UX Research Intern Jobs
UX Research Intern jobs are open across tech, healthcare, fintech, and consumer products companies, from entry-level and new-grad positions to project-based roles, with specializations in usability testing, user interviews, and mixed-methods research. Scan the live roles below and apply to whichever ones fit.
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At American Express, UX Research shapes experiences grounded in deep customer understanding. As artificial intelligence transforms how people discover, decide, and take action, we are advancing our research capabilities to understand the evolving relationships between people and intelligent systems.
We are seeking a Principal UX Researcher who combines exceptional qualitative research expertise, strategic thinking, and methodological innovation to shape how American Express understands, designs, and evaluates AI-powered and agentic experiences. As a senior individual contributor, this person will lead complex research initiatives, influence consequential product and experience decisions, and advance research practices and capabilities across the organization.
The ideal candidate is an accomplished strategic researcher with deep mastery of generative and exploratory qualitative research, exceptional synthesis and storytelling skills, and demonstrated ability to influence senior leaders. They bring intellectual curiosity, original thinking, and the judgment to navigate complex, ambiguous research challenges. They will elevate research excellence across teams through thought leadership, mentorship, and the development of innovative methods and frameworks that advance the practice.
- 10+ years of UX research or applied research experience, with a substantial track record leading complex, strategically significant generative research programs.
- Recognized expertise in qualitative research, including advanced interviewing, contextual inquiry, research design, and interpretive synthesis, with demonstrated ability to develop original insights and conceptual frameworks.
- Demonstrated experience researching AI-powered, conversational, adaptive, or similarly complex emerging technologies, with a strong understanding of the methodological challenges associated with intelligent systems.
- Proven ability to develop or substantially advance research methodologies, evaluation frameworks, or approaches that have influenced research practice beyond individual projects.
- Exceptional strategic judgment and demonstrated ability to influence director-, VP-, or executive-level stakeholders through compelling evidence, original thinking, and sophisticated storytelling.
- Experience providing research thought leadership across teams or complex programs, including guiding research direction, advising on methodological decisions, mentoring researchers, and elevating research standards.
- Strong quantitative literacy and ability to integrate qualitative research, behavioral analytics, survey data, customer feedback, and other evidence into strategically meaningful insights.
Demonstrated ability to navigate ambiguity, challenge established assumptions, and connect customer understanding with business strategy, emerging technologies, and experience opportunities.
Preferred Qualifications
- Direct experience researching generative AI, LLM-based experiences, autonomous agents, or human-AI collaboration.
- Experience evaluating trust, delegation, comprehension, customer control, and error recovery in AI-powered experiences.
- Experience developing reusable research methods or evaluation frameworks adopted across multiple product teams.
Experience in financial services or other complex, highly regulated environments.
Skills
- Strategic UX Research & Experience Strategy
- Expert Generative & Exploratory Qualitative Research
- Research Strategy & Intellectual Leadership
- Advanced Research Methodology & Innovation
- Human-AI Interaction & Agentic Experience Research
- AI Experience Evaluation & Measurement
- Advanced Research Synthesis & Evidence Triangulation
- Customer Mental Models & Behavioral Research
- Conceptual Framework Development & Strategic Insight
- Executive Influence & Strategic Storytelling
- Research Craft Leadership & Mentorship
Enterprise Research Capability Development
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
At American Express, UX Research shapes experiences grounded in deep customer understanding. As artificial intelligence transforms how people discover, decide, and take action, we are advancing our research capabilities to understand the evolving relationships between people and intelligent systems.
We are seeking a Principal UX Researcher who combines exceptional qualitative research expertise, strategic thinking, and methodological innovation to shape how American Express understands, designs, and evaluates AI-powered and agentic experiences. As a senior individual contributor, this person will lead complex research initiatives, influence consequential product and experience decisions, and advance research practices and capabilities across the organization.
The ideal candidate is an accomplished strategic researcher with deep mastery of generative and exploratory qualitative research, exceptional synthesis and storytelling skills, and demonstrated ability to influence senior leaders. They bring intellectual curiosity, original thinking, and the judgment to navigate complex, ambiguous research challenges. They will elevate research excellence across teams through thought leadership, mentorship, and the development of innovative methods and frameworks that advance the practice.
- 10+ years of UX research or applied research experience, with a substantial track record leading complex, strategically significant generative research programs.
- Recognized expertise in qualitative research, including advanced interviewing, contextual inquiry, research design, and interpretive synthesis, with demonstrated ability to develop original insights and conceptual frameworks.
- Demonstrated experience researching AI-powered, conversational, adaptive, or similarly complex emerging technologies, with a strong understanding of the methodological challenges associated with intelligent systems.
- Proven ability to develop or substantially advance research methodologies, evaluation frameworks, or approaches that have influenced research practice beyond individual projects.
- Exceptional strategic judgment and demonstrated ability to influence director-, VP-, or executive-level stakeholders through compelling evidence, original thinking, and sophisticated storytelling.
- Experience providing research thought leadership across teams or complex programs, including guiding research direction, advising on methodological decisions, mentoring researchers, and elevating research standards.
