STEM OPT IT Support Jobs
IT Support roles qualify for the STEM OPT extension when your degree maps to an eligible CIP code in computer science, information technology, or a related field. You get 24 additional months of work authorization beyond your initial OPT, but your employer must be enrolled in E-Verify before you can start.
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Get Access To All JobsAt Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Insitu has an immediate need for a Level 2 Support Technician for a 12 month contract. This role will be 100% onsite in Bingen, WA. This role provides IT support for clients, find fixes, workarounds and final solutions by troubleshooting issues while providing exemplary customer service. Must be technically capable and a self-starter with strong organizational and customer service skills.
Desired Attributes and Experience
- Customer service mentality
- Strong organizational and time management skills
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Reliable
- Solid understanding of computers, networks and software
- Experience using MS Office applications: Word, Excel, Outlook
- High attention to detail
- Ability and willingness to work in a collaborative team environment
- Ability and willingness to quickly learn new technology and software
- Ability to lift 35 lbs.
Responsibilities and Duties
- Install and configure computers, peripheral equipment, and software
- Respond to tickets in accordance with established guidelines
- Record, track, and document the help desk request problem solving process including actions taken through to the final resolution
- Respond in timely manner to requests and issues
- Repair and replace equipment as needed
- Provide onsite and remote support to end users
- Elevate and coordinate out of scope technical issues
- Assist in AV setups as needed for meetings
- Assist new hire training for basic IT needs
- Set up new workstations for users (deploying equipment, checking over account setups)
Education and Experience:
1 years of related experience or an Associate degree in a related discipline. Previous experience with Insitu systems.
Must be open to working on a contract basis.
Must be able to commute to Bingen, WA.
Position is a 100% on-site role.
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Your Benefits
No matter where you are in life, our benefits help prepare you for the present and the future.
- Generous company match to your 401(k).
- Industry-leading tuition assistance program pays your institution directly.
- Fertility, adoption, and surrogacy benefits.
- Up to $10,000 gift match when you support your favorite nonprofit organizations.
These programs are subject to eligibility requirements and other conditions, which may differ for employees of certain subsidiaries or business units, or union-represented employees depending on bargaining agreement terms. If this information conflicts with the program documents, the latter shall control. This material is informational only.
At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Insitu has an immediate need for a Level 2 Support Technician for a 12 month contract. This role will be 100% onsite in Bingen, WA. This role provides IT support for clients, find fixes, workarounds and final solutions by troubleshooting issues while providing exemplary customer service. Must be technically capable and a self-starter with strong organizational and customer service skills.
Desired Attributes and Experience
- Customer service mentality
- Strong organizational and time management skills
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Reliable
- Solid understanding of computers, networks and software
- Experience using MS Office applications: Word, Excel, Outlook
- High attention to detail
- Ability and willingness to work in a collaborative team environment
- Ability and willingness to quickly learn new technology and software
- Ability to lift 35 lbs.
Responsibilities and Duties
- Install and configure computers, peripheral equipment, and software
- Respond to tickets in accordance with established guidelines
- Record, track, and document the help desk request problem solving process including actions taken through to the final resolution
- Respond in timely manner to requests and issues
- Repair and replace equipment as needed
- Provide onsite and remote support to end users
- Elevate and coordinate out of scope technical issues
- Assist in AV setups as needed for meetings
- Assist new hire training for basic IT needs
- Set up new workstations for users (deploying equipment, checking over account setups)
Education and Experience:
1 years of related experience or an Associate degree in a related discipline. Previous experience with Insitu systems.
Must be open to working on a contract basis.
Must be able to commute to Bingen, WA.
Position is a 100% on-site role.
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Your Benefits
No matter where you are in life, our benefits help prepare you for the present and the future.
- Generous company match to your 401(k).
- Industry-leading tuition assistance program pays your institution directly.
- Fertility, adoption, and surrogacy benefits.
- Up to $10,000 gift match when you support your favorite nonprofit organizations.
These programs are subject to eligibility requirements and other conditions, which may differ for employees of certain subsidiaries or business units, or union-represented employees depending on bargaining agreement terms. If this information conflicts with the program documents, the latter shall control. This material is informational only.
