STEM OPT Senior Application Analyst Jobs
Senior Application Analyst roles qualify for STEM OPT when your degree aligns with the position's technical requirements. The 24-month extension gives you up to 36 months total to gain hands-on systems analysis experience, provided your employer is enrolled in E-Verify and signs your I-983 training plan.
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Req ID: 391565
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Ambulatory EMR Application Support Analyst - L2 to join our team in Frisco, Texas (US-TX), United States (US).
Ambulatory EMR Application Support Analyst – L2
Location
Remote / USA
Shift
US Healthcare Support Hours / Rotational On-Call Support
Position Summary
We are seeking an experienced Ambulatory EMR Application Support Analyst (L2) to provide advanced operational, functional, and technical support for ambulatory Electronic Medical Record (EMR) applications within a healthcare environment. The candidate will support outpatient clinical workflows, EMR interfaces, provider documentation tools, billing processes, and application maintenance activities while ensuring high system availability and user satisfaction.
The role requires strong knowledge of ambulatory clinical operations, EMR configuration, troubleshooting, integrations, upgrades, and production support within a healthcare setting.
Key Responsibilities
Clinical Workflow Support
- Provide L2 support for ambulatory EMR applications supporting outpatient clinics and physician practices.
- Troubleshoot issues related to:
- Patient scheduling
- Registration and intake workflows
- Clinical documentation and charting
- Order entry and results review
- Provider workflows and encounter management
- Analyze and resolve complex workflow and application issues impacting clinical operations.
- Collaborate with clinicians, practice managers, and operational teams to optimize system utilization.
EMR Interface Support
- Monitor, troubleshoot, and support interfaces between EMR and external systems.
- Investigate interface failures, message errors, and data reconciliation issues.
- Validate interface data transmission and ensure successful integration outcomes.
Ambulatory Billing Support
- Support ambulatory revenue cycle workflows and billing-related EMR functionality.
Configuration and Customization
- Configure and maintain:
- Clinical templates
- Provider preferences
- Smart tools and productivity features
- Order sets and documentation workflows
- Support optimization efforts to improve provider efficiency and user adoption.
- Assist in testing and deploying configuration changes based on business requirements.
Document Management Support
- Support document management processes including:
- Document scanning
- Indexing
- Chart import
- Medical records management
- Troubleshoot issues related to document workflows and patient record accessibility.
- Ensure proper document categorization and archival standards are maintained.
Application Maintenance Release Management
- Participate in upgrades, patches, hotfix deployments, and routine maintenance activities.
- Perform impact analysis, testing, validation, and production implementation support.
- Support application version upgrades while minimizing disruptions to clinical operations.
- Maintain system documentation and change records.
Incident Problem Management
- Provide advanced troubleshooting for production incidents and service requests.
- Perform root cause analysis for recurring application issues.
- Participate in major incident management and escalations.
- Maintain SLA compliance and timely resolution of tickets.
Required Skills Experience
Functional Skills - 5+ years of experience in the below skills
- Strong understanding of ambulatory clinical workflows, including:
- Scheduling
- Registration
- Clinical documentation
- Order management
- Results review
- Knowledge of ambulatory practice operations and provider workflow optimization.
- Understanding of ambulatory billing and revenue cycle processes.
Technical Skills - 5+ years of experience in the below skills
- Experience supporting Ambulatory EMR/EHR platforms.
- Experience troubleshooting healthcare interfaces and integrations.
- Knowledge of:
- HL7 messaging
- Interface monitoring tools
- E-Prescribing workflows
- Clinical documentation templates
- Experience supporting upgrades, patches, and production releases.
- Understanding of healthcare data management and EMR archival processes.
Healthcare Domain Knowledge – Minimum 5+ years of experience in the below skills
- Ambulatory care workflows.
- Provider office operations.
- Medical terminology and clinical documentation.
- EM coding concepts and charge capture workflows.
- HIPAA and healthcare data privacy requirements.
