Technical Support Manager Jobs in Texas
Technical Support Manager jobs in Texas are consistently in demand, with strong hiring concentrated in enterprise technology, telecommunications, energy sector IT, and managed services, with openings ranging from team lead roles through senior director-level positions. Austin, Dallas, and Houston are the primary hiring centers, home to anchor employers like Dell Technologies, AT&T, and Hewlett Packard Enterprise, all of which maintain large technical support operations across the state. The most sought-after specialties include cloud infrastructure support, enterprise software implementation, and IT service management leadership. Find a role that fits below and apply directly.
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Showing 5 of 61+ Technical Support Manager jobs
INTRODUCTION
In addition to the duties and responsibilities outlined below, experience with system planning is strongly preferred for this role.
PRIMARY DUTIES
-
Provides supervision and oversight to various projects and conducts quality control audits of work performed to assure compliance with Company standards and regulatory requirements.
-
Coordinates the planning and managing of projects in collaboration and conjunction with other functional areas including:
- Operations
- Marketing
- Engineering Services
- Geographic Information Systems
- Public, employee and pipeline safety
- Regulatory Compliance
- Gas Measurement
- Corrosion Control
- Information Technology/Telecommunications
-
Supply Chain/Procurement
-
Selects, develops, inspires and evaluates the performance of assigned employees.
-
Provides specialized expertise on projects and related computer applications to staff and other operational areas.
-
Assists with the development and monitoring of division capital budgets.
-
Develops and monitors functional area budgets to assure efficient utilization of resources.
-
Plans, directs and reviews the achievement of area goals and objectives within established company policies.
-
Implements policies, procedures and standards to assure proper administration of activities.
-
Leads as a culture champion by promoting our vision, strategy, AtmoSpirit principles, and supporting wellness and safety initiatives.
-
Maintains adequate staffing levels to assure proper administration of activities.
MINIMUM REQUIREMENTS
Bachelor's degree in Business Administration, Engineering, Construction Management or a related field and five years of related experience in project management, construction, contractor management or engineering.
A general educational knowledge normally acquired through a high school diploma or a General Equivalency Diploma (GED) and seven years of related experience in project management, construction, contractor management or engineering; or equivalent.
Valid driver's license in accordance with Company standards.
Desired certifications and licenses:
- Professional Engineering License (PE)
- Project Management Professional (PMP)
- Certified Associate in Project Management (CAPM)
- Engineering Technologist's Certification (CT)
COMMUNICATION SKILLS
Requires the ability to provide explanations of technical or other complex matters to people with little or no background in the area under discussion.
NUMERIC SKILLS
Requires the ability to apply research methods, algorithms, and statistical and/or accounting methods to reconcile financial statements and accounts.
COMPUTER SKILLS
Requires advanced knowledge of various software applications to create complex documents, reports and graphics.
WORK CONDITIONS
Works in an office environment. Requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting.
Atmos Energy Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
INTRODUCTION
In addition to the duties and responsibilities outlined below, experience with system planning is strongly preferred for this role.
PRIMARY DUTIES
-
Provides supervision and oversight to various projects and conducts quality control audits of work performed to assure compliance with Company standards and regulatory requirements.
-
Coordinates the planning and managing of projects in collaboration and conjunction with other functional areas including:
- Operations
- Marketing
- Engineering Services
- Geographic Information Systems
- Public, employee and pipeline safety
- Regulatory Compliance
- Gas Measurement
- Corrosion Control
- Information Technology/Telecommunications
-
Supply Chain/Procurement
-
Selects, develops, inspires and evaluates the performance of assigned employees.
-
Provides specialized expertise on projects and related computer applications to staff and other operational areas.
-
Assists with the development and monitoring of division capital budgets.
-
Develops and monitors functional area budgets to assure efficient utilization of resources.
-
Plans, directs and reviews the achievement of area goals and objectives within established company policies.
-
Implements policies, procedures and standards to assure proper administration of activities.
-
Leads as a culture champion by promoting our vision, strategy, AtmoSpirit principles, and supporting wellness and safety initiatives.
-
Maintains adequate staffing levels to assure proper administration of activities.
MINIMUM REQUIREMENTS
Bachelor's degree in Business Administration, Engineering, Construction Management or a related field and five years of related experience in project management, construction, contractor management or engineering.
