologies.
- Familiarity with databases, reporting tools, or business applications.
- Strong problem-solving, organizational, and customer-service skills.
- Ability to learn new technologies and work collaboratively in a team environment.
PREFERRED QUALIFICATIONS
- Experience supporting Microsoft Azure or Microsoft 365 environments.
- Experience with Microsoft Power Platform, Power BI, or SQL.
- Experience working in a higher education environment.
- Familiarity with ticketing systems, documentation practices, and IT support processes.
- Microsoft Fundamentals certifications (AZ-900, PL-900, or similar).
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural, protective, or culturally significant hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
See all 49+ STEM OPT Cloud Support Engineer Jobs
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Get Access To All JobsTips for Finding STEM OPT Authorization as a Cloud Support Engineer
Verify your CIP code before applying
Check that your degree's Classification of Instructional Programs code maps to a STEM-designated field like computer science, information technology, or systems engineering. Your DSO confirms this through SEVIS, and a mismatch delays or disqualifies your extension.
Confirm E-Verify enrollment before accepting offers
Ask recruiters directly whether the company is enrolled in E-Verify before you reach the offer stage. Employers can self-verify their enrollment status through the E-Verify employer search tool on the E-Verify website, so you can cross-check independently.
Build cloud certifications that strengthen your I-983
AWS, Azure, or GCP certifications give you documented technical competencies that map cleanly to I-983 training goals. Employers filing STEM OPT plans find it easier to articulate learning objectives when your credentials align with the role's infrastructure scope.
Target employers with active cloud LCA filings
Use Migrate Mate to filter Cloud Support Engineer roles by employers with verified DOL Labor Condition Application history, so you're applying to companies that have already navigated STEM OPT authorization rather than those encountering it for the first time.
Negotiate your I-983 training plan before day one
Push to finalize the I-983 during the offer stage, not after you start. Cloud Support Engineer plans should specify measurable outcomes like incident response metrics, ticket resolution targets, or infrastructure deployment milestones tied to your STEM degree field.
Apply early to protect your cap-gap window
If your OPT expires before October 1 and your employer files an H-1B visa petition on your behalf, cap-gap extends your work authorization automatically. Submit your STEM OPT extension application to USCIS at least 90 days before your EAD expires to avoid a gap.
Frequently Asked Questions
Does a Cloud Support Engineer role qualify for the STEM OPT extension?
Yes, if your degree is in a STEM-designated field such as computer science, information systems, or electrical engineering and the role involves applying that technical knowledge directly. The job title alone doesn't determine eligibility; your degree's CIP code and how the role connects to that field are what USCIS evaluates. Review the official STEM OPT designated degree program list to confirm your program qualifies.
What goes into the I-983 training plan for a Cloud Support Engineer?
The I-983 must describe specific learning goals tied to your STEM degree, not just your daily tasks. For a Cloud Support Engineer, that means documenting measurable objectives like reducing mean time to resolution, gaining proficiency in a cloud provider's infrastructure tools, or developing skills in monitoring and observability platforms. Your employer and DSO both sign off, and USCIS can request a copy at any time during your extension period.
How do I find Cloud Support Engineer employers who are enrolled in E-Verify?
E-Verify enrollment is required for all STEM OPT employers, but not every company that posts cloud engineering roles has completed enrollment. Migrate Mate filters Cloud Support Engineer listings by employers with verified E-Verify status and active DOL filing history, so you can focus your applications on companies already set up to support your authorization rather than discovering the gap after an offer.
What happens to my STEM OPT if my Cloud Support Engineer role changes significantly?
Material changes to your role, such as shifting from cloud infrastructure support to a project management function with no technical engineering component, can affect the validity of your I-983 training plan. Your employer must update the training plan and notify your DSO within five business days of any significant change. Failing to update it puts your STEM OPT authorization at risk, so document role changes promptly.
Does the 24-month STEM OPT extension automatically protect me if my employer files an H-1B?
Not automatically. Cap-gap protection applies only if your employer files an H-1B petition during the regular filing window and you're in a valid OPT or STEM OPT period when the cap-gap kicks in. If selected in the H-1B lottery, your work authorization continues through September 30 of the fiscal year your H-1B takes effect. Confirm your EAD expiration date against your STEM OPT approval notice and track USCIS filing deadlines carefully.