Support Analyst Jobs in New Hampshire
Support Analyst jobs in New Hampshire are concentrated in Manchester, Nashua, and Concord, where technology services, healthcare systems, and financial firms drive consistent demand across helpdesk, systems, and application support specialties. Employers like Dartmouth Health, Liberty Mutual, and BAE Systems have long-standing operations in the state and regularly staff support analysts at junior through senior levels. The strongest demand is in IT service management, enterprise application support, and customer-facing technical support roles. Scan the live roles below and apply to whichever ones fit.
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Responsibilities
- Provides frontline technical support in person, by telephone, via self-service tickets or other communication venues on moderately complex workflows and/or processes. Documents accurate assessment, analyzes, effectively troubleshoots and resolves or appropriately escalates issues.
- May monitor team work queues and takes ownership of tickets according to priority and daily assignments.
- Responsible for providing a high level of customer service by providing customers with information, restoring services, providing specific services as per guidelines and escalating tickets to higher levels of support.
- Responsible for obtaining pertinent information for ticket creation and providing a customer friendly resolution.
- May provide analysis functions in support of special projects.
- Maintain proficiency with tools necessary to the role, including current software platform for ticket and problem management.
- Successfully utilizes the ACD (Automatic Call Distributor) system within department guidelines.
- Networks and collaborates with other IS teams.
- May present information in small group settings (informal presentations). Communicates the status of open problems or issues to all concerned parties.
- May manage single-person projects as assigned, using proscribed workflows from inception through completion.
- Performs other duties as required or assigned
Qualifications High school diploma or equivalent preferred
Required Licensure/Certifications
- None
- Remote: Hybrid Remote
- Area of Interest: Information Systems/Technology
- Pay Range: $21.72/Hr. - $33.67/Hr.
- FTE/Hours per pay period: 1.00 - 1.00 - 40 hrs/week
- Shift: Day
- Job ID: 40304
Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more: Benefits | DHMC and Clinics Careers
Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Responsibilities
- Provides frontline technical support in person, by telephone, via self-service tickets or other communication venues on moderately complex workflows and/or processes. Documents accurate assessment, analyzes, effectively troubleshoots and resolves or appropriately escalates issues.
- May monitor team work queues and takes ownership of tickets according to priority and daily assignments.
- Responsible for providing a high level of customer service by providing customers with information, restoring services, providing specific services as per guidelines and escalating tickets to higher levels of support.
- Responsible for obtaining pertinent information for ticket creation and providing a customer friendly resolution.
- May provide analysis functions in support of special projects.
- Maintain proficiency with tools necessary to the role, including current software platform for ticket and problem management.
- Successfully utilizes the ACD (Automatic Call Distributor) system within department guidelines.
- Networks and collaborates with other IS teams.
- May present information in small group settings (informal presentations). Communicates the status of open problems or issues to all concerned parties.
- May manage single-person projects as assigned, using proscribed workflows from inception through completion.
- Performs other duties as required or assigned
Qualifications High school diploma or equivalent preferred
Required Licensure/Certifications
- None
- Remote: Hybrid Remote
- Area of Interest: Information Systems/Technology
- Pay Range: $21.72/Hr. - $33.67/Hr.
- FTE/Hours per pay period: 1.00 - 1.00 - 40 hrs/week
- Shift: Day
- Job ID: 40304
Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more: Benefits | DHMC and Clinics Careers
Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
See All 10 Support Analyst Jobs in New Hampshire
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Find Support Analyst JobsSupport Analyst Jobs by City in New Hampshire
Where New Hampshire roles are concentrated, by current openings.
Support Analyst Job Market in New Hampshire
A snapshot from current New Hampshire openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What New Hampshire Employers Look For
The qualifications that appear most often in support analyst jobs across New Hampshire.
- Associate or bachelor's degree in information technology, computer science, or a related field
- Hands-on experience with ticketing systems such as ServiceNow, Remedy, or Jira
- Demonstrated ability to troubleshoot hardware, software, and network connectivity issues
- Strong written and verbal communication skills for end-user and stakeholder interactions
- Familiarity with ITIL frameworks and service desk best practices
- CompTIA A+, Network+, or Microsoft certifications preferred for mid-level positions
Support Analyst Jobs in New Hampshire: Frequently Asked Questions
How do you become a support analyst in New Hampshire?
Most support analyst roles in New Hampshire require at minimum an associate degree in information technology or a closely related field, though a bachelor's degree is preferred for positions at larger employers. New Hampshire does not require a state-issued license for this role. Employers across Manchester and Nashua typically look for candidates with a recognized IT certification such as CompTIA A+ or ITIL Foundation alongside any hands-on helpdesk or technical support experience.
Which companies hire support analysts in New Hampshire?
New Hampshire support analyst roles are posted by Xtreme Solutions, Galvion, and CVS Health and others right now, based on current listings on Migrate Mate as of July 2026. New Hampshire's mix of healthcare networks, defense contractors, and financial services firms means openings appear across a range of industries and support disciplines.
Which New Hampshire cities have the most support analyst jobs?
Portsmouth, New Hampshire, and Salem have the most support analyst openings in New Hampshire. Manchester and Nashua lead because of their concentration of technology companies, insurance firms, and corporate headquarters, while Concord draws openings from state government agencies and the healthcare institutions anchored there.
Are there remote support analyst jobs in New Hampshire?
Yes, and more than many roles, since support analyst work is largely desk-based and ticket-driven. About 75% of support analyst openings tied to New Hampshire are remote or hybrid as of July 2026, reflecting how well the role translates to distributed teams. Application support and IT service desk functions are the most consistently remote, while roles tied to on-site hardware or lab environments tend to require an in-person presence.
How can I get hired as a support analyst in New Hampshire with little or no experience?
The most realistic entry path is a helpdesk or IT technician role, which many New Hampshire employers use as a feeder position for support analyst openings. Large healthcare employers like Dartmouth Health and hospital networks in the Manchester area regularly hire entry-level IT support staff and develop them internally. A CompTIA A+ certification and any experience in customer-facing technical roles, even from retail or phone support, strengthens a first application considerably.
Where can I find and apply to support analyst jobs in New Hampshire?
You can find and apply to support analyst jobs in New Hampshire on Migrate Mate, which lists current openings from employers across the state. Search the roles available, find the ones that match your experience and preferred location, and apply directly through each listing.
See All 10 Support Analyst Jobs in New Hampshire
Find roles in New Hampshire that match your experience and apply in just a few clicks.
Find Support Analyst Jobs