- Strong quantitative literacy and ability to integrate qualitative research, behavioral analytics, survey data, customer feedback, and other evidence into strategically meaningful insights.
Demonstrated ability to navigate ambiguity, challenge established assumptions, and connect customer understanding with business strategy, emerging technologies, and experience opportunities.
Preferred Qualifications
- Direct experience researching generative AI, LLM-based experiences, autonomous agents, or human-AI collaboration.
- Experience evaluating trust, delegation, comprehension, customer control, and error recovery in AI-powered experiences.
- Experience developing reusable research methods or evaluation frameworks adopted across multiple product teams.
Experience in financial services or other complex, highly regulated environments.
Skills
- Strategic UX Research & Experience Strategy
- Expert Generative & Exploratory Qualitative Research
- Research Strategy & Intellectual Leadership
- Advanced Research Methodology & Innovation
- Human-AI Interaction & Agentic Experience Research
- AI Experience Evaluation & Measurement
- Advanced Research Synthesis & Evidence Triangulation
- Customer Mental Models & Behavioral Research
- Conceptual Framework Development & Strategic Insight
- Executive Influence & Strategic Storytelling
- Research Craft Leadership & Mentorship
Enterprise Research Capability Development
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
UX Research Intern Jobs by Experience Level
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Who's Hiring
Top Industries Hiring
- Technology & Software26
- Staffing & Recruiting3
- Consulting & Professional Services2
- Retail1
- Insurance1
What Employers Look For
The qualifications that appear most often in UX research intern jobs.
- Enrollment in a degree program in psychology, HCI, cognitive science, or a related field
- Experience conducting user interviews, usability tests, or survey studies
- Familiarity with research tools such as UserTesting, Maze, Qualtrics, or Dovetail
- Ability to synthesize qualitative and quantitative data into clear research findings
- Strong written and verbal communication skills for presenting insights to cross-functional teams
- Familiarity with basic design tools such as Figma or Miro for collaboration with product and design teams
Tips for Your UX Research Intern Job Search
Tailor your portfolio to research deliverables
Recruiters for ux research intern roles want to see affinity maps, research reports, or usability test findings, not just wireframes. Pull two or three case studies that show your process from research question to actionable insight, not just polished visuals.
Match your resume to each posting's methods
Some teams run mostly qualitative interviews, others rely on surveys and quantitative analysis. Read each job listing carefully and reorder your bullet points so the methods they mention, like diary studies or tree testing, appear near the top of your experience section.
Apply early to roles that fit
Migrate Mate lists ux research intern openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter by team size before applying
At a startup, a ux research intern may run studies solo, while at a larger company you'll likely support a senior researcher. Check the job listing for team structure clues and frame your cover letter around the level of independence or collaboration they expect.
Prepare a moderation sample for interviews
Many hiring managers ask you to walk through how you'd moderate a usability session or write a discussion guide. Rehearse a two-minute walkthrough of a past study you ran, covering your recruitment criteria, session structure, and how you synthesized what you heard.
Follow up with a research-specific thank-you
After your interview, send a note that references a specific research challenge the team mentioned and briefly ties it to a method you've used. This signals genuine curiosity about their users, not just a standard post-interview courtesy.
UX Research Intern Jobs: Frequently Asked Questions
Which companies are hiring the most ux research interns?
Collabera, Meta, and Amazon are hiring the most ux research interns right now, with openings concentrated in California, New York, and Texas, based on current listings on Migrate Mate as of November 2026. Technology companies and large consumer-facing brands tend to post the highest volume of ux research intern roles each season.
How many ux research intern jobs are remote?
About 71% of ux research intern openings are fully remote or hybrid as of November 2026, reflecting the screen-sharing and video-call tools that make remote moderation practical. Roles focused on unmoderated remote usability testing and survey research tend to be the most location-flexible, while in-lab or in-person contextual inquiry studies more often require on-site presence.
How do you become a ux research intern?
Start by building foundational skills in research methods, including user interviews, usability testing, and survey design, through coursework or self-directed projects. Create a portfolio with two or three case studies that show your full process, from research question to synthesis. Then target internship postings that match the methods you've practiced, and tailor your application materials to each role's specific research focus.
Can you get a ux research intern job with little or no experience?
Yes, many ux research intern roles are explicitly designed for candidates with no professional experience. Conduct informal studies on your own, such as recruiting classmates for a usability test on a campus app or running a survey for a personal project, and document your process rigorously. Hiring managers for intern positions prioritize intellectual curiosity and methodological thinking over a lengthy work history.
What does the ux research intern interview process look like?
Most ux research intern interview processes include an initial recruiter screen, followed by a portfolio walkthrough where you present one or two past studies and explain your methodology and findings. Some teams add a short take-home exercise, such as writing a discussion guide or a research plan for a hypothetical product question. A final round typically involves a conversation with the research team or a cross-functional partner like a product manager or designer.
Where can I find and apply to ux research intern jobs?
You can find and apply to ux research intern jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your methods, preferred industry, or location, and apply directly to each listing that fits your background and goals.
See All 221+ UX Research Intern Jobs
Find roles that match your experience and apply in just a few clicks.
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