STEM OPT Cloud Operations Engineer Jobs
Cloud Operations Engineer roles in infrastructure management, site reliability, and cloud platform support qualify for STEM OPT when your degree is in computer science, information technology, or a related STEM field. The 24-month STEM OPT extension requires your employer to be enrolled in E-Verify and to co-sign your I-983 training plan before your initial OPT expires.
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Get Access To All JobsINTRODUCTION
At Landis+Gyr, we're helping shape the future of energy—making it more intelligent, resilient, and sustainable.
As a global energy technology leader, we're accelerating the energy evolution through purposeful innovation and trusted partnerships. Trusted by more than 2,000 utilities worldwide, our intelligent solutions connect devices, data, and decisions across the grid, helping customers modernize infrastructure, optimize operations, and deliver energy that is more reliable, resilient, accessible, safe, and sustainable.
Behind every solution is a team of approximately 3,300 employees across more than 40 countries who are passionate about solving complex challenges, driving innovation, and making a meaningful impact for our utility customers and the communities they serve.
Join Team Green and help shape the future of intelligent energy.
JOB SUMMARY
The Landis+Gyr Senior Cloud Services Analyst (CSA) oversees the day-to-day operations of assigned accounts and ensures the overall system health of all systems and services for assigned accounts. In this highly visible role, the Sr. CSA acts as a Liaison between Service Operations, the field program offices, and other key stakeholders throughout the organization. Possessing deep product knowledge and a strong technical background, the Sr. Cloud Services Analyst delivers solutions for challenging application, system, and service-related issues both reactively and proactively.
KEY RESPONSIBILITIES
- Provides operational data support for internal and external customers.
- Writes complex SQL queries to analyze data and generate, monitor, and maintain informational reports.
- Validates data integrity and ensures successful transmission of data files.
- Supports meter level monitoring; provides meter data analysis and troubleshoots issues daily.
- Proactively monitors performance metrics, meters, and reads data (stales, read performance, billing, etc.) to identify issues and troubleshoot, as necessary.
- Is familiar with and supports at least 2 or more Company products (1-way RF, DHES, 2-way RF, CC, etc.).
- Supports new firmware, Device Control Word (DCW), and software releases with customer programs.
- Provides reports and exception handling and assists in data discrepancy troubleshooting and resolution.
- Makes recommendations for standard metrics, reporting, and service improvement, collaborating with other CSA’s.
- Supports other CSA’s in troubleshooting issues and projects.
- Uses best practices and knowledge of internal and external systems and processes to improve products or services.
- Automates processes to eliminate manual tasks.
- Proactively identifies process and efficiency improvements.
- Works closely with Radio Frequency (RF) Technicians to maintain high network performance and meets customer service level agreements (SLA’s).
- Assists with inventory management and database updates for equipment changes (meters, modules, collectors, concentrators, Gateways).
- Supports creation of Standard Operation Procedures (SOP) for technical elements of the system that are effective and repeatable.
- Troubleshoots network and software performance problems and proposes solutions.
- Establishes and monitors system performance reporting, recognizing adverse trends and taking necessary preventative and corrective actions.
- Works closely with the field programs to resolve complex issues related to wireless communications and integrated software applications.
- Ability to work special events during the weekends (Maintenance, Disaster Recovery Exercises, Application Upgrades and Installs).
- Escalates issues as necessary to Lead CSA’s.
- Able to participate in a weeklong 24/7 On-Call rotation.
- Acts as an instrumental communication point between Company and customers representatives.
- Communicates issues and potential resolutions to management as necessary.
- Works independently 85% of the time.
- Maintains individual professional development plan with associated goals.
Education
A minimum of bachelor’s degree
Experience
At least 3-5 years of related experience required.
PREFERRED QUALIFICATIONS
- Experience in some, or all, the following software programs and operating systems: Windows, Windows Server, MS Office, SQL Server, Oracle, Unix/Linux
- RF and/or Networking experience strongly preferred
- Experience with scripting and/or cold fusion is beneficial.
- Proven ability to multi-task.
- Experience communicating, verbal and written, with a variety of audiences (customers & peers).
- Experience in working with solutions involving both software and hardware.
