Customer Service Representative Jobs in New Hampshire
Customer Service Representative jobs in New Hampshire concentrate in financial services, healthcare administration, insurance, and retail, with steady hiring from entry-level through senior and team-lead roles. Manchester, Nashua, and Concord anchor the bulk of openings, where established employers like Anthem Blue Cross Blue Shield, Fidelity Investments, and Liberty Mutual maintain significant New Hampshire operations. The most in-demand specialties are benefits support, technical helpdesk, and financial account servicing. See the openings below and apply to the ones that match your experience.
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Showing 5 of 89+ Customer Service Representative jobs
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
Behavioral Health Customer Service Representatives (CSR) provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources. The role guides the member through their members plan of benefits, Aetna policy and procedures as well as having knowledge of resources to comply with any regulatory guidelines.
Position Overview
- Schedule: Monday-Friday 11:45AM-8:15PM EST
Schedules subject to change at any time with advanced notice due to business need.
Holiday/PTO Requirements: As a 24-hour call center operation, we will treat holidays as normal working business days, unless you have been approved for time off. This means you would work your normal shift if the Company Observed Holiday falls on your normal workday. No PTO available the first 45 days of employment.
Training Requirements: First six-seven weeks of employment will be training on Monday-Friday 9:00AM-5:30PM EST.
What you will do
Creates an empathetic connection with our members by understanding and engaging the member to the fullest to champion for our members' best health.
Taking accountability to fully understand the member’s needs by building a trusting and caring relationship with the member.
Anticipates customer needs by answering unasked questions.
Performs review of member claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible.
Performs financial data maintenance as necessary.
Explains member's rights and responsibilities in accordance with contract.
Workspace Requirements
Must have a quiet/secure workspace in your home.
Recommended Technical requirements when obtaining your own residential internet service.
Select an internet service that is either broadband or fiber (e.g., Verizon Fios, Comcast).
Select a minimum of 25mbps/3mbps. Remember, the higher the speed, the faster your internet. A hardwired connection is required (ethernet connection); a wireless connection will introduce the risk of performance degradation.
Consider the internet usage of others in the household during your scheduled working hours. You may need to obtain a higher speed internet connection so your ability to perform your work is not affected. Streaming video content and gaming will significantly reduce the amount of bandwidth available for your corporate equipment.
Required Qualifications
1+ years of experience in a healthcare, call center environment.
Experience using Microsoft Office products’ specifically Excel, Outlook, and Word.
Preferred Qualifications
Previous Behavioral Health, Medical, or Insurance background.
Experience working from home in a remote role.
Education
High School Diploma or GED.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$17.00 - $31.30This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 07/17/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
Behavioral Health Customer Service Representatives (CSR) provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources. The role guides the member through their members plan of benefits, Aetna policy and procedures as well as having knowledge of resources to comply with any regulatory guidelines.
Position Overview
- Schedule: Monday-Friday 11:45AM-8:15PM EST
Schedules subject to change at any time with advanced notice due to business need.
Holiday/PTO Requirements: As a 24-hour call center operation, we will treat holidays as normal working business days, unless you have been approved for time off. This means you would work your normal shift if the Company Observed Holiday falls on your normal workday. No PTO available the first 45 days of employment.
Training Requirements: First six-seven weeks of employment will be training on Monday-Friday 9:00AM-5:30PM EST.
What you will do
Creates an empathetic connection with our members by understanding and engaging the member to the fullest to champion for our members' best health.
Taking accountability to fully understand the member’s needs by building a trusting and caring relationship with the member.
Anticipates customer needs by answering unasked questions.
Performs review of member claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible.
Performs financial data maintenance as necessary.
Explains member's rights and responsibilities in accordance with contract.
Workspace Requirements
Must have a quiet/secure workspace in your home.
Recommended Technical requirements when obtaining your own residential internet service.
Select an internet service that is either broadband or fiber (e.g., Verizon Fios, Comcast).
Select a minimum of 25mbps/3mbps. Remember, the higher the speed, the faster your internet. A hardwired connection is required (ethernet connection); a wireless connection will introduce the risk of performance degradation.
Consider the internet usage of others in the household during your scheduled working hours. You may need to obtain a higher speed internet connection so your ability to perform your work is not affected. Streaming video content and gaming will significantly reduce the amount of bandwidth available for your corporate equipment.
