Team Lead Jobs in Seattle, WA
Team Lead jobs in Seattle are in strong demand, concentrated in South Lake Union, Capitol Hill, and the Eastside corridor across tech, healthcare, retail, and logistics. Employers hiring right now include 2nd Family, King County, WA, and Crocs. Find a role that fits below and apply directly.
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Summary
Metro Transit is seeking an Instructional Design Team Lead to lead the design, development, and continuous improvement of training programs supporting the Bus Operations Division.
This role is responsible for supervising a team of Instructional Designers who develop and maintain critical learning programs for bus operators and first-line supervisors.
The Instructional Design Team Lead will provide leadership and hands-on-oversight ensuring training solutions are aligned with operational needs, safety standards, equity principles, and organizational performance goals. The role also partners with the Training Superintendent to establish data governance practices, key performance indicators (KPIs), and measurement frameworks that measure training effectiveness, workforce readiness, and business impact.
This position also serves as a key project manager for Bus Operations training initiatives and special projects, ensuring work is delivered on time, within scope, and at a high standard of instructional quality.
The ideal candidate is a strong people leader who thrives in a fast-paced operational environment, can manage competing priorities, and is skilled in coaching teams, building trust, and fostering collaboration across diverse stakeholders.
Learn how Metro connects you with what matters
The Bus Operations Division provides exemplary bus service for nearly 300,000 people in King County every day of the year. Bus Operations oversees the operation of Metro's eight bases and ensures that there is 24/7 support for bus operators and manages the quality of service and responses to large events and adverse weather. Bus Operations also ensures that each of our 2,700+ transit operators are well-trained and able to provide safe, reliable, and courteous service to the riding public. The welcoming and inclusive environment created by our Training Team models customer service, encourages the development of respectful and trusting work relationships, and motivates staff to contribute to a culture of safety, respect, and care. . The ideal candidate can collaborate with a diverse group of internal and external partners, agencies, and unions that support our agency’s goals of providing quality public service to King County residents.
Recruitment details: We are accepting applications from candidates internal to King County and from the general public. This recruitment will be used to fill one (1) term-limited temporary (TLT) or Special Duty Assignment (SDA) Instructional Design Lead position within the Bus Operations Training section that is expected to be in place through the end of 2027, with the possibility of an extension of up to two additional years (through the end of 2029). This recruitment may also be used to create an eligibility pool of qualified candidates to fill future TLT or SDA openings in this classification and workgroup, for use up to 12 months after the creation of the pool, at the discretion of the hiring authority.
Note: Candidates from all backgrounds are encouraged to translate their life experiences to show how they meet required experience, knowledge, education, and skills.
Contact information: If you have additional questions about this recruitment or would like to have a confidential conversation about the advertised role, please contact: Renay Huggins Renay.Huggins@kingcounty.gov
Job Duties
Key Responsibilities
Team Leadership & Supervision
- Lead, supervise, and develop a team of Instructional Designers.
- Assign, prioritize, and review instructional design and development work
- Provide coaching, feedback, and professional development support
Project Management
- Lead project management and continuous improvement efforts for Bus Operations training
- Serve as project manager for training initiatives and special projects
- Develop and maintain project plans, timelines, deliverables, and data-driven reporting tools/dashboards to track project health, resource utilization, and velocity.
- Ensure training initiatives are delivered on time, within scope, and aligned with priorities
Instructional Design & Learning Strategy
- Oversee the design and development of high-impact learning solutions (Instructor-led Training, eLearning, blended, microlearning)
- Ensure consistency and quality across instructional design outputs
- Align training programs with organizational and operational performance goals by mapping learning objectives to operational data trends (e.g., safety incident rates, compliance logs, operational efficiency metrics).
Partnership and Engagement
- Collaborate with operations leaders, Subject-Matter-Experts, instructors, labor partners, and others within the Metro Transit Department.
- Serve as a bridge between field operations and training execution
Program Evaluation & Continuous Improvement
- Evaluate effectiveness of training programs using quantitative and qualitative data, user feedback, and operational performance outcomes.