- Experience in process definition and design to meet overall business objectives.
- Experience with managing cross-functional highly technical project teams.
- Utility operations experience is a plus.
- Excellent written and oral communication skills.
- Write and execute complex SQL and Oracle queries.
- Ability to work within a diverse team.
- Self-starter with the ability to work unsupervised.
- Ability to plan and maintain schedules.
- Excellent problem-solving, troubleshooting, and analytical abilities.
- Accustomed to working in an environment driven by high standards for service and system delivery.
- Excellent customer communications and customer service skills.
- Demonstrates good judgment in selecting methods and techniques for solving problems and obtaining solutions.
- Highly adaptable in changing environments.
- Highly adaptable in a dynamic work environment.
- Self-motivated.
WORKING CONDITIONS
Typical indoor office environment with the majority of time spent sitting and working on a computer using keyboard, mouse, and monitor. Occasional use of other devices such as: phone, copier/printer/fax, etc.
Physical Requirements
Typical office setting. Required to stand; walk; crouch; or handle objects. Lift and/or move up to 10 pounds. Ability to sit and view computer screen for long periods of time. The ability to see, hear, & speak in English. Reasonable accommodations provided for individuals with disabilities to perform the essential functions.
PERSONAL PROTECTION EQUIPMENT/OTHER OHSA SAFETY REQUIREMENTS
Ensure the continued efforts and assist in achieving annual goals of health, safety, and environmental policies. Must be current with available OSHA/Safety Training provided by the Company. If required, must be able to work while wearing safety equipment such as hard hats, work boots, gloves, hearing protection, and others.
As a part of the Landis+Gyr family, employees are offered a comprehensive and competitive package of benefits including medical, dental and vision coverage, life insurance, and a 401(k)-retirement plan featuring a generous company match incentive. Additionally, we offer three (3) weeks of Paid Time Off (PTO) as well as eleven (11) paid holidays. We also offer a tuition reimbursement program, optional pet insurance, supplemental medical coverage and a host of other perks to ensure the health, wellness, and enrichment of our team members.
Pay is in the range of $83,500-100,600 per year. The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, and certifications or other professional licenses held. All candidates are encouraged to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We're committed to shaping a better future for everyone. Join Team Green and be part of what's next in energy. #TeamGreen
LOCATION
Bethlehem, PA, US
WORKPLACE TYPE
Hybrid
CAREER LEVEL
Experienced
DATE POSTED
Aug 4, 2026
INTRODUCTION
At Landis+Gyr, we're helping shape the future of energy—making it more intelligent, resilient, and sustainable.
As a global energy technology leader, we're accelerating the energy evolution through purposeful innovation and trusted partnerships. Trusted by more than 2,000 utilities worldwide, our intelligent solutions connect devices, data, and decisions across the grid, helping customers modernize infrastructure, optimize operations, and deliver energy that is more reliable, resilient, accessible, safe, and sustainable.
Behind every solution is a team of approximately 3,300 employees across more than 40 countries who are passionate about solving complex challenges, driving innovation, and making a meaningful impact for our utility customers and the communities they serve.
Join Team Green and help shape the future of intelligent energy.
JOB SUMMARY
The Landis+Gyr Senior Cloud Services Analyst (CSA) oversees the day-to-day operations of assigned accounts and ensures the overall system health of all systems and services for assigned accounts. In this highly visible role, the Sr. CSA acts as a Liaison between Service Operations, the field program offices, and other key stakeholders throughout the organization. Possessing deep product knowledge and a strong technical background, the Sr. Cloud Services Analyst delivers solutions for challenging application, system, and service-related issues both reactively and proactively.
KEY RESPONSIBILITIES
- Provides operational data support for internal and external customers.
- Writes complex SQL queries to analyze data and generate, monitor, and maintain informational reports.
- Validates data integrity and ensures successful transmission of data files.
- Supports meter level monitoring; provides meter data analysis and troubleshoots issues daily.
- Proactively monitors performance metrics, meters, and reads data (stales, read performance, billing, etc.) to identify issues and troubleshoot, as necessary.
