Technical Support Manager Internships
Technical support manager internships give university students, recent graduates, and early-career switchers hands-on project experience, mentorship from working support managers, and, at many employers, a path toward a full-time offer. Openings are concentrated across {{top_industries_phrase}}, with General Dynamics Ordnance and Tactical Systems, School Specialty, and MxV Rail among the employers posting roles now.
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About the Role & Team:
As a Walt Disney Animation Studios Technology Intern, you will have the unique opportunity to work directly with a Disney mentor while exploring all aspects of technology in relation to filmmaking. This immersive program offers hands-on experience focused on individual craft and multidisciplinary team collaboration. Learn more about our filmmaking process here.
The Desktop Services team drives the engineering and technical support for the studio’s user device experience. The teams comprise of: the Helpdesk (front-line support), Systems Operations (hardware configuration and installations) and Desktop Engineering (workflow optimization for on-site and remote users), all staffed by our Technical Support Engineers, System Administrators and System Engineers.
What You Will Do:
As a Technical Support Intern, you’ll be familiarized with this environment to provide Tier 1 and Tier 2 support for our Mac and Linux-based studio environment, assisting with account management, software installs, and troubleshooting while documenting recurring technical issues. You will also collaborate with the Desktop Services team to design, prototype, and test lightweight tools–such as ticket triage aids or self-service resources–to make our support processes faster and more scalable. Beyond day-to-day operations, you will analyze support trends to identify repetitive workflows that could be improved. By leveraging your technical background in scripting or development, you will help us build smarter solutions for the entire team.
Required Qualifications & Skills:
Don’t have all the below qualifications? We still want to hear from you! If you meet some of the requirements and are eager to learn, we encourage you to apply:
- Familiarity with MacOS and Windows operating systems
- Ability/desire to learn the basics of other operating systems, like Linux
- Familiarity with computer hardware concepts, such as hard drives, memory, processors, etc
- Familiarity with mobile devices such as the iPad and iPhone, and mobile operating systems, like iOS
- Familiarity with some artist tools and workflows, such as image manipulation software, animation tools, video editing programs, etc
- Passionate about helping others with technology
- Strong communication and problem-solving skills, with the ability to work effectively in a collaborative team environment.
Education:
- Currently enrolled in an accredited college/university with a major in Computer Science, Computer Engineering, Software Engineering, Machine Learning, Animation, or a related field.
- At the time of application, must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program AND returning to school the semester/quarter following the internship OR currently participating in a Disney College Program or Disney Internship.
Eligibility Requirements & Program Information:
Candidates for this opportunity MUST meet all of the below requirements:
- Be at least 18 years of age
- Have not completed one year of continual employment on a Disney internship or program
- Possess unrestricted work authorization
- Location: Burbank, CA
- Program Length: June 7, 2027 - August 27, 2027 (12 weeks)
- Fully available from M-F, PST for the duration of the internship, 40 hours each week
- Able to provide own housing for the duration internship program in the Los Angeles, CA area.
- Able to provide/have reliable transportation to/from work.
Additional Information: This posting represents an expression of interest for various roles within Walt Disney Animation Studios' technical teams. By applying, you will be considered for multiple opportunities that match your skills and interests. At Walt Disney Animation Studios, we celebrate diversity and inclusion, fostering a culture where all voices are valued. We are proud to be an equal opportunity employer and encourage applicants from all backgrounds, including individuals with disabilities and veterans, to apply.
Disclaimer
PAY TRANSPARENCY
The pay rate for this role in Burbank, CA is $39.00 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
This position is with Walt Disney Pictures, which is part of a business we call Walt Disney Animation Studios.
To learn more about Disney's guidelines on the use of AI for candidates, click here.
Walt Disney Pictures is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Having technical issues? View the FAQs for help.
About the Role & Team:
As a Walt Disney Animation Studios Technology Intern, you will have the unique opportunity to work directly with a Disney mentor while exploring all aspects of technology in relation to filmmaking. This immersive program offers hands-on experience focused on individual craft and multidisciplinary team collaboration. Learn more about our filmmaking process here.
The Desktop Services team drives the engineering and technical support for the studio’s user device experience. The teams comprise of: the Helpdesk (front-line support), Systems Operations (hardware configuration and installations) and Desktop Engineering (workflow optimization for on-site and remote users), all staffed by our Technical Support Engineers, System Administrators and System Engineers.
What You Will Do:
As a Technical Support Intern, you’ll be familiarized with this environment to provide Tier 1 and Tier 2 support for our Mac and Linux-based studio environment, assisting with account management, software installs, and troubleshooting while documenting recurring technical issues. You will also collaborate with the Desktop Services team to design, prototype, and test lightweight tools–such as ticket triage aids or self-service resources–to make our support processes faster and more scalable. Beyond day-to-day operations, you will analyze support trends to identify repetitive workflows that could be improved. By leveraging your technical background in scripting or development, you will help us build smarter solutions for the entire team.
Required Qualifications & Skills:
Don’t have all the below qualifications? We still want to hear from you! If you meet some of the requirements and are eager to learn, we encourage you to apply:
- Familiarity with MacOS and Windows operating systems
- Ability/desire to learn the basics of other operating systems, like Linux
- Familiarity with computer hardware concepts, such as hard drives, memory, processors, etc
- Familiarity with mobile devices such as the iPad and iPhone, and mobile operating systems, like iOS
- Familiarity with some artist tools and workflows, such as image manipulation software, animation tools, video editing programs, etc
- Passionate about helping others with technology
- Strong communication and problem-solving skills, with the ability to work effectively in a collaborative team environment.
