STEM OPT IT Support Jobs
IT Support roles qualify for the STEM OPT extension when your degree maps to an eligible CIP code in computer science, information technology, or a related field. You get 24 additional months of work authorization beyond your initial OPT, but your employer must be enrolled in E-Verify before you can start.
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This position is within FSU’s Department of Information Technology Services (ITS)
Responsibilities
- Responsible as end user technical support for the Athletics Department.
- Responsible for supporting desktop systems, software, and hardware for the Athletics department. Configuration of systems of varying complexity and troubleshooting of advanced technical issues. Provides support for all desktops, laptops, mobile devices, printers, and software systems used in Athletics. Main point of contact for technical support within the department to initiate and resolve issues that arise at multiple sites. Provides on-site support as well as support via phone and email. Capable of working in an environment containing potentially confidential information and ensuring user data is provided resiliency and protected from malicious software.
- Responsible for managing Athletics inventory for technology including adding new assets and managing old or non-functional equipment. Administrator of Mobile Device Management solution which tracks all Athletics mobile devices. Administrator of Athletics deployment solution for imaging of Windows Workstations. Provides on-site support for essential services provided by Information Technology Services such as network connectivity, email, and Active Directory Services. Supplements University provided anti-virus software by updating and patching Athletics systems to prevent exploitation.
- Serves as principle point of contact to answer inquiries and serves as liaison between users and Information Technology Services and other departments providing services to Athletics. Identifies department needs and correctly and accurately logging support cases or support request to the appropriate service provider. Serves as on-site support for hardware or software provided by a third party vendors. Must be able to work with outside groups to achieve resolution of technical issues to meet department deadlines.
- Responsible for technology support for events as determined by the Director of Information Technology Services. This will require on-site or on-call support for home Athletics events. Will coordinate with visiting media and production staff for connectivity with Athletics network resources, support for Athletics game day technology, and support for Athletics staff during home events. Will work to improve game day operations and the efficiency of technology at Athletics venues.
- Responsible for special projects as assigned by the Director of Technology Support Services. Other duties as assigned.
Qualifications
Bachelor’s degree or a high school diploma or equivalent and four years of experience. (Note: or a combination of post high school education and experience equal to four years.)
A valid Florida or Georgia driver's license or the ability to obtain one upon hire.
Other Information
This position provides IT Support to the Athletics Department, Seminole Boosters, and Seminole Productions. It also supports third party companies, like Legends, and Aramark.
The staff is heavily involved with Athletics events and special events (as of recently). We are on-site during most athletics events. If it has data or electricity, we are involved. This includes OPS Students, OPS engineers, and normal full-time employees.
Helpful
Who is an ideal candidate for this position?
The ideal candidate is someone with IT support experience and enjoys sports.
What is a typical day in this position?
Receive and resolve support requests. In some cases you will also work athletic events.
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!
Learn more about Florida State University and our campuses.
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our FSU Total Rewards website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our FSU Total Compensation Calculator to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
How To Apply
If qualified and interested in a specific job opening as advertised, apply through the FSU Careers site (jobs.fsu.edu). If you are a current FSU employee, apply through myFSU Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Considerations
This is an A&P position.
This position requires successful completion of a criminal history background check.
Equal Employment Opportunity
FSU is an Equal Employment Opportunity Employer.
Department
This position is within FSU’s Department of Information Technology Services (ITS)
Responsibilities
- Responsible as end user technical support for the Athletics Department.
- Responsible for supporting desktop systems, software, and hardware for the Athletics department. Configuration of systems of varying complexity and troubleshooting of advanced technical issues. Provides support for all desktops, laptops, mobile devices, printers, and software systems used in Athletics. Main point of contact for technical support within the department to initiate and resolve issues that arise at multiple sites. Provides on-site support as well as support via phone and email. Capable of working in an environment containing potentially confidential information and ensuring user data is provided resiliency and protected from malicious software.
- Responsible for managing Athletics inventory for technology including adding new assets and managing old or non-functional equipment. Administrator of Mobile Device Management solution which tracks all Athletics mobile devices. Administrator of Athletics deployment solution for imaging of Windows Workstations. Provides on-site support for essential services provided by Information Technology Services such as network connectivity, email, and Active Directory Services. Supplements University provided anti-virus software by updating and patching Athletics systems to prevent exploitation.
- Serves as principle point of contact to answer inquiries and serves as liaison between users and Information Technology Services and other departments providing services to Athletics. Identifies department needs and correctly and accurately logging support cases or support request to the appropriate service provider. Serves as on-site support for hardware or software provided by a third party vendors. Must be able to work with outside groups to achieve resolution of technical issues to meet department deadlines.
- Responsible for technology support for events as determined by the Director of Information Technology Services. This will require on-site or on-call support for home Athletics events. Will coordinate with visiting media and production staff for connectivity with Athletics network resources, support for Athletics game day technology, and support for Athletics staff during home events. Will work to improve game day operations and the efficiency of technology at Athletics venues.
- Responsible for special projects as assigned by the Director of Technology Support Services. Other duties as assigned.
