Strategic Account Manager Jobs
Strategic Account Manager jobs are open across enterprise software, healthtech, financial services, logistics, and manufacturing, at every level from mid-market associate to senior director, with specializations in renewals, expansion revenue, and C-suite relationship management. Find a role that fits from the openings below and apply directly.
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Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.
If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!
Job Summary
Optimum is seeking a highly motivated, customer-focused Account Manager to join our Client Services team. This role is responsible for managing and strengthening customer relationships, driving retention, and delivering an exceptional customer experience throughout the lifecycle.
The Account Manager will serve as a trusted advisor, proactively identifying opportunities to add value and collaborating with internal teams to support customer success and business growth.
Responsibilities
- Serve as the primary point of contact for assigned customer accounts
- Conduct proactive outreach, account reviews, and business meetings
- Develop and execute account strategies for retention and growth
- Identify upsell, cross-sell, and expansion opportunities
- Partner with cross-functional teams to deliver exceptional customer experience
- Prepare and submit MAC (Move, Add, Change) orders for customer accounts
- Maintain accurate records in Salesforce and systems
- Support a collaborative, customer-focused team culture
Qualifications
- Bachelor’s degree or equivalent experience
- Experience in account management within telecom industry
- Strong relationship-building and account strategy skills
- Excellent communication and interpersonal skills
Preferred Experience
- 5+ years in account management or customer-facing roles
- Proven success in retention, satisfaction, and growth
Working Conditions
- Fast-paced, customer-focused environment
- Collaboration with cross-functional teams
- Hybrid work with regular in-office presence
- Occasional travel for meetings and events
At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What’s Right, Drive One Optimum, and Make It Happen. These aren’t just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It’s all part of the bigger picture of “Be The Difference” where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $58,738.00 - $96,499.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.
Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.
If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!
Job Summary
Optimum is seeking a highly motivated, customer-focused Account Manager to join our Client Services team. This role is responsible for managing and strengthening customer relationships, driving retention, and delivering an exceptional customer experience throughout the lifecycle.
The Account Manager will serve as a trusted advisor, proactively identifying opportunities to add value and collaborating with internal teams to support customer success and business growth.
Responsibilities
- Serve as the primary point of contact for assigned customer accounts
- Conduct proactive outreach, account reviews, and business meetings
- Develop and execute account strategies for retention and growth
- Identify upsell, cross-sell, and expansion opportunities
- Partner with cross-functional teams to deliver exceptional customer experience
- Prepare and submit MAC (Move, Add, Change) orders for customer accounts
- Maintain accurate records in Salesforce and systems
- Support a collaborative, customer-focused team culture
Qualifications
- Bachelor’s degree or equivalent experience
- Experience in account management within telecom industry
- Strong relationship-building and account strategy skills
- Excellent communication and interpersonal skills
Preferred Experience
- 5+ years in account management or customer-facing roles
- Proven success in retention, satisfaction, and growth
Working Conditions
- Fast-paced, customer-focused environment
- Collaboration with cross-functional teams
- Hybrid work with regular in-office presence
- Occasional travel for meetings and events
At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What’s Right, Drive One Optimum, and Make It Happen. These aren’t just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It’s all part of the bigger picture of “Be The Difference” where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $58,738.00 - $96,499.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.
Strategic Account Manager Jobs by Experience Level
Top Cities Hiring Strategic Account Managers
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Find JobsStrategic Account Manager Job Market
Who's Hiring
- CVS Health46
- Walmart21
- Databricks18
- Amazon Web Services17
- DoorDash16
Top Industries Hiring
- Technology & Software148
- Manufacturing19
- Electronics & Hardware17
- Biotechnology & Pharmaceuticals12
- Retail11
What Employers Look For
The qualifications that appear most often in strategic account manager jobs.
- 5 or more years of B2B account management or enterprise sales experience
- Proven ability to manage and grow a multi-million-dollar book of business
- Proficiency with CRM platforms such as Salesforce or HubSpot
- Experience conducting executive business reviews and stakeholder presentations
- Bachelor's degree in business, communications, or a related field
- Familiarity with revenue forecasting and pipeline management methodologies
Tips for Your Strategic Account Manager Job Search
Quantify retention and expansion revenue
Hiring managers for strategic account manager roles care most about net revenue retention and account growth figures. Pull exact percentages or dollar amounts from your current book of business and lead every role description on your resume with those numbers.
Tailor your resume to deal size
Enterprise strategic account manager postings often specify average contract value or account tier. Match your resume's language to the deal size in the job description so it clears automated screens and resonates with the recruiter reading it.
Apply early to roles that fit
Migrate Mate lists strategic account manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by sales motion
Strategic account manager roles split sharply between land-and-expand SaaS models and long-cycle relationship selling in industries like logistics or healthcare. Search for postings that match the sales motion you know best so your experience reads as directly relevant.
Prepare a structured account review
Many strategic account manager interviews include a live business review exercise. Build a short example QBR using a real or anonymized account, covering goals, risks, and expansion opportunities, so you can present it confidently if asked.
Negotiate on commission structure, not just base
Strategic account manager compensation often hinges on how renewal and upsell credit is split between you and new-business reps. Ask specifically how quota attainment is calculated for existing accounts before accepting any offer.
Strategic Account Manager Jobs: Frequently Asked Questions
Which companies are hiring the most strategic account managers?
The companies hiring the most strategic account managers right now include CVS Health, Walmart, and Databricks, with the largest share of openings in California, New York, and Texas, based on current listings on Migrate Mate as of August 2026. Demand is especially concentrated in enterprise software, healthcare technology, and financial services.
How many strategic account manager jobs are remote?
About 77% of strategic account manager openings are fully remote or hybrid as of August 2026, reflecting the relationship-driven nature of the role that often requires periodic on-site visits. Renewal-focused and SaaS-based positions tend to offer the most remote flexibility compared to roles that involve hands-on implementation or field coverage.
How do you become a strategic account manager?
Most strategic account managers move into the role after several years in account management, customer success, or enterprise sales. Start by owning a named account list in your current role, developing skills in executive communication and business reviews, and building a record of measurable retention and expansion outcomes. Many employers also value CRM proficiency and experience with complex, multi-stakeholder deals.
Can you get hired as a strategic account manager without direct experience?
Breaking into a strategic account manager role without prior experience requires positioning adjacent work as directly relevant. Customer success, solutions engineering, or inside sales roles that involved managing renewals, conducting business reviews, or growing accounts are strong bridges. Emphasize any experience handling executive relationships, forecasting revenue, or coordinating cross-functional teams on behalf of a named client.
What does the strategic account manager interview process look like?
The process typically begins with a recruiter screen focused on your current book of business and quota history, followed by a hiring manager interview exploring how you manage at-risk accounts and drive expansion. Later rounds often include a case study or mock executive business review, and a panel interview with cross-functional stakeholders such as solutions engineers or customer success leaders.
Where can I find and apply to strategic account manager jobs?
You can find and apply to strategic account manager jobs on Migrate Mate, which lists current openings from across the United States in one place. Find roles that match your experience and industry focus, then apply directly to each listing that fits.
See All 1,056+ Strategic Account Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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