STEM OPT Technical Services Manager Jobs
Technical Services Manager roles qualify for STEM OPT when your degree falls under an eligible CIP code in engineering, computer science, or a related STEM field. Your employer must be enrolled in E-Verify to authorize your 24-month extension, giving you up to 36 months total to build management experience while pursuing long-term sponsorship.
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Get Access To All JobsGeneral Counsel Tech and Innovations (GCO Tech):
General Counsel Tech and Innovations (GCO Tech) has an opening for a Product Manager role focused on Workflow Automation and Platform Strategy. This role will own the product vision, roadmap, and delivery execution for the Tonkean workflow automation platform while partnering closely with Engineering, Legal business partners, and external professional services resources to deliver scalable workflow solutions across the General Counsel Organization.
Minimum Qualifications:
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field, or an equivalent combination of education and progressively responsible work experience in Product Management, Workflow Automation, Business Process Management, or Technology Strategy.
- 3-5+ years of progressively responsible experience in Product Management, Product Ownership, Workflow Automation, Business Process Management, or related enterprise technology disciplines.
- Demonstrated experience translating business challenges into scalable workflow products and automation capabilities through structured product discovery, requirements definition, and user-centered solution design.
- Experience with Tonkean is strongly preferred. Experience with comparable enterprise workflow automation or low-code platforms (e.g., ServiceNow, Microsoft Power Platform, or similar technologies) will also be considered.
- Demonstrated experience identifying, evaluating, and delivering AI-enabled workflow solutions by leveraging enterprise AI platforms, APIs, large language models (LLMs), intelligent automation, and workflow orchestration capabilities to improve business processes and user experiences.
- Ability to partner with Engineering and business stakeholders to design scalable, governed workflow solutions that integrate automation, enterprise data, and AI services while meeting security, compliance, and operational requirements.
- Demonstrated experience defining product vision, prioritizing roadmaps, managing feature backlogs, and balancing strategic investments with operational platform enhancements.
- Experience partnering with engineering teams to translate business requirements into well-defined user stories, acceptance criteria, technical requirements, and release plans.
- Strong written and verbal communication skills with the ability to present product strategy, roadmap updates, business cases, and delivery status to executive leadership, technical teams, and non-technical stakeholders.
- Experience partnering with Legal departments, attorneys, Legal Operations teams, or corporate functions to understand practice workflows and translate business needs into technology-enabled solutions is strongly preferred.
- Knowledge of legal services delivery, legal workflow automation, document and matter management processes, Legal Operations technologies, or enterprise legal technology platforms is a significant advantage.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.
General Counsel Tech and Innovations (GCO Tech):
General Counsel Tech and Innovations (GCO Tech) has an opening for a Product Manager role focused on Workflow Automation and Platform Strategy. This role will own the product vision, roadmap, and delivery execution for the Tonkean workflow automation platform while partnering closely with Engineering, Legal business partners, and external professional services resources to deliver scalable workflow solutions across the General Counsel Organization.
Minimum Qualifications:
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field, or an equivalent combination of education and progressively responsible work experience in Product Management, Workflow Automation, Business Process Management, or Technology Strategy.
- 3-5+ years of progressively responsible experience in Product Management, Product Ownership, Workflow Automation, Business Process Management, or related enterprise technology disciplines.
- Demonstrated experience translating business challenges into scalable workflow products and automation capabilities through structured product discovery, requirements definition, and user-centered solution design.
- Experience with Tonkean is strongly preferred. Experience with comparable enterprise workflow automation or low-code platforms (e.g., ServiceNow, Microsoft Power Platform, or similar technologies) will also be considered.
- Demonstrated experience identifying, evaluating, and delivering AI-enabled workflow solutions by leveraging enterprise AI platforms, APIs, large language models (LLMs), intelligent automation, and workflow orchestration capabilities to improve business processes and user experiences.
- Ability to partner with Engineering and business stakeholders to design scalable, governed workflow solutions that integrate automation, enterprise data, and AI services while meeting security, compliance, and operational requirements.
- Demonstrated experience defining product vision, prioritizing roadmaps, managing feature backlogs, and balancing strategic investments with operational platform enhancements.