Education:
- Currently enrolled in an accredited college/university with a major in Computer Science, Computer Engineering, Software Engineering, Machine Learning, Animation, or a related field.
- At the time of application, must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program AND returning to school the semester/quarter following the internship OR currently participating in a Disney College Program or Disney Internship.
Eligibility Requirements & Program Information:
Candidates for this opportunity MUST meet all of the below requirements:
- Be at least 18 years of age
- Have not completed one year of continual employment on a Disney internship or program
- Possess unrestricted work authorization
- Location: Burbank, CA
- Program Length: June 7, 2027 - August 27, 2027 (12 weeks)
- Fully available from M-F, PST for the duration of the internship, 40 hours each week
- Able to provide own housing for the duration internship program in the Los Angeles, CA area.
- Able to provide/have reliable transportation to/from work.
Additional Information: This posting represents an expression of interest for various roles within Walt Disney Animation Studios' technical teams. By applying, you will be considered for multiple opportunities that match your skills and interests. At Walt Disney Animation Studios, we celebrate diversity and inclusion, fostering a culture where all voices are valued. We are proud to be an equal opportunity employer and encourage applicants from all backgrounds, including individuals with disabilities and veterans, to apply.
Disclaimer
PAY TRANSPARENCY
The pay rate for this role in Burbank, CA is $39.00 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
This position is with Walt Disney Pictures, which is part of a business we call Walt Disney Animation Studios.
To learn more about Disney's guidelines on the use of AI for candidates, click here.
Walt Disney Pictures is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Having technical issues? View the FAQs for help.
Technical Support Manager Internship Market
Who's Hiring
Tips for Your Technical Support Manager Internship Search
Apply to summer internships in the fall
Large employers open technical support manager internship applications in August or September for cohorts that start the following May or June. Smaller companies and co-op programs post closer to start dates. Checking listings consistently from early fall through spring means you won't miss the window that actually matters for your target employers.
Build a project portfolio before you apply
Hiring teams for technical support manager internships have limited work history to assess, so give them something concrete. Document two or three projects showing you can manage a support queue, write runbooks, configure a helpdesk tool, or analyze ticket trends. Link to a case study or process doc so recruiters can see the work, not just read about it.
Combine campus fairs with direct applications
Career fairs surface structured internship programs tied to your university, and recruiters there often make faster decisions for students they meet in person. Professors and career center staff frequently know which employers recruit from your school before roles post publicly. Applying directly to companies running smaller cohorts alongside campus activity widens your reach significantly.
Practice your technical screen out loud
Technical support manager intern interviews typically include a scenario-based screen covering incident escalation, ticket prioritization, or systems troubleshooting, and sometimes a written or verbal case on root-cause analysis. Practice walking through your reasoning out loud rather than just arriving at an answer, since interviewers weigh how you think through a problem as much as the solution you reach.
Target structured rotational and university programs early
Larger technology, enterprise software, and managed services companies run cohort-based internship programs designed to train people new to support management. These programs recruit in the first wave of fall recruiting and fill fast. Identify the ones that match your background, check their application deadlines specifically, and submit before general posting announcements go out.
Set your work-type filter before you start
On-site roles are 100% of the technical support manager internships listed here. Decide upfront whether you can relocate or commute before you start reviewing openings, then filter by location and work type so you're only spending time on positions you can actually accept.
Technical Support Manager Internships: Frequently Asked Questions
How do I get a technical support manager internship?
Lead with coursework and personal projects rather than work history, since hiring teams expect limited experience at the intern level. Build a portfolio that documents real support workflows, escalation processes, or tools you've configured, giving recruiters something concrete to assess. Apply directly to openings and attend campus career fairs, where recruiters for structured internship cohorts often move faster with students they meet in person.
Can a technical support manager internship turn into a full-time job?
Many employers extend return offers to strong interns, but conversion is never guaranteed. What drives it for technical support manager interns is consistent performance on real tickets and projects, the team's headcount plan at the time offers go out, and clear communication about your interest before the program ends. Position for a return offer throughout the internship, but keep your broader search active.
When should I apply for technical support manager internships?
Earlier than most candidates expect. Large employers recruit summer cohorts the preceding fall, so applications open in August or September for positions that start in May or June. Smaller companies and co-op programs post closer to actual start dates, which means openings appear year-round. Checking listings consistently rather than waiting for a single recruiting season gives you the widest window.
Are technical support manager internships paid?
Most professional technical support manager internships in the U.S. are paid. Compensation varies by company size, industry, and location, and listings show it where the employer chooses to disclose it. Unpaid arrangements are far less common in technical and operations functions than in some other fields, though they do exist at certain nonprofit or startup organizations.
What should a technical support manager internship resume include?
Lead with projects, not work history. Include two or three documented projects that show you can triage issues, manage a knowledge base, or coordinate support workflows, naming the tools used and linking to a case study, process document, or dashboard where available. Add relevant coursework in IT systems, operations, or customer service management. Keep everything to one page.
Are there remote technical support manager internships?
Yes. Remote and hybrid roles make up 0% of the technical support manager internship listings here, with the rest on-site. Remote cohorts fill quickly because they attract applicants from across the country, so apply as soon as you spot a role that fits and filter by work type to surface them without sorting through positions you can't take.
Can international students get technical support manager internships?
Yes. F-1 students can intern through CPT while enrolled or through OPT work authorization after finishing a degree, and the employer does not have to file anything for either, so many companies are open to international interns. Confirm your eligibility and timing with your university's international student office before accepting an offer.
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