TN Visa Head Of Customer Success Jobs

The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application:

• Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
• Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
• Please note that applications must be submitted prior to the close of the recruitment.

Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact Human Resources at (702) 895-3504 or unlvjobs@unlv.edu.

Job Description

The University of Nevada, Las Vegas invites applications for an Assistant Professor-In-Residence for the Academic Success Program at the William S. Boyd School of Law [R0153869]

ROLE of the POSITION

The Assistant Professor-in-Residence, reporting to the Director of the Academic Success Program (ASP), supports in advancing the law school’s student success, academic support, and bar readiness goals. This position contributes to the development and delivery of academic success programming for full-time, part-time, and hybrid law students, with particular responsibility for serving as a primary point of contact and liaison for hybrid students’ engagement, communication, follow-up, and support needs.

Under the direction of the Director, the Assistant Professor-in-Residence assists with the implementation of ASP initiatives designed to strengthen students’ academic performance, legal analysis, study strategies, time and task management, professional development, and preparation for the bar examination. The position works collaboratively with the Director, the Assistant Director of ASP, faculty, staff, and student workers to provide individual and group academic support, participate in workshops and student outreach, and help connect students to appropriate academic success resources.

A significant purpose of this role is to expand ASP’s capacity to serve students whose schedules, locations, or program format require additional flexibility. The Assistant Professor-in-Residence is expected to maintain flexibility in work hours and days, including occasional evenings and weekends, to support student engagement across programs and to provide consistent support for hybrid students. Although the position includes assigned administrative responsibilities, it is not intended to operate at the Director or Assistant Director level and does not carry overall responsibility for ASP strategy, supervision, or directional program administration.

The Assistant Professor-in-Residence also supports bar preparation and bar taker programming in coordination with the Director and Assistant Director of ASP. This may include student outreach, advising, workshops, tracking student engagement, assisting with implementation of bar support initiatives, and providing support to graduates preparing for licensure.

In addition to these administrative and student-support responsibilities, the Assistant Professor-in-Residence teaches a total of three credit-bearing courses annually, as assigned and consistent with the needs of ASP and the law school. The role does not have operational or budgetary oversight.

BACKGROUND SCREENING

Employment is contingent upon the successful completion of a pre-employment criminal background and/or credit check.

MINIMUM QUALIFICATIONS

This position requires a Juris Doctor from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) and to have successfully passed a Bar Exam; Nevada or Legacy Uniform Bar Exam preferred. Credentials must be obtained prior to the start date. One to three years of student advising or related professional experience.

