About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Position Summary

Responsible for managing a group of high-level individual contributors and overseeing daily loan documentation and booking workflow. The role balances operational execution with the development and execution of strategic business priorities. Within the Business Process Management function, leads end-to-end process analysis and design, considers technical and operating challenges in the current and future business environment, and integrates and communicates process changes. Partners with the National LDU Manager to coordinate work assignments, support training, and promote timely, accurate completion of work in accordance with established procedures.

Key Responsibilities

• Manage and monitor daily team workflow through internal systems; coordinate work assignments based on time zones, service-level agreements (SLAs), and short-term priorities, and communicate with the National LDU Manager.
• Establish periodic goals, organize work, monitor activities, and ensure timely and accurate completion of assignments.
• Operate independently using in-depth knowledge of the business unit and function; provide comprehensive subject-matter consulting, technical guidance, and leadership to team members and partners.
• Provide backup support for loan document preparation and booking during high-volume periods and staff shortages and assist with complex outside counsel loan closings.
• Serve as a resource for document preparation and booking questions, applying a solid understanding of documentation preparation requirements.
• Partner with the National LDU Manager to address training needs related to completion of the All Region form for complex bookings.
• Ensure timely completion of post-funding reviews and monitor documentation deficiency reports for unusual or long-outstanding deficiencies.
• Ensure established procedures are followed.
• Conduct performance management and career development processes, provide input on staffing and disciplinary actions, and deliver hands-on staff training.

Knowledge and Skills

• Excellent verbal and written communication skills.
• In-depth functional and industry knowledge, including a solid understanding of loan documentation preparation requirements and booking processes.
• Leadership and organizational skills to establish goals and manage and motivate team members toward their achievement.
• Ability to manage competing workflow priorities and coordinate assignments across time zones and service-level requirements.
• Flexibility and adaptability to change.
• Subject-matter expertise in business process management is beneficial.

Education, Experience, and Certification

A college or university degree and/or relevant, proven work experience is preferred. Paralegal experience preferred but not required.

Salary Range:

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.