STEM OPT Quality Manager Jobs
Quality Manager roles in manufacturing, biotech, and engineering align directly with STEM OPT eligibility, giving you up to 36 months of work authorization to build your career. Your employer must be enrolled in E-Verify to hire you, and your training plan must connect your STEM degree to the quality systems work you'll perform.
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We are looking for a Customer Quality Manager that will have the primary responsibility to lead Customer Complaints and the audit process. This person will have one direct report. As the leader, this person will lead the resolution of all Optical customer quality complaints. This person will lead audits, provide final analysis and documentation and drive customer complaints to resolution. In the event of serious quality customer defects, this person will partner with internal product teams to contain and improve quality issues.
This role will be based in our Fremont, CA office.
Our Team
Molex possesses a rich heritage in the optical industry. We provide the highest performing and field-proven wavelength management solutions from components, modules to integrated line-cards. Our team is dedicated to continuous innovation in passive component function integration, miniaturization, and manufacturing automation. We provide cutting edge technology with a comprehensive optical, mechanical, electrical and software integration capabilities enable us to serve the needs of high-density, high-bandwidth, and flexible optical networks.
We serve large, global clients in telecom and datacom industries in providing next generation optical modules to support the growing need for data and communications.
What You Will Do
- Support leadership with resolution activities for customer quality defects and complaints
- Work with account teams (Sales, Marketing, Product Management, Program Management and Advanced Quality) to meet customer quality requirements including product reliability, compliance, safety certification and manufacturing
- Work with account teams to manage project quality review with customer and mitigate quality risks in design-in activities
- Work with account teams for customers' quality surveys and technology audits
- Provide early involvement and collaboration with R&D for key design-in projects
- Take the lead for driving NPI complaint investigation
- Work with account teams and quality groups to handle quality complaints and RMAs from key customers
- Facilitate training, share best practices/lessons learned to understand key customers' needs
Who You Are (Basic Qualifications)
- Bachelor's Degree in Engineering discipline or Engineering Management discipline
- Experience working in quality leadership/management
- Experience leading audit
- Experience in monitoring quality for optical products, high tech or semi conductor for datacom industry
- Experience in maintaining Quality System
- Experience with Telcordia, IPC or ISO standards
What Will Put You Ahead
- Experience on optical connectivity, cables or similar telecommunication devices
- Experience with Customer Relationship Management
- Fluent in Mandarin
For this role, we anticipate paying $150,000 - $180,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form. At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.
Who We Are
As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).
Your Job
We are looking for a Customer Quality Manager that will have the primary responsibility to lead Customer Complaints and the audit process. This person will have one direct report. As the leader, this person will lead the resolution of all Optical customer quality complaints. This person will lead audits, provide final analysis and documentation and drive customer complaints to resolution. In the event of serious quality customer defects, this person will partner with internal product teams to contain and improve quality issues.
This role will be based in our Fremont, CA office.
Our Team
Molex possesses a rich heritage in the optical industry. We provide the highest performing and field-proven wavelength management solutions from components, modules to integrated line-cards. Our team is dedicated to continuous innovation in passive component function integration, miniaturization, and manufacturing automation. We provide cutting edge technology with a comprehensive optical, mechanical, electrical and software integration capabilities enable us to serve the needs of high-density, high-bandwidth, and flexible optical networks.
We serve large, global clients in telecom and datacom industries in providing next generation optical modules to support the growing need for data and communications.
What You Will Do
- Support leadership with resolution activities for customer quality defects and complaints
- Work with account teams (Sales, Marketing, Product Management, Program Management and Advanced Quality) to meet customer quality requirements including product reliability, compliance, safety certification and manufacturing
- Work with account teams to manage project quality review with customer and mitigate quality risks in design-in activities
- Work with account teams for customers' quality surveys and technology audits
- Provide early involvement and collaboration with R&D for key design-in projects
- Take the lead for driving NPI complaint investigation
- Work with account teams and quality groups to handle quality complaints and RMAs from key customers
- Facilitate training, share best practices/lessons learned to understand key customers' needs
Who You Are (Basic Qualifications)
- Bachelor's Degree in Engineering discipline or Engineering Management discipline
- Experience working in quality leadership/management
- Experience leading audit
- Experience in monitoring quality for optical products, high tech or semi conductor for datacom industry
- Experience in maintaining Quality System
- Experience with Telcordia, IPC or ISO standards
What Will Put You Ahead
- Experience on optical connectivity, cables or similar telecommunication devices
- Experience with Customer Relationship Management
- Fluent in Mandarin
For this role, we anticipate paying $150,000 - $180,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form. At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.
