Technical Support Manager Jobs in Houston, TX
Technical Support Manager jobs in Houston are in strong demand, concentrated in the Energy Corridor, Greenway Plaza, and Downtown across energy technology, healthcare IT, and enterprise software sectors. Employers actively hiring include AVEVA, Aspen Technology, and Atlas Copco. See the openings below and apply to the ones that match your experience.
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Showing 5 of 123+ Technical Support Manager jobs
POSITION OVERVIEW
Technical Support is well organized, dynamic, customer-focus, proactive and is strong in team-player, multi-tasking and problem-solving skills.
ESSENTIAL JOB FUNCTIONS
- Maintain an in-depth knowledge of our complete line of products and services.
- Embrace and learn the Video Surveillance / CCTV technologies and their applications.
- Provide product demo and technical training to the sales team and customers.
- Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals.
- Build and test PC-based DVR systems to customer's specifications.
- Provide prompt and effective customer service and technical support.
- Service customers in an effective and efficient manner; Partner with internal teams proactively.
- Perform other duties as assigned.
ESSENTIAL REQUIREMENTS
- Ability to communicate clearly, concisely and professionally in written responses to emails and oral responses to calls.
- Ability to maintain confidential business information.
- Ability to respond to customers in a timely and effective manner.
- Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook).
- Ability to work independently with minimum supervision.
- Ability to work under pressure.
- Strong troubleshooting, problem-solving and team player mindset is a plus.
- Proactive and enthusiastic to excel.
OTHER REQUIREMENT
- Domestic and/or International Travel may be required (up to 25%).
- Willing and able to work additional hours when needed.
- Bend, lift, open and move product and related office items varying in weight up to 30lbs.
Education
- 1+ Years of Professional Experience in technical support or related areas.
- Experience in security system industry is highly desired.
- A bachelor's degree in Computer Science, Physics, IT / Network, Engineering or related technical field, or equivalent industry experience is required; Master degree is preferred.
- Fresh graduates will also be considered.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- What's your salary expectation?
Ability to Relocate:
- Houston, TX 77063: Relocate before starting work (Required)
Work Location: In person
POSITION OVERVIEW
Technical Support is well organized, dynamic, customer-focus, proactive and is strong in team-player, multi-tasking and problem-solving skills.
ESSENTIAL JOB FUNCTIONS
- Maintain an in-depth knowledge of our complete line of products and services.
- Embrace and learn the Video Surveillance / CCTV technologies and their applications.
- Provide product demo and technical training to the sales team and customers.
- Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals.
- Build and test PC-based DVR systems to customer's specifications.
- Provide prompt and effective customer service and technical support.
- Service customers in an effective and efficient manner; Partner with internal teams proactively.
- Perform other duties as assigned.
ESSENTIAL REQUIREMENTS
- Ability to communicate clearly, concisely and professionally in written responses to emails and oral responses to calls.
- Ability to maintain confidential business information.
- Ability to respond to customers in a timely and effective manner.
- Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook).
- Ability to work independently with minimum supervision.
- Ability to work under pressure.
- Strong troubleshooting, problem-solving and team player mindset is a plus.
- Proactive and enthusiastic to excel.
OTHER REQUIREMENT
- Domestic and/or International Travel may be required (up to 25%).
- Willing and able to work additional hours when needed.
- Bend, lift, open and move product and related office items varying in weight up to 30lbs.
Education
- 1+ Years of Professional Experience in technical support or related areas.
- Experience in security system industry is highly desired.
- A bachelor's degree in Computer Science, Physics, IT / Network, Engineering or related technical field, or equivalent industry experience is required; Master degree is preferred.
- Fresh graduates will also be considered.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- What's your salary expectation?
Ability to Relocate:
- Houston, TX 77063: Relocate before starting work (Required)
Work Location: In person
See All 123+ Technical Support Manager Jobs in Houston
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Find JobsTechnical Support Manager Job Market in Houston
Who's Hiring
- AVEVA11
- Aspen Technology11
- Atlas Copco11
- LTS ASSOCIATE11
- Qcells6
Top Industries Hiring
- Manufacturing
- Technology & Software
Technical Support Manager Jobs in Houston: Frequently Asked Questions
How do I get a technical support manager job in Houston?
The strongest hiring activity in Houston for technical support managers comes from energy technology companies in the Energy Corridor, healthcare systems in the Texas Medical Center, and enterprise software firms clustered around Greenway Plaza and Westchase. Candidates who stand out typically bring experience managing tiered support teams, familiarity with ITSM platforms like ServiceNow, and a background aligned to one of those dominant local sectors. Networking through local tech meetups and Houston Technology Center events also opens doors faster than applications alone.
Which companies hire technical support managers in Houston?
Companies currently hiring technical support managers in Houston include AVEVA, Aspen Technology, and Atlas Copco, per current listings on Migrate Mate as of October 2026. Houston's employer mix skews toward energy services firms, large hospital networks, and regional managed service providers, all of which maintain substantial in-house support operations.
Are there remote technical support manager jobs in Houston?
Yes, though it depends on the role: technical support managers who oversee remote support teams or handle escalation and vendor coordination are far more likely to work remotely than those managing on-site hardware or data center operations. About 65% of technical support manager openings tied to Houston are remote or hybrid as of October 2026, with hybrid arrangements most common among software and SaaS companies based in or near the Galleria and Greenway Plaza corridors.
How can I get a technical support manager job in Houston with little or no experience?
The most realistic entry path in Houston is moving up from a senior technical support engineer or team lead role within one of the city's energy technology or healthcare IT environments, where internal promotions into management are common. Houston-area managed service providers and regional IT staffing firms frequently hire coordinators and shift leads as pipeline roles. Building ITIL or CompTIA certifications alongside hands-on lead experience at a Houston employer is the combination that most consistently converts to a first manager title locally.
Which industries hire the most technical support managers in Houston?
The sectors hiring the most technical support managers in Houston are Manufacturing and Technology & Software, based on current listings on Migrate Mate as of October 2026. Houston's concentration of oilfield technology companies, one of the largest medical center complexes in the world, and a growing enterprise software presence makes these sectors the primary drivers of local demand for support leadership roles.
See All 123+ Technical Support Manager Jobs in Houston
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