Technical Support Associate Jobs in Nashville, TN
Technical Support Associate jobs in Nashville are in active demand across healthcare IT, fintech, and SaaS companies, with roles concentrated in Midtown, the Gulch, and Cool Springs. Employers hiring right now include Oracle, Amazon, and Starbucks. Find a role that fits below and apply directly.
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Showing 5 of 64+ Technical Support Associate jobs
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Senior Analyst, Informatics (Encounter Technical Analyst) is responsible to analyze and document business data and processes, conduct root cause analysis, and create reports or other solutions as needed to support business needs. This position is responsible to conduct analysis or produce reports of varied claim and encounter data.
Additional responsibilities to include but not limited to the following:
- Daily activities include writing simple to complex SQL queries, procedures, and reports on both an ad hoc and production basis for analysis of data trends or anomalies impacting business success.
- Proactively define, identify, develop, and implement system enhancements or modifications to support business strategic goals.
- Assists and participates in the development and prioritization of system updates. Executes test scripts and reports outcomes or defects.
- Candidate must be proficient in SQL, able to write and modify queries, interpret results, conduct root cause analysis, develop short- and long-term solutions following through to completion.
- Demonstrated ability to manage multiple projects forward simultaneously and be responsible for the results.
- Ability to establish relationships with internal and external stakeholders.
Required Qualifications
- 1 plus years of relevant programming or analytical experience. Including development and experience with writing complex queries using SQL.
- Experience in working in a data warehouse environment as well as the ability to work with large data sets from multiple data sources.
- Demonstrated analytical and problem-solving skills.
- Strong written and verbal communication skills and ability to present information to various audiences.
- Strong collaboration skills within and across teams.
- Claims/Encounters experience. (Healthcare Industry experience)
Preferred Qualifications
- QNXT or Edifecs experience.
- Experience with Electronic Data Interchange (EDI) files.
- Experience with test script development and execution.
- Experience with Agile methodologies.
Education
Bachelor’s degree or equivalent work experience.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$46,988.00 - $122,400.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 07/15/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Senior Analyst, Informatics (Encounter Technical Analyst) is responsible to analyze and document business data and processes, conduct root cause analysis, and create reports or other solutions as needed to support business needs. This position is responsible to conduct analysis or produce reports of varied claim and encounter data.
Additional responsibilities to include but not limited to the following:
- Daily activities include writing simple to complex SQL queries, procedures, and reports on both an ad hoc and production basis for analysis of data trends or anomalies impacting business success.
- Proactively define, identify, develop, and implement system enhancements or modifications to support business strategic goals.
- Assists and participates in the development and prioritization of system updates. Executes test scripts and reports outcomes or defects.
- Candidate must be proficient in SQL, able to write and modify queries, interpret results, conduct root cause analysis, develop short- and long-term solutions following through to completion.
- Demonstrated ability to manage multiple projects forward simultaneously and be responsible for the results.
- Ability to establish relationships with internal and external stakeholders.
Required Qualifications
- 1 plus years of relevant programming or analytical experience. Including development and experience with writing complex queries using SQL.
- Experience in working in a data warehouse environment as well as the ability to work with large data sets from multiple data sources.
- Demonstrated analytical and problem-solving skills.
- Strong written and verbal communication skills and ability to present information to various audiences.
- Strong collaboration skills within and across teams.
- Claims/Encounters experience. (Healthcare Industry experience)
Preferred Qualifications
- QNXT or Edifecs experience.
- Experience with Electronic Data Interchange (EDI) files.
- Experience with test script development and execution.
- Experience with Agile methodologies.
Education
Bachelor’s degree or equivalent work experience.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$46,988.00 - $122,400.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 07/15/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
See All 64 Technical Support Associate Jobs in Nashville
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Find JobsTechnical Support Associate Job Market in Nashville
Who's Hiring
- Oracle12
- Amazon9
- Starbucks4
- Lyft2
- Deloitte2
Top Industries Hiring
- Technology & Software21
- Retail7
- E-Commerce & Online Marketplaces7
- Consulting & Professional Services6
- Investment & Asset Management3
Technical Support Associate Jobs in Nashville: Frequently Asked Questions
How do I get a technical support associate job in Nashville?
Focus your search on Nashville's strongest hiring sectors: healthcare technology, financial services software, and SaaS platforms headquartered in the Gulch, Midtown, and Cool Springs corridor. Candidates who combine ticketing system experience with strong written communication stand out in this market. Tailoring your resume to the specific product or platform a company supports, rather than listing generic help desk duties, gives you a measurable edge over other applicants.
Which companies hire technical support associates in Nashville?
Employers hiring technical support associates in Nashville right now include Oracle, Amazon, and Starbucks, based on current listings on Migrate Mate as of July 2026. Nashville's employer mix tends toward healthcare IT vendors, insurance technology firms, and enterprise SaaS companies, many of which maintain dedicated support operations locally rather than outsourcing them.
Are there remote technical support associate jobs in Nashville?
Yes, technical support associate work is well-suited to remote and hybrid arrangements because most of the role involves digital communication, ticketing systems, and screen-based troubleshooting rather than hands-on hardware. About 40% of technical support associate openings tied to Nashville are remote or hybrid as of July 2026. Software and SaaS employers in Nashville are the most likely to offer fully remote schedules for this role.
How can I get a technical support associate job in Nashville with little or no experience?
The most realistic entry path in Nashville is targeting healthcare IT vendors and insurance technology companies, which routinely hire for tier-one support roles that require customer service skills more than deep technical credentials. Nashville Community College and local bootcamps offer CompTIA A+ and ITIL fundamentals courses that signal readiness to local employers. Lateral moves from call center or patient support roles at Nashville's large hospital systems also open doors into formal technical support tracks.
Which industries hire the most technical support associates in Nashville?
Nashville technical support associate roles concentrate in Technology & Software, Retail, and E-Commerce & Online Marketplaces, based on current listings on Migrate Mate as of July 2026. Nashville's identity as a healthcare industry hub, combined with a growing fintech and SaaS presence in the Gulch and Cool Springs, makes those sectors the primary engines of local demand for this role.
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