TN Visa Operations Engineer Jobs
Operations Engineer roles qualify for TN visa sponsorship under the USMCA treaty's Engineering category, which covers process, manufacturing, and systems engineering functions. Canadian citizens can cross at the port of entry with employer documents in hand. Mexican citizens need a consular appointment. No lottery, no cap for Canadians.
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About Ericsson Enterprise Wireless Solutions
Ericsson has a vision to lead in the emerging Enterprise 5G networking and security markets and establish 5G as a communication platform via global network APIs. Business Area Enterprise Wireless Solutions (BEWS) plays a fundamental role in achieving this goal by building a differentiated enterprise networking and security product portfolio and by scaling a global multi-channel go-to-market. Leveraging Ericsson’s leadership in cellular, BEWS aims to become the trusted partner for enterprise wireless network infrastructure, with cellular as the entry point and zero trust security as a norm.
Grow with us
The Business Controller – Global Operations Organization is the senior finance partner to Global Operations leadership, providing financial leadership across a highly complex operational environment that includes the global customer support unit and service delivery. This role requires an operational mindset, strong business judgment, and the ability to translate complex cost structures, productivity drivers, workforce investments, service economics, and delivery performance into actionable decisions. The successful candidate will help BEWS scale with financial discipline while strengthening customer experience, service quality, and profitability.
Role differentiators
- Embedded finance partner to Global Operations leadership, with a strong operational and cost-transparency mindset. Primary focus on value creation via service economics, cost complexity, productivity, workforce planning, support operations, delivery revenue, and operational scalability.
- Requires enterprise experience, senior executive support, and the ability to manage through ambiguity in a complex global operating model. Substantial use of AI tools to support meaningful insights and personal productivity.
- Ideal background includes Wireless WAN, networking, telecom, customer support, service delivery, managed services, or adjacent enterprise technology operations.
What you will do
- Act as the trusted finance advisor to Global Operations, influencing decisions on operating model design, capacity planning, service delivery, customer support investments, and resource allocation to align strategy with financial targets and BEWS growth objectives.
- Lead FP&A for global operations—covering operating expenses, workforce costs, support functions, service delivery, and recurring services revenue—and delivers performance insights across cost, productivity, revenue, margin, and service KPIs.
- Build dashboards and decision frameworks that increase transparency into global cost dynamics and operational performance, enabling faster, data-driven management actions.
- Analyse profitability, delivery efficiency, and cost-to-serve for support and service offerings, creating models for resource allocation, capacity planning, workforce optimization, and scalable service growth while protecting margins and customer experience.
- Drive cost management and productivity by improving visibility into complex global cost structures and leading financial analysis for headcount planning, org changes, sourcing decisions, automation, and process simplification.
- Provide governance and risk oversight for operations—monitoring capacity constraints, cost pressures, delivery challenges, and margin erosion—ensuring investments have clear business cases, measurable outcomes, and compliant accounting in partnership with Financial Control and Financial Business Services.
Desired outcomes
- Improved transparency and decision quality across complex global operations cost and revenue dynamics.
- Stronger linkage between operational plans, service performance, productivity, and financial outcomes.
- Scalable operating decisions that support BEWS growth while protecting profitability and customer experience.
- Finance recognized as a practical, trusted, and proactive partner to Global Operations leadership.
What skills you will bring
- Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or related field; MBA, CFA, or advanced degree preferred. 10+ years of progressive finance experience, including experience leading or managing people.
- Significant experience supporting operations, customer support, service delivery, managed services, supply chain, or similarly complex operating environments. Strong understanding of operational finance, cost management, productivity measurement, resource planning, and service economics.
- Experience in Wireless WAN, networking, telecom, cybersecurity, or adjacent enterprise technology sectors strongly preferred. Passion and growth mindset, with the ability to help BEWS scale toward $1B+ revenue while maintaining operational discipline.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.
The salary range for this position is $220,000 to $270,000.
