STEM OPT QA Engineer Jobs
QA Engineer roles in software testing, automation, and quality assurance align with STEM degrees in computer science, information systems, and engineering, all eligible for the 24-month STEM OPT extension. Your employer must be enrolled in E-Verify, and you'll need a signed I-983 training plan before your DSO can authorize the extension.
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Get Access To All JobsINTRODUCTION
When you join Sallie Mae, you become a champion for all students.
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.
We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
What You'll Contribute
The Associate, Vendor Quality Assurance is responsible for supporting the organization's third-party vendor oversight program through quality reviews, monitoring activities, risk assessments, and reporting. This role helps ensure vendors operate in accordance with regulatory requirements, internal policies, contractual obligations, and organizational standards while delivering consistent, high-quality service and customer outcomes. The Associate will conduct quality reviews of vendor interactions, identify potential compliance and operational risks, support remediation efforts, and provide actionable insights to business partners and vendor management teams. This role serves as a key contributor to the ongoing monitoring and continuous improvement of vendor performance and quality controls.
- Conduct quality reviews of vendor customer interactions, correspondence, account servicing activities, and operational processes.
- Monitor vendor adherence to regulatory requirements, company policies, and contractual obligations.
- Evaluate customer communications to ensure appropriate disclosures, customer treatment, and compliance standards are met.
- Perform targeted reviews based on identified risk indicators, trends, complaints, audit findings, or business priorities.
- Document quality findings, identify root causes, and communicate observations to leadership and business partners.
- Support vendor due diligence and ongoing monitoring activities by collecting, reviewing, and validating required documentation.
- Analyze vendor performance data and quality results to identify trends, emerging risks, and opportunities for improvement.
- Prepare routine reporting and dashboards on vendor quality, compliance performance, and monitoring results.
- Partner with Vendor Management, Compliance, Legal, Risk, Operations, and other business stakeholders to support effective vendor oversight.
- Participate in vendor calibrations, business reviews, and governance meetings as needed.
- Perform transaction testing, account reviews, and quality control activities to validate vendor processes and controls.
- Recommend process improvements that enhance quality, strengthen controls, and improve overall vendor performance.
- Maintain thorough documentation of monitoring activities, findings, and quality assessments.
The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
What you have
Minimum: Indicate minimum education, skills and experience required.
- Experience in quality assurance, vendor oversight, compliance, risk management, operations, or a related field.
- Knowledge of quality monitoring methodologies and quality control practices.
- Understanding of regulatory requirements and consumer protection standards applicable to vendor-serviced operations.
- Experience reviewing customer interactions, correspondence, or operational processes for quality and compliance.
- Strong analytical and problem-solving skills with the ability to identify trends and root causes.
- Excellent written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Proficiency with reporting tools, spreadsheets, and quality tracking systems.
- Ability to manage multiple priorities in a fast-paced environment.
- Ability to build effective partnerships and collaborate across teams.
Preferred: Indicate “nice to haves” regarding education, skills, and experience.
- Bachelor's degree in a relevant field (e.g., Quality Management, Engineering, or Science)
- 2-5 years of experience in quality assurance, vendor management, collections, customer service, compliance, or operational risk.
- Experience monitoring third-party vendors, collections agencies, recovery vendors, or service providers.
- Familiarity with quality scorecards, call monitoring programs, and transactional testing methodologies.
- Knowledge of collections, recovery, debt settlement, or servicing operations.
- Experience supporting audits, examinations, or regulatory reviews.
- Relevant certification in quality, compliance, risk management, or vendor oversight.
The Americans with Disabilities Act
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Feeling your best helps you do your best:
Our benefits take care of the whole you—so you can build your work around your life (not the other way around!).
- Competitive base salaries
- Bonus incentives
- Generous PTO, Floating Holidays and 12 Federal Holidays observed
- Support for financial-well-being and retirement 401k with employer match
- Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
- Employer paid short-term/long-term disability and basic life insurance
- Flexible hybrid working arrangements.
- Paid parental leave and adoption reimbursement programs
- Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
- Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
- Tuition Reimbursement and Family Scholarship Programs
- Career development and training opportunities
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
INTRODUCTION
When you join Sallie Mae, you become a champion for all students.
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.
We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
What You'll Contribute
The Associate, Vendor Quality Assurance is responsible for supporting the organization's third-party vendor oversight program through quality reviews, monitoring activities, risk assessments, and reporting. This role helps ensure vendors operate in accordance with regulatory requirements, internal policies, contractual obligations, and organizational standards while delivering consistent, high-quality service and customer outcomes. The Associate will conduct quality reviews of vendor interactions, identify potential compliance and operational risks, support remediation efforts, and provide actionable insights to business partners and vendor management teams. This role serves as a key contributor to the ongoing monitoring and continuous improvement of vendor performance and quality controls.
- Conduct quality reviews of vendor customer interactions, correspondence, account servicing activities, and operational processes.
- Monitor vendor adherence to regulatory requirements, company policies, and contractual obligations.
- Evaluate customer communications to ensure appropriate disclosures, customer treatment, and compliance standards are met.
- Perform targeted reviews based on identified risk indicators, trends, complaints, audit findings, or business priorities.
- Document quality findings, identify root causes, and communicate observations to leadership and business partners.
- Support vendor due diligence and ongoing monitoring activities by collecting, reviewing, and validating required documentation.
- Analyze vendor performance data and quality results to identify trends, emerging risks, and opportunities for improvement.
- Prepare routine reporting and dashboards on vendor quality, compliance performance, and monitoring results.
- Partner with Vendor Management, Compliance, Legal, Risk, Operations, and other business stakeholders to support effective vendor oversight.
