Telephonic Nurse Case Manager Jobs
Telephonic Nurse Case Manager jobs are open across managed care, workers' compensation, insurance, and health systems, from entry-level to senior and lead, with specializations in occupational health, utilization management, and complex medical case management. Scan the live roles below and apply to whichever ones fit.
Find JobsLooking for remote work? View remote telephonic nurse case manager jobs →Overview
Showing 5 of 34+ Telephonic Nurse Case Manager jobs
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.
We're making a solid connection between exceptional patient care and outstanding career opportunities. The result is a culture of performance that's driving the health care industry forward. As a Telephone Case Manager RN with UnitedHealth Group, you'll support a diverse member population with education, advocacy and connections to the resources they need to feel better and get well. Instead of seeing a handful of patients each day, your work may affect millions for years to come. Ready for a new path? Apply today!
The Telephonic Case Manager RN Transplant will identify, coordinate, and provide appropriate levels of care. The Telephonic Case Manager RN Transplant is responsible for clinical operations and medical management activities across the continuum of care (assessing, planning, implementing, coordinating, monitoring and evaluating). This includes case management, coordination of care, and medical management consulting. This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our members over the phone. Solid computer and software navigation skills are critical. You should also be solidly patient-focused and adaptable to changes.
This is a full-time, Monday - Friday, 8am-5pm position in your time zone.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Make outbound calls and receive inbound calls to assess members current health status
- Identify gaps or barriers in treatment plans
- Provide patient education to assist with self-management
- Make referrals to outside sources
- Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction
- Support members with condition education, medication reviews and connections to resources such as Home Health Aides or Meals on Wheels
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Current, unrestricted Compact RN license in the state of residence
- 3+ years of experience in a hospital, acute care or direct care setting
- Proficiency in Microsoft Office Tools and Systems (Outlook, Word, Excel, Teams)
- Have access to high-speed internet (DSL or Cable)
- Dedicated work area established that is separated from other living areas and provides information privacy
Preferred Qualifications:
- BSN
- Certified Case Manager (CCM)
- 3+ years of experience within the transplant setting
- Case management experience
- Experience or exposure to discharge planning
- Experience in a telephonic role
- Background in managed care
- Bilingual in English and Spanish
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.
We're making a solid connection between exceptional patient care and outstanding career opportunities. The result is a culture of performance that's driving the health care industry forward. As a Telephone Case Manager RN with UnitedHealth Group, you'll support a diverse member population with education, advocacy and connections to the resources they need to feel better and get well. Instead of seeing a handful of patients each day, your work may affect millions for years to come. Ready for a new path? Apply today!
The Telephonic Case Manager RN Transplant will identify, coordinate, and provide appropriate levels of care. The Telephonic Case Manager RN Transplant is responsible for clinical operations and medical management activities across the continuum of care (assessing, planning, implementing, coordinating, monitoring and evaluating). This includes case management, coordination of care, and medical management consulting. This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our members over the phone. Solid computer and software navigation skills are critical. You should also be solidly patient-focused and adaptable to changes.
This is a full-time, Monday - Friday, 8am-5pm position in your time zone.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Make outbound calls and receive inbound calls to assess members current health status
- Identify gaps or barriers in treatment plans
- Provide patient education to assist with self-management
- Make referrals to outside sources
- Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction
- Support members with condition education, medication reviews and connections to resources such as Home Health Aides or Meals on Wheels
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Current, unrestricted Compact RN license in the state of residence
- 3+ years of experience in a hospital, acute care or direct care setting
- Proficiency in Microsoft Office Tools and Systems (Outlook, Word, Excel, Teams)
- Have access to high-speed internet (DSL or Cable)
- Dedicated work area established that is separated from other living areas and provides information privacy
Preferred Qualifications:
- BSN
- Certified Case Manager (CCM)
- 3+ years of experience within the transplant setting
- Case management experience
- Experience or exposure to discharge planning
- Experience in a telephonic role
- Background in managed care
- Bilingual in English and Spanish
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
See All 34 Telephonic Nurse Case Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsTelephonic Nurse Case Manager Job Market
Who's Hiring
Top Industries Hiring
- Insurance
- Technology & Software
- Fintech
- Banking & Financial Services
What Employers Look For
The qualifications that appear most often in telephonic nurse case manager jobs.
