Strategic Account Manager Jobs in Carrollton, TX

Internet Sales Manager / Business Development Manager (BDC)

Salary: Starting at $50,000+ per year, plus performance incentives

Are you passionate about delivering exceptional customer experiences, leading by example, and turning opportunities into results?

At Harley-Davidson, we don't just sell motorcycles—we sell freedom, adventure, and lifelong memories. We're seeking an energetic, customer-focused Internet Sales Manager to oversee our digital sales process, engage customers, and help drive dealership growth.

If you're motivated by performance, thrive in a fast-paced environment, and understand the importance of follow-up, communication, and accountability, we'd love to meet you.

What You'll Do

• Manage and respond to inbound internet, phone, text, chat, and email leads.
• Drive appointment-setting efforts and improve lead-to-sale conversion rates.
• Maintain CRM accuracy and ensure consistent customer follow-up.
• Monitor lead performance and identify opportunities for improvement.
• Deliver an outstanding customer experience from first contact through purchase.
• Work closely with the sales team to maximize opportunities and customer satisfaction.
• Help create a culture of urgency, accountability, and customer service excellence.

What We're Looking ForRequired Qualifications

• 5+ years of customer service, sales, or business development experience.
• Strong communication and relationship-building skills.
• Excellent phone, text, and email etiquette.
• Experience using CRM systems and managing customer follow-up.
• Strong organizational skills and attention to detail.
• Ability to prioritize tasks and perform in a fast-paced environment.
• Flexible schedule, including Saturdays.

Preferred Qualifications

• Automotive, powersports, or motorcycle industry experience.
• Experience managing internet leads or BDC operations.
• Harley-Davidson product knowledge and enthusiasm for the riding lifestyle.

Why Harley-Davidson?We Sell More Than Transportation

"In the automotive world, you're selling a way to get from Point A to Point B. In the Harley-Davidson world, you're helping customers fulfill dreams, create memories, and experience freedom."

A Fun, Unique Environment

• Casual dress and dealership atmosphere.
• Work around iconic motorcycles and passionate customers.
• Be part of a team that celebrates success and supports growth.
• Opportunity for advancement within a growing organization.

The Ideal Candidate

You may be a great fit if you:

• Love helping people and building relationships.
• Have exceptional follow-up habits.
• Bring positive energy and professionalism every day.
• Enjoy working toward goals and being rewarded for results.
• Take pride in delivering world-class customer service.
• Have a competitive drive and a commitment to continuous improvement.

If you're looking for a career—not just a job—and want to be part of a team that values performance, customer experience, and personal growth, apply today.

We look forward to meeting you.

Pay: From $50,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Work Location: In person