Short-Term Variable Compensation Plan (select if STV): Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson Enterprise Wireless Solutions offers excellent, competitive employee benefits, such as: subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution. For California employees, we offer a subsidized HMO option through Kaiser. Ericsson Enterprise Wireless Solutions also offers subsidized dental and vision coverage.
Your Financial Security
We invest in both your short and long-term financial wellbeing. Our 401(k) plan has a 4% company match and immediate vesting. Employees will also receive company-paid employee basic life and AD&D insurance and company-paid disability benefits.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson Enterprise Wireless Solutions offers other company-paid benefits such as a comprehensive Employee Assistance Program, mobile therapy, and volunteer paid time off.
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Get Access To All JobsTips for Finding TN Visa Sponsorship as an Operations Engineer
Frame your credentials against USMCA requirements
TN visa eligibility for Operations Engineers requires a degree in engineering or a closely related field. Gather your transcripts and, if your degree title is non-standard, a credential evaluation confirming the equivalency before you start applying.
Target manufacturers with cross-border supply chains
Automotive, aerospace, and consumer goods manufacturers that operate facilities in Canada or Mexico already understand TN visa mechanics. Prioritize these employers because their HR and legal teams won't need to be educated on the process.
Search verified TN sponsor employers on Migrate Mate
Filter Operations Engineer roles by employer visa sponsorship experience on Migrate Mate. You'll see which employers have recent visa filings and experience with work visa sponsorship, cutting the time you spend on outreach to companies unfamiliar with visa processes.
Negotiate the support letter before accepting an offer
The employer's TN support letter must describe the role, your qualifications, and the engineering duties in specific terms. Ask to review a draft before you sign the offer so you can flag any language that conflicts with your actual responsibilities.
Clarify your SOC classification with the hiring manager
Operations Engineer roles sometimes get coded under management or industrial production SOC codes instead of engineering. Confirm with your employer that the job description and internal classification reflect engineering duties, since CBP officers evaluate the role, not just the title.
Plan Mexican applicants' consular timeline into your start date
Mexican citizens must attend a consular interview before entering the U.S. on TN status. Build at least three to six weeks into your start date negotiation to account for appointment availability at the nearest U.S. consulate.
Operations Engineer TN Visa: Frequently Asked Questions
Does an Operations Engineer role qualify for TN visa status?
Yes, provided the position involves engineering functions and your degree is in engineering or a closely related technical field. CBP evaluates the actual duties of the role, not just the job title. Roles that blend significant management or non-engineering responsibilities can face scrutiny, so the employer's support letter should emphasize the technical engineering scope of the position.
How does TN compare to H-1B for Operations Engineers?
TN has no annual lottery and no numerical cap for Canadian citizens, so you can obtain status on the day you cross the border with the right documents. H-1B visa requires entering a lottery with roughly a one-in-four chance of selection, then waiting up to a year for a start date. For Operations Engineers who meet the engineering degree requirement, TN is a faster and more predictable path.
What documents does my employer need to provide for my TN application?
Your employer must supply a support letter on company letterhead that states your job title, a description of the engineering duties, your qualifications, the intended duration of employment, and confirmation you'll be paid a professional wage. Canadian citizens present this letter at the port of entry alongside their degree credentials. Mexican citizens submit it as part of their consular appointment package.
How do I find Operations Engineer employers that will sponsor TN visas?
Migrate Mate lets you filter Operations Engineer job listings by TN visa sponsorship history, so you can focus your search on employers who have already navigated the process. Companies in manufacturing, logistics, and industrial sectors with cross-border operations tend to be the most familiar with TN mechanics and willing to support the application.
Can I switch employers after starting an Operations Engineer role on TN status?
Yes, but you need a new TN approval tied to the new employer before you begin work there. Canadian citizens can obtain the new TN at a port of entry with a support letter from the new employer. If you're a Mexican citizen, you'll need a new consular appointment. There is no grace period that allows you to work for the new employer while the new TN is pending.