Technical Operations Supervisor Jobs
Technical Operations Supervisor jobs are open across manufacturing, logistics, utilities, and telecommunications, from entry-level to senior and director levels, with specializations in process improvement, maintenance operations, and production oversight. Find a role that fits below and apply directly.
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COMPANY SUMMARY STATEMENT: As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL’s companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.
Overview: This position provides support to the Advanced Metering System Operations group. This person has the technical expertise on all the applications used by the Advanced Metering System Operations group. Typically, this person would be responsible for the business-related operations for the various metering support applications to monitor meter reading systems and data validation for internal and external customers. This position also investigates and resolves issues associated with AMI assets that have failed or that are not processing data as expected.
Responsibilities:
- Responsible for the daily business operations of the various systems and applications associated with the Advanced Metering Infrastructure (AMI) system, specifically the Meter Reading systems and the Meter Data Management System (MDMs) as well as individual meter assets.
- Evaluate and validate data in the MDMS to resolve data exceptions and monitor system inputs/outputs to ensure quality of billing and settlement data. Assess the performance of AMI system components through the tracking of meter reading data including the investigation of new alerts on customers who are missing large amounts of meter data (reads) or have meter data outside of established parameters.
- Provide technical leadership (hardware, software, communication paths) in meeting the technology needs of the Advanced Metering System Operations group and serve as the business technology liaison to PPL's ISD organization.
- Responsible for Advanced Metering Operations Group performance metrics including Head End Network availability, MV90 System availability, Meter Billing and Interval read rates, and Remote Switch Performance.
- Responsible for troubleshooting meter assets thru the Meter Read systems to determine the root cause of the issue and to refer to the appropriate group for resolution.
- Responsible for AMI data integrity. This includes monitoring data backups as well as an understanding of appropriate protocols for granting logical access to key AMI systems.
- Support the activities associated with maintaining application release version levels and system patches. Support the activities associated with application upgrades or implementation of new applications.
- Identify and Promote business opportunities in support of various PPL groups to leverage the AMI investment.
- Responsible as necessary for monitoring the performance of the RF network assets and resolving issues associated with the network.
- Monitor changes in technology and maintain a current awareness of industry trends and long-term technology plans at PPL.
- Participate in the planning, design, and implementation of AMI systems, applications, communications infrastructure and operations. Works with various groups with PPL to identify best practices while developing and documenting policies and procedures related to applications and interfaces.
- Responsible for maintaining lists for enhancements/modifications and IT related operations support requirements.
- Prepares and delivers proposals and informational presentations for management and business associates.
- Responsible for understanding PPL tariff and Regulatory requirements as they apply to billing, settlement, etc.
- Physical presence in the office/on-site to engage in face-to-face interaction and coordination of work among direct reports and co-workers.
- May be assigned an Electric Utilities emergency and storm role. This is a special assignment that comes into play during storms and other emergencies when the company needs to restore power or respond to other issues affecting customer service. This role may necessitate the need to work after-hours, outside of your normal schedule.
- Performs other duties as assigned.
- Complies with all policies and standards.
QUALIFICATIONS
- Bachelor's Degree in Engineering, Information Systems, Computer Science, Business Administration or Professional
- 7+ years relevant AMI Experience
- Ability to analyze data and troubleshoot
- Possess a high level of customer sensitivity and ability to manage stress, ambiguity, and uncertainty
- Ability to handle multiple assignments concurrently
PREFERRED QUALIFICATIONS:
- Experience with Radio Frequency (RF) Communication Technology.
- Extensive knowledge of information system administration policies and practices at PPL for the purpose of operating the AMI system in accordance with department and company goals.
- Skilled in Meter Data Management Systems (MDMS) with a comprehensive understanding of exception management and the process of meter data collection to bill issuance.
- Skilled in application administration, metrology associated with communication, and the aspects of telecommunications infrastructure to support AMI operations.
- Working knowledge of computer hardware, software, telecommunications, and knowledge of industry trends and best practices for applying AMI technologies to other workgroup tasks and activities.
- Ability to build relationships with major players in the IT and Utilities business arena.
- Must have a clear understanding of PPL utilities issues, operations, and priorities.