- Experience partnering with engineering teams to translate business requirements into well-defined user stories, acceptance criteria, technical requirements, and release plans.
- Strong written and verbal communication skills with the ability to present product strategy, roadmap updates, business cases, and delivery status to executive leadership, technical teams, and non-technical stakeholders.
- Experience partnering with Legal departments, attorneys, Legal Operations teams, or corporate functions to understand practice workflows and translate business needs into technology-enabled solutions is strongly preferred.
- Knowledge of legal services delivery, legal workflow automation, document and matter management processes, Legal Operations technologies, or enterprise legal technology platforms is a significant advantage.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.
See all STEM OPT Technical Services Manager Jobs
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Get Access To All JobsTips for Finding STEM OPT Authorization as a Technical Services Manager
Verify your CIP code before applying
Check that your STEM degree's CIP code appears on the STEM Designated Degree Program List. Technical Services Manager roles span engineering and IT disciplines, so a mismatch between your degree field and the role's technical requirements can trigger a STEM OPT denial.
Confirm E-Verify enrollment before accepting offers
Ask your recruiter for the company's E-Verify Company ID or look up enrollment status directly through E-Verify before signing anything. A Technical Services Manager offer from a non-enrolled employer cannot legally support your STEM OPT extension, regardless of role fit.
Target employers with active LCA filings in technical management
Search the OFLC Wage Search to find companies that have filed Labor Condition Applications for technical or engineering management roles. Consistent LCA activity signals an employer already understands work authorization compliance and won't need educating on your status.
Structure your I-983 around measurable technical outcomes
Your I-983 training plan must show how the Technical Services Manager role applies STEM knowledge directly. Frame learning objectives around systems performance metrics, cross-functional engineering coordination, or technical process improvements rather than generic management tasks that won't satisfy SEVP requirements.
Find STEM OPT employers on Migrate Mate
Migrate Mate filters Technical Services Manager listings by verified E-Verify enrollment, so every role you see already clears the baseline requirement for your STEM OPT extension. Search by your degree field to surface employers whose LCA history aligns with your technical background.
Time your H-1B petition to cap-gap protection
If your employer files an H-1B visa petition before April 1 of your third OPT year, cap-gap automatically extends your work authorization through September 30 even if your EAD expires first. Coordinate with your DSO well before your OPT end date to avoid an authorization gap.
Frequently Asked Questions
Does a Technical Services Manager role qualify for STEM OPT?
It depends on your degree, not just the job title. The role must directly apply knowledge from your STEM field, and your degree's CIP code must appear on the STEM Designated Degree Program List. Technical Services Manager positions in engineering operations, IT infrastructure, or systems integration typically qualify when the hiring manager can document that connection in the I-983 training plan.
Does my employer need to be enrolled in E-Verify to hire me on STEM OPT?
Yes. E-Verify enrollment is a federal requirement for all STEM OPT employers, with no exceptions. Before accepting an offer, confirm the company's enrollment status through E-Verify directly. If the employer isn't enrolled by the time your STEM OPT extension starts, your work authorization won't be valid regardless of what your EAD card shows.
What should my I-983 training plan include for a Technical Services Manager role?
Your I-983 must describe how the position applies specific STEM skills from your degree, not just general management duties. For a Technical Services Manager role, that means documenting learning objectives tied to technical problem-solving, engineering team oversight, system performance analysis, or process optimization. Vague management language without a clear STEM application is the most common reason SEVP flags a training plan.
How does cap-gap work if my OPT expires during H-1B season?
Cap-gap automatically extends your STEM OPT work authorization if your employer files an H-1B petition on your behalf before April 1 and USCIS receives it before your OPT end date. Your authorization continues through September 30 of that year. If the petition is selected in the lottery and approved, your H-1B status begins October 1 without any gap in employment.
Where can I find Technical Services Manager jobs where employers are already set up for STEM OPT?
Migrate Mate lists Technical Services Manager roles filtered by verified E-Verify enrollment, so you're only seeing employers who already meet the baseline STEM OPT requirement. You can search by your specific STEM degree field to match roles where your CIP code aligns with what the employer's technical work actually requires.