• Teaching and Instructional Skills: Ability to prepare and deliver effective classroom instruction, workshops, practice exercises, and other learning experiences that support student development in legal analysis, writing, exam performance, performance test skills, bar readiness, and practice readiness.
• Communication Skills: Excellent written and verbal communication skills, including the ability to communicate clearly, professionally, and effectively with students, faculty, staff, administrators, and other stakeholders.
• Student Advising, Counseling, and Mentoring Skills: Ability to provide supportive, constructive, and student-centered guidance to students facing academic, bar preparation, professional, or personal challenges affecting their academic performance. This includes the ability to build trust while maintaining appropriate professional boundaries.
• Interpersonal and Relationship-Building Skills: Ability to build and maintain positive working relationships with students, faculty, staff, and colleagues in a diverse academic environment. This includes a collaborative approach to supporting students and advancing ASP goals.
• Public Speaking and Presentation Skills: Ability to present effectively to groups of students, faculty, staff, or other audiences through classes, workshops, orientation sessions, bar support programming, and other academic success initiatives.
• Analytical and Critical Reasoning Skills: Ability to evaluate student work, identify patterns in student performance, diagnose academic challenges, and help students develop practical strategies for improvement.
• Organizational and Time Management Skills: Ability to manage multiple responsibilities, including teaching, student meetings, hybrid student engagement, workshops, communications, materials preparation, grading, and assigned program support responsibilities.
• Attention to Detail: Ability to prepare, review, edit, and proofread instructional, student-facing, and administrative materials with accuracy, clarity, and professionalism.
• Legal Education and Academic Success: Demonstrated knowledge of legal education, academic success principles, student learning, legal analysis, exam writing, study strategies, and the academic skills necessary for success in law school.
• Bar Examination and Bar Readiness: Working knowledge of bar examination preparation, including legal analysis, legal writing, licensure exam strategies, performance test taking skills, time management, and other skills necessary for bar readiness.
• Knowledge of the Nevada Bar Examination, performance test expectations, and evolving licensing examination requirements is strongly preferred or must be developed as part of the role.
• Teaching and Pedagogy: Knowledge of effective teaching methods, assessment practices, feedback techniques, and student-centered instructional strategies, particularly in courses or programs focused on academic success, bar preparation, legal writing, legal analysis, or practice-readiness skills.
• Hybrid and Flexible Student Support: Knowledge of, or ability to quickly and comprehensively develop knowledge of, effective strategies for supporting hybrid students and students whose schedules, locations, or program formats require flexible engagement, communication, and follow-up.
• Technical Proficiency: Demonstrated working knowledge of computer systems and software applications relevant to teaching, academic administration, student communication, and program support, including Microsoft Office Suite, Adobe Acrobat, learning management systems, video conferencing platforms, and educational technology tools.
• Diversity, Equity, Inclusion, and Accessibility: Knowledge of practices that support diverse learners in legal education, including inclusive teaching, accessibility, culturally responsive student support, and strategies for supporting students from varied backgrounds and educational experiences.
• Support Student Success Across Programs: Ability to support full-time, part-time, and hybrid students through teaching, advising, communication, follow-up, and academic success programming.
• Serve Hybrid Students Effectively: Ability to serve as a point of contact and liaison for hybrid students’ ASP engagement, including proactive communication, flexible availability, follow-up, and connection to appropriate academic success and bar readiness resources.
• Work Collaboratively and Independently: Ability to work effectively as part of the Academic Success Program team while also exercising professional judgment and independent initiative within assigned responsibilities.
• Adaptability and Flexibility: Ability to adapt to changing student needs, program needs, bar examination developments, hybrid program demands, and evolving best practices in legal education. This includes willingness to work occasional evenings or weekends when needed to support student engagement and programming.
• Provide Constructive Feedback: Ability to provide timely, specific, and actionable feedback on student work, including written assignments, practice exams, performance tests, study plans, and other academic or bar preparation exercises.
• Cultivate Cooperative Relationships: Ability to establish and maintain cooperative, respectful, and productive relationships with students, faculty, staff, administrators, student mentors or fellows, and other members of the law school community.
• Use Data and Information to Support Students: Ability to use available student engagement, performance, and participation information to identify needs, support follow-up, and contribute to the improvement of academic success and bar support efforts.
• Maintain Professional Judgment and Confidentiality: Ability to handle sensitive student information with professionalism, discretion, sound judgment, and appropriate confidentiality.

PREFERRED QUALIFICATIONS

• Educational Technology: Familiarity with educational technology tools and platforms that enhance teaching, student engagement, assessment, online or hybrid instruction, and academic support. Familiarity with legal education or bar preparation platforms is beneficial.
• Student Assessment and Evaluation: Knowledge of methods for assessing student progress, identifying student needs, providing meaningful feedback, and using student engagement or performance information to support academic improvement.
• Professional Development and Legal Education Scholarship: Familiarity with professional development opportunities, conferences, organizations, and scholarship related to academic success, bar preparation, legal pedagogy, hybrid education, and student success.
• Experience in Academic Support, Legal Writing, or Legal Education: Prior experience in academic support, bar preparation, legal writing, legal analysis, student success, or teaching in a law school or comparable educational setting.
• Teaching Experience in Legal or Analytical Skills: Experience teaching legal writing, legal analysis, academic success, bar preparation, performance test skills, or comparable courses requiring analytical reasoning, written communication, and individualized feedback.
• Background in Legal Practice or Bar Preparation: Experience in legal practice, judicial clerkship, bar preparation, bar tutoring, or related work that provides insight into the skills necessary for professional readiness and licensure.
• Scholarly or Professional Contributions: Publications, presentations, committee work, or other contributions related to legal education, academic success, bar preparation, pedagogy, hybrid education, or student success.
• Program Implementation Support: Ability to assist with the planning, coordination, implementation, and assessment of academic success, bar preparation, hybrid student engagement, and practice-readiness initiatives.
• Data-Informed Student Support: Ability to gather, organize, interpret, and apply student performance or engagement information to support academic interventions, student outreach, and program improvement.
• Innovation in Teaching and Student Engagement: Ability to develop or adapt teaching methods, materials, workshops, and student engagement strategies to meet the needs of diverse learners, including hybrid students and students preparing for the bar examination.

