Technical Manager Jobs in Charlotte, NC

The Team

ConvergeCONSUMER™ is a product-driven business that combines differentiated consumer insights with robust prediction and optimization capabilities to help consumer-focused businesses improve decision-making and deliver personalized experiences to drive growth, consumer loyalty, and profitability. We operate with the speed and agility of a startup within the world's largest professional services firm.

We drive value for our clients by optimizing decisions and actions at a level of granularity only made possible with today's data and technology. ConvergeCONSUMER's suite of solutions helps consumer-facing businesses prosper in a world being re-shaped by convergence, where the lines between industries, competitors and collaborators, consumers and suppliers, and even human and artificial intelligence have blurred.

Position Summary

Are you a technical product manager who'd rather demo a capability than write a slide about it? We're looking for a field-facing PM to own the adoption, socialization, and customer-facing success of the Converge Agentic Framework (CAF) across ConvergeCONSUMER's product portfolio - acting as the bridge between CAF engineering and the teams building on top of it. This isn't a status tracker or meeting-scheduler role: it's someone who can demo, sell, socialize, gather feedback, and refine requirements.

Recruiting for this role ends on 12/01/2026.

Work you'll do

As the Technical Field-Facing Product Manager, you will:

• Own the Agentic portfolio - serve as the go-to owner of the Agentic story across ConvergeCONSUMER products, able to independently demo and explain every major Core Agentic capability and articulate its differentiation and business value
• Act as the primary interface between the CAF engineering team and ConvergeCONSUMER, alongside peer consuming organizations, converting feedback into actionable engineering work
• Own backlog, requirement clarification, acceptance criteria, and delivery readiness validation ahead of each build
• Evangelize CAF and lead the narrative through internal marketing, roadshows, whitepapers, and executive updates
• Lead demos and produce showcase content, staying involved in every customer interaction that touches Agentic capabilities
• Drive adoption and cross-org collaboration, tracking usage and helping prioritize engineering allocation with product leadership
• Track Agentic feature usage and development needs across the Consumer portfolio, surfacing patterns that should inform the roadmap
• Partner with Consumer account and delivery teams to make sure Agentic capabilities are positioned and demoed correctly in client conversations

The successful candidate would possess these skills:

• Comfortable operating as both a technical expert and a compelling storyteller, equally at home in a hands-on demo and an executive briefing
• Strong bias toward action - prefers demoing and gathering feedback directly over relying on status decks or meeting cycles
• Skilled translator between engineering reality and business or customer value
• Proactive relationship-builder across engineering, product, and customer-facing teams
• Genuine curiosity about emerging agentic and AI capabilities and how they create real client value
• Comfortable owning ambiguous, cross-organizational problems without a clear existing owner

Qualifications

Required:

• Bachelor's degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience.
• 5+ years of experience in technical product management, solutions engineering, or customer-facing technical roles
• 2+ years of experience demoing technical or AI capabilities to customers or executives, including partnering with engineering teams to translate feedback into requirements and acceptance criteria
• Ability to travel 20-25%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

• Working familiarity with agentic or AI frameworks such as LangChain or LangGraph, or strong fluency explaining agentic/AI concepts to non-technical audiences
• Experience producing field-enablement content such as demos, whitepapers, or executive briefings, and working across globally distributed engineering and product teams

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $116,200-$229,100

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.