TN Visa Account Operations Manager Jobs
Account Operations Manager roles qualify for TN visa sponsorship under the USMCA's Management Consultant category when the position involves systems analysis, operational planning, and cross-functional coordination at a professional level. Canadian citizens can apply at the border or a U.S. consulate without a cap or lottery. Mexican citizens require a consular appointment.
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Get Access To All JobsNational Accounts Operations Manager
Join one of the nation's rapidly expanding leaders in Commercial Construction and Facility Management!
PLEASANT VALLEY CORPORATION, a successful and stable, family-owned and operated Commercial Real Estate Firm established in 1976 and headquartered in Medina, Ohio, boasts a dynamic presence across four key divisions: Construction, Facility Management, Property Management, and Real Estate Brokerage. Our comprehensive suite of commercial property services is characterized by effective project management, proactive communication, top-tier workmanship, and cutting-edge solutions.
WE OFFER:
- An exceptional culture and positive work environment
- Competitive earnings
- Comprehensive benefits
- Personal recognition
- Individual development opportunities
- A clear path for career advancement!
Shift
M-F | 8:30a – 5:00p
Work Location
Onsite – Medina, Ohio
Division
Facilities Management
Team
National Accounts
Reports To
VP or Director
Job Purpose
The National Accounts Operations Manager is responsible for leading an operations team dedicated to resolving clients' facility maintenance issues promptly and cost-effectively. This role ensures the efficient delivery of services across a portfolio of assigned accounts, fostering strong customer and vendor relationships while achieving service excellence and operational goals. The manager will drive team performance, streamline processes, and maintain high standards of client satisfaction and operational efficiency.
Responsibilities
- Manage Operations and Client Services: Lead an operations team to deliver high-quality service for assigned accounts, ensuring both company and client objectives are met while addressing workflow targets and service-level KPIs.
- Manages total revenues: ranging from $1M - $15M with the average expected between $4M - $7M with responsibility for five to seven key national accounts in a multi-state, multi-location market.
- Achieve Financial and Strategic Goals: Meet annual growth targets in sales volume and profitability, managing revenues between $1M - $15M across multiple key national accounts, and help clients identify opportunities for process improvement.
- Handle Work Orders and Escalations: Oversee account communications, assign work orders based on urgency and availability, and resolve vendor price discrepancies and escalations, ensuring timely and effective customer service.
- Authorize Subcontractor Bids: Review and authorize subcontractor bids up to $100,000, ensuring accuracy, cost verification, and compliance with scope and terms before submission to clients.
- Supervise and Train Team Members: Directly supervise up to five employees (Project Managers and/or Facility Coordinators), conduct operational training during onboarding and ongoing support, and lead regular team meetings and team-building events.
Requirements
- Experience and Education: 5-7 years of related experience with a Bachelor's degree in Business Administration preferred, or 7-9 years of related experience without a degree.
- Relevant Experience: Minimum 5 years in commercial facilities/property management, with proven success in resolving client problems and leading customer service teams.
- Technical Skills: Strong proficiency in CRM software, data entry, scheduling, reporting, and knowledge in commercial construction and general trades.
- Certifications: Project Management Professional (PMP) required; Six Sigma or similar certification preferred.
Do YOU have these qualities?
Apply now to explore a fulfilling career with Pleasant Valley Corporation!
National Accounts Operations Manager
Join one of the nation's rapidly expanding leaders in Commercial Construction and Facility Management!
PLEASANT VALLEY CORPORATION, a successful and stable, family-owned and operated Commercial Real Estate Firm established in 1976 and headquartered in Medina, Ohio, boasts a dynamic presence across four key divisions: Construction, Facility Management, Property Management, and Real Estate Brokerage. Our comprehensive suite of commercial property services is characterized by effective project management, proactive communication, top-tier workmanship, and cutting-edge solutions.
WE OFFER:
- An exceptional culture and positive work environment
- Competitive earnings
- Comprehensive benefits
- Personal recognition
- Individual development opportunities
- A clear path for career advancement!
Shift
M-F | 8:30a – 5:00p
Work Location
Onsite – Medina, Ohio
Division
Facilities Management
Team
National Accounts
Reports To
VP or Director
Job Purpose
The National Accounts Operations Manager is responsible for leading an operations team dedicated to resolving clients' facility maintenance issues promptly and cost-effectively. This role ensures the efficient delivery of services across a portfolio of assigned accounts, fostering strong customer and vendor relationships while achieving service excellence and operational goals. The manager will drive team performance, streamline processes, and maintain high standards of client satisfaction and operational efficiency.
Responsibilities
- Manage Operations and Client Services: Lead an operations team to deliver high-quality service for assigned accounts, ensuring both company and client objectives are met while addressing workflow targets and service-level KPIs.
- Manages total revenues: ranging from $1M - $15M with the average expected between $4M - $7M with responsibility for five to seven key national accounts in a multi-state, multi-location market.
