STEM OPT Cloud Operations Engineer Jobs
Cloud Operations Engineer roles in infrastructure management, site reliability, and cloud platform support qualify for STEM OPT when your degree is in computer science, information technology, or a related STEM field. The 24-month STEM OPT extension requires your employer to be enrolled in E-Verify and to co-sign your I-983 training plan before your initial OPT expires.
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Get Access To All JobsINTRODUCTION
MongoDB Atlas is the premier multi-cloud database-as-a-service built and operated by the makers of MongoDB. The Cloud Operations Engineering team at MongoDB is a worldwide team responsible for the consistent operational success of every MongoDB Atlas customer. As a Cloud Operations Engineer, you will help ensure the success of our Atlas customers, whether they are early startups or large multinational companies, cloud-native or just getting started with a digital transformation to the cloud. You are excited about the core mission of MongoDB and the opportunity to join the team responsible for operating Atlas, the fastest-growing multi-cloud database-as-a-service in the world. You are prepared to be one of the early members of a 24/7/365 global cloud operations team.
Cloud Operations Engineers will be responsible for day-to-day duties such as creating and monitoring system's alert dashboards, reviewing critical events and system logs, accessing customer instances that underpin their production databases and performing server administration duties including performance troubleshooting. Applicants must be critical thinkers who are quick to detect, resolve, or escalate issues that are sometimes broad in scope and difficult to trace.
At MongoDB you will grow your career and skills, wear multiple hats, and be part of an operations team that works at the frontier of Cloud services and database systems.
The Federal Risk and Authorization Management Program (FedRAMP) is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. Our FedRAMP program requires that anyone who is accessing customer data or metadata inside the Authorization Boundary be a US Person on US Soil. In order for us to triage and assign cases, it is necessary to be able to identify available resources at any given time. For this reason the FedRamp team is composed of three separate shifts: first shift, second shift, and third shift. This job posting is for the Third Shift, in which your working hours would be 11pm-8am ET.
We are looking to speak to candidates who are based in the United States for our remote or hybrid working models Monday to Friday for the first 3-6 months depending on ramping speed. Once considered ramped, they will transition to a permanent Wednesday-Sunday (preferred) or Saturday-Wednesday 11pm-8am ET work week to provide weekend coverage alongside other peers. Saturdays and Sundays are considered fully online workdays and not an on-call shift. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one's normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability.
Responsibilities
- Successfully coordinate and collaborate with a global team of Cloud Operations Engineers who are tasked with ensuring our uptime guarantees to our Atlas customer base
- Help scale the worldwide Cloud Operations Engineering team with the strategic implementation and refinement of new processes and tools
- Assist in scoping, designing and deploying systems that reduce Mean Time to Resolve for customer incidents
- Monitor and detect emerging customer-facing incidents on the Atlas platform; assist in their proactive resolution
- Automate routine monitoring and troubleshooting tasks
- Diagnose live incidents, differentiate between platform issues versus usage issues, and take the next steps toward resolution
- Assist in performing root cause analysis after incident recovered; identifying any breakdowns in processes or workflows that contributed to the event and what changes need to be made to prevent similar events
- Contribute to documentation of corner case scenarios, troubleshooting workflows and SOPs
- Work alongside our product management, cloud engineering and support organizations by identifying areas for improvement in the management applications powering the Atlas infrastructure
- Inform executive leadership and escalation management personnel of major outages
- Coordinate and participate in a weekly on-call rotation, where you will handle short term customer incidents (proactively from automated monitoring or through reactive alerts via our Technical Services team)
REQUIREMENTS
- Experience with being an on call DevOps, SRE, or Cloud Operations engineer (at least 2 years)
- Expertise with Linux system administration, configuration, troubleshooting
- Experience in monitoring, system performance data collection and analysis, and reporting
- Knowledge of database operations and concepts
- Expertise with networking technologies like DNS, TCP/IP, etc.
