STEM OPT Aws Engineer Jobs
AWS Engineer roles in cloud infrastructure, DevOps, and solutions architecture qualify for STEM OPT work authorization when your employer is enrolled in E-Verify. Your STEM degree in computer science, information technology, or a related field unlocks a 24-month extension beyond your initial 12 months, giving you up to 36 months to build U.S. cloud experience.
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Get Access To All JobsDuties and Responsibilities: The successful candidate will design, implement, and maintain the AWS Connect cloud-based contact center, ensuring optimal performance and alignment with business objectives.
Key Responsibilities:
1) Design and Configuration:
a) Design, document, and implement contact flows using the AWS Connect to ensure optimal and dynamic call routing based on business requirements.
b) Utilize Amazon Connect to develop and deploy chatbots and conversational AI for automated customer interactions within Connect contact flows.
c) Configure and maintain Amazon Connect instances, user profiles, routing profiles, and security profiles.
2) Metrics and Reporting:
a) Ensure all metrics required for Key Performance Indicator (KPI) management are collected and available within AWS Connect.
b) Configure and maintain custom dashboards and reports in Amazon Connect and Amazon QuickSight for business units to monitor team performance.
c) Regularly review usage data from Amazon Connect's cloud monitoring tools, such as Amazon CloudWatch, and report findings to the supervisor.
3) Outbound Campaigns and Surveys:
a) Set up and manage outbound voice campaigns and customer surveys using Amazon Connect Outbound Campaigns and Contact Flows.
b) Ensure campaigns comply with relevant regulations, including managing caller ID settings, call times, and contact attempts.
4) Integration and Optimization:
a) Design and implement integrations between AWS Connect and other systems, including CRMs, using AWS Lambda and other AWS services.
b) Continuously review and enhance designs based on feedback to improve operational efficiency, reliability, and availability of the contact center.
5) Security and Compliance:
a) Collaborate with security staff and supervisors to document and implement processes and procedures that ensure AWS Connect comply with District, OCIO, and relevant security controls.
b) Apply appropriate change control and configuration management processes for all modifications to the production environment.
6) Troubleshooting and Support:
a) Identify and resolve technical issues related to the AWS Connect environment, providing timely updates to the supervisor.
b) Implement system revisions to maintain and improve overall performance.
Education: Engineering, or a related field or The equivalent combination of education and successful work experience
Qualifications
- Amazon Connect CCaaS Hands on experience, not AWS infrastructure.
- Hands on AWS CI/CD experience to deploy code and customize AWS connect services.
- AWS certifications, such as AWS Certified Solutions Architect or Developer, can demonstrate expertise in the platform. (Preferred)
- A minimum of 3 years Hands-on experience with Amazon Connect and other AWS cloud services is essential.
- Experience with scripting and integrating various AWS services, such as Lambda, DynamoDB, and S3, to build and enhance contact center functionalities.
- Experience with other cloud platforms and a strong understanding of Voice over IP (VoIP), Customer Experience (CX) strategies, and system integration.
- In-depth, hands-on experience with Amazon Connect, including contact flow creation, call routing, and user management.
- Demonstrated experience configuring and utilizing Amazon Connect's native reporting and dashboard capabilities for KPI management.
- Experience with other AWS services that integrate with Amazon Connect, such as Lambda, Lex, and S3.
- Strong understanding of workforce optimization (Forecast Capacity planning and Scheduling, FCS), best practices and how to implement them within the AWS Connect ecosystem.
- Proven ability to work effectively with cross-functional teams, including IT project managers, business analysts, security staff, and business leaders.
- Effective communication skills for gathering requirements, providing technical explanations, and collaborating with stakeholders.
Duties and Responsibilities: The successful candidate will design, implement, and maintain the AWS Connect cloud-based contact center, ensuring optimal performance and alignment with business objectives.
Key Responsibilities:
1) Design and Configuration:
a) Design, document, and implement contact flows using the AWS Connect to ensure optimal and dynamic call routing based on business requirements.
b) Utilize Amazon Connect to develop and deploy chatbots and conversational AI for automated customer interactions within Connect contact flows.
c) Configure and maintain Amazon Connect instances, user profiles, routing profiles, and security profiles.
2) Metrics and Reporting:
a) Ensure all metrics required for Key Performance Indicator (KPI) management are collected and available within AWS Connect.
b) Configure and maintain custom dashboards and reports in Amazon Connect and Amazon QuickSight for business units to monitor team performance.
c) Regularly review usage data from Amazon Connect's cloud monitoring tools, such as Amazon CloudWatch, and report findings to the supervisor.
3) Outbound Campaigns and Surveys:
a) Set up and manage outbound voice campaigns and customer surveys using Amazon Connect Outbound Campaigns and Contact Flows.
b) Ensure campaigns comply with relevant regulations, including managing caller ID settings, call times, and contact attempts.
4) Integration and Optimization:
a) Design and implement integrations between AWS Connect and other systems, including CRMs, using AWS Lambda and other AWS services.
b) Continuously review and enhance designs based on feedback to improve operational efficiency, reliability, and availability of the contact center.
5) Security and Compliance:
a) Collaborate with security staff and supervisors to document and implement processes and procedures that ensure AWS Connect comply with District, OCIO, and relevant security controls.
b) Apply appropriate change control and configuration management processes for all modifications to the production environment.