Qualifications
- Bachelor's degree in Healthcare Informatics, Information Technology, Computer Science, or related field.
- 5–8 years of experience for L2 Support role.
- Experience supporting healthcare EMR/EHR applications in a production environment.
- Relevant EMR/EHR certifications preferred.
NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $68,076 – 118,188. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.
This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and ADD insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
See all 191+ STEM OPT Senior Application Analyst Jobs
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Get Access To All JobsTips for Finding STEM OPT Authorization as a Senior Application Analyst
Verify your CIP code before applying
Check that your degree's Classification of Instructional Programs code maps to a STEM-designated field recognized by ICE. Application analysis roles typically require computer science, information systems, or engineering degrees, so a mismatched CIP code can disqualify your extension before it starts.
Confirm E-Verify enrollment before accepting offers
Ask your recruiter for the company's E-Verify employer ID during the offer stage, not after signing. Employers must be actively enrolled in E-Verify to sponsor STEM OPT, and enrollment status can lapse, so verify it directly with the hiring team.
Build your I-983 training plan around systems deliverables
Frame your I-983 learning objectives around specific application analyst outputs: requirements documentation, system integration testing, and escalation workflows. Generic training plans draw DSO scrutiny, so tie each objective to a measurable project milestone your employer can supervise and sign off on.
Target employers with active LCA filings for analyst roles
Search Migrate Mate to find employers whose DOL Labor Condition Application history shows active filings for application analyst and systems analyst positions. This tells you which companies already understand technical visa sponsorship workflows, not just which ones claim to sponsor.
Use OFLC Wage Search to benchmark before negotiating
Look up the prevailing wage for Senior Application Analyst under SOC code 15-1211 in your metro area using OFLC Wage Search. Your offer must meet or exceed the applicable wage level, so knowing the floor before negotiations prevents compliance problems that could delay your I-983 approval.
Time your extension request to your OPT end date
File your STEM OPT extension with USCIS at least 90 days before your initial OPT expires. Late filings create an authorization gap that stops you from working, and Senior Application Analyst roles in enterprise environments often require continuous employment to maintain project access and security clearances.
Frequently Asked Questions
Does a Senior Application Analyst role qualify for STEM OPT?
Yes, if your degree is in a STEM-designated field such as computer science, information systems, or software engineering and the role's core duties involve technical systems work. The position typically falls under SOC code 15-1211, which USCIS and ICE recognize for STEM OPT eligibility. Confirm your specific degree's CIP code with your DSO before filing the extension.
What E-Verify requirement applies to my STEM OPT employer?
Your employer must be enrolled in E-Verify before you begin working under the STEM OPT extension. Enrollment at the time of hiring is not enough if it has since lapsed. Ask your HR contact to confirm the company's active E-Verify employer ID and verify it directly with E-Verify if needed. A lapsed enrollment invalidates your extension authorization.
What goes into the I-983 training plan for this role?
Your I-983 must describe the practical training you'll receive as a Senior Application Analyst, including specific learning objectives tied to systems analysis tasks, the supervision structure, and how the work relates to your STEM degree. Vague descriptions citing only job titles get flagged by DSOs. Include concrete deliverables such as requirements documentation, integration testing cycles, or platform migration projects.
How does cap-gap protection apply if I'm waiting on H-1B selection?
If your employer files an H-1B visa petition on your behalf before your OPT or STEM OPT expires, cap-gap automatically extends your work authorization through September 30 of that fiscal year. You can continue working as a Senior Application Analyst during this period without interruption. USCIS issues updated I-20 documentation reflecting the cap-gap extension, which your employer uses to confirm your continued authorization.
Where can I find Senior Application Analyst jobs that sponsor STEM OPT?
Use Migrate Mate to search for Senior Application Analyst positions at employers with verified E-Verify enrollment and active DOL Labor Condition Application filing history. Filtering by employers who already file LCAs for analyst roles significantly narrows your list to companies that understand and actively manage technical visa sponsorship, saving time during your OPT authorization window.