COMMITMENT TO OUR CAMPUS VALUES

Successful candidates will advance UNLV's mission by cultivating an environment of mutual respect and belonging. They will model our Campus Values in their decision-making and inspire excellence across our community.

SALARY

Salary competitive with those at similarly situated institutions and is contingent upon funding.

BENEFITS OF WORKING AT UNLV

Competitive total rewards package including:

• Paid time off, sick leave, and holidays
• Excellent health insurance including medical, dental and vision
• Comprehensive retirement plans and voluntary benefits programs
• No state income tax
• Tuition discounts at Nevada System of Higher Education (NSHE) schools
• Tuition discounts for spouses, domestic partners, and dependents

PERKS & PROGRAMS

• Employee recognition and appreciation programs
• UNLV athletics ticket discounts
• Statewide employee purchase program discounts
• RebelCard discounts on and off campus
• Wellness programming for all UNLV faculty and staff at no cost
• Opportunity for career advancements to leadership roles
• Connect with colleagues with shared interests
• Personal and professional development opportunities
• A comprehensive onboarding program, Rebels: Onboard
• Support and resources available for veteran applicants — contact vetjobseekers@unlv.edu or visit our Veterans Webpage

HOW TO APPLY

Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, email addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.

Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. Materials should be addressed to Professor Nachman Gutowski, Search Committee Chair.

Although this position will remain open until filled, please apply by November 23rd, 2026.

Applications must be submitted electronically through Workday. Please note that emailed materials will not be accepted.

Veterans are encouraged to apply. UNLV values the skills of those who have served. Learn more at Veterans Webpage or contact vetjobseekers@unlv.edu for support.

For assistance with the application process, please review instructions on How to Apply. For further assistance contact UNLV Human Resources at (702) 895-3504 or UNLVJobs@unlv.edu and include the job requisition number in your email subject line.

SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES

Current UNLV and Nevada System of Higher Education (NSHE) employees must apply through Workday. Type Find Jobs in the Workday search bar or access the page directly here: JOB HUB

Search for this position using the job requisition number R0153869.

To ensure your application is processed correctly, current UNLV and NSHE employees should apply internally through Workday. If you submit an application through the external careers site, you will be asked to reapply as an internal application, which may delay your application.

PROFILE of the UNIVERSITY

Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more than 3,600 faculty and staff. To date, UNLV has conferred more than 152,000 degrees, producing more than 130,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity, and is a recipient of the Carnegie Classification for Community Engagement. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada.

Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada.

EEO/AA STATEMENT

The University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person’s age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply.

TITLE IX STATEMENT

The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University’s commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Mail Stop 1062, Las Vegas, NV 89154-1062, Campus Services Building (CSB) Room 159, Telephone: (702) 895-4055; Email: titleixcoordinator@unlv.edu, or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: 1-800-421-3481 FAX: 202-453-6012; TDD: 1-800-877-8339; Email: OCR@ed.gov; or to both.

Information pertaining to the University’s grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the University will respond can be found online at the Office of Equal Employment & Title IX webpage.

SAFETY AND SECURITY STATEMENT

UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online.

JOB CATEGORY

Academic Faculty

Exempt

Yes

Full-Time Equivalent

100.0%

Required Attachment(s)

Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, email addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.

Posting Close Date

10/23/2027

Note to Applicant

This position may require that a criminal background check be conducted on the candidate(s) selected for hire.

HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member’s first day of employment.

References will be contacted at the appropriate phase of the recruitment process.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.

All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided).

Recruitments that provide a work schedule are subject to change based on organizational needs.