- Participate in vendor calibrations, business reviews, and governance meetings as needed.
- Perform transaction testing, account reviews, and quality control activities to validate vendor processes and controls.
- Recommend process improvements that enhance quality, strengthen controls, and improve overall vendor performance.
- Maintain thorough documentation of monitoring activities, findings, and quality assessments.
The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
What you have
Minimum: Indicate minimum education, skills and experience required.
- Experience in quality assurance, vendor oversight, compliance, risk management, operations, or a related field.
- Knowledge of quality monitoring methodologies and quality control practices.
- Understanding of regulatory requirements and consumer protection standards applicable to vendor-serviced operations.
- Experience reviewing customer interactions, correspondence, or operational processes for quality and compliance.
- Strong analytical and problem-solving skills with the ability to identify trends and root causes.
- Excellent written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Proficiency with reporting tools, spreadsheets, and quality tracking systems.
- Ability to manage multiple priorities in a fast-paced environment.
- Ability to build effective partnerships and collaborate across teams.
Preferred: Indicate “nice to haves” regarding education, skills, and experience.
- Bachelor's degree in a relevant field (e.g., Quality Management, Engineering, or Science)
- 2-5 years of experience in quality assurance, vendor management, collections, customer service, compliance, or operational risk.
- Experience monitoring third-party vendors, collections agencies, recovery vendors, or service providers.
- Familiarity with quality scorecards, call monitoring programs, and transactional testing methodologies.
- Knowledge of collections, recovery, debt settlement, or servicing operations.
- Experience supporting audits, examinations, or regulatory reviews.
- Relevant certification in quality, compliance, risk management, or vendor oversight.
The Americans with Disabilities Act
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Feeling your best helps you do your best:
Our benefits take care of the whole you—so you can build your work around your life (not the other way around!).
- Competitive base salaries
- Bonus incentives
- Generous PTO, Floating Holidays and 12 Federal Holidays observed
- Support for financial-well-being and retirement 401k with employer match
- Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
- Employer paid short-term/long-term disability and basic life insurance
- Flexible hybrid working arrangements.
- Paid parental leave and adoption reimbursement programs
- Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
- Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
- Tuition Reimbursement and Family Scholarship Programs
- Career development and training opportunities
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
See all 182+ STEM OPT QA Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new STEM OPT QA Engineer Jobs.
Get Access To All JobsTips for Finding STEM OPT Authorization as a QA Engineer
Verify your CIP code before applying
Your STEM OPT eligibility depends on your degree's CIP code matching the STEM-designated list maintained by ICE. Computer Science, Information Technology, and Engineering Management codes all qualify for QA roles, confirm yours with your DSO before targeting employers.
Check E-Verify enrollment before accepting offers
Any employer sponsoring your STEM OPT extension must be actively enrolled in E-Verify, not just registered. Search the E-Verify employer search tool by company name to confirm enrollment status before you sign an offer letter.
Map your QA role to an O*NET occupation code
Your I-983 training plan requires a specific occupation code. Pull the O*NET profile for Quality Assurance Analyst or Software Quality Engineer to find the SOC code your employer needs to list, which also anchors your prevailing wage tier.
Use Migrate Mate to find QA roles at E-Verify employers
Filtering for E-Verify enrollment manually across job postings wastes time. Migrate Mate surfaces QA Engineer positions at employers already verified for STEM OPT eligibility, so you're only applying where your extension can actually be authorized.
Draft your I-983 training goals before your offer stage
Employers unfamiliar with STEM OPT often stall at the I-983 because they don't know what goes in Section 4. Bring a draft with pre-filled learning objectives tied to your QA role, automation testing, defect lifecycle management, CI/CD pipeline work, to speed up sign-off.
File your STEM OPT extension application 90 days early
USCIS allows you to apply up to 90 days before your initial OPT expires. Submit your I-765 within that window so your cap-gap protection covers any processing delay and you stay continuously authorized to work through the transition.
Frequently Asked Questions
Does a QA Engineer role qualify for the STEM OPT extension?
Yes, if your degree is in a STEM-designated field such as computer science, information systems, computer engineering, or a related discipline. The role itself must also provide practical training directly related to your degree. Your DSO confirms eligibility by matching your degree's CIP code to the STEM-designated list, not the job title alone.
What does the I-983 training plan require for a QA Engineer position?
Your I-983 must describe specific learning objectives tied to your QA role, an supervision structure, and an evaluation schedule. For QA Engineers, objectives typically cover test automation frameworks, defect tracking methodologies, and software development lifecycle participation. Both you and your employer sign the form, and your DSO must receive it before authorizing the extension.
How do I confirm my QA Engineer employer is enrolled in E-Verify?
Use the E-Verify employer search function to look up the company by name or employer ID number. Enrollment must be active at the time your STEM OPT extension is authorized, a lapsed or pending enrollment disqualifies the employer. Confirm before you accept an offer, not after, since reversing a signed agreement creates timeline pressure.
What happens to my work authorization if my H-1B is selected but not yet effective?
Cap-gap protection extends your OPT work authorization automatically if your H-1B visa petition is filed before your OPT expires and you're selected in the lottery. Your authorization continues through September 30 of that fiscal year. You don't need to file a separate application, USCIS updates your status based on the petition receipt.
Where can I find QA Engineer jobs where employers already understand STEM OPT?
Migrate Mate lists QA Engineer roles at employers with verified E-Verify enrollment and a track record of hiring international students. Searching there cuts the time you'd otherwise spend vetting employers individually, and you can filter specifically for positions open to STEM OPT candidates.