STEM OPT Network Support Technician Jobs
Network Support Technician roles qualify for STEM OPT when your degree maps to an eligible CIP code in computer science, information technology, or a related field. Your employer must be enrolled in E-Verify to authorize your 24-month extension, giving you up to 36 months total to build hands-on networking experience before pursuing H-1B visa sponsorship.
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AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of Cloud Computing. We are currently expanding our Network and Cable decommission (NCD) team and are looking for a Decommissioning Technician with a robust technical understanding of network and infrastructure implementation concepts and the drive and vision to take AWS to the next level. The NCD team are looking to hire a highly motivated, best-in-class individual who will work closely with project management, network engineers and operations teams to facilitate smooth project delivery. The Decomm Technician will be responsible for executing multiple concurrent project activities and communicate the clear status of each project on both regular and ad hoc/as needed cadences.
Responsibilities:
Operational:
- Adhere to security and safety best practices in the data center
- Decommission network racks and equipment in line with internal SLAs
- Manage assigned work and priorities through ticketing system and/or workflows
- Interact with other datacenter personnel to coordinate work activity
- Contribute ideas to improve operational efficiency
- Participate in team meetings for metric analysis and project status updates
Problem Solving:
- Maintain the highest level of network availability by reviewing activity and proceeding with the highest level of operational paranoia
- Escalate to senior technicians, TIPM and management as needed/required
Mentoring:
- Share knowledge and help educate less technical staff on the best practices related to all service owner issues
- Support the onboarding of new technicians through the NCD training and certification program by instructing and observing trainee technicians
Hiring:
- Contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews
Key job responsibilities:
- Follow all production, safety and quality standards, codes and industry best practices
- Physical Decommissioning of network and cabling infrastructure in a Data Center environment
- Manage assigned work and priorities through ticketing system and/or workflows
- Scope the level of effort assigned, validate all work is ready for decommissioning, create change requests to perform work, and timely execute effort that has been assigned
- Provide structured feedback/updates to Stakeholders via ticketing system and/or messaging channels
- All efforts need to be documented via ticketing system
- Effectively co-ordinate and deliver multiple tasks concurrently
- Exhibit quality workmanship on all work and maintain Data Center safety and cleanliness
- Effectively leverage the logical tools and systems that are provided
- Collaborate with various peers and stakeholders to remove obstacles
- Read and comprehend datacenter build documentation, and site specific layout material
- Deliver sustainable and repeatable solutions and processes, always with an eye on improvement
- Travel within geographical work area is required
- Travel up to 25% of time outside traditional work area may be required depending on your primary region
About the team
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
BASIC QUALIFICATIONS
- 1+ years of computer networking experience
- Experience with data center operations: inventory management, hot/cold aisles, security
- 2+ years hands-on experience with network equipment deployment, diagnostics, and ticketing systems
- Working knowledge of power distribution units (PDU) and battery/UPS systems
PREFERRED QUALIFICATIONS
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
- Experience with cabling infrastructure best practices and methodologies
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
- Can lift and rack equipment up to 40 pounds
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, VA, Herndon - 30.00 - 54.00 USD hourly
DESCRIPTION
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of Cloud Computing. We are currently expanding our Network and Cable decommission (NCD) team and are looking for a Decommissioning Technician with a robust technical understanding of network and infrastructure implementation concepts and the drive and vision to take AWS to the next level. The NCD team are looking to hire a highly motivated, best-in-class individual who will work closely with project management, network engineers and operations teams to facilitate smooth project delivery. The Decomm Technician will be responsible for executing multiple concurrent project activities and communicate the clear status of each project on both regular and ad hoc/as needed cadences.
