Technical Customer Support Jobs in Pittsburgh, PA
Technical Customer Support jobs in Pittsburgh are in active demand, concentrated in the Strip District, Downtown, and Shadyside across healthcare IT, financial technology, and enterprise software. Employers hiring right now include Carnegie Mellon University, Tata Consultancy Services (TCS), and Google. Scan the live roles below and apply to whichever ones fit.
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Are you an experienced Sales Professional in the process industry looking to grow your career? If so, Emerson has an exciting opportunity for you! Based in the Pittsburgh, PA area you will be responsible for driving Flow sales in Western PA and Northern WV within a large installed base of accounts and providing solutions in oil & gas, metals and mining, chemical, power and waste and water treatment markets. In this position, you will partner with customers to make the world healthier, safer, and more sustainable. If you are looking to begin your career with an industry leader, we would love to hear from you! This is a remote field-based position located within the territory.
In this Role, Your Responsibilities Will Be:
- Act as a Strategic Partner to both current and prospective customers, gaining a deep understanding of their business needs and recommending solutions to maintain and grow sales
- Use proven sales strategies and CRM tools to effectively promote and sell the company’s products, image, and “total value”
- Conduct regular territory analysis and strategic planning to identify and capitalize on opportunities
- Pursue and secure major project business, demonstrating a strong ability to close deals
- Effectively sets priorities and manages time efficiently
- Develop product-based solutions to address customers’ latent pain.
- Deliver sales solutions both independently and collaboratively, working seamlessly across teams to achieve success
Who You Are:
You relate comfortably with people across levels, functions, cultures, and geographies; understanding interpersonal and group dynamics and engaging in an effective manner. You analyze multiple and diverse sources of information and readily distinguish between what’s relevant and what’s unimportant to efficiently define sophisticated problems accurately before moving to solutions. You maintain a positive demeanor and forward-thinking approach despite troubling circumstances or setbacks. You negotiate strategically in tough situations, by responding efficiently to the reactions and positions of others, to win concessions without damaging relationships.
For This Role, You Will Need:
- Bachelor’s degree or equivalent experience, or combination of education and experience relevant to our products and industry.
- Minimum 1 years of related technical sales experience
- Valid Driver’s License
- Self-motivated and able to work independently with minimal supervision
- Willingness and ability to travel within territory as required, with potential for occasional overnight stays
- Availability for occasional travel outside the territory for factory training and meetings
Preferred Qualifications that Set You Apart:
- Bachelor’s Degree in Engineering, Technical, or Business
- Three (3) or more years of related technical sales experience
Our Culture & Commitment to You:
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
#LI-MH2
WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
Work Authorization
Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Accessibility Assistance or Accommodation
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .
ABOUT EMERSON
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
No calls or agencies please.
See All 69 Technical Customer Support Jobs in Pittsburgh
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Who's Hiring



Top Industries Hiring
- Technology & Software
- Consulting & Professional Services
- Healthcare & Medical Services
- Construction & Real Estate
- Investment & Asset Management
Technical Customer Support Jobs in Pittsburgh: Frequently Asked Questions
How do I get a technical customer support job in Pittsburgh?
Focus your search on Pittsburgh's healthcare IT, fintech, and software sectors, which generate the most technical customer support openings locally. Companies clustered Downtown and in the Strip District tech corridor hire frequently, and so do hospital networks and insurance technology firms in the broader metro. Candidates who can demonstrate CRM proficiency, ticketing system experience, and clear troubleshooting communication tend to move fastest through interviews in this market.
Which companies hire technical customer supports in Pittsburgh?
Employers hiring technical customer supports in Pittsburgh right now include Carnegie Mellon University, Tata Consultancy Services (TCS), and Google, based on current listings on Migrate Mate as of July 2026. Pittsburgh's mix of legacy financial institutions, university-affiliated health systems, and a growing base of SaaS and robotics companies means a wide range of employer types are actively staffing these roles.
Are there remote technical customer support jobs in Pittsburgh?
Yes, technical customer support is well suited to remote work since most of the role involves digital communication, ticketing platforms, and screen sharing rather than on-site presence. About 61% of technical customer support openings tied to Pittsburgh are remote or hybrid as of July 2026, with the remote share strongest in software and fintech roles compared to hardware-adjacent or lab-support positions.
How can I get a technical customer support job in Pittsburgh with little or no experience?
The most realistic entry path in Pittsburgh is landing a help desk or IT support associate role at one of the city's many healthcare networks, insurance carriers, or university technology departments, which routinely hire candidates without deep experience if they show strong communication skills and basic technical aptitude. Community College of Allegheny County offers affordable IT credentials that Pittsburgh employers recognize, and internship pipelines at Carnegie Mellon and Pitt often feed into full-time technical support openings for motivated candidates.
Which industries hire the most technical customer supports in Pittsburgh?
Most technical customer support openings in Pittsburgh sit in Technology & Software, Consulting & Professional Services, and Healthcare & Medical Services, per current listings on Migrate Mate as of July 2026. Pittsburgh's concentration of hospital systems, insurance technology companies, and a rapidly expanding robotics and AI sector creates sustained demand for support professionals who can handle technically complex products and enterprise software.
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