STEM OPT IT Support Jobs
IT Support roles qualify for the STEM OPT extension when your degree maps to an eligible CIP code in computer science, information technology, or a related field. You get 24 additional months of work authorization beyond your initial OPT, but your employer must be enrolled in E-Verify before you can start.
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Get Access To All JobsINTRODUCTION
This role will be located at one of Discovery Land Company’s locations: Driftwood Golf and Ranch Club, set outside of Austin, TX.
Driftwood Golf and Ranch Club is seeking an IT Support Engineer to join the Information Technology Department. As an IT Support Engineer at our club, you will be responsible for providing technical assistance and support to internal users, ensuring the efficient operation of computer systems, networks, and software applications across the entire organization.
KEY RESPONSIBILITIES
- Assists company staff with technical support of desktop computers, applications, server system and related technology.
- Demonstrated networking experience with a strong understanding of VLANs, subnetting, VPN technologies, routing protocols, and core networking principles and tools.
- Experience in virtual machine and server administration, including proficiency with DHCP, DNS, and Active Directory services.
- Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines.
- Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.
- Assists the IT Manager and gains progressive responsibilities relating to the company’s IT infrastructure over time.
- Provides technical support to the operation of information technology systems for Discovery Land Company, and affiliated projects.
- Provides hardware/software support to both local and remote users and is available to troubleshoot via phone as needed.
- Troubleshoots problems with all facets of the operations including but not limited to the applications, SQL Server, LAN/WAN connection, customer service, and recommends and takes corrective action(s) as required.
- Assists staff with the installation, configuration, and ongoing usability of desktop and server platforms, peripheral equipment and software within established standards and guidelines.
- Works with vendor support contacts to resolve technical problems with desktop, server, and networking systems to include hardware and software.
- Trains and orients Discovery Land Company staff on use of hardware and software.
- Primary individual responsible for desktop and server system and component ordering for both headquarters and project locations.
- Oversees and tracks successful fulfilment of all orders.
- Provide Project Scope and Definitions – Anticipate project deviations and define and implement risk mitigation strategies.
- Oversee the process to enable changes to defined scope of the project as required.
- Internal Communications Management – Maintain timely communication of progress and status with regards to each of the projects.
- Develop and /or maintain a database for Issues Management, which contains all issues identified to date for each project.
SKILLS & QUALIFICATIONS
- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
- Proven experience in IT support, troubleshooting, and maintenance.
- Strong knowledge of Windows and/or macOS operating systems.
- Familiarity with Freshdesk Support, Crowdstrike, and N-Able.
- Experience with Meraki, Cisco and VMware are a plus.
- Familiarity with Microsoft Office Suite and other commonly used business applications.
- Excellent problem-solving and communication skills.
- Customer-focused with a commitment to delivering high-quality support.
- Industry certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
- Ability to work independently and collaboratively in a team environment.
ADDITIONAL REQUIREMENTS
- Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
- Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
- Ability to work in a team environment.
- Ability to stay calm and focused during the busiest of times.
- Ability to read, write, speak, and understand English; additional languages preferred.
- Ability to work a flexible schedule, including evenings, weekends, and holidays, and a shift greater than eight (8) hours in length.
BENEFITS
- Competitive Pay
- Medical, Dental, and Vision Benefits
- 401k Contribution
- Paid Time Off and Paid Holidays
- Employee Meals, Referral Incentives, and Recognition Programs
- Holiday Pay
- Professional development and upward mobility opportunities
- Work-Family Culture
About us
Set against gentle, rolling hills with towering oak trees, native wildflowers, prickly pear cacti, and massive 50-foot cliffs above a flowing creek, Driftwood Golf & Ranch Club is Texas as you’ve always imagined it. Our private, 800-acre community gives members access to 70 acres of vineyards, a championship 18-hole golf course designed by renowned architect Tom Fazio, and magnificent natural landscapes with dramatic, sweeping views of the Texas Hill Country. Driftwood features two connected parcels: The Ranch, which focuses on a luxurious golf-centered lifestyle; and the Creek, which features the property’s most scenic areas, including the vineyard. Located just 25 minutes outside of Austin, our family-forward destination is both rural and refined. A true vision of Texas unlike any other. At Driftwood, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences.
Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world.
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INTRODUCTION
This role will be located at one of Discovery Land Company’s locations: Driftwood Golf and Ranch Club, set outside of Austin, TX.
Driftwood Golf and Ranch Club is seeking an IT Support Engineer to join the Information Technology Department. As an IT Support Engineer at our club, you will be responsible for providing technical assistance and support to internal users, ensuring the efficient operation of computer systems, networks, and software applications across the entire organization.
KEY RESPONSIBILITIES
- Assists company staff with technical support of desktop computers, applications, server system and related technology.
- Demonstrated networking experience with a strong understanding of VLANs, subnetting, VPN technologies, routing protocols, and core networking principles and tools.
- Experience in virtual machine and server administration, including proficiency with DHCP, DNS, and Active Directory services.
- Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines.
- Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.
- Assists the IT Manager and gains progressive responsibilities relating to the company’s IT infrastructure over time.
- Provides technical support to the operation of information technology systems for Discovery Land Company, and affiliated projects.
- Provides hardware/software support to both local and remote users and is available to troubleshoot via phone as needed.
- Troubleshoots problems with all facets of the operations including but not limited to the applications, SQL Server, LAN/WAN connection, customer service, and recommends and takes corrective action(s) as required.
- Assists staff with the installation, configuration, and ongoing usability of desktop and server platforms, peripheral equipment and software within established standards and guidelines.
- Works with vendor support contacts to resolve technical problems with desktop, server, and networking systems to include hardware and software.
- Trains and orients Discovery Land Company staff on use of hardware and software.
- Primary individual responsible for desktop and server system and component ordering for both headquarters and project locations.
- Oversees and tracks successful fulfilment of all orders.
- Provide Project Scope and Definitions – Anticipate project deviations and define and implement risk mitigation strategies.
- Oversee the process to enable changes to defined scope of the project as required.
- Internal Communications Management – Maintain timely communication of progress and status with regards to each of the projects.
- Develop and /or maintain a database for Issues Management, which contains all issues identified to date for each project.
SKILLS & QUALIFICATIONS
- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
- Proven experience in IT support, troubleshooting, and maintenance.
- Strong knowledge of Windows and/or macOS operating systems.
- Familiarity with Freshdesk Support, Crowdstrike, and N-Able.
- Experience with Meraki, Cisco and VMware are a plus.
- Familiarity with Microsoft Office Suite and other commonly used business applications.
- Excellent problem-solving and communication skills.
- Customer-focused with a commitment to delivering high-quality support.
- Industry certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
- Ability to work independently and collaboratively in a team environment.
ADDITIONAL REQUIREMENTS
- Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
- Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
- Ability to work in a team environment.
- Ability to stay calm and focused during the busiest of times.
- Ability to read, write, speak, and understand English; additional languages preferred.
- Ability to work a flexible schedule, including evenings, weekends, and holidays, and a shift greater than eight (8) hours in length.
BENEFITS
- Competitive Pay
- Medical, Dental, and Vision Benefits
- 401k Contribution
- Paid Time Off and Paid Holidays
- Employee Meals, Referral Incentives, and Recognition Programs
- Holiday Pay
- Professional development and upward mobility opportunities
- Work-Family Culture
About us
Set against gentle, rolling hills with towering oak trees, native wildflowers, prickly pear cacti, and massive 50-foot cliffs above a flowing creek, Driftwood Golf & Ranch Club is Texas as you’ve always imagined it. Our private, 800-acre community gives members access to 70 acres of vineyards, a championship 18-hole golf course designed by renowned architect Tom Fazio, and magnificent natural landscapes with dramatic, sweeping views of the Texas Hill Country. Driftwood features two connected parcels: The Ranch, which focuses on a luxurious golf-centered lifestyle; and the Creek, which features the property’s most scenic areas, including the vineyard. Located just 25 minutes outside of Austin, our family-forward destination is both rural and refined. A true vision of Texas unlike any other. At Driftwood, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences.
Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world.
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Get Access To All JobsTips for Finding STEM OPT Authorization in IT Support
Verify your CIP code before applying
Check that your degree's Classification of Instructional Programs code maps to an approved STEM field in the DHS STEM Designated Degree Program List. IT Support roles supported by computer science or information systems degrees typically qualify, but management information systems and similar hybrid programs have been questioned at adjudication.
Screen employers for E-Verify enrollment early
Ask recruiters whether the company is enrolled in E-Verify before your first interview, not after an offer. Many smaller IT Support employers, including managed service providers, aren't enrolled and can't legally onboard STEM OPT students without completing enrollment first.
Build your I-983 training plan around measurable IT goals
Your Form I-983 must connect your daily IT Support tasks to specific learning outcomes tied to your STEM degree. Vague descriptions like 'resolving tickets' get rejected by DSOs. Tie duties to concrete skills: network diagnostics, systems administration, or cybersecurity incident response.
Target IT departments at E-Verify-enrolled companies on Migrate Mate
Use Migrate Mate to filter IT Support roles at employers already enrolled in E-Verify. Applying through channels that surface E-Verify status upfront cuts the back-and-forth with HR and shortens your time to an I-983-ready offer.
Use OFLC Wage Search to negotiate from a documented baseline
Pull the prevailing wage for your SOC code and metro area using the OFLC Wage Search before accepting any IT Support offer. STEM OPT doesn't have a wage floor requirement, but your I-983 must show the position is a bona fide training opportunity, and a wage well below prevailing levels raises DSO concerns.
File your STEM OPT extension application 90 days before OPT expires
USCIS requires you to file at least 90 days before your initial OPT end date to maintain work authorization continuity. If your I-765 is pending when OPT expires, your 180-day cap-gap protection covers you only if you've already filed on time and remain in valid F-1 status.
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Find IT Support JobsFrequently Asked Questions
Does an IT Support role qualify for the STEM OPT extension?
IT Support positions qualify when your employer can document that the role requires applying knowledge from your STEM degree. The position's SOC code matters: roles classified under Computer User Support Specialists or Network Support Specialists typically align with computer science and IT degree programs on the DHS STEM Designated Degree Program List. Your DSO reviews both your degree's CIP code and the job duties on your I-983 before recommending the extension.
What happens if my employer isn't enrolled in E-Verify?
You can't work on STEM OPT at an employer that isn't enrolled in E-Verify, full stop. If you receive an offer and the employer isn't enrolled, they must complete E-Verify enrollment before you start. This process typically takes a few days to a few weeks depending on how quickly the employer acts. Confirm enrollment status before signing an offer letter to avoid gaps in your authorization.
How do I write an I-983 training plan for an IT Support position?
Your Form I-983 must describe specific tasks that connect your daily IT Support work to your STEM degree curriculum. List concrete activities like configuring network hardware, performing systems analysis, or supporting cybersecurity protocols, then map each to a learning objective. Generic language like 'helping users with technology problems' won't satisfy your DSO or USCIS. Your employer's supervisor must co-sign the plan and attest that the role is a genuine training opportunity.
How do I find IT Support employers who accept STEM OPT students?
Migrate Mate filters IT Support roles by employers enrolled in E-Verify and with a history of hiring international students, so you're not applying blind. Many smaller IT Support shops and managed service providers haven't navigated STEM OPT before, which means even a willing employer can create delays. Focusing on employers with prior experience significantly reduces the back-and-forth over documentation requirements.
Does the cap-gap rule protect me if my H-1B is selected but my OPT expires first?
Yes, cap-gap protection extends your OPT work authorization from your OPT expiration date through September 30 of the fiscal year your H-1B petition is filed for, as long as you have a timely filed, non-frivolous H-1B petition and remain in valid F-1 status. Your employer must still be enrolled in E-Verify during the cap-gap period. Check your I-20 and EAD carefully, and confirm with your DSO that your STEM OPT extension was properly authorized before the cap-gap kicks in.
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