STEM OPT Technology Lead Jobs
Technology Lead roles sit squarely within STEM OPT eligibility, drawing on engineering, computer science, and information systems degrees. Your 24-month STEM OPT extension gives you up to 36 months total to work for an E-Verify-enrolled employer, making this a strong window to build technical leadership experience in the U.S.
Find STEM OPT Technology Lead JobsOverview
Showing 5 of 105+ Technology Lead jobs
See all 105+ Technology Lead Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Technology Lead roles.
Get Access To All JobsINTRODUCTION
Kelly Services is recruiting for a Technology Operations Manager, Customer Service, located in Jacksonville, Florida. Senior Technology Lead (STL) bridges the gap between IT and the business. The STL will be the main point of contact to the business for all systems related issues. Is responsible for leading, motivating, and monitoring the BPX (Business Process Experts) and the Customer Master team to ensure optimum performance. Is supportive of all Supply Chain related projects where SAP systems support is required. The STL will be responsible for assisting with global business data set-up, ongoing maintenance, integrity, accuracy and security guidance. In addition, the STL will oversee Customer Service order reconciliation and dashboard metrics such as CX and OTIF-D. Adheres to Environmental Health and Safety policies and procedures and supports department objectives.
KEY RESPONSIBILITIES:
- Serve as a central facilitator in driving the definition of Order to Cash functional requirements.
- Leads the BPX and Customer Master teams to meet or exceed agreed service levels.
- Leads ownership of requirements, test plan development, and all Customer Service enhancements/break-fix issues, CRM, EDI, or other order method processes within the Order to Cash functions.
- Ensures CS processes that impact systems or customer master adheres to company policies and internal & external audit requirements, i.e., SOX, BSI, etc.
- Oversees training and development of BPX and Customer Master teams.
- Effectively lead and liaise with Deliver Leadership, Global IT, Finance, Commercial, Sales & Marketing teams to ensure day-to-day processes and CS related system projects are delivered.
Education:
- Minimum requirement: Bachelor’s degree
EXPERIENCE AND SKILLS:
- Demonstrate excellence in oral and written communication, with the ability to clearly document responsibilities and develop comprehensive technical design documentation.
- Analytical Prowess: Excellent problem-solving and analytical skills.
- Attention to detail.
- Adaptable and resilient.
- Experience in leading teams, managing projects, and influencing stakeholders.
- Strong interpersonal and organizational skills.
- Ensure compliance with architectural principles and industry standards, participate in testing, and provide ongoing support and training to end-users.
- Open minded with ability to drive transformational change.
- Functional knowledge of Contact Center technologies and metrics.
- Demonstrate ability to assess workflows, identify automation opportunities, and deliver process enhancements from concept to completion.
PREFERRED:
- Minimum of 5 years of SAP Experience in Order to Cash functions.
- Minimum 5 years of experience leading and managing teams is required.
- Extensive knowledge of SAP SD standard functionality, with experience in SAP ECC & S/4HANA preferred. Experience with integrations with other SAP modules is essential.
- Extensive experience in analyzing and defining business requirements to create SAP solutions for sales order processing, pricing, ATP (Available-to-Promise), delivery, invoicing, returns, and intercompany scenarios.
- Collaboration experience with business process owners, stakeholders, and cross-functional teams to gather requirements, present solution designs, and facilitate workshops.
- Experience with enterprise system design, data transformation, data mapping and data design documentation and presentation desired.
- Experience in customer master data governance, including establishing standards, ensuring data quality, and maintaining compliance across systems.
- Extensive project management experience.
- Proficiency in Microsoft applications, with advanced competency in Excel and strong skills in PowerPoint.
- Expertise in facilitating organizational change and ensuring successful implementation of new processes or technologies.
OTHER:
- Manage workflow production and oversee training for new employees on assigned tasks; provide guidance by answering job-related questions across multiple areas.
- Report on performance, recommend advancements, and implement new or revised procedures while working independently under broad guidelines, exercising initiative and sound judgment.
INTRODUCTION
Kelly Services is recruiting for a Technology Operations Manager, Customer Service, located in Jacksonville, Florida. Senior Technology Lead (STL) bridges the gap between IT and the business. The STL will be the main point of contact to the business for all systems related issues. Is responsible for leading, motivating, and monitoring the BPX (Business Process Experts) and the Customer Master team to ensure optimum performance. Is supportive of all Supply Chain related projects where SAP systems support is required. The STL will be responsible for assisting with global business data set-up, ongoing maintenance, integrity, accuracy and security guidance. In addition, the STL will oversee Customer Service order reconciliation and dashboard metrics such as CX and OTIF-D. Adheres to Environmental Health and Safety policies and procedures and supports department objectives.
KEY RESPONSIBILITIES:
- Serve as a central facilitator in driving the definition of Order to Cash functional requirements.
- Leads the BPX and Customer Master teams to meet or exceed agreed service levels.
- Leads ownership of requirements, test plan development, and all Customer Service enhancements/break-fix issues, CRM, EDI, or other order method processes within the Order to Cash functions.
- Ensures CS processes that impact systems or customer master adheres to company policies and internal & external audit requirements, i.e., SOX, BSI, etc.
- Oversees training and development of BPX and Customer Master teams.
- Effectively lead and liaise with Deliver Leadership, Global IT, Finance, Commercial, Sales & Marketing teams to ensure day-to-day processes and CS related system projects are delivered.