- Design and implement continuous evaluation frameworks (e.g., Kirkpatrick levels of evaluation) and leverage modern learning analytics tools to measure behavior change and business impact.
- Identify skill gaps in workforce development through data-driven training needs analysis (TNA) and recommend targeted solutions.
Systems, Standards & Compliance
- Develop and maintain instructional design standards, templates, and workflows
- Support accessibility, compliance, and regulatory training requirements
- Ensure alignment with agency policies and best practices
Licensing, Certifications, and Other Requirements
- Washington State Driver's License or the ability to travel throughout the county in a timely fashion.
Experience, Qualifications, Knowledge, Skills
To be considered for this position, applicants must possess the following MINIMUM QUALIFICATIONS:
- Minimum of 2 years of experience designing and leading end-to-end learning programs (not just course development)
- Strong analytical skills with experience analyzing, and synthesizing learning data to measure training efficacy, predict workforce performance gaps, and drive iterative curriculum improvements
- Strong project and program management skills, including managing multiple priorities and deadlines
- Experience building effective relationships across operational teams, leadership, and labor stakeholders using equity-centered practices
- Knowledge of learning science including adult learning theory and instructional design models (ADDIE, SAM, workflow learning)
- Experience in curriculum development, learning pathways, and performance-based learning design
- Experience with eLearning tools (e.g., Articulate 360, Camtasia), LMS platforms, and visual/learning design principles
- Ability to conduct needs analysis and align learning solutions to organizational performance goals
Highly Competitive Candidates will bring these DESIRED QUALIFICATIONS:
- Experience leading learning strategy of a large organization
- Advanced proficiency in instructional design, learning technologies, and LMS ecosystems
- Proven ability to drive measurable performance improvement through learning interventions
- Experience implementing modern learning analytics infrastructure, such as, Learning Experience Platform (LXP) or advanced LMS data integration.
Supplemental Information
The work schedule is normally a day shift, Monday through Friday.
This position is exempt from the provisions of the Fair Labor Standards Act (FLSA) and is not eligible for overtime.
Primary Location: Bus Operations Training Facility, 3401 S Norfolk St, Seattle
Union/Class/Grade
Protec 17/243403/62
TO APPLY:
The following application materials are required:
- An online King County application, updated with all relevant work history going back 10 years (or more, if necessary to include all relevant work experience), with all duties, dates of employment, and reasons for leaving explained clearly.
- Complete all supplemental questions within the application.
- A cover letter no longer than 1 page that answers "Please describe your experience and qualifications that position you as an ideal candidate for the Instructional Design Lead."
- One (1) sample of your work pertaining to Instructional Design.
Only 1 piece of work will be considered. Any additional attachments will not be considered.
SELECTION PROCESS
Applicants meeting the posted qualifications will be screened based on clarity, completeness, and competitiveness of their application materials. The most competitive applicants may be invited to participate in one or more panel interviews. Final hiring decisions may consider both your overall interview results and your application materials. Employment offers and start dates will be finalized only after the selected candidate has successfully completed all pre-employment requirements, which may include reference checks, and/or a King County Personnel Record Review. The employment history detailed in your application must validate and support your responses within the supplemental questions and attachments. Formal offers will be finalized after candidates have successfully completed any necessary pre-employment processes, such as internal record reviews or reference checks, etc. Applications submitted without the required application materials listed above may be deemed incomplete and removed from consideration.
Summary
Metro Transit is seeking an Instructional Design Team Lead to lead the design, development, and continuous improvement of training programs supporting the Bus Operations Division.
This role is responsible for supervising a team of Instructional Designers who develop and maintain critical learning programs for bus operators and first-line supervisors.
The Instructional Design Team Lead will provide leadership and hands-on-oversight ensuring training solutions are aligned with operational needs, safety standards, equity principles, and organizational performance goals. The role also partners with the Training Superintendent to establish data governance practices, key performance indicators (KPIs), and measurement frameworks that measure training effectiveness, workforce readiness, and business impact.
This position also serves as a key project manager for Bus Operations training initiatives and special projects, ensuring work is delivered on time, within scope, and at a high standard of instructional quality.
