Regional Service Manager Jobs in Pennsylvania

About the Opportunity

This is an open position with the FirstEnergy Pennsylvania Electric Company, a subsidiary of FirstEnergy Corp.

All employees who apply for a posted position must notify their supervisors that they have applied. Employees who have not been in their current positions for at least one year or who are in a position with specific requirements beyond one year, must obtain approval from their supervisor before applying.

This position is a Line Supervisor, based out of the Butler Service Center. This is a 24/7 business.

This position supervises employees engaged in complex construction, maintenance, repair, testing, and operation of the electric transmission and distribution system.

Responsibilities include:

• Demonstrating and directing a solid commitment to all aspects of safety
• Directing and supervising employees engaged in electric transmission and distribution line work
• Directing line workers in the installation of energized lines, transferring circuit loads, directing cutovers from poles and equipment to new or temporary installations, and locating faults on distribution voltages and streetlight circuits
• Responding and supervising resources during emergency conditions to support public safety and system reliability, as well as supervising and dispatching service restoration crews during major storms
• Monitoring the activities of employees and enforcing conformance to established work practices and methods, (according to Preferred Practices Manual, Accident Prevention Handbook, Safety Specifications and Construction Standards)
• Requesting and coordinating the availability of necessary equipment, tools, materials, and supplies required
• Coordinating work with other departments and scheduling construction, maintenance, repair, or test work
• Demonstrating sound internal and external customer service
• Counseling employees, recommending corrective actions required to meet performance standards, and acknowledging good work and work habits
• Implementing instruction and training of line employees in the established work practices and methods utilized throughout the department
• Administering Company and Regional Absenteeism Management Program and Regional Safety Plan
Other duties as assigned

Qualifications

• High school diploma or equivalent and 5-7 years’ related work experience in an electrical field is required. Related work experience includes hazard responding, knowledge of construction and maintenance practices, procedures, work methods, materials, equipment, and tools which would be used to determine the resources necessary to perform construction and maintenance work activities
• An advanced level of knowledge and experience in operations, repair, and construction of assigned Transmission and Distribution area
• Underground experience is a plus.
• Some supervisory experience is preferred
• Advanced level knowledge of principles and operation of electric transmission and distribution systems
• Able to learn various computer applications (CREWS, SAP, GIS, Flex OMS, Empower) and Microsoft Office
• Able to read, alter, and communicate complex prints and specifications to personnel
• Able to coach, mentor, engage, and inspire people to excel in their roles
• Demonstrated knowledge of applied electricity including AC and DC circuits and equipment
• Possess a questioning attitude to learn, produce results, and develop relationships
Effective leadership skills to communicate with and direct work of others to ensure safety and produce satisfactory work results

All employees must have an account to use a FirstEnergy computer to apply for jobs. If you do not know if you have an account, please contact the IT Service Desk at 330-315-4357, Option 1 - 1 for assistance.