Education:
- Minimum requirement: Bachelor’s degree
EXPERIENCE AND SKILLS:
- Demonstrate excellence in oral and written communication, with the ability to clearly document responsibilities and develop comprehensive technical design documentation.
- Analytical Prowess: Excellent problem-solving and analytical skills.
- Attention to detail.
- Adaptable and resilient.
- Experience in leading teams, managing projects, and influencing stakeholders.
- Strong interpersonal and organizational skills.
- Ensure compliance with architectural principles and industry standards, participate in testing, and provide ongoing support and training to end-users.
- Open minded with ability to drive transformational change.
- Functional knowledge of Contact Center technologies and metrics.
- Demonstrate ability to assess workflows, identify automation opportunities, and deliver process enhancements from concept to completion.
PREFERRED:
- Minimum of 5 years of SAP Experience in Order to Cash functions.
- Minimum 5 years of experience leading and managing teams is required.
- Extensive knowledge of SAP SD standard functionality, with experience in SAP ECC & S/4HANA preferred. Experience with integrations with other SAP modules is essential.
- Extensive experience in analyzing and defining business requirements to create SAP solutions for sales order processing, pricing, ATP (Available-to-Promise), delivery, invoicing, returns, and intercompany scenarios.
- Collaboration experience with business process owners, stakeholders, and cross-functional teams to gather requirements, present solution designs, and facilitate workshops.
- Experience with enterprise system design, data transformation, data mapping and data design documentation and presentation desired.
- Experience in customer master data governance, including establishing standards, ensuring data quality, and maintaining compliance across systems.
- Extensive project management experience.
- Proficiency in Microsoft applications, with advanced competency in Excel and strong skills in PowerPoint.
- Expertise in facilitating organizational change and ensuring successful implementation of new processes or technologies.
OTHER:
- Manage workflow production and oversee training for new employees on assigned tasks; provide guidance by answering job-related questions across multiple areas.
- Report on performance, recommend advancements, and implement new or revised procedures while working independently under broad guidelines, exercising initiative and sound judgment.
See all 105+ STEM OPT Technology Lead Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new STEM OPT Technology Lead Jobs.
Get Access To All JobsTips for Finding STEM OPT Authorization in Technology Lead
Verify your CIP code before applying
Check that your degree's Classification of Instructional Programs code maps to an approved STEM field on USCIS's STEM Designated Degree Program List. Technology Lead roles often require computer science or engineering credentials, and a mismatched CIP code will block your extension.
Confirm E-Verify enrollment before accepting offers
Look up any prospective employer in the E-Verify employer search database before your first interview. A Technology Lead role at a company not enrolled in E-Verify cannot support your STEM OPT extension, regardless of the job's technical content.
Tailor your I-983 to leadership deliverables
Your I-983 training plan must connect the Technology Lead responsibilities, such as architecture decisions and team mentorship, to specific STEM learning objectives. Generic descriptions of software work get flagged by DSOs; tie each goal to a measurable technical or engineering outcome.
Use OFLC Wage Search to benchmark your offer
Technology Lead titles span a wide wage range across SOC codes. Pull the prevailing wage for your specific occupation and metro area using the OFLC Wage Search before negotiating, so you can confirm the offer meets DOL standards required under your training plan.
Target employers with active H-1B filing history
Companies that file H-1B visa petitions regularly already have immigration infrastructure and legal counsel familiar with STEM OPT requirements. Use Migrate Mate to filter Technology Lead openings by verified DOL Labor Condition Application data, surfacing employers with a real sponsorship track record.
File your extension at least 90 days before OPT expires
Submit your STEM OPT extension application to USCIS at least 90 days before your current EAD expires. If your application is timely filed and a cap-gap applies, you're covered while the petition is pending, but a late submission leaves a gap in your work authorization.
Frequently Asked Questions
Does a Technology Lead role qualify for the STEM OPT extension?
Yes, if the role directly applies your STEM degree and your employer is enrolled in E-Verify. Technology Lead positions typically fall under computer and information systems or engineering SOC codes, which align with approved STEM fields. Your DSO will confirm the CIP-to-occupation match when certifying your I-983 training plan.
What goes into the I-983 training plan for a Technology Lead position?
Your I-983 must describe concrete STEM learning goals tied to your Technology Lead responsibilities, such as applying systems design principles, leading architectural reviews, or building and deploying scalable infrastructure. Vague descriptions of managing a team won't satisfy DSO review. Both you and your employer must sign the plan, and your employer is required to be enrolled in E-Verify before submitting.
How do I find Technology Lead jobs where the employer is enrolled in E-Verify?
Migrate Mate filters Technology Lead openings by verified E-Verify enrollment and DOL Labor Condition Application filing data, so you can see which employers have a documented history of hiring international talent before you apply. Cross-referencing LCA filings also shows whether a company has sponsored roles at your level.
What happens to my STEM OPT authorization if I'm in cap-gap status as a Technology Lead?
If your H-1B petition is filed before your current EAD expires and you remain in the same or a related STEM role, cap-gap protection extends your work authorization through September 30 of the fiscal year. You can continue in your Technology Lead position during this period, but you must stay with the same E-Verify-enrolled employer that filed the petition.
Can I work as a Technology Lead in a fully remote role on STEM OPT?
Remote work is permitted on STEM OPT, but your employer must still be enrolled in E-Verify and you must remain an employee, not an independent contractor. Your I-983 training plan should reflect the actual work location or note remote status, and your employer is responsible for reporting any material changes to your DSO within five business days.