TN Visa Director Of Account Management Jobs
Director of Account Management roles qualify for TN visa sponsorship under the USMCA's Management Consultant category when the position involves advisory functions rather than direct line management. Canadian citizens can enter at the port of entry without a cap; Mexican citizens require a consular appointment. Bring a detailed offer letter outlining your advisory duties.
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Get Access To All JobsEmployee Health & Benefits Director Of Account Management
Location: Dallas
Reports to: Regional Vice President of EH&B Client Experience
Position Summary
The Director of Account Management is responsible for the strategic leadership, development, and performance of the Account Management (AM) function across the practice. This role ensures consistency, quality, and scalability of account management work products while developing top talent through structured onboarding, ongoing coaching, and performance management. The Director partners closely with the Regional Vice President of Client Experience, Dallas Director of EH&B Client Services, Executive Team Leaders (ETLs), and Regional Learning & Development to support growth, elevate client experience, and create clear career paths for Account Managers.
Key Responsibilities
- Develop and maintain the Account Manager job description and competency framework
- Interview, evaluate, and make hiring decisions with Account Manager candidates
- Lead and oversee onboarding for new Account Managers, ensuring a consistent and effective ramp-up experience
- Partner with Regional Learning & Development to create and execute structured learning plans for new hires
Account Management Standards & Process
- Standardize Account Management work product, processes, and best practices across the practice
- Ensure consistency in client deliverables, communication, and service execution
- Continuously assess and refine AM processes to improve efficiency, quality, and scalability
Coaching, Development & Performance Management
- Provide ongoing coaching and mentoring to Account Managers at all levels and tenure
- Conduct regular performance evaluations and feedback sessions
- Set accountability standards for participation in required and ongoing training
- Hold the team accountable for demonstrating technical knowledge, client acumen, and professional growth
- Perform ongoing skills and gap assessments to identify development opportunities
Capacity & Workforce Management
- Evaluate and manage Account Manager capacity and workloads
- Partner with leadership to ensure appropriate staffing levels aligned to client needs and growth
- Identify risks related to workload imbalance or performance and proactively address them
Leadership Collaboration & Strategic Partnership
- Work in tandem with the Regional VP of EH&B Client Experience and Executive Team Leads to assess growth opportunities and define clear promotion pathways for Account Managers
- Maintain strong, consistent communication with the Regional VP of EH&B Client Experience and ETLs regarding team performance, development progress, and needs from the field
- Meet regularly with ETLs and local leaders to understand evolving business and client requirements
Training & Team Engagement
- Collaborate closely with Regional Training (Learning & Development) on ongoing curriculum and skill development
- Lead monthly Account Manager meetings focused on training, best practices, performance insights, and engagement
Qualifications & Experience
Bachelor’s degree preferred; equivalent experience considered
8+ years of experience in account management, client services, or related leadership roles
Proven experience leading, coaching, and developing high-performing teams
Strong understanding of account management operations, workflows, and client service delivery
Demonstrated ability to standardize processes and drive adoption across teams
Core Competencies
- Leadership and people development
- Strong communication and executive presence
- Coaching, mentoring, and performance management
- Strategic thinking and problem solving
- Collaboration and cross-functional partnership
- Ability to influence without direct authority
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs.
Employee Health & Benefits Director Of Account Management
Location: Dallas
Reports to: Regional Vice President of EH&B Client Experience
Position Summary
The Director of Account Management is responsible for the strategic leadership, development, and performance of the Account Management (AM) function across the practice. This role ensures consistency, quality, and scalability of account management work products while developing top talent through structured onboarding, ongoing coaching, and performance management. The Director partners closely with the Regional Vice President of Client Experience, Dallas Director of EH&B Client Services, Executive Team Leaders (ETLs), and Regional Learning & Development to support growth, elevate client experience, and create clear career paths for Account Managers.
