Technical Customer Support Jobs in New Hampshire
Technical Customer Support jobs in New Hampshire are in consistent demand, with openings concentrated in software, telecommunications, and healthcare IT across a market that rewards both entry-level and experienced candidates. Manchester, Nashua, and Portsmouth account for the heaviest hiring activity, anchored by employers such as Liberty Mutual, Segue Technologies, and Granite Telecommunications that maintain durable operations in the state. The most sought-after specialties include SaaS platform support, network troubleshooting, and enterprise helpdesk roles. See the openings below and apply to the ones that match your experience.
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Showing 5 of 54+ Technical Customer Support jobs
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Senior Analyst, Informatics (Encounter Technical Analyst) is responsible to analyze and document business data and processes, conduct root cause analysis, and create reports or other solutions as needed to support business needs. This position is responsible to conduct analysis or produce reports of varied claim and encounter data.
Additional responsibilities to include but not limited to the following:
- Daily activities include writing simple to complex SQL queries, procedures, and reports on both an ad hoc and production basis for analysis of data trends or anomalies impacting business success.
- Proactively define, identify, develop, and implement system enhancements or modifications to support business strategic goals.
- Assists and participates in the development and prioritization of system updates. Executes test scripts and reports outcomes or defects.
- Candidate must be proficient in SQL, able to write and modify queries, interpret results, conduct root cause analysis, develop short- and long-term solutions following through to completion.
- Demonstrated ability to manage multiple projects forward simultaneously and be responsible for the results.
- Ability to establish relationships with internal and external stakeholders.
Required Qualifications
- 1 plus years of relevant programming or analytical experience. Including development and experience with writing complex queries using SQL.
- Experience in working in a data warehouse environment as well as the ability to work with large data sets from multiple data sources.
- Demonstrated analytical and problem-solving skills.
- Strong written and verbal communication skills and ability to present information to various audiences.
- Strong collaboration skills within and across teams.
- Claims/Encounters experience. (Healthcare Industry experience)
Preferred Qualifications
- QNXT or Edifecs experience.
- Experience with Electronic Data Interchange (EDI) files.
- Experience with test script development and execution.
- Experience with Agile methodologies.
Education
Bachelor’s degree or equivalent work experience.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$46,988.00 - $122,400.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 07/15/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Senior Analyst, Informatics (Encounter Technical Analyst) is responsible to analyze and document business data and processes, conduct root cause analysis, and create reports or other solutions as needed to support business needs. This position is responsible to conduct analysis or produce reports of varied claim and encounter data.
Additional responsibilities to include but not limited to the following:
- Daily activities include writing simple to complex SQL queries, procedures, and reports on both an ad hoc and production basis for analysis of data trends or anomalies impacting business success.
- Proactively define, identify, develop, and implement system enhancements or modifications to support business strategic goals.
- Assists and participates in the development and prioritization of system updates. Executes test scripts and reports outcomes or defects.
- Candidate must be proficient in SQL, able to write and modify queries, interpret results, conduct root cause analysis, develop short- and long-term solutions following through to completion.
- Demonstrated ability to manage multiple projects forward simultaneously and be responsible for the results.
- Ability to establish relationships with internal and external stakeholders.
Required Qualifications
- 1 plus years of relevant programming or analytical experience. Including development and experience with writing complex queries using SQL.
- Experience in working in a data warehouse environment as well as the ability to work with large data sets from multiple data sources.
- Demonstrated analytical and problem-solving skills.
- Strong written and verbal communication skills and ability to present information to various audiences.
- Strong collaboration skills within and across teams.
- Claims/Encounters experience. (Healthcare Industry experience)
Preferred Qualifications
- QNXT or Edifecs experience.
- Experience with Electronic Data Interchange (EDI) files.
- Experience with test script development and execution.
- Experience with Agile methodologies.
Education
Bachelor’s degree or equivalent work experience.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$46,988.00 - $122,400.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 07/15/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
See All 54 Technical Customer Support Jobs in New Hampshire
Find roles in New Hampshire that match your experience and apply in just a few clicks.
Find JobsTechnical Customer Support Jobs by City in New Hampshire
Where New Hampshire roles are concentrated, by current openings.
Technical Customer Support Job Market in New Hampshire
A snapshot from current New Hampshire openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Manufacturing
- Construction & Real Estate
- Consulting & Professional Services
- Cybersecurity
What New Hampshire Employers Look For
The qualifications that appear most often in technical customer support jobs across New Hampshire.
- Proven experience troubleshooting software, hardware, or network issues for end users
- Strong written and verbal communication skills for guiding non-technical customers
- Familiarity with ticketing systems such as Zendesk, Salesforce Service Cloud, or Jira
- Ability to diagnose and resolve issues via phone, email, chat, or remote desktop tools
- Associate or bachelor's degree in IT, computer science, or a related technical field
- CompTIA A+ or equivalent certification preferred for hardware-focused support positions
Technical Customer Support Jobs in New Hampshire: Frequently Asked Questions
How do you become a technical customer support in New Hampshire?
Most technical customer support roles in New Hampshire require a combination of a relevant technical degree or certification and hands-on experience with the products or systems involved. CompTIA A+, Network+, or vendor-specific credentials such as Microsoft or Cisco certifications carry real weight with New Hampshire employers. There is no state-issued license required for this role, so the path into the field typically runs through community colleges like NHTI or technical training programs offered at Southern New Hampshire University.
Which companies hire technical customer supports in New Hampshire?
New Hampshire technical customer support roles are posted by H&R Block, Amphenol, and BAE Systems USA and others right now, based on current listings on Migrate Mate as of July 2026. New Hampshire's concentration of insurance, software, and defense technology firms means openings appear regularly at both large regional employers and growing mid-size tech companies headquartered in the Manchester-Nashua corridor.
Which New Hampshire cities have the most technical customer support jobs?
Nashua, Hudson, and Manchester lead New Hampshire for technical customer support openings. Manchester and Nashua dominate because of their dense clusters of insurance companies, software firms, and IT services providers, while Portsmouth draws openings from its maritime technology and defense contractor base, meaning the distribution follows industry concentration rather than raw population size.
Are there remote technical customer support jobs in New Hampshire?
Yes, and more than most fields. About 39% of technical customer support openings tied to New Hampshire are remote or hybrid as of July 2026, reflecting the desk-based and digital nature of the work. Roles focused on SaaS platform support, cloud infrastructure troubleshooting, and enterprise helpdesk are the most likely to offer fully remote arrangements, while on-site hardware or field support positions generally require a physical presence.
How can I get hired as a technical customer support in New Hampshire with little or no experience?
The most realistic entry path is through a helpdesk or IT support associate role, which New Hampshire employers like Segue Technologies and larger firms in the Manchester tech corridor hire for regularly without requiring prior support experience. Earning a CompTIA A+ certification demonstrates foundational competency and moves a resume past the initial screen. Candidates coming from retail, hospitality, or call center backgrounds find that their customer-facing experience translates directly, especially when combined with coursework from NHTI's IT programs or Southern New Hampshire University's online technical tracks.
Where can I find and apply to technical customer support jobs in New Hampshire?
You can find and apply to technical customer support jobs in New Hampshire on Migrate Mate, which lists current openings from employers actively hiring in the state. Search the available roles, identify the ones that fit your background and location, and apply directly to each position that matches your experience.
See All 54 Technical Customer Support Jobs in New Hampshire
Find roles in New Hampshire that match your experience and apply in just a few clicks.
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