- Familiarity with Amazon Web Services and other Cloud infrastructure platforms (e.g. GCP, Azure)
- Knowledgeable about a wide range of web and internet technologies
- Capability to write small programs/scripts to solve both short-term systems problems
- A CS/CE degree or equivalent experience
- At least 1 of the following programming languages: Java, Go, Python, Javascript
- A keen interest in learning new things
SPECIAL REQUIREMENTS
- Be a US Citizen
NICE TO HAVE
- MongoDB
- Splunk
- Kubernetes
BENEFITS INCLUDE
- Competitive salary, equity, pension and health insurance
- Regular performance, compensation and development reviews
- 20 weeks Maternity & Paternity leave to spend time with new arrivals
ABOUT MONGODB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB's unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we're powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.
To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 1273369056
INTRODUCTION
MongoDB Atlas is the premier multi-cloud database-as-a-service built and operated by the makers of MongoDB. The Cloud Operations Engineering team at MongoDB is a worldwide team responsible for the consistent operational success of every MongoDB Atlas customer. As a Cloud Operations Engineer, you will help ensure the success of our Atlas customers, whether they are early startups or large multinational companies, cloud-native or just getting started with a digital transformation to the cloud. You are excited about the core mission of MongoDB and the opportunity to join the team responsible for operating Atlas, the fastest-growing multi-cloud database-as-a-service in the world. You are prepared to be one of the early members of a 24/7/365 global cloud operations team.
Cloud Operations Engineers will be responsible for day-to-day duties such as creating and monitoring system's alert dashboards, reviewing critical events and system logs, accessing customer instances that underpin their production databases and performing server administration duties including performance troubleshooting. Applicants must be critical thinkers who are quick to detect, resolve, or escalate issues that are sometimes broad in scope and difficult to trace.
At MongoDB you will grow your career and skills, wear multiple hats, and be part of an operations team that works at the frontier of Cloud services and database systems.
The Federal Risk and Authorization Management Program (FedRAMP) is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. Our FedRAMP program requires that anyone who is accessing customer data or metadata inside the Authorization Boundary be a US Person on US Soil. In order for us to triage and assign cases, it is necessary to be able to identify available resources at any given time. For this reason the FedRamp team is composed of three separate shifts: first shift, second shift, and third shift. This job posting is for the Third Shift, in which your working hours would be 11pm-8am ET.
We are looking to speak to candidates who are based in the United States for our remote or hybrid working models Monday to Friday for the first 3-6 months depending on ramping speed. Once considered ramped, they will transition to a permanent Wednesday-Sunday (preferred) or Saturday-Wednesday 11pm-8am ET work week to provide weekend coverage alongside other peers. Saturdays and Sundays are considered fully online workdays and not an on-call shift. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one's normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability.
Responsibilities
- Successfully coordinate and collaborate with a global team of Cloud Operations Engineers who are tasked with ensuring our uptime guarantees to our Atlas customer base
- Help scale the worldwide Cloud Operations Engineering team with the strategic implementation and refinement of new processes and tools
- Assist in scoping, designing and deploying systems that reduce Mean Time to Resolve for customer incidents
- Monitor and detect emerging customer-facing incidents on the Atlas platform; assist in their proactive resolution
- Automate routine monitoring and troubleshooting tasks
- Diagnose live incidents, differentiate between platform issues versus usage issues, and take the next steps toward resolution
- Assist in performing root cause analysis after incident recovered; identifying any breakdowns in processes or workflows that contributed to the event and what changes need to be made to prevent similar events
- Contribute to documentation of corner case scenarios, troubleshooting workflows and SOPs
- Work alongside our product management, cloud engineering and support organizations by identifying areas for improvement in the management applications powering the Atlas infrastructure
- Inform executive leadership and escalation management personnel of major outages
- Coordinate and participate in a weekly on-call rotation, where you will handle short term customer incidents (proactively from automated monitoring or through reactive alerts via our Technical Services team)
REQUIREMENTS
- Experience with being an on call DevOps, SRE, or Cloud Operations engineer (at least 2 years)
- Expertise with Linux system administration, configuration, troubleshooting
- Experience in monitoring, system performance data collection and analysis, and reporting
- Knowledge of database operations and concepts
- Expertise with networking technologies like DNS, TCP/IP, etc.