Key Responsibilities
- Develop and maintain the Account Manager job description and competency framework
- Interview, evaluate, and make hiring decisions with Account Manager candidates
- Lead and oversee onboarding for new Account Managers, ensuring a consistent and effective ramp-up experience
- Partner with Regional Learning & Development to create and execute structured learning plans for new hires
Account Management Standards & Process
- Standardize Account Management work product, processes, and best practices across the practice
- Ensure consistency in client deliverables, communication, and service execution
- Continuously assess and refine AM processes to improve efficiency, quality, and scalability
Coaching, Development & Performance Management
- Provide ongoing coaching and mentoring to Account Managers at all levels and tenure
- Conduct regular performance evaluations and feedback sessions
- Set accountability standards for participation in required and ongoing training
- Hold the team accountable for demonstrating technical knowledge, client acumen, and professional growth
- Perform ongoing skills and gap assessments to identify development opportunities
Capacity & Workforce Management
- Evaluate and manage Account Manager capacity and workloads
- Partner with leadership to ensure appropriate staffing levels aligned to client needs and growth
- Identify risks related to workload imbalance or performance and proactively address them
Leadership Collaboration & Strategic Partnership
- Work in tandem with the Regional VP of EH&B Client Experience and Executive Team Leads to assess growth opportunities and define clear promotion pathways for Account Managers
- Maintain strong, consistent communication with the Regional VP of EH&B Client Experience and ETLs regarding team performance, development progress, and needs from the field
- Meet regularly with ETLs and local leaders to understand evolving business and client requirements
Training & Team Engagement
- Collaborate closely with Regional Training (Learning & Development) on ongoing curriculum and skill development
- Lead monthly Account Manager meetings focused on training, best practices, performance insights, and engagement
Qualifications & Experience
Bachelor’s degree preferred; equivalent experience considered
8+ years of experience in account management, client services, or related leadership roles
Proven experience leading, coaching, and developing high-performing teams
Strong understanding of account management operations, workflows, and client service delivery
Demonstrated ability to standardize processes and drive adoption across teams
Core Competencies
- Leadership and people development
- Strong communication and executive presence
- Coaching, mentoring, and performance management
- Strategic thinking and problem solving
- Collaboration and cross-functional partnership
- Ability to influence without direct authority
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs.
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Get Access To All JobsTips for Finding TN Visa Sponsorship as a Director Of Account Management
Frame your role as advisory not supervisory
TN eligibility under Management Consultant requires demonstrating advisory functions. Before applying, reframe your resume and offer letter to emphasize client strategy, process improvement, and recommendations rather than headcount ownership or budget authority.
Request a duty-specific offer letter
CBP officers assess TN eligibility at the border based on your offer letter alone. Ask your employer to list specific advisory deliverables, client-facing responsibilities, and the consulting nature of the role rather than generic management titles.
Target employers with cross-border client portfolios
Companies managing Canadian or Mexican client accounts understand USMCA professional categories and are more likely to have navigated TN sponsorship before. Focus your search on B2B firms, SaaS companies, and professional services organizations with documented cross-border operations.
Use Migrate Mate to find verified TN sponsors
Search Migrate Mate to identify Director of Account Management roles at employers who have actively sponsored TN professionals. This surfaces verified opportunities so you spend your time on applications that won't stall at the offer stage over visa eligibility.
Prepare credential documentation before outreach
Have your degree transcripts, professional certifications, and a translated credential evaluation ready before you start interviewing. Delays in producing these documents after an offer is extended can push your start date past what most employers will tolerate.
Clarify the port of entry process for Canadian citizens
If you're Canadian, you don't need a visa stamp. You present your offer letter, credentials, and TN application directly to a CBP officer. Confirm with your employer that your start date allows a same-day border crossing rather than scheduling an appointment weeks out.
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Find Director Of Account Management JobsDirector Of Account Management TN Visa: Frequently Asked Questions
Does a Director of Account Management role qualify for TN visa status?
It depends on how the role is defined. TN visa status for this title typically falls under the Management Consultant category, which requires the position to involve advisory or consultative functions. If the role is primarily operational line management with direct reports and budget control, CBP may deny the application. An offer letter that explicitly describes client advisory work, strategic recommendations, and consulting deliverables significantly strengthens eligibility.
How does the TN visa compare to H-1B for Director of Account Management positions?
The TN visa has no annual lottery and no numerical cap for Canadian citizens, so you can obtain status at a port of entry as soon as you have a qualifying offer. H-1B requires employer sponsorship, a lottery selection, and a wait until October 1 of the fiscal year. For Mexicans, TN has a limited annual allocation, but consular processing is still faster and more predictable than the H-1B lottery cycle.
Where can I find Director of Account Management jobs that offer TN visa sponsorship?
Migrate Mate is built specifically for this search. It filters Director of Account Management roles by employers with recent visa filings, so you're not guessing whether a company has experience supporting visa sponsorship during the offer process. Generic job boards don't surface employer sponsorship history, which makes it harder to identify viable opportunities before investing time in an application.
Can Mexican citizens apply for TN status for this role at the border like Canadians can?
No. Mexican nationals must apply for a TN visa at a U.S. consulate in Mexico rather than at a port of entry. You'll need to schedule a consular appointment, complete the DS-160, pay the visa application fee, and attend an interview. The qualifying documents are the same as for Canadian applicants, but the process takes longer and requires advance planning around consular appointment availability.
What happens if my Director of Account Management role changes after I enter on TN status?
If your duties shift materially, your existing TN may no longer cover the updated role. A promotion that adds significant budget authority or moves you fully into operational management rather than advisory work could put your status at risk. You and your employer should reassess TN eligibility whenever your title or core responsibilities change, and file an amended or new TN application before the role change takes effect.
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