Technical Support Manager Jobs in Ohio

Overview

At Credence, we support our clients’ mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success for war-fighters and secure our nation for a better future.

We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success.

Credence has an immediate opening for an experienced Acquisition Intelligence Technical Support Manager who will be primarily responsible for supporting the Air Force Life Cycle Management Center (AFLCMC)/IN at Wright Patterson AFB, OH.

AFLCMC/IN is headquartered at Wright-Patterson AFB, OH with units located at Tinker AFB, OK, Robins AFB, GA, Hanscom AFB, MA, Hill AFB, UT, Eglin AFB, FL. The AFLCMC/IN mission is to engage and support AFLCMC programs, projects, technology development and development planning efforts in addressing Intelligence, Surveillance, and Reconnaissance (ISR) supportability, and adversary/threat considerations in the form of Acquisition Intelligence (AI) support. The AFLCMC/IN mission also enables linkages to the Air Force and Joint/National Intelligence Communities (IC), provides predictive battle space awareness to local force protection activities, and provides local/regional Special Security Office (SSO) support and Joint Worldwide Intelligence Communication Services (JWICS) access. AFLCMC/IN is responsible for ensuring information superiority and agile combat support by providing a wide range of intelligence acquisition and sustainment services meeting warfighter requirements for information assurance (IA), communications security, foreign threat and intelligence/force protection products and cyber capabilities. AFLCMC/IN leads the integration of intelligence considerations—both ISR acquisition supportability issues and adversary/threat information—into the Center's programs and projects.

Responsibilities include, but are not limited to the duties listed below:

• Technically and administratively contribute to intelligence-sensitive program development within AFLCMC and address specific program intelligence requirements while assessing the impact of technically advanced threat and security support issues to reduce program and operational risks.
• Provide AI support to program efforts by teaming with program offices, product centers, and the IC to provide system engineering and technical analysis level inputs in support of major acquisition decisions and in accordance with (IAW) current acquisition guidance, including but not limited to AFI 63-101, Department of Defense Instruction (DoDI) 5000.86, Chairman of the Joint Chiefs of Staff Instruction (CJCSI) 3312.01, Defense Intelligence Agency Instruction (DIAI) 5000.002, and Department of Defense Directive (DoDD) 5250.01. A&AS security support shall follow IAW all applicable DoD and AF guidance.
• Perform in AI support positions shall have a mastery of the knowledge of DoD, USAF, AFLCMC and private-sector acquisition principles, guidance, executive orders, regulations and procedures sufficient to develop and provide guidance and expertise to AFLCMC AI personnel and the intelligence-sensitive programs supported.
• Provide AI technical and analytical support as outlined in annual intelligence support taskings from AFLCMC/IN and external Program Executive Officer (PEO) customers.
• Provide AI analytical support services serving as a team member or independently and must have knowledge, skills, abilities, and experience in performing tasks defined below, but are not limited to:
• Identifying AFLCMC PEO programs that have intelligence/ISR sensitivity;
• Reviewing and analyzing threat assessments;
• Reviewing and analyzing Validated On-Line Life-Cycle Threats (VOLT);
• Reviewing and analyzing ISR dependencies and requirements;
• Reviewing and analyzing cross-program analyses;
• Supporting technical Adversary Cyber Threat Assessments (ACTA);
• Supporting technical Intelligence Supportability Analyses (ISA);
• Reviewing and analyzing Information Support Plans (ISP), and;
• Reviewing and analyzing Intelligence Mission Data (IMD) and Life Cycle Mission Data Plans (LMDP).
• Attend meetings and support leadership briefings and visuals.
• Prepare security paperwork, including DD Form 2875 and COMSEC inspection materials.
• Manage access control, escort VTC visitors, and handle administrative communications.
• Conduct self-inspections, report incidents, and support security inspection reporting.
• Perform local courier duties and control program media and information per AFMC security guidelines.
• Update databases for suspense tracking, personnel access, facilities, JWICS, and SharePoint.
• Handle, prepare, and track physical classified materials entering and leaving the facility.
• Plan, edit, publish, and store SAP and TS/SCI materials.
• Support meetings and events for the Senior Intelligence Officer as needed.
• Develop and maintain schedules and calendars across multi-level security systems.
• Perform classification reviews on JWICS IT documentation using current SCGs and source documents.
• Provide administrative support for management, acquisition, and operations functions.

Requirements Education, Requirements and Qualifications:

• Clearance: TS/SCI
• Bachelor’s or Master’s Degree in a related field and at least three years of experience in the respective technical / professional discipline being performed, three of which must be in the DoD or
• Seven years of directly related experience with proper certifications, five of which must be in the DoD
• Familiarity with Validated On-Line Life-Cycle Threats (VOLT)

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development