- Ability to define business benefits, costs, resource requirements, risks, and success criterion of technology operations.
- Ability to communicate complex ideas effectively.
- Experience in organizational and system change management.
- Data analytics skills including the ability to query and analyze information across a variety of data sources.
Technical Operations Supervisor Jobs by Experience Level
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Find JobsTechnical Operations Supervisor Job Market
Who's Hiring



Top Industries Hiring
- Energy
- Science & Research
- Banking & Financial Services
What Employers Look For
The qualifications that appear most often in technical operations supervisor jobs.
- 3 to 7 years of experience in an operations or technical supervisory role
- Demonstrated ability to lead and schedule frontline technical or production teams
- Proficiency with CMMS, ERP, or operations management software platforms
- OSHA 10 or OSHA 30 certification or willingness to obtain upon hire
- Bachelor's degree in engineering, operations management, or a related technical field
- Experience with continuous improvement methodologies such as Lean or Six Sigma
Tips for Your Technical Operations Supervisor Job Search
Quantify your operational impact on your resume
Technical operations supervisor roles attract candidates who can show measurable results. Tie your experience to output metrics, downtime reduction, or team throughput. Generic descriptions of duties get skipped when hiring managers are comparing candidates with hard numbers.
List your certifications above your job titles
Certifications like Six Sigma, PMP, or OSHA 30 are screener filters for many technical operations supervisor postings. Placing them in a prominent section near the top means they catch a recruiter's eye before your work history does.
Target postings by shift type and site scope
Job titles vary wildly in scope. A technical operations supervisor at a single-site facility and one overseeing multi-shift regional operations are very different roles. Read headcount and shift structure in each posting so you apply to roles that match your actual level.
Apply early to roles that fit
Migrate Mate lists technical operations supervisor openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a walk-through of a process you improved
Interviewers for technical operations supervisor roles almost always ask you to walk through a problem you diagnosed and fixed. Prepare a specific example that covers the root cause, the fix, and the outcome you measured. Vague answers about team culture rarely land well.
Negotiate against the full compensation package
Many technical operations supervisor offers include shift differentials, on-call pay, and tool or vehicle allowances that significantly change total value. Ask for the full compensation breakdown before you accept or counter so you're comparing the right numbers.
Technical Operations Supervisor Jobs: Frequently Asked Questions
Which companies are hiring the most technical operations supervisors?
The most active employers for technical operations supervisors right now are Amazon, Vyve Broadband, and Advocate Aurora Health, and the most openings are in North Carolina, Texas, and California, based on current listings on Migrate Mate as of November 2026. Demand is especially concentrated in manufacturing, utilities, and large-scale logistics operations.
How many technical operations supervisor jobs are remote?
About 57% of technical operations supervisor openings are fully remote or hybrid as of November 2026, which is lower than many white-collar roles because the job often requires physical presence on a production floor or operational site. Remote opportunities are most common for roles focused on overseeing distributed field teams or managing vendor and contractor coordination rather than hands-on floor supervision.
How do you become a technical operations supervisor?
Most people move into a technical operations supervisor role after several years as a technician, operator, or team lead in a relevant field. Building fluency with operations software, earning a process improvement certification like Lean or Six Sigma, and taking on project lead responsibilities before applying all strengthen your candidacy. A degree in engineering or operations management helps but is not always required when hands-on experience is strong.
Can you get a technical operations supervisor job with little experience?
Some employers will consider candidates with limited supervisory experience if they have deep technical expertise in the specific equipment or processes the role oversees. Targeting smaller facilities or night-shift supervisor openings is a practical entry point, since those roles often come with more direct mentorship and less competition. Earning an OSHA certification and completing a Lean fundamentals course signals readiness to manage safety and efficiency from day one.
What does the technical operations supervisor interview process look like?
Most employers run two to three rounds, starting with a phone or video screen focused on your technical background and leadership style. A second round typically includes behavioral questions using the situation-action-result format, often with a scenario about handling an equipment failure or a team performance issue. Final rounds at larger companies may include a facility walkthrough or a presentation on how you would approach a specific operational challenge.
Where can I find and apply to technical operations supervisor jobs?
You can find and apply to technical operations supervisor jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and location, then apply directly to each listing from the page.
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