See all 413+ STEM OPT IT Support Jobs
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Get Access To All JobsTips for Finding STEM OPT Authorization in IT Support
Verify your CIP code before applying
Check that your degree's Classification of Instructional Programs code maps to an approved STEM field in the DHS STEM Designated Degree Program List. IT Support roles supported by computer science or information systems degrees typically qualify, but management information systems and similar hybrid programs have been questioned at adjudication.
Screen employers for E-Verify enrollment early
Ask recruiters whether the company is enrolled in E-Verify before your first interview, not after an offer. Many smaller IT Support employers, including managed service providers, aren't enrolled and can't legally onboard STEM OPT students without completing enrollment first.
Build your I-983 training plan around measurable IT goals
Your Form I-983 must connect your daily IT Support tasks to specific learning outcomes tied to your STEM degree. Vague descriptions like 'resolving tickets' get rejected by DSOs. Tie duties to concrete skills: network diagnostics, systems administration, or cybersecurity incident response.
Target IT departments at E-Verify-enrolled companies on Migrate Mate
Use Migrate Mate to filter IT Support roles at employers already enrolled in E-Verify. Applying through channels that surface E-Verify status upfront cuts the back-and-forth with HR and shortens your time to an I-983-ready offer.
Use OFLC Wage Search to negotiate from a documented baseline
Pull the prevailing wage for your SOC code and metro area using the OFLC Wage Search before accepting any IT Support offer. STEM OPT doesn't have a wage floor requirement, but your I-983 must show the position is a bona fide training opportunity, and a wage well below prevailing levels raises DSO concerns.
File your STEM OPT extension application 90 days before OPT expires
USCIS requires you to file at least 90 days before your initial OPT end date to maintain work authorization continuity. If your I-765 is pending when OPT expires, your 180-day cap-gap protection covers you only if you've already filed on time and remain in valid F-1 status.
Frequently Asked Questions
Does an IT Support role qualify for the STEM OPT extension?
IT Support positions qualify when your employer can document that the role requires applying knowledge from your STEM degree. The position's SOC code matters: roles classified under Computer User Support Specialists or Network Support Specialists typically align with computer science and IT degree programs on the DHS STEM Designated Degree Program List. Your DSO reviews both your degree's CIP code and the job duties on your I-983 before recommending the extension.
What happens if my employer isn't enrolled in E-Verify?
You can't work on STEM OPT at an employer that isn't enrolled in E-Verify, full stop. If you receive an offer and the employer isn't enrolled, they must complete E-Verify enrollment before you start. This process typically takes a few days to a few weeks depending on how quickly the employer acts. Confirm enrollment status before signing an offer letter to avoid gaps in your authorization.
How do I write an I-983 training plan for an IT Support position?
Your Form I-983 must describe specific tasks that connect your daily IT Support work to your STEM degree curriculum. List concrete activities like configuring network hardware, performing systems analysis, or supporting cybersecurity protocols, then map each to a learning objective. Generic language like 'helping users with technology problems' won't satisfy your DSO or USCIS. Your employer's supervisor must co-sign the plan and attest that the role is a genuine training opportunity.
How do I find IT Support employers who accept STEM OPT students?
Migrate Mate filters IT Support roles by employers enrolled in E-Verify and with a history of hiring international students, so you're not applying blind. Many smaller IT Support shops and managed service providers haven't navigated STEM OPT before, which means even a willing employer can create delays. Focusing on employers with prior experience significantly reduces the back-and-forth over documentation requirements.
Does the cap-gap rule protect me if my H-1B is selected but my OPT expires first?
Yes, cap-gap protection extends your OPT work authorization from your OPT expiration date through September 30 of the fiscal year your H-1B visa petition is filed for, as long as you have a timely filed, non-frivolous H-1B petition and remain in valid F-1 status. Your employer must still be enrolled in E-Verify during the cap-gap period. Check your I-20 and EAD carefully, and confirm with your DSO that your STEM OPT extension was properly authorized before the cap-gap kicks in.