Regional Service Manager Jobs in Ohio

SUMMARY

The Regional Loss Prevention Manager (RLPM) is responsible for all loss prevention and safety aspects for stores in an assigned region. The RLPM protects the assets of the company utilizing existing Loss Prevention and Store Operating processes. RLPMs train, audit for Loss Prevention and Safety compliance, and investigate internal and external theft issues.

• Assists with supervising personnel assigned to the region and manages organizational issues within the company operations
• Develops, monitors, and interprets key performance indicators (KPIs) and exception-based reporting to help reduce loss, identify trends and root cause in high shrink locations
• Directs, recommends, and proactively communicates appropriate implementation of LP policies, practices, and initiatives
• Conducts LP investigations, either in person or via phone, as needed
• Performs LP and Safety audits on a regular basis to identify/correct issues that could cause the company substantial loss
• Ensures field presence by routinely visiting stores and participating in field meetings
• Proactively monitors controls to identify employee theft through the utilization of POS exception reporting tools
• Develops and implements procedures for minimizing the loss of merchandise, money, or company assets
• Ensures the proper operation and oversees repairs of alarm, EAS, and CCTV equipment
• Ensures compliance of all Operations and LP Processes during new store openings, store closings, and store relocations
• Ensures losses of company assets are prevented, investigated, and resolved

What we are looking for:

• Bachelor’s Degree in Criminal Justice, Asset Protection or a related field
• 3 years of experience in retail loss prevention
• Multi-store loss prevention experience
• CFI, CPP, LQ or LPC certification preferred but not required
• Wicklander-Zulawski or Reid Certification preferred but not required
• Ability to travel 60% on average with some overnight

Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits at AutoZone

AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental and financial well-being.

All AutoZoners (Full-Time and Part-Time):

• Competitive pay
• Unrivaled company culture
• Medical, dental and vision plans
• Exclusive discounts and perks, including an AutoZone in-store discount
• 401(k) with company match and Stock Purchase Plan
• AutoZoners Living Well Program for free mental health support
• Opportunities for career growth

Additional Benefits for Full-Time AutoZoners:

• Paid time off
• Life, and short- and long-term disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• Tuition reimbursement

Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

Fair Chance:

An applicant’s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act.

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.

Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf

Online Application:

An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.