Qualifications
Bachelor’s degree or a high school diploma or equivalent and four years of experience. (Note: or a combination of post high school education and experience equal to four years.)
A valid Florida or Georgia driver's license or the ability to obtain one upon hire.
Other Information
This position provides IT Support to the Athletics Department, Seminole Boosters, and Seminole Productions. It also supports third party companies, like Legends, and Aramark.
The staff is heavily involved with Athletics events and special events (as of recently). We are on-site during most athletics events. If it has data or electricity, we are involved. This includes OPS Students, OPS engineers, and normal full-time employees.
Helpful
Who is an ideal candidate for this position?
The ideal candidate is someone with IT support experience and enjoys sports.
What is a typical day in this position?
Receive and resolve support requests. In some cases you will also work athletic events.
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!
Learn more about Florida State University and our campuses.
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our FSU Total Rewards website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our FSU Total Compensation Calculator to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
How To Apply
If qualified and interested in a specific job opening as advertised, apply through the FSU Careers site (jobs.fsu.edu). If you are a current FSU employee, apply through myFSU Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Considerations
This is an A&P position.
This position requires successful completion of a criminal history background check.
Equal Employment Opportunity
FSU is an Equal Employment Opportunity Employer.
See all 361+ STEM OPT IT Support Jobs
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Get Access To All JobsTips for Finding STEM OPT Authorization in IT Support
Verify your CIP code before applying
Check that your degree's Classification of Instructional Programs code maps to an approved STEM field in the DHS STEM Designated Degree Program List. IT Support roles supported by computer science or information systems degrees typically qualify, but management information systems and similar hybrid programs have been questioned at adjudication.
Screen employers for E-Verify enrollment early
Ask recruiters whether the company is enrolled in E-Verify before your first interview, not after an offer. Many smaller IT Support employers, including managed service providers, aren't enrolled and can't legally onboard STEM OPT students without completing enrollment first.
Build your I-983 training plan around measurable IT goals
Your Form I-983 must connect your daily IT Support tasks to specific learning outcomes tied to your STEM degree. Vague descriptions like 'resolving tickets' get rejected by DSOs. Tie duties to concrete skills: network diagnostics, systems administration, or cybersecurity incident response.
Target IT departments at E-Verify-enrolled companies on Migrate Mate
Use Migrate Mate to filter IT Support roles at employers already enrolled in E-Verify. Applying through channels that surface E-Verify status upfront cuts the back-and-forth with HR and shortens your time to an I-983-ready offer.
Use OFLC Wage Search to negotiate from a documented baseline
Pull the prevailing wage for your SOC code and metro area using the OFLC Wage Search before accepting any IT Support offer. STEM OPT doesn't have a wage floor requirement, but your I-983 must show the position is a bona fide training opportunity, and a wage well below prevailing levels raises DSO concerns.
File your STEM OPT extension application 90 days before OPT expires
USCIS requires you to file at least 90 days before your initial OPT end date to maintain work authorization continuity. If your I-765 is pending when OPT expires, your 180-day cap-gap protection covers you only if you've already filed on time and remain in valid F-1 status.
Frequently Asked Questions
Does an IT Support role qualify for the STEM OPT extension?
IT Support positions qualify when your employer can document that the role requires applying knowledge from your STEM degree. The position's SOC code matters: roles classified under Computer User Support Specialists or Network Support Specialists typically align with computer science and IT degree programs on the DHS STEM Designated Degree Program List. Your DSO reviews both your degree's CIP code and the job duties on your I-983 before recommending the extension.
What happens if my employer isn't enrolled in E-Verify?
You can't work on STEM OPT at an employer that isn't enrolled in E-Verify, full stop. If you receive an offer and the employer isn't enrolled, they must complete E-Verify enrollment before you start. This process typically takes a few days to a few weeks depending on how quickly the employer acts. Confirm enrollment status before signing an offer letter to avoid gaps in your authorization.
How do I write an I-983 training plan for an IT Support position?
Your Form I-983 must describe specific tasks that connect your daily IT Support work to your STEM degree curriculum. List concrete activities like configuring network hardware, performing systems analysis, or supporting cybersecurity protocols, then map each to a learning objective. Generic language like 'helping users with technology problems' won't satisfy your DSO or USCIS. Your employer's supervisor must co-sign the plan and attest that the role is a genuine training opportunity.
How do I find IT Support employers who accept STEM OPT students?
Migrate Mate filters IT Support roles by employers enrolled in E-Verify and with a history of hiring international students, so you're not applying blind. Many smaller IT Support shops and managed service providers haven't navigated STEM OPT before, which means even a willing employer can create delays. Focusing on employers with prior experience significantly reduces the back-and-forth over documentation requirements.
Does the cap-gap rule protect me if my H-1B is selected but my OPT expires first?
Yes, cap-gap protection extends your OPT work authorization from your OPT expiration date through September 30 of the fiscal year your H-1B visa petition is filed for, as long as you have a timely filed, non-frivolous H-1B petition and remain in valid F-1 status. Your employer must still be enrolled in E-Verify during the cap-gap period. Check your I-20 and EAD carefully, and confirm with your DSO that your STEM OPT extension was properly authorized before the cap-gap kicks in.