- Is familiar with and supports at least 2 or more Company products (1-way RF, DHES, 2-way RF, CC, etc.).
- Supports new firmware, Device Control Word (DCW), and software releases with customer programs.
- Provides reports and exception handling and assists in data discrepancy troubleshooting and resolution.
- Makes recommendations for standard metrics, reporting, and service improvement, collaborating with other CSA’s.
- Supports other CSA’s in troubleshooting issues and projects.
- Uses best practices and knowledge of internal and external systems and processes to improve products or services.
- Automates processes to eliminate manual tasks.
- Proactively identifies process and efficiency improvements.
- Works closely with Radio Frequency (RF) Technicians to maintain high network performance and meets customer service level agreements (SLA’s).
- Assists with inventory management and database updates for equipment changes (meters, modules, collectors, concentrators, Gateways).
- Supports creation of Standard Operation Procedures (SOP) for technical elements of the system that are effective and repeatable.
- Troubleshoots network and software performance problems and proposes solutions.
- Establishes and monitors system performance reporting, recognizing adverse trends and taking necessary preventative and corrective actions.
- Works closely with the field programs to resolve complex issues related to wireless communications and integrated software applications.
- Ability to work special events during the weekends (Maintenance, Disaster Recovery Exercises, Application Upgrades and Installs).
- Escalates issues as necessary to Lead CSA’s.
- Able to participate in a weeklong 24/7 On-Call rotation.
- Acts as an instrumental communication point between Company and customers representatives.
- Communicates issues and potential resolutions to management as necessary.
- Works independently 85% of the time.
- Maintains individual professional development plan with associated goals.
Education
A minimum of bachelor’s degree
Experience
At least 3-5 years of related experience required.
PREFERRED QUALIFICATIONS
- Experience in some, or all, the following software programs and operating systems: Windows, Windows Server, MS Office, SQL Server, Oracle, Unix/Linux
- RF and/or Networking experience strongly preferred
- Experience with scripting and/or cold fusion is beneficial.
- Proven ability to multi-task.
- Experience communicating, verbal and written, with a variety of audiences (customers & peers).
- Experience in working with solutions involving both software and hardware.
- Experience in process definition and design to meet overall business objectives.
- Experience with managing cross-functional highly technical project teams.
- Utility operations experience is a plus.
- Excellent written and oral communication skills.
- Write and execute complex SQL and Oracle queries.
- Ability to work within a diverse team.
- Self-starter with the ability to work unsupervised.
- Ability to plan and maintain schedules.
- Excellent problem-solving, troubleshooting, and analytical abilities.
- Accustomed to working in an environment driven by high standards for service and system delivery.
- Excellent customer communications and customer service skills.
- Demonstrates good judgment in selecting methods and techniques for solving problems and obtaining solutions.
- Highly adaptable in changing environments.
- Highly adaptable in a dynamic work environment.
- Self-motivated.
WORKING CONDITIONS
Typical indoor office environment with the majority of time spent sitting and working on a computer using keyboard, mouse, and monitor. Occasional use of other devices such as: phone, copier/printer/fax, etc.
Physical Requirements
Typical office setting. Required to stand; walk; crouch; or handle objects. Lift and/or move up to 10 pounds. Ability to sit and view computer screen for long periods of time. The ability to see, hear, & speak in English. Reasonable accommodations provided for individuals with disabilities to perform the essential functions.
PERSONAL PROTECTION EQUIPMENT/OTHER OHSA SAFETY REQUIREMENTS
Ensure the continued efforts and assist in achieving annual goals of health, safety, and environmental policies. Must be current with available OSHA/Safety Training provided by the Company. If required, must be able to work while wearing safety equipment such as hard hats, work boots, gloves, hearing protection, and others.
As a part of the Landis+Gyr family, employees are offered a comprehensive and competitive package of benefits including medical, dental and vision coverage, life insurance, and a 401(k)-retirement plan featuring a generous company match incentive. Additionally, we offer three (3) weeks of Paid Time Off (PTO) as well as eleven (11) paid holidays. We also offer a tuition reimbursement program, optional pet insurance, supplemental medical coverage and a host of other perks to ensure the health, wellness, and enrichment of our team members.