Required Qualifications
1+ years of experience in a healthcare, call center environment.
Experience using Microsoft Office products’ specifically Excel, Outlook, and Word.
Preferred Qualifications
Previous Behavioral Health, Medical, or Insurance background.
Experience working from home in a remote role.
Education
High School Diploma or GED.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$17.00 - $31.30This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 07/17/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
See All 89 Customer Service Representative Jobs in New Hampshire
Find roles in New Hampshire that match your experience and apply in just a few clicks.
Find JobsCustomer Service Representative Jobs by City in New Hampshire
Where New Hampshire roles are concentrated, by current openings.
Customer Service Representative Job Market in New Hampshire
A snapshot from current New Hampshire openings, updated as new roles post.
Who's Hiring
- Circle K22
- U-Haul11
- Bar Harbor Bank & Trust7
- State Farm6
- Web Team Associates3
Top Industries Hiring
- Retail12
- Automotive7
- Transportation & Logistics7
- E-Commerce & Online Marketplaces7
- Banking & Financial Services6
What New Hampshire Employers Look For
The qualifications that appear most often in customer service representative jobs across New Hampshire.
- High school diploma or GED required by most New Hampshire employers
- At least one year of customer-facing or call-center experience preferred
- Proficiency with CRM platforms such as Salesforce or Zendesk
- Strong written and verbal communication skills for multi-channel support
- Ability to handle high call or ticket volume in a fast-paced environment
- Familiarity with HIPAA or financial data privacy guidelines for regulated industries
Customer Service Representative Jobs in New Hampshire: Frequently Asked Questions
How do you become a customer service representative in New Hampshire?
Most customer service representative roles in New Hampshire require a high school diploma or equivalent, with no state-issued license needed for the general role. Employers in regulated sectors like insurance expect candidates to obtain a New Hampshire Property and Casualty or Life and Health producer license through the New Hampshire Insurance Department if handling policy inquiries. For healthcare-adjacent roles, familiarity with HIPAA compliance is expected. Entry-level candidates typically start in call center or retail support positions before moving into specialized industry roles.
Which companies hire customer service representatives in New Hampshire?
New Hampshire customer service representative roles are posted by Circle K, U-Haul, and Bar Harbor Bank & Trust and others right now, based on current listings on Migrate Mate as of July 2026. New Hampshire's concentration of insurance carriers, financial services firms, and healthcare networks means many of these openings come from large regulated-industry employers with ongoing headcount needs.
Which New Hampshire cities have the most customer service representative jobs?
Nashua, Bedford, and Manchester lead New Hampshire for customer service representative openings. Manchester drives the largest share thanks to its dense cluster of insurance, financial services, and healthcare employers, while Nashua benefits from proximity to the Massachusetts border and a strong technology and benefits-administration sector, and Concord's concentration of state government offices and health insurers sustains consistent openings year-round.
Are there remote customer service representative jobs in New Hampshire?
Yes, and more than most fields, since customer service representative work is well-suited to phone and digital channels that don't require a physical location. About 19% of customer service representative openings tied to New Hampshire are remote or hybrid as of July 2026, reflecting the strong presence of financial services and insurance employers who have long supported distributed teams. Roles focused on benefits support and account servicing tend to have the highest remote availability.
How can I get hired as a customer service representative in New Hampshire with little or no experience?
The most realistic entry path is applying to seasonal or part-time retail and call-center roles at New Hampshire-based employers, which regularly bring on candidates without prior experience and provide on-the-job training. Large insurers and financial firms in Manchester and Nashua run structured onboarding cohorts for new hires coming from retail, food service, or administrative backgrounds. Earning a New Hampshire Property and Casualty insurance producer license gives applicants a measurable edge for roles at carriers, and completion of a community college customer service or business communications course at NHTI or Great Bay Community College strengthens an entry-level application.
Where can I find and apply to customer service representative jobs in New Hampshire?
You can find and apply to customer service representative jobs in New Hampshire on Migrate Mate, which lists current openings tied to the state. Search the listings to find roles that match your experience level, industry background, and preferred location or work arrangement, then apply directly to the ones that fit.
See All 89 Customer Service Representative Jobs in New Hampshire
Find roles in New Hampshire that match your experience and apply in just a few clicks.
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