Technical Customer Support Jobs in Pittsburgh, PA

Technical Customer Support jobs in Pittsburgh are in active demand, concentrated in the Strip District, Downtown, and Shadyside across healthcare IT, financial technology, and enterprise software. Employers hiring right now include Carnegie Mellon University, Tata Consultancy Services (TCS), and Google. Scan the live roles below and apply to whichever ones fit.

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Overview

Open roles69
Top employerCarnegie Mellon University
Work type39% On-site
Top credentialBachelor's degree
Companies hiring48

Showing 5 of 69+ Technical Customer Support jobs

Emerson
Technical Sales Representative- Pittsburgh
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Emerson
New 13h ago
Technical Sales Representative- Pittsburgh
Emerson
Pittsburgh, Pennsylvania
Business Development
Partnerships & Business Development
Sales
Remote (US)
Bachelor's degree in business
10,000+

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Carnegie Mellon University
Operations Technical and Admin Assistant - Facilities Management Services (FMS)
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Carnegie Mellon University
New 18h ago
Operations Technical and Admin Assistant - Facilities Management Services (FMS)
Carnegie Mellon University
Pittsburgh, Pennsylvania
Compliance & Legal
Compliance & Risk
Data Science & Analytics
Quality Assurance & Testing (QA Testing)
High school diploma or GED
5,001-10,000

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Carnegie Mellon University
Technical Manager - Cyber Risk Management
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Carnegie Mellon University
New 18h ago
Technical Manager - Cyber Risk Management
Carnegie Mellon University
Pittsburgh, Pennsylvania
Business Development
Business Strategy
Partnerships & Business Development
Bachelor of Science
5,001-10,000

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PPG
Technical Lead, GCSS - Aerospace, Capabilities
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PPG
Added 1d ago
Technical Lead, GCSS - Aerospace, Capabilities
PPG
Pittsburgh, Pennsylvania
Customer Service & Support
Customer Support
IT Support
Technical Program Management
10,000+

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Q
Business Technical Architect
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Q
Added 1d ago
Business Technical Architect
Qode
Pittsburgh, Pennsylvania
Cloud & DevOps
Cloud Engineering
DevOps
Solutions Engineering & Architecture
Hybrid
Master data management

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See All 69 Technical Customer Support Jobs in Pittsburgh

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Technical Customer Support Job Market in Pittsburgh

Who's Hiring

Carnegie Mellon University
Carnegie Mellon University5 open roles
Tata Consultancy Services (TCS)
Tata Consultancy Services (TCS)5 open roles
Google
Google3 open roles

Top Industries Hiring

  • Technology & Software
  • Consulting & Professional Services
  • Healthcare & Medical Services
  • Construction & Real Estate
  • Investment & Asset Management

Technical Customer Support Jobs in Pittsburgh: Frequently Asked Questions

How do I get a technical customer support job in Pittsburgh?

Focus your search on Pittsburgh's healthcare IT, fintech, and software sectors, which generate the most technical customer support openings locally. Companies clustered Downtown and in the Strip District tech corridor hire frequently, and so do hospital networks and insurance technology firms in the broader metro. Candidates who can demonstrate CRM proficiency, ticketing system experience, and clear troubleshooting communication tend to move fastest through interviews in this market.

Which companies hire technical customer supports in Pittsburgh?

Employers hiring technical customer supports in Pittsburgh right now include Carnegie Mellon University, Tata Consultancy Services (TCS), and Google, based on current listings on Migrate Mate as of July 2026. Pittsburgh's mix of legacy financial institutions, university-affiliated health systems, and a growing base of SaaS and robotics companies means a wide range of employer types are actively staffing these roles.

Are there remote technical customer support jobs in Pittsburgh?

Yes, technical customer support is well suited to remote work since most of the role involves digital communication, ticketing platforms, and screen sharing rather than on-site presence. About 61% of technical customer support openings tied to Pittsburgh are remote or hybrid as of July 2026, with the remote share strongest in software and fintech roles compared to hardware-adjacent or lab-support positions.

How can I get a technical customer support job in Pittsburgh with little or no experience?

The most realistic entry path in Pittsburgh is landing a help desk or IT support associate role at one of the city's many healthcare networks, insurance carriers, or university technology departments, which routinely hire candidates without deep experience if they show strong communication skills and basic technical aptitude. Community College of Allegheny County offers affordable IT credentials that Pittsburgh employers recognize, and internship pipelines at Carnegie Mellon and Pitt often feed into full-time technical support openings for motivated candidates.

Which industries hire the most technical customer supports in Pittsburgh?

Most technical customer support openings in Pittsburgh sit in Technology & Software, Consulting & Professional Services, and Healthcare & Medical Services, per current listings on Migrate Mate as of July 2026. Pittsburgh's concentration of hospital systems, insurance technology companies, and a rapidly expanding robotics and AI sector creates sustained demand for support professionals who can handle technically complex products and enterprise software.

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