Responsibilities:
Operational:
- Adhere to security and safety best practices in the data center
- Decommission network racks and equipment in line with internal SLAs
- Manage assigned work and priorities through ticketing system and/or workflows
- Interact with other datacenter personnel to coordinate work activity
- Contribute ideas to improve operational efficiency
- Participate in team meetings for metric analysis and project status updates
Problem Solving:
- Maintain the highest level of network availability by reviewing activity and proceeding with the highest level of operational paranoia
- Escalate to senior technicians, TIPM and management as needed/required
Mentoring:
- Share knowledge and help educate less technical staff on the best practices related to all service owner issues
- Support the onboarding of new technicians through the NCD training and certification program by instructing and observing trainee technicians
Hiring:
- Contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews
Key job responsibilities:
- Follow all production, safety and quality standards, codes and industry best practices
- Physical Decommissioning of network and cabling infrastructure in a Data Center environment
- Manage assigned work and priorities through ticketing system and/or workflows
- Scope the level of effort assigned, validate all work is ready for decommissioning, create change requests to perform work, and timely execute effort that has been assigned
- Provide structured feedback/updates to Stakeholders via ticketing system and/or messaging channels
- All efforts need to be documented via ticketing system
- Effectively co-ordinate and deliver multiple tasks concurrently
- Exhibit quality workmanship on all work and maintain Data Center safety and cleanliness
- Effectively leverage the logical tools and systems that are provided
- Collaborate with various peers and stakeholders to remove obstacles
- Read and comprehend datacenter build documentation, and site specific layout material
- Deliver sustainable and repeatable solutions and processes, always with an eye on improvement
- Travel within geographical work area is required
- Travel up to 25% of time outside traditional work area may be required depending on your primary region
About the team
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
BASIC QUALIFICATIONS
- 1+ years of computer networking experience
- Experience with data center operations: inventory management, hot/cold aisles, security
- 2+ years hands-on experience with network equipment deployment, diagnostics, and ticketing systems
- Working knowledge of power distribution units (PDU) and battery/UPS systems
PREFERRED QUALIFICATIONS
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
- Experience with cabling infrastructure best practices and methodologies
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
- Can lift and rack equipment up to 40 pounds
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, VA, Herndon - 30.00 - 54.00 USD hourly
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Get Access To All JobsTips for Finding STEM OPT Authorization as a Network Support Technician
Verify your CIP code matches IT
Pull your transcript and confirm your degree's CIP code falls under a STEM-designated category recognized by ICE. Degrees in computer science, information systems, or network administration typically qualify, but your DSO must verify this before you file.
Filter jobs by E-Verify enrollment status
Before applying, confirm each employer is actively enrolled in E-Verify, not just registered. Use the E-Verify employer search to check enrollment status, since lapsed enrollments disqualify an otherwise compliant STEM OPT placement.
Benchmark your offer against prevailing wages
Run the SOC code 15-1231 through the OFLC Wage Search before negotiating your offer. Network Support Technician wages vary sharply by metro area, and an offer below the Level I prevailing wage can complicate your future H-1B LCA filing.
Use Migrate Mate to target sponsorship-ready employers
Search Network Support Technician openings on Migrate Mate, which surfaces employers with verified E-Verify enrollment and active work authorization filing history, so you're applying to roles where your STEM OPT status won't be a deal-breaker.
File your I-983 before your start date
Your I-983 training plan must document specific network support learning objectives tied to your STEM degree, not just your job description. Submit it to your DSO and get institutional sign-off before your first day, or your extension authorization is invalid.
Request cap-gap confirmation in your offer letter
If your employer files an H-1B petition before your OPT expires, cap-gap extends your work authorization through September 30. Ask your employer to confirm their H-1B filing timeline in writing before you accept the role.
Frequently Asked Questions
Does a Network Support Technician role qualify for the STEM OPT extension?
It depends on your degree, not just your job title. Your degree must carry a STEM-designated CIP code, typically in computer science, information technology, or a closely related field. The role itself must also align with your degree's field of study. Your DSO reviews both before recommending the extension to USCIS. Check O*NET for the SOC classification tied to this role to assess alignment.
Does my employer need E-Verify enrollment for my STEM OPT extension?
Yes, E-Verify enrollment is a hard requirement, not a formality. Your employer must be actively enrolled at the time your extension is authorized and must remain enrolled throughout your STEM OPT period. If they let enrollment lapse, your authorization is affected. Verify current enrollment status through the E-Verify employer search tool before accepting any offer.
What goes into the I-983 training plan for a Network Support Technician?
Your I-983 must connect specific on-the-job training activities to your STEM degree's learning outcomes. For network support roles, this means documenting tasks like configuring network infrastructure, troubleshooting protocols, or administering systems, and explaining how each develops competencies from your degree program. Generic job descriptions don't satisfy the requirement. Your DSO and employer must both sign the plan before your extension start date.
How does cap-gap work if my employer files an H-1B petition during my STEM OPT period?
If your employer files a timely H-1B petition before your STEM OPT authorization expires and it's selected in the lottery, cap-gap automatically extends your work authorization through September 30 of that year. You can continue working in your Network Support Technician role without interruption during this bridge period. USCIS governs cap-gap eligibility, so confirm the filing date and receipt notice with your employer immediately.
Where can I find Network Support Technician jobs that accept STEM OPT students?
Migrate Mate lists Network Support Technician roles filtered for employers with E-Verify enrollment and work authorization filing history, so you're not spending time on applications that won't move forward. Standard job searches don't surface STEM OPT eligibility details, which means you can't tell from a listing alone whether the employer meets your requirements.