Technical Customer Support Jobs in Philadelphia, PA
Technical Customer Support jobs in Philadelphia are concentrated in Center City, University City, and the Navy Yard corridor, with strong demand across healthcare IT, financial services, and enterprise software. Employers actively hiring right now include Jazz Pharmaceuticals, Comcast, and Penn Medicine. Find a role that fits below and apply directly.
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Showing 5 of 80+ Technical Customer Support jobs
INTRODUCTION
Exciting ServiceNow Opportunities – 100% Remote | Full-time & Part-time
I hope all is well at your end. We are reaching out with exciting opportunities that align perfectly with your ServiceNow expertise. Our direct client is offering both full-time and part-time positions with 100% remote work flexibility, allowing you to balance your professional and personal priorities.
ROLE
Open Roles:
1. ServiceNow ITAM – SAM/HAM
2. ServiceNow ITOM – CMDB
3. ServiceNow ITBM – SPM
4. ServiceNow Integration – CMDB
BASIC QUALIFICATIONS
- Active relevant ServiceNow certifications for each role.
- Strong hands-on experience in the respective ServiceNow modules.
- Ability to work effectively in a remote environment.
PREFERRED QUALIFICATIONS
- Flexible remote work options (Full-time / Part-time).
- Work with a direct client on impactful projects.
- Opportunity to leverage and grow your ServiceNow expertise.
If you are a certified ServiceNow professional looking for a flexible remote role, we would love to hear from you!
CONTACT
Apply Now / Contact: drishti.jain@mastechdigital.com
Thanks & Regards
Drishti Jain she/her
ServiceNow Recruiting Specialist
T: (412) 688-6670
drishti.jain@mastechdigital.com
INTRODUCTION
Exciting ServiceNow Opportunities – 100% Remote | Full-time & Part-time
I hope all is well at your end. We are reaching out with exciting opportunities that align perfectly with your ServiceNow expertise. Our direct client is offering both full-time and part-time positions with 100% remote work flexibility, allowing you to balance your professional and personal priorities.
ROLE
Open Roles:
1. ServiceNow ITAM – SAM/HAM
2. ServiceNow ITOM – CMDB
3. ServiceNow ITBM – SPM
4. ServiceNow Integration – CMDB
BASIC QUALIFICATIONS
- Active relevant ServiceNow certifications for each role.
- Strong hands-on experience in the respective ServiceNow modules.
- Ability to work effectively in a remote environment.
PREFERRED QUALIFICATIONS
- Flexible remote work options (Full-time / Part-time).
- Work with a direct client on impactful projects.
- Opportunity to leverage and grow your ServiceNow expertise.
If you are a certified ServiceNow professional looking for a flexible remote role, we would love to hear from you!
CONTACT
Apply Now / Contact: drishti.jain@mastechdigital.com
Thanks & Regards
Drishti Jain she/her
ServiceNow Recruiting Specialist
T: (412) 688-6670
drishti.jain@mastechdigital.com
See All 80 Technical Customer Support Jobs in Philadelphia
Find roles in Philadelphia that match your experience and apply in just a few clicks.
Find JobsTechnical Customer Support Job Market in Philadelphia
Who's Hiring
- Jazz Pharmaceuticals10
- Comcast4
- Penn Medicine4
- Deloitte3
- NORR2
Top Industries Hiring
- Technology & Software
- Consulting & Professional Services
- Healthcare & Medical Services
- Government & Public Sector
- Energy
Technical Customer Support Jobs in Philadelphia: Frequently Asked Questions
How do I get a technical customer support job in Philadelphia?
Focus your search on Philadelphia's healthcare technology, financial services, and enterprise software sectors, which consistently post the most openings. Center City firms, University City health systems, and the growing Navy Yard tech campus are the strongest local hiring hubs. Candidates who demonstrate familiarity with ticketing platforms, CRM tools, and SaaS troubleshooting stand out in Philadelphia's market, where employers often prefer hands-on diagnostic experience over generalist backgrounds.
Which companies hire technical customer supports in Philadelphia?
Employers hiring technical customer supports in Philadelphia right now include Jazz Pharmaceuticals, Comcast, and Penn Medicine, based on current listings on Migrate Mate as of July 2026. Philadelphia's mix of large health systems, regional banks, insurance carriers, and mid-size software companies creates a diverse and consistent hiring pipeline for this role year-round.
Are there remote technical customer support jobs in Philadelphia?
Yes, though availability depends heavily on the role, since positions requiring hands-on hardware support or on-site troubleshooting are rarely remote, while desk-based and software-focused support roles are commonly offered remotely. About 67% of technical customer support openings tied to Philadelphia are remote or hybrid as of July 2026, reflecting broader industry trends. Cloud platform support and SaaS helpdesk roles see the highest remote flexibility among Philadelphia postings.
How can I get a technical customer support job in Philadelphia with little or no experience?
The most realistic entry path in Philadelphia is through IT helpdesk or tier-one support roles at the city's large health systems, insurance companies, or managed service providers, which routinely hire candidates with CompTIA A+ certification or completed associate degrees in IT. Community College of Philadelphia and local bootcamps offer short credentials that carry weight with regional employers. Applying to contract or temp-to-hire positions through Philadelphia staffing firms is another practical door into permanent technical support roles.
Which industries hire the most technical customer supports in Philadelphia?
Philadelphia technical customer support roles concentrate in Technology & Software, Consulting & Professional Services, and Healthcare & Medical Services, based on current listings on Migrate Mate as of July 2026. Philadelphia's dense concentration of major health systems, a historically strong insurance and banking sector, and a growing base of enterprise software companies make it one of the more active mid-Atlantic markets for this role.
Related Jobs in Pennsylvania
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