Pay is in the range of $83,500-100,600 per year. The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, and certifications or other professional licenses held. All candidates are encouraged to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We're committed to shaping a better future for everyone. Join Team Green and be part of what's next in energy. #TeamGreen
LOCATION
Bethlehem, PA, US
WORKPLACE TYPE
Hybrid
CAREER LEVEL
Experienced
DATE POSTED
Aug 4, 2026
See all 399+ STEM OPT Cloud Operations Engineer Jobs
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Get Access To All JobsTips for Finding STEM OPT Authorization as a Cloud Operations Engineer
Verify your CIP code before applying
Cloud Operations Engineer roles typically align with CIP codes in computer science, computer engineering, or information systems. Confirm your degree's CIP code with your DSO before your initial OPT ends to make sure your extension application is filed on the correct basis.
Filter job postings by E-Verify status
STEM OPT requires your employer to be enrolled in E-Verify before your extension is approved. Ask recruiters directly whether the hiring entity is E-Verify enrolled, since parent companies and subsidiaries are registered separately and the job posting rarely specifies which legal entity you'd join.
Use Migrate Mate to target employers with cloud hiring history
Search Migrate Mate for Cloud Operations Engineer roles filtered by employers who have sponsored STEM OPT students before. Seeing which companies have actively filed training plans in your field saves you from applying to roles where sponsorship is unlikely to move forward.
Benchmark your offer against DOL prevailing wage
Your I-983 training plan must reflect bona fide employment at a wage comparable to similarly situated U.S. workers. Pull the prevailing wage for cloud operations roles in your metro area using the OFLC Wage Search to check whether your offer clears that threshold before you sign.
Negotiate your start date around your 90-day filing window
You must file your STEM OPT extension application with USCIS up to 90 days before your initial OPT expires. If your job offer lands inside that window, align your start date so the I-765 is filed before expiration and your 180-day cap-gap period covers any gap between authorization dates.
Prepare your I-983 training plan before the offer stage
Many employers slow down STEM OPT onboarding because they haven't seen an I-983 before. Draft a completed template showing cloud operations learning objectives tied to your STEM degree field so your hiring manager and HR team can co-sign quickly without delaying your start date.
Frequently Asked Questions
Does a Cloud Operations Engineer role qualify for the STEM OPT extension?
Yes, if your underlying degree is in a STEM-designated field such as computer science, computer engineering, information technology, or systems engineering. The role itself doesn't need to carry a specific title, but your I-983 training plan must connect the practical training objectives to your STEM degree field. Your DSO confirms eligibility based on your degree's CIP code, not your job title.
What does E-Verify enrollment mean for my Cloud Operations Engineer job search?
STEM OPT regulations require your employer to be enrolled in E-Verify before USCIS approves your extension. Enrollment is at the employer entity level, so a large technology company may have some subsidiaries or business units enrolled and others not. Ask HR to confirm the specific legal entity that will employ you is actively enrolled in E-Verify before you accept an offer.
What goes into the I-983 training plan for a Cloud Operations Engineer role?
Your I-983 must describe the specific skills, knowledge, and cloud operations competencies you'll develop and explain how they connect to your STEM degree. For this role, that typically includes infrastructure automation, incident response workflows, cloud platform administration, and monitoring tooling. Your employer co-signs the form and must conduct a self-evaluation at 12 months and a final evaluation at the end of your extension period.
How does cap-gap protection work if my STEM OPT extension is pending when initial OPT expires?
If you file a timely STEM OPT extension application before your initial OPT EAD expires, cap-gap protection automatically extends your work authorization for up to 180 days while USCIS adjudicates. You can continue working as a Cloud Operations Engineer during this period. Your I-94 reflects the cap-gap extension, and your employer's E-Verify case should be run against that updated record.
Where can I find Cloud Operations Engineer jobs where employers already understand STEM OPT?
Migrate Mate lets you browse Cloud Operations Engineer roles filtered for employers with a track record of hiring STEM OPT students. Working with employers who have gone through the I-983 and E-Verify process before shortens onboarding time and lowers the risk that HR delays or unfamiliarity with the extension process will affect your start date or authorization.