User Experience Manager Jobs
User Experience Manager jobs are open across tech, healthcare, finance, and consumer goods at every level from individual contributor lead to director, with specializations in product design, research operations, and design systems. Scan the live roles below and apply to whichever ones fit.
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Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As an Experience Design Senior Associate in Small Business Acquisitions and Onboarding, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users. As a core contributor, align user needs with business goals. Your strong understanding of the financial services industry and JPMC's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
The Small Business Acquisitions and Onboarding team is responsible for helping small businesses become a Chase for Business customer, delivering seamless account opening experiences in digital channels and in the branch. This is a hands-on designer role, responsible for execution across each step of the product design lifecycle.
Job responsibilities
- Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
- Apply systems thinking to understand how user experiences connect across channels, products, and operational workflows; identify dependencies, handoffs, and key constraints.
Use AI-assisted design and prototyping tools to rapidly explore and refine concepts, flows, and prototypes; critically evaluate generated outputs for usability, accessibility, feasibility, and alignment with user needs and product requirements.
- Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
- Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
- Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
- Communicate design decisions through clear narratives and artifacts (flows, wireframes, prototypes); participate in critiques and working sessions to incorporate feedback. Work collaboratively and contribute to the success of a multidisciplinary team
-
Required qualifications, capabilities, and skills
- 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
- Proven ability to create visually appealing and functional designs using industry-standard tools, including AI-assisted tools (e.g., Figma & Figma Make, Claude Code & Claude Design)
- Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
- Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
- Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
- Proven ability to understand how technological constraints inform designs Previous experience delivering and shipping product
Preferred qualifications, capabilities, and skills
- Experience creating journey maps and service blueprints
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As an Experience Design Senior Associate in Small Business Acquisitions and Onboarding, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users. As a core contributor, align user needs with business goals. Your strong understanding of the financial services industry and JPMC's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
The Small Business Acquisitions and Onboarding team is responsible for helping small businesses become a Chase for Business customer, delivering seamless account opening experiences in digital channels and in the branch. This is a hands-on designer role, responsible for execution across each step of the product design lifecycle.
Job responsibilities
- Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
- Apply systems thinking to understand how user experiences connect across channels, products, and operational workflows; identify dependencies, handoffs, and key constraints.
Use AI-assisted design and prototyping tools to rapidly explore and refine concepts, flows, and prototypes; critically evaluate generated outputs for usability, accessibility, feasibility, and alignment with user needs and product requirements.
- Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
- Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
- Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
- Communicate design decisions through clear narratives and artifacts (flows, wireframes, prototypes); participate in critiques and working sessions to incorporate feedback. Work collaboratively and contribute to the success of a multidisciplinary team
-
Required qualifications, capabilities, and skills
- 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
- Proven ability to create visually appealing and functional designs using industry-standard tools, including AI-assisted tools (e.g., Figma & Figma Make, Claude Code & Claude Design)
- Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
- Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
- Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
- Proven ability to understand how technological constraints inform designs Previous experience delivering and shipping product
Preferred qualifications, capabilities, and skills
- Experience creating journey maps and service blueprints
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
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Who's Hiring
Top Industries Hiring
- Technology & Software17
- Insurance1
- Distribution & Wholesale1
- Banking & Financial Services1
- Consulting & Professional Services1
What Employers Look For
The qualifications that appear most often in user experience manager jobs.
- 5 or more years of UX design experience with at least 2 years managing designers
- Proficiency in Figma for design review, critiques, and cross-functional handoffs
- Demonstrated experience leading end-to-end product design from discovery to launch
- Ability to build and present design strategy to senior stakeholders and executives
- Experience conducting or overseeing user research, usability testing, and synthesis
- Bachelor's degree in design, human-computer interaction, or a related field
Tips for Your User Experience Manager Job Search
Tailor your portfolio for management
User experience manager roles want evidence you led design processes, not just executed them. Annotate your portfolio with how you staffed projects, resolved team disagreements, and shaped delivery timelines, not only the final design outcomes.
Apply early to roles that fit
Migrate Mate lists user experience manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Signal research ops fluency in your resume
Hiring managers increasingly want user experience managers who can build and scale research infrastructure. Call out any work you did standardizing templates, managing participant panels, or establishing team-wide toolkits for usability testing.
Target postings by team size signals
Job descriptions that mention 'building out the team' or list headcount goals signal you'll spend most of your time on hiring and structuring, not craft. If you prefer hands-on design leadership, prioritize postings for established teams with existing designers.
Prepare a case study on influencing without authority
Interviewers for user experience manager roles consistently probe how you drive alignment with product managers and engineers who don't report to you. Prepare a specific story showing how you shifted a product decision using research, not hierarchy.
Negotiate scope alongside compensation
When you receive an offer, clarify team size, design system ownership, and whether the role has a path to group manager. Those structural factors affect your leverage and growth more than base pay alone.
User Experience Manager Jobs: Frequently Asked Questions
Which companies are hiring the most user experience managers?
The companies hiring the most user experience managers right now include Google, Collabera, and JPMorganChase, with the largest share of openings in California, New York, and Washington, based on current listings on Migrate Mate as of November 2026. Demand is especially concentrated in companies with large consumer-facing product teams.
How many user experience manager jobs are remote?
About 73% of user experience manager openings are fully remote or hybrid as of November 2026, reflecting strong demand for distributed design leadership. Research operations and content design management roles tend to skew most remote, while roles tied to hardware, in-store, or physical product experiences are more likely to require on-site presence.
How do you become a user experience manager?
Most user experience managers move up from a senior individual contributor role after demonstrating they can mentor junior designers and lead projects end-to-end without close supervision. The path typically involves leading a cross-functional project, taking on informal mentorship, then stepping into a people manager role on an existing team. Building fluency in design critiques, roadmap conversations, and recruiting strengthens your case for the transition.
Can you get hired as a user experience manager with limited management experience?
Yes, especially at smaller companies or startups where the first user experience manager hire often comes from a strong senior designer who has led projects. Emphasize any team lead or interim manager experience, mentorship you have provided, and cross-functional influence you have exercised. A portfolio case study showing how you shaped a team process or onboarded a contractor can substitute for a formal management title.
What does the user experience manager interview process look like?
The process typically starts with a recruiter screen, followed by a hiring manager conversation focused on your design philosophy and leadership style. A portfolio presentation to the full design team usually comes next, where you walk through a project end-to-end including team decisions and tradeoffs. Final rounds often include cross-functional stakeholder interviews with a product manager and an engineering lead, and sometimes a written or take-home exercise on how you would approach a specific design challenge.
Where can I find and apply to user experience manager jobs?
You can find and apply to user experience manager jobs on Migrate Mate, which lists current openings from across the United States in one place. Find the roles that match your experience and location preference, then apply directly to each listing from the page.
See All 161+ User Experience Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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