A general educational knowledge normally acquired through a high school diploma or a General Equivalency Diploma (GED) and seven years of related experience in project management, construction, contractor management or engineering; or equivalent.
Valid driver's license in accordance with Company standards.
Desired certifications and licenses:
- Professional Engineering License (PE)
- Project Management Professional (PMP)
- Certified Associate in Project Management (CAPM)
- Engineering Technologist's Certification (CT)
COMMUNICATION SKILLS
Requires the ability to provide explanations of technical or other complex matters to people with little or no background in the area under discussion.
NUMERIC SKILLS
Requires the ability to apply research methods, algorithms, and statistical and/or accounting methods to reconcile financial statements and accounts.
COMPUTER SKILLS
Requires advanced knowledge of various software applications to create complex documents, reports and graphics.
WORK CONDITIONS
Works in an office environment. Requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting.
Atmos Energy Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
See All 61 Technical Support Manager Jobs in Texas
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Find JobsTechnical Support Manager Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Technical Support Manager Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
- Amazon6
- Yardi Systems5
- Generac Power Systems4
- Google4
- ADT2
Top Industries Hiring
- Technology & Software19
- Manufacturing6
- Energy3
- Hospitality & Tourism3
- Construction & Real Estate2
What Texas Employers Look For
The qualifications that appear most often in technical support manager jobs across Texas.
- Bachelor's degree in information technology, computer science, or a related technical field required
- Five or more years of technical support experience including at least two in a supervisory role
- Proficiency with ITSM platforms such as ServiceNow, Zendesk, or Jira Service Management
- ITIL Foundation certification or equivalent IT service management credential strongly preferred
- Demonstrated ability to manage SLA compliance and escalation workflows in high-volume environments
- Experience supporting enterprise clients in technology, energy, or telecommunications verticals in Texas
Technical Support Manager Jobs in Texas: Frequently Asked Questions
How do you become a technical support manager in Texas?
There is no state-issued license required to work as a technical support manager in Texas, so the path runs through experience and credentials. Most employers expect a bachelor's degree in information technology or a related field, several years of hands-on technical support work, and a recognized certification such as ITIL Foundation or CompTIA A+. Texas's large technology and energy sectors reward candidates who can show team leadership experience alongside technical depth.
How much do technical support managers make in Texas?
Technical support managers in Texas earn a median of about $171,530 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $106,390 for the lowest 10% to over $277,160 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical support managers in Texas?
Employers hiring technical support managers in Texas right now include Amazon, Yardi Systems, and Generac Power Systems, based on current listings on Migrate Mate as of June 2026. Texas's concentration of Fortune 500 headquarters, major telecom providers, and energy technology firms means demand for experienced support leadership stays consistent throughout the year.
Which Texas cities have the most technical support manager jobs?
Austin, Houston, and Dallas have the most technical support manager openings in Texas. Dallas and Austin lead because of their dense clusters of enterprise technology companies, corporate headquarters, and managed service providers, while Houston's openings are driven heavily by the energy sector's large-scale IT operations and oilfield technology vendors.
Are there remote technical support manager jobs in Texas?
Yes, and more than most fields, since technical support management centers on communication, ticketing systems, and team coordination rather than physical presence. About 18% of technical support manager openings tied to Texas are remote or hybrid as of June 2026, reflecting how broadly the role has shifted toward distributed team leadership. Fully remote positions tend to concentrate in enterprise software and cloud support rather than hardware-focused or on-site managed services roles.
How can I get hired as a technical support manager in Texas with little or no experience?
The most realistic entry path is moving into a team lead or senior technician role first, then stepping into management. Large Texas employers like Dell Technologies, NTT Data, and DXC Technology run internal development programs that promote experienced support staff into supervisory tracks. Starting as a help desk analyst or systems administrator at a mid-size Texas managed service provider builds the hands-on background hiring managers want, and earning an ITIL Foundation certification signals readiness for a leadership role before you have the title.
Where can I find and apply to technical support manager jobs in Texas?
You can find and apply to technical support manager jobs in Texas on Migrate Mate, which lists current openings across the state. Search the available roles, find the ones that fit your experience and location, and apply directly to each position.
See All 61 Technical Support Manager Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
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