The ideal candidate is a strong people leader who thrives in a fast-paced operational environment, can manage competing priorities, and is skilled in coaching teams, building trust, and fostering collaboration across diverse stakeholders.
Learn how Metro connects you with what matters
The Bus Operations Division provides exemplary bus service for nearly 300,000 people in King County every day of the year. Bus Operations oversees the operation of Metro's eight bases and ensures that there is 24/7 support for bus operators and manages the quality of service and responses to large events and adverse weather. Bus Operations also ensures that each of our 2,700+ transit operators are well-trained and able to provide safe, reliable, and courteous service to the riding public. The welcoming and inclusive environment created by our Training Team models customer service, encourages the development of respectful and trusting work relationships, and motivates staff to contribute to a culture of safety, respect, and care. . The ideal candidate can collaborate with a diverse group of internal and external partners, agencies, and unions that support our agency’s goals of providing quality public service to King County residents.
Recruitment details: We are accepting applications from candidates internal to King County and from the general public. This recruitment will be used to fill one (1) term-limited temporary (TLT) or Special Duty Assignment (SDA) Instructional Design Lead position within the Bus Operations Training section that is expected to be in place through the end of 2027, with the possibility of an extension of up to two additional years (through the end of 2029). This recruitment may also be used to create an eligibility pool of qualified candidates to fill future TLT or SDA openings in this classification and workgroup, for use up to 12 months after the creation of the pool, at the discretion of the hiring authority.
Note: Candidates from all backgrounds are encouraged to translate their life experiences to show how they meet required experience, knowledge, education, and skills.
Contact information: If you have additional questions about this recruitment or would like to have a confidential conversation about the advertised role, please contact: Renay Huggins Renay.Huggins@kingcounty.gov
Job Duties
Key Responsibilities
Team Leadership & Supervision
- Lead, supervise, and develop a team of Instructional Designers.
- Assign, prioritize, and review instructional design and development work
- Provide coaching, feedback, and professional development support
Project Management
- Lead project management and continuous improvement efforts for Bus Operations training
- Serve as project manager for training initiatives and special projects
- Develop and maintain project plans, timelines, deliverables, and data-driven reporting tools/dashboards to track project health, resource utilization, and velocity.
- Ensure training initiatives are delivered on time, within scope, and aligned with priorities
Instructional Design & Learning Strategy
- Oversee the design and development of high-impact learning solutions (Instructor-led Training, eLearning, blended, microlearning)
- Ensure consistency and quality across instructional design outputs
- Align training programs with organizational and operational performance goals by mapping learning objectives to operational data trends (e.g., safety incident rates, compliance logs, operational efficiency metrics).
Partnership and Engagement
- Collaborate with operations leaders, Subject-Matter-Experts, instructors, labor partners, and others within the Metro Transit Department.
- Serve as a bridge between field operations and training execution
Program Evaluation & Continuous Improvement
- Evaluate effectiveness of training programs using quantitative and qualitative data, user feedback, and operational performance outcomes.
- Design and implement continuous evaluation frameworks (e.g., Kirkpatrick levels of evaluation) and leverage modern learning analytics tools to measure behavior change and business impact.
- Identify skill gaps in workforce development through data-driven training needs analysis (TNA) and recommend targeted solutions.
Systems, Standards & Compliance
- Develop and maintain instructional design standards, templates, and workflows
- Support accessibility, compliance, and regulatory training requirements
- Ensure alignment with agency policies and best practices
Licensing, Certifications, and Other Requirements
- Washington State Driver's License or the ability to travel throughout the county in a timely fashion.