6) Troubleshooting and Support:
a) Identify and resolve technical issues related to the AWS Connect environment, providing timely updates to the supervisor.
b) Implement system revisions to maintain and improve overall performance.
Education: Engineering, or a related field or The equivalent combination of education and successful work experience
Qualifications
- Amazon Connect CCaaS Hands on experience, not AWS infrastructure.
- Hands on AWS CI/CD experience to deploy code and customize AWS connect services.
- AWS certifications, such as AWS Certified Solutions Architect or Developer, can demonstrate expertise in the platform. (Preferred)
- A minimum of 3 years Hands-on experience with Amazon Connect and other AWS cloud services is essential.
- Experience with scripting and integrating various AWS services, such as Lambda, DynamoDB, and S3, to build and enhance contact center functionalities.
- Experience with other cloud platforms and a strong understanding of Voice over IP (VoIP), Customer Experience (CX) strategies, and system integration.
- In-depth, hands-on experience with Amazon Connect, including contact flow creation, call routing, and user management.
- Demonstrated experience configuring and utilizing Amazon Connect's native reporting and dashboard capabilities for KPI management.
- Experience with other AWS services that integrate with Amazon Connect, such as Lambda, Lex, and S3.
- Strong understanding of workforce optimization (Forecast Capacity planning and Scheduling, FCS), best practices and how to implement them within the AWS Connect ecosystem.
- Proven ability to work effectively with cross-functional teams, including IT project managers, business analysts, security staff, and business leaders.
- Effective communication skills for gathering requirements, providing technical explanations, and collaborating with stakeholders.
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Get Access To All JobsTips for Finding STEM OPT Authorization as an Aws Engineer
Verify your CIP code before applying
Cross-check your degree's Classification of Instructional Programs code against the DHS STEM Designated Degree Program List. Computer science, computer engineering, and information systems CIP codes are the most commonly approved for AWS-focused roles, but some interdisciplinary programs are excluded.
Confirm E-Verify enrollment before accepting offers
Your employer must be enrolled in E-Verify before you can start STEM OPT. Search the E-Verify employer search tool by company name to confirm enrollment status before signing an offer letter, not after.
Build your I-983 training plan around AWS competencies
Your Form I-983 must list specific learning goals tied to your STEM degree. Map each training objective to an AWS service or architecture domain, such as cloud infrastructure, security, or machine learning, so your DSO can approve the plan without revision requests.
Target companies with active cloud infrastructure teams
Use Migrate Mate to filter AWS Engineer openings by employers whose E-Verify enrollment is confirmed, so you're applying to roles where your STEM OPT authorization is already compatible with their hiring process.
Check prevailing wage before negotiating your offer
Run your target job title and work location through the OFLC Wage Search to find the DOL prevailing wage for AWS Engineer roles in that metro. Employers filing an LCA for a future H-1B visa transition must meet this threshold, so knowing it before negotiation protects your long-term sponsorship path.
Understand cap-gap protection if your H-1B is selected
If your employer files an H-1B petition before your STEM OPT expires and USCIS selects it in the lottery, cap-gap automatically extends your OPT EAD through September 30. File your I-983 renewal and keep your I-20 current so your DSO can issue updated documentation without a gap.
Frequently Asked Questions
Does an AWS Engineer role qualify for the STEM OPT extension?
AWS Engineer positions qualify when the role directly relates to your STEM degree and the employer is enrolled in E-Verify. USCIS evaluates whether the practical training is in a field listed on the DHS STEM Designated Degree Program List, so your degree's CIP code, not just your job title, determines eligibility. Computer science, computer engineering, and electrical engineering degrees are consistently approved for cloud infrastructure roles.
What STEM degrees are accepted for AWS Engineer STEM OPT jobs?
Degrees in computer science, computer engineering, information technology, electrical engineering, and mathematics are the most commonly approved for AWS Engineer STEM OPT positions. Your degree must appear on the DHS STEM Designated Degree Program List by its CIP code. Some interdisciplinary or business-adjacent technology degrees fall outside the approved list, so verify your specific program before applying rather than assuming eligibility based on job title alone.
How do I know if an employer is enrolled in E-Verify for STEM OPT?
STEM OPT requires your employer to be actively enrolled in E-Verify before your training begins, not just registered. Use the E-Verify employer search to confirm enrollment status by company name and location. Many large cloud employers and federal contractors are enrolled, but subsidiaries and staffing agencies may not share the parent company's enrollment. Always verify the specific legal entity that will employ you, not the parent brand.
What goes into an I-983 training plan for an AWS Engineer position?
Your Form I-983 must document specific training goals, supervision details, hours, and how each objective relates to your STEM degree. For AWS Engineer roles, list concrete competencies such as designing cloud architectures, implementing security controls, or automating infrastructure with tools like Terraform or CloudFormation. Vague objectives like 'gain cloud experience' are frequently flagged by DSOs. Your employer's supervisor must sign the plan, and you must update it if your role or training focus changes significantly.
Where can I find AWS Engineer jobs that accept STEM OPT students?
Migrate Mate lists AWS Engineer roles filtered by employers enrolled in E-Verify, which is the baseline requirement for STEM OPT eligibility. Searching by E-Verify status upfront saves you from applying to companies that can't legally onboard you on STEM OPT, which is a common and avoidable delay. You can also cross-reference the O*NET occupation profile for AWS and cloud architecture roles to understand which job titles fall within the same SOC code and may qualify equally.