- Achieve Financial and Strategic Goals: Meet annual growth targets in sales volume and profitability, managing revenues between $1M - $15M across multiple key national accounts, and help clients identify opportunities for process improvement.
- Handle Work Orders and Escalations: Oversee account communications, assign work orders based on urgency and availability, and resolve vendor price discrepancies and escalations, ensuring timely and effective customer service.
- Authorize Subcontractor Bids: Review and authorize subcontractor bids up to $100,000, ensuring accuracy, cost verification, and compliance with scope and terms before submission to clients.
- Supervise and Train Team Members: Directly supervise up to five employees (Project Managers and/or Facility Coordinators), conduct operational training during onboarding and ongoing support, and lead regular team meetings and team-building events.
Requirements
- Experience and Education: 5-7 years of related experience with a Bachelor's degree in Business Administration preferred, or 7-9 years of related experience without a degree.
- Relevant Experience: Minimum 5 years in commercial facilities/property management, with proven success in resolving client problems and leading customer service teams.
- Technical Skills: Strong proficiency in CRM software, data entry, scheduling, reporting, and knowledge in commercial construction and general trades.
- Certifications: Project Management Professional (PMP) required; Six Sigma or similar certification preferred.
Do YOU have these qualities?
Apply now to explore a fulfilling career with Pleasant Valley Corporation!
See all 548+ Account Operations Manager jobs
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Get Access To All JobsTips for Finding TN Visa Sponsorship as an Account Operations Manager
Frame your credentials around management consulting
TN classification for this role depends on aligning your duties to the Management Consultant category. Pull language from your offer letter that emphasizes advisory, analytical, and planning functions rather than general supervisory tasks.
Target employers with dedicated HR immigration teams
Mid-to-large operations-driven companies in logistics, SaaS, and financial services are accustomed to preparing TN support letters. Smaller employers may not know that TN requires a detailed job offer letter, not a petition, which slows offers down.
Verify your degree matches the role's consulting scope
CBP officers assess whether your undergraduate or graduate degree supports a consulting-level operations function. A business administration or industrial engineering degree strengthens your case more than a general management credential with no quantitative coursework.
Request a duty-specific offer letter before crossing
Canadian professionals applying at the port of entry need an offer letter that describes specific operational and analytical duties, not just a job title. Vague letters citing only 'managing accounts' have led to CBP requests for clarification or outright deferrals.
Search for TN-ready roles through Migrate Mate
Filter for Account Operations Manager positions where employers have confirmed TN sponsorship capacity. Migrate Mate surfaces these roles so you spend your time on applications, not cold-calling HR teams about visa eligibility.
Prepare for Mexican nationals' consular documentation requirements
Mexican citizens must schedule a consular interview and bring a complete package including the employer's support letter, your credentials, and evidence of the consulting nature of the role. While TN visas don't involve prevailing wage requirements, salary documentation helps establish legitimacy and strengthen your application.
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Find Account Operations Manager JobsAccount Operations Manager TN Visa: Frequently Asked Questions
Does an Account Operations Manager role qualify for a TN visa?
It can, but the classification depends on how the role is structured. TN visas don't have a dedicated 'operations manager' category. The position typically qualifies under Management Consultant, which requires that your duties center on advising, analyzing, and recommending operational improvements rather than direct staff supervision or routine account administration.
How does TN visa sponsorship compare to H-1B for this role?
TN is significantly more accessible for Account Operations Managers. There's no annual lottery, no cap for Canadian citizens, and employers don't file a petition with USCIS. For Canadians, you present your offer letter and credentials directly at the U.S. port of entry—no advance government filing required. H-1B requires a lottery selection, prevailing wage certification, and months of processing. For qualified Canadians in particular, TN is a faster path to starting work.
What documentation does my employer need to provide for TN sponsorship?
Your employer prepares a support letter on company letterhead that describes your specific duties, confirms the professional nature of the role, states your salary, and explains why a Management Consultant classification applies. The letter should reference your credentials and tie the operational responsibilities to consulting-level analysis. Canadian citizens present this letter at the port of entry; Mexican citizens bring it to their consular interview.
Where can I find Account Operations Manager jobs that offer TN visa sponsorship?
Migrate Mate is built specifically for Canadian and Mexican professionals seeking roles with confirmed TN visa sponsorship. Rather than filtering through generic job postings and guessing at employer willingness to sponsor, you can search roles where sponsorship capacity is already established for TN-eligible candidates.
Can I switch employers while on a TN visa as an Account Operations Manager?
Yes, but you need a new TN authorization before starting with the new employer. Your TN status is tied to the specific employer and role listed at entry. Canadians can apply at the port of entry with a new offer letter from the incoming employer. Mexican nationals must return to a U.S. consulate. There's no USCIS petition required, but you can't begin work until the new TN is approved.
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