Entry Level Technical Trainer Jobs

INTRODUCTION

Smurfit Westrock makes consumer and corrugated packaging solutions that give our customers a winning edge in the global marketplace. We partner closely with customers on everything from pizza boxes to paperboard used for a wide variety of packaging and shipping containers. We consider ourselves to be part of their team as we strive for continuous improvement together.

We expect to win as a company and lead the industry by achieving success together with our customers, team members, and investors.

JOB SUMMARY

The Technical Trainer assists with training processes locally. The role reports to the site General Manager/Plant Manager and has a dotted-line relationship into Operations Learning & Development to ensure training is completed for Operator/Craft Job Certification. The role will be a key contact and trainer for team members and will be responsible for teammate assessments regarding machine skills, providing feedback, maintaining machine certification responsibility, and conducting assessments related to line-of-progression movements.

MAJOR JOB RESPONSIBILITIES

• Completes daily technical training on the floor to assist with the certification of team members in their roles.
• Partners with OPS L&D leader to support New Hire Orientation/Onboarding Training, as needed.
• Assists with tracking, evaluating, and measuring training locally using the company’s Department Training Standards and Learning System tools.
• Supports site-specific technical learning solution creation (SOPs, Guided Workflows, Technical Learning Aids) to assist with training.
• Develops, builds, and maintains relationships with trainees and leaders in their roles.
• Participates in the new teammate hiring process by assessing candidates’ skills (general and/or machine), participating in interviews to evaluate industrial experience, and providing perspective on hiring decisions.
• Conducts training on all shifts.
• Influences others to be safety-minded.
• Will be certified through a Train-the-Trainer process, support day-to-day certification processes, and be supported by Operations Learning & Development with training tools and general knowledge content.
• Performs additional duties as assigned.

HOW YOU WILL IMPACT SMURFIT WESTROCK

• Improve local team performance by increasing skills and shortening time-to-certification processes.
• Drive training efficiencies across roles, reducing unnecessary risk and training time while maintaining a continuous improvement mindset.

WHAT YOU NEED TO SUCCEED

CRITICAL SKILLS/CAPABILITIES

• Growth and Results Oriented: Results-oriented individual who continuously looks for ways to improve.
• Innovation: Able to support implementation of new processes and learning technologies to drive training into the flow of work.
• Interpersonal Skills: Possesses strong interpersonal skills and understands their importance in communication, achieving objectives and key results (OKRs), and leading people or teams through self-awareness.
• Accountability: Holds self and others responsible for actions and results.
• Influence: Able to build relationships and influence teams to work together, share best practices, and develop effective training for operations teams.
• Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions within an appropriate timeframe. Knows when to make decisions independently and when to seek additional input and build consensus.
• Communication: Willingness to work on the production floor across all shifts in a heavy manufacturing environment to document and teach critical work processes.
• Quality: Actively works to ensure quality while minimizing waste.

TECHNICAL SKILLS

• 1-3 years of experience conducting or leading training, including on-the-job training or similar activities, in a manufacturing environment preferred.
• 2-4 years of experience in a manufacturing environment preferred.
• Knowledge of Learning Management Systems preferred.
• Microsoft Office experience preferred, including Word, Excel, Outlook, PowerPoint, and Forms.

OTHER QUALIFICATIONS

• Facilitation and presentation skills.
• Influencing skills.
• Partnering and collaboration skills.
• Problem solving and continuous improvement skills.
• Professionalism.

WHAT WE OFFER

• Corporate culture based on integrity, respect, accountability, and excellence.
• Comprehensive training with numerous learning and development opportunities.
• An attractive wage reflecting skills, competencies, and potential.
• A career with a global packaging company where Sustainability, Safety, and Inclusion are business drivers and foundational elements of our daily work.