Student Services Assistant Jobs
Student Services Assistant jobs are open across higher education, K-12 school districts, and community colleges, from entry-level to senior coordinator roles, with specializations in advising support, enrollment services, and student records management. See the openings below and apply to the ones that match your experience.
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INTRODUCTION
The Assistant Director is part of the Graduate and Postdoctoral Success (GPS) team at Boston University, which is a unit within the Office of the Provost – Graduate Affairs, which is led by the Assistant Provost for Graduate & Postdoctoral Development and also includes two Directors. Reporting to the Assistant Provost for Graduate and Postdoctoral Development, the Assistant Director, Professional Development Services is responsible for organizing and managing, in cooperation with the Director of PhD Resources, doctoral and postdoctoral professional development programming, events, and services. The Assistant Director will work with the Director, GPS colleagues, and other University partners to (co-)design, (co-)develop, and implement programming, events, and services to improve both the current experience of doctoral students and postdoctoral scholars through professional and career development. While the Assistant Director will assist as needed across GPS work areas, the Assistant Director will also focus on professional development related to academic professional development, including: preparation for academic career paths, development of research and teaching skills, and development of mentoring skills. The Assistant Director will do this both through original programs and services and in collaboration with university partners (ex. Schools/colleges, Research, Graduate Writing Services). Additionally, the Assistant Director will partner with the Director on providing 1:1 and small group support for students and postdocs across all education/training areas GPS serves and as needed, and be a primary resource for discussions related to academic career paths and skills. The Director works collaboratively with the Assistant Provost of Graduate and Postdoctoral Professional Development and BU faculty and staff to develop and facilitate new workshops and short courses.
BASIC QUALIFICATIONS
- Doctoral Degree required and 3-5 years of work experience.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
Student Services Assistant Jobs by Experience Level
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Find JobsStudent Services Assistant Job Market
Who's Hiring
- San Diego State University16

- Sault Tribe of Chippewa Indians7
- Michigan Association of School Boards5

- KIPP Texas Public Schools4

- University Enterprises4

Top Industries Hiring
- Education
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in student services assistant jobs.
- Associate or bachelor's degree in education, social work, or a related field
- Experience with student information systems such as Banner, PeopleSoft, or Ellucian
- Knowledge of FERPA regulations and student records confidentiality requirements
- Strong written and verbal communication skills for student-facing interactions
- Proficiency in Microsoft Office Suite and general database entry
- One or more years of customer service or administrative experience in an educational setting
Tips for Your Student Services Assistant Job Search
Tailor your resume to FERPA familiarity
Many student services assistant postings flag FERPA compliance as a requirement, not a nice-to-have. If you've handled student records or enrollment data, call that out explicitly on your resume so hiring managers don't have to guess.
Highlight bilingual skills for broader access
Institutions with large ESL or international student populations frequently prioritize bilingual candidates and rarely advertise it in the job title. If you speak a second language fluently, list it prominently rather than burying it at the bottom.
Filter by institution type before applying
Community colleges, four-year universities, and K-12 districts each have different workflows, pay bands, and advancement paths for this role. Decide which environment fits your goals before you start applying so you're not spreading your effort too thin.
Apply early to roles that fit
Migrate Mate lists student services assistant openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for scenario-based interview questions
Interviewers for this role almost always ask how you've handled a distressed or confused student. Prepare two or three specific examples that show de-escalation, referral to the right resource, and follow-through, because vague answers rarely advance candidates past the first round.
Negotiate start date and professional development
Salary flexibility in higher education is often limited by pay bands, but start dates and tuition benefits are frequently negotiable. If the posted pay is firm, ask about free or discounted coursework, conference attendance, or cross-training opportunities before you accept.
Student Services Assistant Jobs: Frequently Asked Questions
Which companies are hiring the most student services assistants?
San Diego State University, Sault Tribe of Chippewa Indians, and Michigan Association of School Boards are hiring the most student services assistants right now, with openings concentrated in California, Texas, and New York, based on current listings on Migrate Mate as of November 2026. Demand tends to be highest at institutions with large undergraduate enrollment or active continuing education programs.
How many student services assistant jobs are remote?
About 46% of student services assistant openings are fully remote or hybrid as of November 2026, with remote availability concentrated in roles focused on virtual advising, online enrollment support, and financial aid processing. Positions that require in-person student interaction or records management at a physical window remain largely on-site.
How do you become a student services assistant?
Start by earning at least an associate degree, as most postings require one and many prefer a bachelor's in education, counseling, or a related field. Gain experience in a customer-facing or administrative role, ideally in a school or university setting. Learn a common student information system if you can access one through coursework or volunteer work, then apply to entry-level openings in advising, enrollment, or registrar offices.
Can you get hired as a student services assistant with no experience?
Yes, some entry-level postings will hire candidates with no direct experience if you can demonstrate strong communication skills and comfort working with diverse student populations. Volunteering in a campus office, completing a practicum in education or social work, or working in any high-volume customer service role builds the transferable skills most hiring committees want to see from first-time applicants.
What does the student services assistant interview process look like?
Most institutions use a two-stage process: an initial phone or video screen with HR followed by an in-person or panel interview with the department supervisor and one or two colleagues. Expect behavioral questions about handling upset students, managing competing priorities, and maintaining confidentiality. Some offices also give a short written or data-entry exercise to assess accuracy under time pressure before a final offer is made.
Where can I find and apply to student services assistant jobs?
You can find and apply to student services assistant jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that fit your background, experience level, and preferred institution type, then apply directly to each listing that matches what you're looking for.
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