Customer Engineer Jobs in North Carolina
Customer Engineer jobs in North Carolina are in steady demand, with the strongest concentration in enterprise technology, telecommunications, and advanced manufacturing sectors and openings at every level from entry-level field technicians through senior solution architects. Charlotte, Raleigh, and the Research Triangle Park corridor account for the bulk of hiring, anchored by employers such as IBM, Cisco, and Lenovo, which maintains its North American headquarters in Morrisville. Cloud infrastructure support, networking systems, and hardware lifecycle management are the most consistently requested specializations across active listings. Find a role that fits below and apply directly.
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The Customer Engineer installs and trains Amada software at customer facilities and Amada facilities. The CE also supports, trouble-shoots and maintains Amada software at the local office.
ESSENTIAL FUNCTIONS:
- Install Amada software and connect to machine at customer facility.
- Training Amada software based on customer’s process.
- Complete status reports and expense reports, after onsite service.
- The ability to communicate in the English language.
- Good customer relations and follow through.
- Basic machine operation.
- Basic Networking
- In house software support.
- Support for overflow in call center.
- Bilingual English/Spanish
REPORTING RELATIONSHIP:
Reports to CE Manager
SUBORDINATE STAFF:
None
KNOWLEDGE:
All Amada software. High level of PC knowledge, Domain Network, Active directory, SQ, Security and Networking policy.
A 4 yr degree in Electronics or a minimum of a 2 yr degree with related work experience preferred. Comptia A+ Network+ is welcomed.
SKILLS:
- Software installation.
- Software training and trouble shooting.
- Advanced knowledge of computers, Windows OS
- Windows XP, Vista, 7, 8, 10.
- Windows 2000, 2008, 2012, 2016.
- Basic / working SQL Knowledge.
- Basic to advanced Networking.
- Ability to connect Network Switch / Manage Switch.
TRAVEL:
Routine travel with over night stays.
WORKING CONDITIONS:
LIFTING: Average Weight: 25 lb. Frequency: Daily
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
The Customer Engineer installs and trains Amada software at customer facilities and Amada facilities. The CE also supports, trouble-shoots and maintains Amada software at the local office.
ESSENTIAL FUNCTIONS:
- Install Amada software and connect to machine at customer facility.
- Training Amada software based on customer’s process.
- Complete status reports and expense reports, after onsite service.
- The ability to communicate in the English language.
- Good customer relations and follow through.
- Basic machine operation.
- Basic Networking
- In house software support.
- Support for overflow in call center.
- Bilingual English/Spanish
REPORTING RELATIONSHIP:
Reports to CE Manager
SUBORDINATE STAFF:
None
KNOWLEDGE:
All Amada software. High level of PC knowledge, Domain Network, Active directory, SQ, Security and Networking policy.
A 4 yr degree in Electronics or a minimum of a 2 yr degree with related work experience preferred. Comptia A+ Network+ is welcomed.
SKILLS:
- Software installation.
- Software training and trouble shooting.
- Advanced knowledge of computers, Windows OS
- Windows XP, Vista, 7, 8, 10.
- Windows 2000, 2008, 2012, 2016.
- Basic / working SQL Knowledge.
- Basic to advanced Networking.
- Ability to connect Network Switch / Manage Switch.
TRAVEL:
Routine travel with over night stays.
WORKING CONDITIONS:
LIFTING: Average Weight: 25 lb. Frequency: Daily
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 10 Customer Engineer Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find Customer Engineer JobsCustomer Engineer Jobs by City in North Carolina
Where North Carolina roles are concentrated, by current openings.
Customer Engineer Job Market in North Carolina
A snapshot from current North Carolina openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Electronics & Hardware
What North Carolina Employers Look For
The qualifications that appear most often in customer engineer jobs across North Carolina.
- Bachelor's degree in computer science, electrical engineering, or a related technical field
- Hands-on experience installing, configuring, and troubleshooting enterprise hardware or software systems
- Proficiency with networking protocols, virtualization platforms, or cloud service environments
- Strong customer-facing communication skills with demonstrated ability to manage technical escalations
- Vendor certifications such as CompTIA A+, Cisco CCNA, or equivalent manufacturer credentials preferred
- Ability to travel within a North Carolina territory and lift equipment in a field environment
Customer Engineer Jobs in North Carolina: Frequently Asked Questions
How do you become a customer engineer in North Carolina?
The most direct path is a bachelor's degree in computer science, information technology, or electrical engineering followed by an entry-level field or support technician role. North Carolina has no state-issued license specific to customer engineers, so employers substitute vendor credentials: CompTIA A+, Cisco CCNA, or manufacturer certifications from companies like IBM or Lenovo carry real weight in local hiring. Candidates who gain hands-on lab or co-op experience through North Carolina State, UNC Charlotte, or community college technical programs are consistently competitive.
Which companies hire customer engineers in North Carolina?
Employers hiring customer engineers in North Carolina right now include Carrier, Siemens, and AMADA, based on current listings on Migrate Mate as of November 2026. North Carolina's Research Triangle Park and Charlotte tech corridor mean that large enterprise technology firms, telecommunications companies, and advanced manufacturing operations are especially active in the state throughout the year.
Which North Carolina cities have the most customer engineer jobs?
Charlotte, Raleigh, and Wendell are the North Carolina cities with the most customer engineer openings right now. Charlotte drives volume through its concentration of financial services technology and enterprise IT infrastructure, Raleigh and the Research Triangle Park corridor attract hiring from major technology companies and research institutions, and smaller metros like Durham and Cary benefit from proximity to the same anchor employers spread across the Triangle.
Are there remote customer engineer jobs in North Carolina?
Yes, but they are less common than in purely desk-based roles because customer engineer work frequently requires on-site hardware installation, equipment diagnostics, or face-to-face client support. About 71% of customer engineer openings tied to North Carolina are remote or hybrid as of November 2026, and where remote work does appear it tends to be limited to pre-sales solution design, remote monitoring, or software-side support rather than full field responsibilities.
How can I get hired as a customer engineer in North Carolina with little or no experience?
The most realistic entry path is an associate or help desk technician role at one of North Carolina's large technology employers or managed service providers, then moving into a junior customer engineer position after demonstrating field readiness. IBM and Cisco both run structured new-graduate and associate technical programs that hire from North Carolina's universities. Completing a CompTIA A+ or network technician certification through a community college program, such as those offered through Wake Technical Community College, gives candidates a concrete credential that offsets limited work history.
Where can I find and apply to customer engineer jobs in North Carolina?
You can find and apply to customer engineer jobs in North Carolina on Migrate Mate, which lists current North Carolina openings across the state's major hiring markets. Find roles that match your experience and specialization and apply directly to the employers posting them.
See All 10 Customer Engineer Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
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