Who We Are
As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).
See all 139+ STEM OPT Quality Manager Jobs
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Get Access To All JobsTips for Finding STEM OPT Authorization as a Quality Manager
Verify your CIP code before applying
STEM OPT eligibility depends on your degree's Classification of Instructional Programs code, not just the degree name. Cross-reference your I-20's CIP code against the DHS STEM Designated Degree Program List before targeting Quality Manager roles.
Confirm E-Verify enrollment before accepting offers
Your employer must be actively enrolled in E-Verify before you can start on STEM OPT extension. Check the E-Verify employer search tool directly to confirm enrollment status, not just the recruiter's word during negotiations.
Target manufacturers with ISO or FDA audit history
Quality Manager roles at ISO 9001-certified manufacturers and FDA-regulated facilities map cleanly to STEM OPT training plans because the quality systems work ties directly to engineering or science degrees, reducing I-983 approval friction with your DSO.
Build your I-983 training plan around measurable outcomes
Your DSO approves the I-983, so frame your Quality Manager duties in terms of specific STEM learning objectives: SPC analysis, CAPA methodology, or process validation. Vague job descriptions create back-and-forth delays that push back your start date.
Use Migrate Mate to filter for E-Verify employers
Search Quality Manager roles on Migrate Mate, which filters positions by E-Verify enrollment status using DOL Labor Condition Application data. This removes the manual verification step and surfaces employers already set up to hire STEM OPT students.
Start H-1B cap-gap planning before your OPT expires
If your employer files an H-1B visa petition before your STEM OPT ends and you're selected in the lottery, cap-gap protection extends your work authorization through September 30. Coordinate your Quality Manager contract renewal timeline with your employer's USCIS filing calendar accordingly.
Frequently Asked Questions
Does a Quality Manager role qualify for STEM OPT extension?
Yes, if your degree carries a qualifying CIP code and your job duties connect directly to that STEM field. Quality Manager roles in manufacturing, engineering, or life sciences typically qualify because the work involves statistical process control, process engineering, or regulatory compliance grounded in STEM methodology. Your DSO makes the final determination when reviewing your I-983 training plan.
What must the I-983 training plan include for a Quality Manager position?
The I-983 must identify specific STEM learning objectives tied to your degree, not just a job description. For a Quality Manager, that means documenting how the role advances knowledge in areas like failure mode analysis, quality system design, or metrology. Your employer's supervisor signs off, your DSO reviews it, and USCIS can audit it at any point during your extension.
How do I confirm my employer is enrolled in E-Verify before my STEM OPT starts?
E-Verify enrollment is a legal prerequisite, not a formality. Use the E-Verify employer search tool to look up your employer's company name and confirm active participation status. Enrollment must be in place before your STEM OPT extension start date. If your employer isn't listed, they need to enroll before you can begin work under the extension.
What STEM degrees are typically eligible for Quality Manager STEM OPT roles?
Engineering disciplines (mechanical, industrial, chemical, electrical), materials science, physics, applied mathematics, and life sciences degrees commonly map to Quality Manager roles because the work involves quantitative analysis, process systems, and technical documentation. Your specific CIP code determines eligibility, so verify it on the DHS STEM Designated Degree Program List against your I-20 before targeting these positions.
Where can I find Quality Manager jobs where employers are already set up to hire STEM OPT students?
Migrate Mate filters Quality Manager roles by employers with E-Verify enrollment and DOL filing history, so you're not guessing about sponsorship willingness. This is especially useful for STEM OPT students because many employers support OPT work authorization but aren't yet familiar with the I-983 process, and filtering by verified E-Verify enrollment removes a significant screening step.