Technical Support Specialist Jobs in North Carolina
Technical Support Specialist jobs in North Carolina are open across Charlotte, Raleigh, and Burlington and other North Carolina metros, with employers like Cpi Security Systems, Dentsply Sirona, and Infojini hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 13+ Technical Support Specialist jobs
Must Have Technical/Functional Skills
- Strong hands-on experience in InstallShield (Mandatory)
- Experience in MSI packaging, transforms (MST), and Windows Installer technology
- Knowledge of Install Script and custom actions (VBScript, PowerShell)
- Experience with application virtualization (MSIX)
- Understanding of Windows OS internals, registry, and file system
- Knowledge of silent installation switches and packaging standards
- Strong troubleshooting and debugging skills
- Proficient in PowerShell scripting and automation
- Experience in testing and troubleshooting packaged applications in InstallShield
- Excellent communication and collaboration abilities
- Relevant certifications in Microsoft technologies or IT service management
Roles & Responsibilities
- Convert legacy installations (EXE, scripts) into MSI/MSIX packages
- Customize installations using InstallShield scripting, custom actions, and transforms (MSTs)
- Perform application packaging for enterprise deployment using InstallShield tools
- Conduct testing (UAT, functional validation, silent installs) in different environments
- Review essential elements such as dependencies, prerequisites, upgrade behavior, rollback needs, and configuration steps
- Maintain package documentation, standards, and best practices
- Work closely with application developers and infrastructure teams
- Engage with developers to understand and analyze technical requirements for installer creation
- Comprehend application deployment requirements and define a comprehensive deployment workflow
- Ensure all workflows receive approval from the Design Lead and Architect before implementation
- Utilize InstallShield to create installer packages, including .msi packages, .exe installers, .msp patches, and hotfixes/updates
- Develop advanced installer packages using Suite/Advanced UI Project, integrating third-party components effectively
- Demonstrate proficiency in scripting languages such as Install Script, VBScript, C#, and PowerShell to enhance installation processes
- Design wizard-based UI for Suite/Advanced UI projects
- Develop and execute test cases for verifying installer packages, focusing on fresh installs, upgrades, uninstalls, silent/command-line installs, and bundled dependency behavior
- Ensure OS compatibility and overall package robustness
Base Salary Range: $50,000 - $80,000 per annum
TCS Employee Benefits Summary:
- Discretionary Annual Incentive
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans
- Family Support: Maternal & Parental Leaves
- Insurance Options: Auto & Home Insurance, Identity Theft Protection
- Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement
- Time Off: Vacation, Time Off, Sick Leave & Holidays
- Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing
Location: Charlotte, NC
Job Function: TECHNOLOGY
Role: Engineer
Job Id: 417824
Desired Skills: Application Packaging
Salary Range: $50,000-$80,000 a year
Desired Candidate Profile
Qualifications: BACHELOR OF COMPUTER SCIENCE
Must Have Technical/Functional Skills
- Strong hands-on experience in InstallShield (Mandatory)
- Experience in MSI packaging, transforms (MST), and Windows Installer technology
- Knowledge of Install Script and custom actions (VBScript, PowerShell)
- Experience with application virtualization (MSIX)
- Understanding of Windows OS internals, registry, and file system
- Knowledge of silent installation switches and packaging standards
- Strong troubleshooting and debugging skills
- Proficient in PowerShell scripting and automation
- Experience in testing and troubleshooting packaged applications in InstallShield
- Excellent communication and collaboration abilities
- Relevant certifications in Microsoft technologies or IT service management
Roles & Responsibilities
- Convert legacy installations (EXE, scripts) into MSI/MSIX packages
- Customize installations using InstallShield scripting, custom actions, and transforms (MSTs)
- Perform application packaging for enterprise deployment using InstallShield tools
- Conduct testing (UAT, functional validation, silent installs) in different environments
- Review essential elements such as dependencies, prerequisites, upgrade behavior, rollback needs, and configuration steps
- Maintain package documentation, standards, and best practices
- Work closely with application developers and infrastructure teams
- Engage with developers to understand and analyze technical requirements for installer creation
- Comprehend application deployment requirements and define a comprehensive deployment workflow
- Ensure all workflows receive approval from the Design Lead and Architect before implementation
- Utilize InstallShield to create installer packages, including .msi packages, .exe installers, .msp patches, and hotfixes/updates
- Develop advanced installer packages using Suite/Advanced UI Project, integrating third-party components effectively
- Demonstrate proficiency in scripting languages such as Install Script, VBScript, C#, and PowerShell to enhance installation processes
- Design wizard-based UI for Suite/Advanced UI projects
- Develop and execute test cases for verifying installer packages, focusing on fresh installs, upgrades, uninstalls, silent/command-line installs, and bundled dependency behavior
- Ensure OS compatibility and overall package robustness
Base Salary Range: $50,000 - $80,000 per annum
TCS Employee Benefits Summary:
- Discretionary Annual Incentive
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans
- Family Support: Maternal & Parental Leaves
- Insurance Options: Auto & Home Insurance, Identity Theft Protection
- Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement
- Time Off: Vacation, Time Off, Sick Leave & Holidays
- Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing
Location: Charlotte, NC
Job Function: TECHNOLOGY
Role: Engineer
Job Id: 417824
Desired Skills: Application Packaging
Salary Range: $50,000-$80,000 a year
Desired Candidate Profile
Qualifications: BACHELOR OF COMPUTER SCIENCE
See All 13 Technical Support Specialist Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find JobsTechnical Support Specialist Jobs by City in North Carolina
Where North Carolina roles are concentrated, by current openings.
Technical Support Specialist Job Market in North Carolina
A snapshot from current North Carolina openings, updated as new roles post.
Who's Hiring
- Cpi Security Systems1
- Dentsply Sirona1
- Infojini1
- Intellibee1
- KBI Biopharma1
Top Industries Hiring
- Technology & Software4
- Medical Devices3
- Consulting & Professional Services2
- Manufacturing2
- Biotechnology & Pharmaceuticals1
What North Carolina Employers Look For
The qualifications that appear most often in technical support specialist jobs across North Carolina.
- 1-3 years of experience in a technical support or help desk role
- Proficiency with ticketing systems such as ServiceNow, Zendesk, or Freshdesk
- Strong troubleshooting skills across Windows, macOS, and common enterprise software
- CompTIA A+ certification or equivalent vendor certification preferred or required
- Associate or bachelor's degree in information technology, computer science, or a related field
- Experience supporting remote users via phone, chat, and remote desktop tools
Technical Support Specialist Jobs in North Carolina: Frequently Asked Questions
How many technical support specialist jobs are there in North Carolina?
There are 13+ technical support specialist openings in North Carolina on Migrate Mate as of June 2026, with the most roles in Charlotte, Raleigh, and Burlington. New positions post regularly as employers across North Carolina hire.
Which North Carolina cities have the most technical support specialist jobs?
Charlotte, Raleigh, and Burlington have the most technical support specialist openings in North Carolina right now, with additional roles spread across smaller metros statewide.
Which companies hire technical support specialists in North Carolina?
Employers hiring technical support specialists in North Carolina include Cpi Security Systems, Dentsply Sirona, and Infojini, based on current listings on Migrate Mate as of June 2026.
Are there remote technical support specialist jobs in North Carolina?
Yes. About 0% of technical support specialist openings tied to North Carolina are remote or hybrid as of June 2026. The rest are on-site roles based in North Carolina metros.
How do I apply for technical support specialist jobs in North Carolina?
You can apply to technical support specialist jobs in North Carolina directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred North Carolina location, then apply to each one that fits.
See All 13 Technical Support Specialist Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
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