Technical Support Associate Jobs in Indianapolis, IN
Technical Support Associate jobs in Indianapolis are concentrated in the Meridian-Kessler corridor, Downtown, and the Keystone area, with strong demand across technology services, healthcare IT, and financial services. Employers actively hiring include Eli Lilly, Salesforce, and State of Indiana. See the openings below and apply to the ones that match your experience.
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Showing 5 of 66+ Technical Support Associate jobs
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Senior Analyst, Informatics (Encounter Technical Analyst) is responsible to analyze and document business data and processes, conduct root cause analysis, and create reports or other solutions as needed to support business needs. This position is responsible to conduct analysis or produce reports of varied claim and encounter data.
Additional responsibilities to include but not limited to the following:
- Daily activities include writing simple to complex SQL queries, procedures, and reports on both an ad hoc and production basis for analysis of data trends or anomalies impacting business success.
- Proactively define, identify, develop, and implement system enhancements or modifications to support business strategic goals.
- Assists and participates in the development and prioritization of system updates. Executes test scripts and reports outcomes or defects.
- Candidate must be proficient in SQL, able to write and modify queries, interpret results, conduct root cause analysis, develop short- and long-term solutions following through to completion.
- Demonstrated ability to manage multiple projects forward simultaneously and be responsible for the results.
- Ability to establish relationships with internal and external stakeholders.
Required Qualifications
- 1 plus years of relevant programming or analytical experience. Including development and experience with writing complex queries using SQL.
- Experience in working in a data warehouse environment as well as the ability to work with large data sets from multiple data sources.
- Demonstrated analytical and problem-solving skills.
- Strong written and verbal communication skills and ability to present information to various audiences.
- Strong collaboration skills within and across teams.
- Claims/Encounters experience. (Healthcare Industry experience)
Preferred Qualifications
- QNXT or Edifecs experience.
- Experience with Electronic Data Interchange (EDI) files.
- Experience with test script development and execution.
- Experience with Agile methodologies.
Education
Bachelor’s degree or equivalent work experience.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$46,988.00 - $122,400.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 07/15/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Senior Analyst, Informatics (Encounter Technical Analyst) is responsible to analyze and document business data and processes, conduct root cause analysis, and create reports or other solutions as needed to support business needs. This position is responsible to conduct analysis or produce reports of varied claim and encounter data.
Additional responsibilities to include but not limited to the following:
- Daily activities include writing simple to complex SQL queries, procedures, and reports on both an ad hoc and production basis for analysis of data trends or anomalies impacting business success.
- Proactively define, identify, develop, and implement system enhancements or modifications to support business strategic goals.
- Assists and participates in the development and prioritization of system updates. Executes test scripts and reports outcomes or defects.
- Candidate must be proficient in SQL, able to write and modify queries, interpret results, conduct root cause analysis, develop short- and long-term solutions following through to completion.
- Demonstrated ability to manage multiple projects forward simultaneously and be responsible for the results.
- Ability to establish relationships with internal and external stakeholders.
Required Qualifications
- 1 plus years of relevant programming or analytical experience. Including development and experience with writing complex queries using SQL.
- Experience in working in a data warehouse environment as well as the ability to work with large data sets from multiple data sources.
- Demonstrated analytical and problem-solving skills.
- Strong written and verbal communication skills and ability to present information to various audiences.
- Strong collaboration skills within and across teams.
- Claims/Encounters experience. (Healthcare Industry experience)
Preferred Qualifications
- QNXT or Edifecs experience.
- Experience with Electronic Data Interchange (EDI) files.
- Experience with test script development and execution.
- Experience with Agile methodologies.
Education
Bachelor’s degree or equivalent work experience.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$46,988.00 - $122,400.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 07/15/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
See All 66 Technical Support Associate Jobs in Indianapolis
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Find JobsTechnical Support Associate Job Market in Indianapolis
Who's Hiring
Top Industries Hiring
- Biotechnology & Pharmaceuticals
- Technology & Software
- Consulting & Professional Services
- Aerospace & Defense
- Non-Profit & Social Services
Technical Support Associate Jobs in Indianapolis: Frequently Asked Questions
How do I get a technical support associate job in Indianapolis?
Target Indianapolis's largest hiring sectors first: healthcare IT, enterprise software, and financial services, which generate consistent openings for technical support roles. Companies clustered Downtown, along the Meridian corridor, and in the Keystone area tend to post frequently. A CompTIA A+ or similar certification, experience with ticketing systems, and a background supporting Windows or cloud environments will put you ahead of most applicants in this market.
Which companies hire technical support associates in Indianapolis?
Companies currently hiring technical support associates in Indianapolis include Eli Lilly, Salesforce, and State of Indiana, per current listings on Migrate Mate as of July 2026. Indianapolis draws a mix of large health systems, regional financial institutions, and mid-size software companies, all of which maintain in-house support teams.
Are there remote technical support associate jobs in Indianapolis?
Yes, though availability depends on the role, with desk-based and software support positions far more remote-friendly than hands-on hardware or on-site infrastructure roles. About 29% of technical support associate openings tied to Indianapolis are remote or hybrid as of July 2026, reflecting the city's growing enterprise software and managed services sector. Cloud support and help desk functions are most likely to offer fully remote arrangements locally.
How can I get a technical support associate job in Indianapolis with little or no experience?
The most realistic entry path in Indianapolis is through managed service providers and healthcare IT vendors, which regularly hire candidates without a degree if they hold a CompTIA A+ or IT Fundamentals certification. Large health systems such as Indiana University Health and Ascension also run structured IT support programs that accept entry-level applicants. Starting in a help desk or desktop support role at one of these employers is the clearest local route into a technical support associate position.
Which industries hire the most technical support associates in Indianapolis?
Indianapolis technical support associate roles concentrate in Biotechnology & Pharmaceuticals, Technology & Software, and Consulting & Professional Services, based on current listings on Migrate Mate as of July 2026. Indianapolis's status as a major healthcare and life sciences hub, combined with a growing fintech and logistics technology presence, creates sustained demand for technical support professionals across these sectors.
See All 66 Technical Support Associate Jobs in Indianapolis
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