STEM OPT Network Support Technician Jobs
Network Support Technician roles qualify for STEM OPT when your degree maps to an eligible CIP code in computer science, information technology, or a related field. Your employer must be enrolled in E-Verify to authorize your 24-month extension, giving you up to 36 months total to build hands-on networking experience before pursuing H-1B visa sponsorship.
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DESCRIPTION
AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.
The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers.
You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures.
All physical requirements are expected with reasonable accommodations:
- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
- Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
- Working in cramped and/or elevated and/or noisy environments
- Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
- Ascending and descending ladders, stairs, and gangways safely and without limitation
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Managing work and priorities through ticketing system and workflows to complete customer requests and projects
- Collaborating with various stakeholders to remove project obstacles
- Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords
- Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
- Participating in the migration, basic configuration and rollout of new or upgraded hardware
Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided.
A day in the life
Our team has three primary tasks:
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Providing the first level networking devices to serve our customer racks entails various tasks (the name of the game is efficiency): You will track network rack intake and delivery; work with various onsite teams to request for rack space, power, and cooling for network racks. And then partner with network engineers to ensure all configurations are ready. You'll also be working on link and device troubleshooting within a certain Service-Level Agreement
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There is also console builds (and room builds) that are really exciting. You'll be exposed to more teams whose goal is to provide more space and capacity for customer racks.
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Work with ID-Scaling peers to build higher-level networking devices.
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- 1+ years of computer networking experience
- 1+ years of Linux operating systems experience
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Experience in computer networking
- Experience working with Linux operating systems
- Can lift and rack equipment up to 40 pounds
- Experience with computer hardware troubleshooting and repair
PREFERRED QUALIFICATIONS
- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience managing work and priorities through a ticketing system
- Experience with cabling infrastructure best practices and methodologies
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
- industry standard certification (CompTIA, CCENT, or Network+), or experience in a relevant field (e.g., Computer Science, Networking Engineering)
- Experience with network troubleshooting tools (telnet, test-netconnection, tracert, tracetcp, iperf, ntttcp, dig, and packet capture tools), or experience in managing and troubleshooting network
- Knowledge of networking protocols such as HTTP(S), DNS, and TCP/IP
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, VA, Herndon - 30.00 - 54.00 USD hourly
USA, VA, Louisa - 30.00 - 54.00 USD hourly
USA, VA, MANASSAS - 30.00 - 54.00 USD hourly
USA, VA, Manassas - 30.00 - 54.00 USD hourly
USA, VA, STERLING - 30.00 - 54.00 USD hourly
USA, VA, Sterling - 30.00 - 54.00 USD hourly
See all 155+ STEM OPT Network Support Technician Jobs
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Get Access To All JobsTips for Finding STEM OPT Authorization as a Network Support Technician
Verify your CIP code matches IT
Pull your transcript and confirm your degree's CIP code falls under a STEM-designated category recognized by ICE. Degrees in computer science, information systems, or network administration typically qualify, but your DSO must verify this before you file.
Filter jobs by E-Verify enrollment status
Before applying, confirm each employer is actively enrolled in E-Verify, not just registered. Use the E-Verify employer search to check enrollment status, since lapsed enrollments disqualify an otherwise compliant STEM OPT placement.
Benchmark your offer against prevailing wages
Run the SOC code 15-1231 through the OFLC Wage Search before negotiating your offer. Network Support Technician wages vary sharply by metro area, and an offer below the Level I prevailing wage can complicate your future H-1B LCA filing.
Use Migrate Mate to target sponsorship-ready employers
Search Network Support Technician openings on Migrate Mate, which surfaces employers with verified E-Verify enrollment and active work authorization filing history, so you're applying to roles where your STEM OPT status won't be a deal-breaker.
File your I-983 before your start date
Your I-983 training plan must document specific network support learning objectives tied to your STEM degree, not just your job description. Submit it to your DSO and get institutional sign-off before your first day, or your extension authorization is invalid.
Request cap-gap confirmation in your offer letter
If your employer files an H-1B petition before your OPT expires, cap-gap extends your work authorization through September 30. Ask your employer to confirm their H-1B filing timeline in writing before you accept the role.
Frequently Asked Questions
Does a Network Support Technician role qualify for the STEM OPT extension?
It depends on your degree, not just your job title. Your degree must carry a STEM-designated CIP code, typically in computer science, information technology, or a closely related field. The role itself must also align with your degree's field of study. Your DSO reviews both before recommending the extension to USCIS. Check O*NET for the SOC classification tied to this role to assess alignment.
Does my employer need E-Verify enrollment for my STEM OPT extension?
Yes, E-Verify enrollment is a hard requirement, not a formality. Your employer must be actively enrolled at the time your extension is authorized and must remain enrolled throughout your STEM OPT period. If they let enrollment lapse, your authorization is affected. Verify current enrollment status through the E-Verify employer search tool before accepting any offer.
What goes into the I-983 training plan for a Network Support Technician?
Your I-983 must connect specific on-the-job training activities to your STEM degree's learning outcomes. For network support roles, this means documenting tasks like configuring network infrastructure, troubleshooting protocols, or administering systems, and explaining how each develops competencies from your degree program. Generic job descriptions don't satisfy the requirement. Your DSO and employer must both sign the plan before your extension start date.
How does cap-gap work if my employer files an H-1B petition during my STEM OPT period?
If your employer files a timely H-1B petition before your STEM OPT authorization expires and it's selected in the lottery, cap-gap automatically extends your work authorization through September 30 of that year. You can continue working in your Network Support Technician role without interruption during this bridge period. USCIS governs cap-gap eligibility, so confirm the filing date and receipt notice with your employer immediately.
Where can I find Network Support Technician jobs that accept STEM OPT students?
Migrate Mate lists Network Support Technician roles filtered for employers with E-Verify enrollment and work authorization filing history, so you're not spending time on applications that won't move forward. Standard job searches don't surface STEM OPT eligibility details, which means you can't tell from a listing alone whether the employer meets your requirements.