Support Officer Jobs
Support Officer jobs are open across government, healthcare, education, financial services, and nonprofits, from entry-level to senior and supervisory roles, with specializations in administrative support, case management, and operations coordination. See the openings below and apply to the ones that match your experience.
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Overview
As an IT Support Specialist/Corporate Compliance Officer, you’ll keep workplace technology running smoothly while helping maintain compliance with company policies and applicable requirements. You’ll support employees across devices, software, and networks, investigate technical issues, and document your work clearly. Your impact: By resolving technology issues and supporting consistent compliance practices, you help employees work securely, along with keeping residents information safe.
Duties
- Provide IT support, desktop support, and customer service through help desk systems; manage and prioritize customer support tickets.
- Troubleshoot computer hardware, software, mobile devices, Windows systems, and other operating systems; explain solutions clearly to users.
- Diagnose network issues involving computer networking, TCP/IP, DNS, VPN, and firewall configurations; assist with network administration and IT infrastructure.
- Manage user accounts and access through Active Directory and Group Policy Objects (GPO); support computer management and Windows environments, with Linux support as needed.
- Maintain accurate support and compliance records, follow established procedures, and escalate risks or unresolved technical issues.
- Manage and maintain all Cyber Security and HIPAA Compliance.
- Work with outside vendors for hardware and software purposes.
Requirements
- Demonstrated technical support, hardware support, equipment troubleshooting, software troubleshooting, and technical troubleshooting support skills.
- Working knowledge of Microsoft Office, Windows support, Active Directory management, computer hardware, and help desk systems.
- Familiarity with TCP, TCP/IP, DNS, VPN, firewalls, GPO, and network troubleshooting; Linux knowledge is useful.
- Strong communication and customer support skills, sound analysis skills, and the ability to manage multiple requests with care.
- Able to follow compliance procedures, protect sensitive information, and document actions accurately.
- Healthcare IT experience and familiarity with MatrixCare.
Pay: From $60,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Overview
As an IT Support Specialist/Corporate Compliance Officer, you’ll keep workplace technology running smoothly while helping maintain compliance with company policies and applicable requirements. You’ll support employees across devices, software, and networks, investigate technical issues, and document your work clearly. Your impact: By resolving technology issues and supporting consistent compliance practices, you help employees work securely, along with keeping residents information safe.
Duties
- Provide IT support, desktop support, and customer service through help desk systems; manage and prioritize customer support tickets.
- Troubleshoot computer hardware, software, mobile devices, Windows systems, and other operating systems; explain solutions clearly to users.
- Diagnose network issues involving computer networking, TCP/IP, DNS, VPN, and firewall configurations; assist with network administration and IT infrastructure.
- Manage user accounts and access through Active Directory and Group Policy Objects (GPO); support computer management and Windows environments, with Linux support as needed.
- Maintain accurate support and compliance records, follow established procedures, and escalate risks or unresolved technical issues.
- Manage and maintain all Cyber Security and HIPAA Compliance.
- Work with outside vendors for hardware and software purposes.
Requirements
- Demonstrated technical support, hardware support, equipment troubleshooting, software troubleshooting, and technical troubleshooting support skills.
- Working knowledge of Microsoft Office, Windows support, Active Directory management, computer hardware, and help desk systems.
- Familiarity with TCP, TCP/IP, DNS, VPN, firewalls, GPO, and network troubleshooting; Linux knowledge is useful.
- Strong communication and customer support skills, sound analysis skills, and the ability to manage multiple requests with care.
- Able to follow compliance procedures, protect sensitive information, and document actions accurately.
- Healthcare IT experience and familiarity with MatrixCare.
Pay: From $60,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Support Officer Jobs by Experience Level
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Find Support Officer JobsSupport Officer Job Market
Who's Hiring
- Primary Residential Mortgage352
- Satori Mortgage98S
- Allied Universal20
- Cathay General Bancorp3
- Citi2
What Employers Look For
The qualifications that appear most often in support officer jobs.
- One to three years of administrative, case management, or program support experience
- Proficiency with office productivity software and case management or ticketing systems
- Strong written and verbal communication skills for client and stakeholder interactions
- Associate or bachelor's degree in public administration, business, social services, or a related field
- Ability to manage multiple cases or tasks simultaneously while meeting compliance deadlines
- Knowledge of relevant regulations, reporting requirements, or agency-specific procedures
Tips for Your Support Officer Job Search
Tailor your resume to the sector
Support officer roles in government agencies expect different language than those in healthcare or nonprofits. Mirror the terminology in each posting, whether that is case coordination, compliance tracking, or constituent services, so your resume clears automated screening.
Highlight documentation and reporting skills
Employers consistently flag candidates who can maintain accurate records, generate status reports, and manage case files. Call out the specific tools you have used, such as case management software or ticketing systems, with concrete examples of volume or accuracy.
Apply early to roles that fit
Migrate Mate lists support officer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by program or unit type
Generic searches miss the best fits. Filter by department type, such as benefits administration, facilities, or student services, because the day-to-day duties and required credentials differ sharply and your experience will read as directly relevant rather than general.
Prepare scenario answers around stakeholder conflicts
Interviewers for support officer roles routinely ask how you handled a situation where policy conflicted with what a client or colleague wanted. Prepare two or three specific examples that show you applied procedure correctly while keeping the relationship intact.
Negotiate by citing scope, not just title
Support officer offers vary widely based on caseload size, supervisory duties, and program complexity. Before negotiating, confirm the full scope of the role, then reference comparable postings with similar responsibilities to make a grounded case for your target compensation.
Support Officer Jobs: Frequently Asked Questions
Which companies are hiring the most support officers?
Primary Residential Mortgage, Satori Mortgage, and Allied Universal are hiring the most support officers right now, with openings concentrated in California, Florida, and Colorado, based on current listings on Migrate Mate as of November 2026. Government agencies and large healthcare systems consistently represent the highest volume of active postings.
How many support officer jobs are remote?
About 95% of support officer openings are fully remote or hybrid as of November 2026, though availability varies significantly by sector. Administrative and program coordination roles in technology companies and national nonprofits tend to offer the most remote flexibility, while positions in social services, facilities, and direct-client programs are predominantly on-site.
How do you become a support officer?
Start by completing an associate or bachelor's degree in a relevant field such as public administration, business administration, or social services. Build experience through administrative assistant, coordinator, or program assistant roles to develop case management, documentation, and stakeholder communication skills. Earning certifications in project management or specific program areas, such as benefits administration, strengthens your candidacy for mid-level and specialized openings.
Can you get hired as a support officer with little experience?
Yes, entry-level support officer roles do exist, particularly in government agencies, nonprofits, and educational institutions that value potential and trainability. Strengthen a thin work history by highlighting relevant coursework, volunteer coordination, customer service, or any role where you managed records, followed procedures, or assisted clients. Emphasizing accuracy, reliability, and communication in your resume compensates for limited direct experience.
What does the support officer interview process look like?
Most support officer interviews begin with a phone or video screen focused on your background and availability, followed by one or two structured panel or one-on-one interviews. Interviewers typically use competency-based questions covering communication, conflict resolution, and adherence to procedure. Some government and healthcare employers add a written exercise, such as drafting a summary or responding to a case scenario, before extending an offer.
Where can I find and apply to support officer jobs?
You can find and apply to support officer jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your background, sector preference, and location, then apply directly to each listing that fits your experience.
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