Experience, Qualifications, Knowledge, Skills
To be considered for this position, applicants must possess the following MINIMUM QUALIFICATIONS:
- Minimum of 2 years of experience designing and leading end-to-end learning programs (not just course development)
- Strong analytical skills with experience analyzing, and synthesizing learning data to measure training efficacy, predict workforce performance gaps, and drive iterative curriculum improvements
- Strong project and program management skills, including managing multiple priorities and deadlines
- Experience building effective relationships across operational teams, leadership, and labor stakeholders using equity-centered practices
- Knowledge of learning science including adult learning theory and instructional design models (ADDIE, SAM, workflow learning)
- Experience in curriculum development, learning pathways, and performance-based learning design
- Experience with eLearning tools (e.g., Articulate 360, Camtasia), LMS platforms, and visual/learning design principles
- Ability to conduct needs analysis and align learning solutions to organizational performance goals
Highly Competitive Candidates will bring these DESIRED QUALIFICATIONS:
- Experience leading learning strategy of a large organization
- Advanced proficiency in instructional design, learning technologies, and LMS ecosystems
- Proven ability to drive measurable performance improvement through learning interventions
- Experience implementing modern learning analytics infrastructure, such as, Learning Experience Platform (LXP) or advanced LMS data integration.
Supplemental Information
The work schedule is normally a day shift, Monday through Friday.
This position is exempt from the provisions of the Fair Labor Standards Act (FLSA) and is not eligible for overtime.
Primary Location: Bus Operations Training Facility, 3401 S Norfolk St, Seattle
Union/Class/Grade
Protec 17/243403/62
TO APPLY:
The following application materials are required:
- An online King County application, updated with all relevant work history going back 10 years (or more, if necessary to include all relevant work experience), with all duties, dates of employment, and reasons for leaving explained clearly.
- Complete all supplemental questions within the application.
- A cover letter no longer than 1 page that answers "Please describe your experience and qualifications that position you as an ideal candidate for the Instructional Design Lead."
- One (1) sample of your work pertaining to Instructional Design.
Only 1 piece of work will be considered. Any additional attachments will not be considered.
SELECTION PROCESS
Applicants meeting the posted qualifications will be screened based on clarity, completeness, and competitiveness of their application materials. The most competitive applicants may be invited to participate in one or more panel interviews. Final hiring decisions may consider both your overall interview results and your application materials. Employment offers and start dates will be finalized only after the selected candidate has successfully completed all pre-employment requirements, which may include reference checks, and/or a King County Personnel Record Review. The employment history detailed in your application must validate and support your responses within the supplemental questions and attachments. Formal offers will be finalized after candidates have successfully completed any necessary pre-employment processes, such as internal record reviews or reference checks, etc. Applications submitted without the required application materials listed above may be deemed incomplete and removed from consideration.
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Find Team Lead JobsTeam Lead Job Market in Seattle
Who's Hiring
Team Lead Jobs in Seattle: Frequently Asked Questions
How do I get a team lead job in Seattle?
The fastest path is targeting Seattle's dominant sectors: technology in South Lake Union and the Eastside, healthcare systems across First Hill and Pill Hill, and retail and logistics operations headquartered downtown or in SODO. Candidates who stand out have direct people-management experience, familiarity with cross-functional workflows, and examples of measurable team outcomes. Seattle employers respond well to candidates who can speak to both operational execution and team development.
Which companies hire team leads in Seattle?
Employers hiring team leads in Seattle right now include 2nd Family, King County, WA, and Crocs, based on current listings on Migrate Mate as of July 2026. Seattle's hiring mix leans heavily toward large tech and healthcare employers, alongside a strong base of retail chains, logistics operators, and consumer brands with regional headquarters here.
Are there remote team lead jobs in Seattle?
Yes, though it depends on the role type. Team leads managing hands-on or on-site operations are almost always in-person, while those overseeing software, customer success, or analytical teams have more flexibility. About 11% of team lead openings tied to Seattle are remote or hybrid as of July 2026. Tech and professional services roles in South Lake Union and Eastside corridors account for most of the remote-eligible listings.
How can I get a team lead job in Seattle with little or no experience?
The most realistic entry path in Seattle is moving into a team lead role from a senior individual contributor position within the same company. Seattle's large tech employers, major hospital systems like UW Medicine and Swedish Health, and national retailers with Seattle operations regularly promote from within. Taking on project coordination, mentoring newer teammates, or stepping up during an operational crunch builds the visible leadership record local hiring managers look for before formalizing the title.
Related Jobs in Washington
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