Support Associate Jobs in Tennessee
Support Associate jobs in Tennessee are open across Nashville, Memphis, and Knoxville and other Tennessee metros, with employers like Dollar General, State Farm, and Vanderbilt University Medical Center hiring at every experience level. Find a role that fits below and apply directly.
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Overview:
In this pivotal role, you’ll ensure quality delivery and ongoing support of all Treasury Management products and services—including additions, deletions, and changes—through the completion, validation, and maintenance of setup forms, agreements, billing, and client documentation; coordination of fulfillment materials; and effective transition and ongoing support of customers across Treasury Management teams. This responsibility also includes managing a high volume of inbound and outbound client calls in a fast-paced environment, while maintaining accuracy, responsiveness, and a high level of customer service, as well as the ability to identify individual customer needs and collaborate with Treasury Officers and internal partners to deliver appropriate solutions.
WHAT YOU’LL DO:
- Serve as a primary point of contact for Treasury Management customers, including complex corporate relationships, delivering high-quality service and issue resolution
- Manage a high volume of inbound and outbound client communications while maintaining accuracy, responsiveness, and professionalism
- Oversee the end-to-end delivery and support of Treasury Management products and services, including onboarding, maintenance, and enhancements
- Coordinate with internal partners (Treasury Officers, Inside Sales, Sales Enablement and Billing) to ensure alignment and seamless client experience
- Prepare, validate, and maintain all required client documentation, including setup forms, agreements, and service-related records in designated systems
- Ensure accurate and timely completion of implementations, service requests, and account maintenance activities in accordance with established service level agreements (SLAs)
- Proactively identify, troubleshoot, and resolve issues to prevent customer impact, operational delays, or risk exposure
- Support customer with system access, product usage, and technical inquiries, including assistance with hardware and software setup when applicable
- Provide client education, onboarding support, and ongoing guidance on Treasury products and services
- Deliver and maintain all client-facing materials, including user guides, instructions, and reference documentation
- Validate and support Treasury Management billing processes, including account analysis, fee accuracy, and resolution of billing inquiries
- Collaborate with Treasury Officers and Inside Sales to ensure pricing, billing setup, and service delivery align with client agreements
- Monitor client activity and interactions to identify potential risks, fraud concerns, or control gaps, and escalate as appropriate
- Facilitate smooth transitions between onboarding and ongoing support, ensuring continuity of service and client satisfaction
- Provide cross-functional support across Treasury Management teams as needed to meet operational demands
- Applies to multiple roles within Treasury Management, including Billing, Implementation, Support, and Fraud
REQUIREMENTS FOR SUCCESS:
- High school diploma or equivalent required; four-year degree in a business-related field preferred or equivalent education and related training
- 3+ years’ experience banking required
- 3+ years’ customer service, call center, treasury management or operations experience required
- Excellent communication skills required
- Ability to multi-task required
- Strong computer and technology skills required
- Strong analytical and problem solving skills with demonstrated capacity for sound judgement
- Ability to work independently, be well organized, and manage detailed work assignments with a high degree of accuracy
CONDITIONS OF EMPLOYMENT:
POSITION TYPE
This is a full-time position that requires schedule flexibility to work evenings and weekends as needed.
TRAVEL
This position requires up to 10% travel.
OTHER
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PAY RANGE: USD $18.55 - USD $22.23 /Hr.
See All 754+ Support Associate Jobs in Tennessee
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Find Support Associate JobsSupport Associate Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Support Associate Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
- Dollar General77

- State Farm41

- Vanderbilt University Medical Center34

- Tractor Supply Company27

- Ulta24

Top Industries Hiring
- Retail214
- Healthcare & Medical Services146
- Insurance55
- Education50
- Construction & Real Estate30
What Tennessee Employers Look For
The qualifications that appear most often in support associate jobs across Tennessee.
- One or more years of customer-facing or help-desk experience
- Proficiency with CRM or ticketing platforms such as Zendesk or Salesforce
- Strong written and verbal communication skills in English
- Ability to work rotating shifts, evenings, or weekends as needed
- High school diploma or equivalent, with an associate or bachelor's degree preferred
- Familiarity with de-escalation techniques and conflict resolution workflows
Support Associate Jobs in Tennessee: Frequently Asked Questions
How many support associate jobs are there in Tennessee?
There are 754+ support associate openings in Tennessee on Migrate Mate as of June 2026, with the most roles in Nashville, Memphis, and Knoxville. New positions post regularly as employers across Tennessee hire.
Which Tennessee cities have the most support associate jobs?
Nashville, Memphis, and Knoxville have the most support associate openings in Tennessee right now, with additional roles spread across smaller metros statewide.
Which companies hire support associates in Tennessee?
Employers hiring support associates in Tennessee include Dollar General, State Farm, and Vanderbilt University Medical Center, based on current listings on Migrate Mate as of June 2026.
Are there remote support associate jobs in Tennessee?
Yes. About 4% of support associate openings tied to Tennessee are remote or hybrid as of June 2026. The rest are on-site roles based in Tennessee metros.
How do I apply for support associate jobs in Tennessee?
You can apply to support associate jobs in Tennessee directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Tennessee location, then apply to each one that fits.
See All 754+ Support Associate Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find Support Associate Jobs