JOB INFORMATION

• Job Title: Technology Delivery Owner Senior
• Job Code: 123671
• Job Grade: 58

JOB SUMMARY

The Technology Delivery Owner Senior SAP S/4HANA is responsible for the technical configuration, delivery, and operational reliability of defined components of the organization's SAP S/4HANA environment, operating under the RISE with SAP model. This role combines hands-on technical execution with ownership of technical decisions within an established architecture, leads day-to-day technical coordination with SAP Enterprise Cloud Services (ECS) and SI partners for assigned scope, and supports the broader SAP technical strategy. Which includes the platform's growing SAP BTP and Business AI/Joule footprint set by the Technology Delivery Owner and Enterprise Architecture.

LEVEL OF RESPONSIBILITY

• Complex responsibilities related to primary focus of job area. Uses best practices and in-depth business knowledge to solve complex problems and improve products or services. May adapt procedures, processes and techniques to meet the more complex requirements of position.

ESSENTIAL FUNCTIONS

• Own technical configuration, enhancements, and architecture decisions for defined components of the SAP S/4HANA landscape.

• Develop solutions by configuring packaged SAP components and integrating composite applications supporting the platform.

• Perform Level 3 technical support and work independently or with others to troubleshoot and resolve complex problems affecting the SAP platform.

• Lead root cause analysis and remediation for complex incidents affecting the SAP platform.

• Own the day-to-day technical relationship with SAP Enterprise Cloud Services (ECS) and SI partners for assigned scope, including service and change request execution.

• Lead technical planning and execution for SAP release cycles, support package updates, and landscape changes (sandbox, QA, production) within assigned scope.

• Own SAP security and authorizations tasks for assigned components, including role design and access reviews, in coordination with enterprise security teams.

• Evaluate technical feasibility of business and integration requirements against the SAP platform, and develop sound technical designs.

• Mentor Associate and Staff level technical team members supporting the SAP platform.

• Maintain and improve SAP technical documentation, architecture diagrams, and runbooks.

• Identify technical debt and solution gaps within assigned components of the SAP landscape, recommending remediation approaches.

• Support technical evaluation of SAP-related vendor tools and proposals.

• Support tracking of the Standard/Optional/Additional Service split under RISE for assigned scope, flagging discrepancies to the Specialist-level lead.

• Perform other related duties.

• All other duties as assigned.

REQUIREMENTS

WORKING CONDITIONS

• Office work using computers.
• Occasional out of state travel to attend Training Courses/User Group meetings, etc.
• May be required to work non-standard work schedules which includes periodic availability for emergency duty.

SPECIAL SAFETY REQUIREMENTS

• Member will not be required to drive in order to perform their job duties.
• Member is not required to perform any safety sensitive duties.

KNOWLEDGE, SKILLS AND ABILITIES (KSAS)

• Strong technical knowledge of SAP S/4HANA architecture, including core modules, Fiori/UI5, and the underlying HANA database.

• Working knowledge of SAP Business Technology Platform (BTP), including Integration Suite and Cloud Connector.

• Working understanding of the RISE with SAP service model and the customer/SAP/partner division of responsibilities.

• Experience with SAP Basis operations: transport management, system performance monitoring, and release/upgrade support.

• Solid understanding of SAP security and authorizations, including role design and access governance.

• Ability to lead root cause analysis and resolve complex SAP technical issues independently.

• Demonstrated experience coordinating with vendor or SI partner teams and tracking deliverables.

• Ability to evaluate technical feasibility and develop sound technical designs from business requirements.

• Ability to mentor and guide less experienced technical staff.

• Strong technical writing and documentation skills.

• Effective communication skills with technical, business, and leadership stakeholders.

• Demonstrated ability to maintain a high level of integrity and discretion when handling confidential business and system data.

LICENSES AND CERTIFICATIONS

SAP certification(s) in relevant technical domains (e.g., S/4HANA Technology, BTP, or Basis) preferred but not required.

HEALTH AND SAFETY (MEDICAL/DOT REQUIREMENTS)

• Pre-Employment Drug Screen

SALARY RANGE

$96,262 - $128,357