Technical Support Specialist Jobs in Connecticut
Technical Support Specialist jobs in Connecticut are open across Hartford, Farmington, and Brookfield and other Connecticut metros, with employers like Travelers, Trumpf, and Evolution Risk Advisors hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 10+ Technical Support Specialist jobs
Job Title: Solar Technical Support Specialist
Job Type: Full-time, In-office
Venture Home is a solar and home electrification company headquartered in Stamford, CT with operations throughout the Northeast and Mid-Atlantic. Venture takes an employee and customer-first approach with the goal of providing the best experience possible!
We are seeking an experienced Solar Technical Support Specialist to join our Customer Support team to help support our 15,000+ installed customers. Our mission is to help our customers take control of their energy costs by switching to cheaper, cleaner renewable power with solar energy and we need your help to do so! We are always looking for passionate, energetic, and customer-focused team members to join our mission of providing homeowners the best experience possible on their home improvement projects.
Responsibilities:
- Support our growing fleet of 15,000+ installed and PTO'd customers within the Customer Support team.
- Troubleshoot solar/battery systems including Enphase, Tesla, Solaredge products to quickly diagnose and resolve customer-facing issues.
- Proactively identify underperforming systems that require servicing by implementing our existing diagnostic tools, while developing and optimizing these existing monitoring tools with AI enhancements.
- Leverage technical experience to help guide technicians in the field during complex service calls.
- Work closely with customers and internal departments to remove operational roadblocks and ensure customer expectations are surpassed.
- Communicate directly with customers to ensure a positive experience and understanding of the products and services on their home.
Requirements & Experience:
- Deep technical knowledge of solar systems, including proficiency in monitoring portals like Enphase, Tesla, and others.
- Proven technical experience troubleshooting solar systems remotely and providing direct guidance to field technicians.
- Experience proactively identifying technical issues and utilizing/improving software tools, specifically with AI enhancements.
- CRM experience required.
- Must be a self-motivated team player with a strong work ethic and customer service focus.
- Must be highly organized and possess strong attention to detail.
- Excellent interpersonal, written communication, and problem-solving skills.
Job Title: Solar Technical Support Specialist
Job Type: Full-time, In-office
Venture Home is a solar and home electrification company headquartered in Stamford, CT with operations throughout the Northeast and Mid-Atlantic. Venture takes an employee and customer-first approach with the goal of providing the best experience possible!
We are seeking an experienced Solar Technical Support Specialist to join our Customer Support team to help support our 15,000+ installed customers. Our mission is to help our customers take control of their energy costs by switching to cheaper, cleaner renewable power with solar energy and we need your help to do so! We are always looking for passionate, energetic, and customer-focused team members to join our mission of providing homeowners the best experience possible on their home improvement projects.
Responsibilities:
- Support our growing fleet of 15,000+ installed and PTO'd customers within the Customer Support team.
- Troubleshoot solar/battery systems including Enphase, Tesla, Solaredge products to quickly diagnose and resolve customer-facing issues.
- Proactively identify underperforming systems that require servicing by implementing our existing diagnostic tools, while developing and optimizing these existing monitoring tools with AI enhancements.
- Leverage technical experience to help guide technicians in the field during complex service calls.
- Work closely with customers and internal departments to remove operational roadblocks and ensure customer expectations are surpassed.
- Communicate directly with customers to ensure a positive experience and understanding of the products and services on their home.
Requirements & Experience:
- Deep technical knowledge of solar systems, including proficiency in monitoring portals like Enphase, Tesla, and others.
- Proven technical experience troubleshooting solar systems remotely and providing direct guidance to field technicians.
- Experience proactively identifying technical issues and utilizing/improving software tools, specifically with AI enhancements.
- CRM experience required.
- Must be a self-motivated team player with a strong work ethic and customer service focus.
- Must be highly organized and possess strong attention to detail.
- Excellent interpersonal, written communication, and problem-solving skills.
See All 10 Technical Support Specialist Jobs in Connecticut
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Find JobsTechnical Support Specialist Jobs by City in Connecticut
Where Connecticut roles are concentrated, by current openings.
Technical Support Specialist Job Market in Connecticut
A snapshot from current Connecticut openings, updated as new roles post.
Who's Hiring
- Travelers3
- Trumpf2
- Evolution Risk Advisors1
- Interactive Brokers1
- LTIMindtree1
Top Industries Hiring
- Insurance4
- Manufacturing2
- Construction & Real Estate1
- Investment & Asset Management1
- Renewable Energy1
What Connecticut Employers Look For
The qualifications that appear most often in technical support specialist jobs across Connecticut.
- 1-3 years of experience in a technical support or help desk role
- Proficiency with ticketing systems such as ServiceNow, Zendesk, or Freshdesk
- Strong troubleshooting skills across Windows, macOS, and common enterprise software
- CompTIA A+ certification or equivalent vendor certification preferred or required
- Associate or bachelor's degree in information technology, computer science, or a related field
- Experience supporting remote users via phone, chat, and remote desktop tools
Technical Support Specialist Jobs in Connecticut: Frequently Asked Questions
How many technical support specialist jobs are there in Connecticut?
There are 10+ technical support specialist openings in Connecticut on Migrate Mate as of June 2026, with the most roles in Hartford, Farmington, and Brookfield. New positions post regularly as employers across Connecticut hire.
Which Connecticut cities have the most technical support specialist jobs?
Hartford, Farmington, and Brookfield have the most technical support specialist openings in Connecticut right now, with additional roles spread across smaller metros statewide.
Which companies hire technical support specialists in Connecticut?
Employers hiring technical support specialists in Connecticut include Travelers, Trumpf, and Evolution Risk Advisors, based on current listings on Migrate Mate as of June 2026.
Are there remote technical support specialist jobs in Connecticut?
Yes. About 10% of technical support specialist openings tied to Connecticut are remote or hybrid as of June 2026. The rest are on-site roles based in Connecticut metros.
How do I apply for technical support specialist jobs in Connecticut?
You can apply to technical support specialist jobs in Connecticut directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Connecticut location, then apply to each one that fits.
See All 10 Technical Support Specialist Jobs in Connecticut
Find roles in Connecticut that match your experience and apply in just a few clicks.
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