- Familiarity with Amazon Web Services and other Cloud infrastructure platforms (e.g. GCP, Azure)
- Knowledgeable about a wide range of web and internet technologies
- Capability to write small programs/scripts to solve both short-term systems problems
- A CS/CE degree or equivalent experience
- At least 1 of the following programming languages: Java, Go, Python, Javascript
- A keen interest in learning new things
SPECIAL REQUIREMENTS
- Be a US Citizen
NICE TO HAVE
- MongoDB
- Splunk
- Kubernetes
BENEFITS INCLUDE
- Competitive salary, equity, pension and health insurance
- Regular performance, compensation and development reviews
- 20 weeks Maternity & Paternity leave to spend time with new arrivals
ABOUT MONGODB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB's unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we're powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.
To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 1273369056
See all 35+ STEM OPT Cloud Operations Engineer Jobs
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Get Access To All JobsTips for Finding STEM OPT Authorization as a Cloud Operations Engineer
Verify your CIP code before applying
Cloud Operations Engineer roles typically align with CIP codes in computer science, computer engineering, or information systems. Confirm your degree's CIP code with your DSO before your initial OPT ends to make sure your extension application is filed on the correct basis.
Filter job postings by E-Verify status
STEM OPT requires your employer to be enrolled in E-Verify before your extension is approved. Ask recruiters directly whether the hiring entity is E-Verify enrolled, since parent companies and subsidiaries are registered separately and the job posting rarely specifies which legal entity you'd join.
Use Migrate Mate to target employers with cloud hiring history
Search Migrate Mate for Cloud Operations Engineer roles filtered by employers who have sponsored STEM OPT students before. Seeing which companies have actively filed training plans in your field saves you from applying to roles where sponsorship is unlikely to move forward.
Benchmark your offer against DOL prevailing wage
Your I-983 training plan must reflect bona fide employment at a wage comparable to similarly situated U.S. workers. Pull the prevailing wage for cloud operations roles in your metro area using the OFLC Wage Search to check whether your offer clears that threshold before you sign.
Negotiate your start date around your 90-day filing window
You must file your STEM OPT extension application with USCIS up to 90 days before your initial OPT expires. If your job offer lands inside that window, align your start date so the I-765 is filed before expiration and your 180-day cap-gap period covers any gap between authorization dates.
Prepare your I-983 training plan before the offer stage
Many employers slow down STEM OPT onboarding because they haven't seen an I-983 before. Draft a completed template showing cloud operations learning objectives tied to your STEM degree field so your hiring manager and HR team can co-sign quickly without delaying your start date.
Frequently Asked Questions
Does a Cloud Operations Engineer role qualify for the STEM OPT extension?
Yes, if your underlying degree is in a STEM-designated field such as computer science, computer engineering, information technology, or systems engineering. The role itself doesn't need to carry a specific title, but your I-983 training plan must connect the practical training objectives to your STEM degree field. Your DSO confirms eligibility based on your degree's CIP code, not your job title.
What does E-Verify enrollment mean for my Cloud Operations Engineer job search?
STEM OPT regulations require your employer to be enrolled in E-Verify before USCIS approves your extension. Enrollment is at the employer entity level, so a large technology company may have some subsidiaries or business units enrolled and others not. Ask HR to confirm the specific legal entity that will employ you is actively enrolled in E-Verify before you accept an offer.
What goes into the I-983 training plan for a Cloud Operations Engineer role?
Your I-983 must describe the specific skills, knowledge, and cloud operations competencies you'll develop and explain how they connect to your STEM degree. For this role, that typically includes infrastructure automation, incident response workflows, cloud platform administration, and monitoring tooling. Your employer co-signs the form and must conduct a self-evaluation at 12 months and a final evaluation at the end of your extension period.
How does cap-gap protection work if my STEM OPT extension is pending when initial OPT expires?
If you file a timely STEM OPT extension application before your initial OPT EAD expires, cap-gap protection automatically extends your work authorization for up to 180 days while USCIS adjudicates. You can continue working as a Cloud Operations Engineer during this period. Your I-94 reflects the cap-gap extension, and your employer's E-Verify case should be run against that updated record.
Where can I find Cloud Operations Engineer jobs where employers already understand STEM OPT?
Migrate Mate lets you browse Cloud Operations Engineer roles filtered for employers with a track record of hiring STEM OPT students. Working with employers who have gone through the I-983 and E-Verify process before shortens onboarding time and lowers the risk that HR delays or unfamiliarity with the extension process will affect your start date or authorization.