- Active RN license with multistate compact privileges preferred
- Minimum two to three years of acute care or clinical nursing experience
- Certified Case Manager (CCM) credential or willingness to obtain within one year
- Proficiency with case management software and electronic health records systems
- Strong knowledge of utilization management criteria and InterQual or Milliman guidelines
- Excellent verbal communication skills for patient education and interdisciplinary collaboration
Tips for Your Telephonic Nurse Case Manager Job Search
Tailor your resume to utilization metrics
Hiring managers for telephonic roles want to see caseload volume, average handle time, and outcomes like reduced hospital readmissions. Pull those numbers from your documentation system and lead your bullets with them rather than listing generic nursing duties.
Highlight your specific clinical license and state
Many telephonic nurse case manager postings require licensure in the state where the employer is headquartered or where members are located. List every active RN license and compact state privileges near the top of your resume so screeners don't skip you.
Target postings by payer type, not just title
Workers' compensation case management, disability management, and managed care all use the same job title but require different clinical backgrounds. Filter your search by industry or payer type to avoid applying to roles where your specialty won't translate.
Apply early to roles that fit
Migrate Mate lists telephonic nurse case manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for scenario-based interview questions
Expect interviewers to present a complex patient scenario and ask how you'd coordinate care across a multidisciplinary team. Practice walking through your clinical reasoning, documentation steps, and how you'd flag escalation risks without being physically present with the patient.
Negotiate scheduling terms before accepting
Many telephonic roles carry rotating on-call or weekend coverage requirements that aren't listed in the job posting. Ask directly about shift structure, time-zone expectations for remote roles, and whether the schedule is fixed or rotational before you sign an offer.
Telephonic Nurse Case Manager Jobs: Frequently Asked Questions
Which companies are hiring the most telephonic nurse case managers?
The companies hiring the most telephonic nurse case managers right now include CorVel Corporation, ISYS SOLUTIONS, and Optum, with the largest share of openings in Georgia, Florida, and California, based on current listings on Migrate Mate as of November 2026. Managed care organizations and workers' compensation carriers consistently account for the majority of postings.
How many telephonic nurse case manager jobs are remote?
About 100% of telephonic nurse case manager openings are fully remote or hybrid as of November 2026, reflecting the inherently phone-based nature of the role. Utilization management and disability management sub-specialties tend to have the highest concentration of fully remote positions compared to roles that require periodic on-site coordination.
How do you become a telephonic nurse case manager?
Start by earning your RN license and building several years of clinical experience in a relevant specialty such as medical-surgical, orthopedics, or occupational health. From there, move into a case management or utilization review role to learn the payer landscape. Pursuing the Certified Case Manager credential strengthens your candidacy significantly and is required by many employers within your first year on the job.
Can you get hired as a telephonic nurse case manager with limited case management experience?
Yes, strong acute care clinical experience can offset limited formal case management experience if you demonstrate familiarity with discharge planning, care coordination, and insurance authorization processes. Employers in workers' compensation and disability management are often more open to training candidates who come from occupational health or rehabilitation nursing backgrounds than those in managed care, which typically requires prior utilization review exposure.
What does the telephonic nurse case manager interview process look like?
The process typically begins with a phone screen from a recruiter or nurse manager focused on licensure, clinical background, and availability. A second round usually involves a panel or one-on-one interview with a clinical supervisor who presents case scenarios to assess your critical thinking and communication style. Some employers add a final review with a medical director before extending an offer.
Where can I find and apply to telephonic nurse case manager jobs?
You can find and apply to telephonic nurse case manager jobs on Migrate Mate, which lists current openings from across the United States. Search the roles available, find the ones that match your clinical background and scheduling needs, and apply directly to each listing that fits.
See All 34 Telephonic Nurse Case Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs