User Experience Researcher Jobs in Arizona

GENERAL INFORMATION

Location:
US-AZ - Phoenix

Position Type:
Full Time

Virtual Eligible:
Yes

Job Category:
Marketing

Ref #:
7486

DESCRIPTION AND REQUIREMENTS

At the University of Phoenix, we are committed to the future of work by providing a fully remote, work-from-home environment. This strategy enables us to attract top talent nationwide. Are you looking for a rewarding and fulfilling position that offers challenging work and the opportunity to make a significant impact while collaborating with a team of fun, innovative individuals? Would you prefer to work with an organization that positively contributes to the world? If so, we would love to hear from you!

Are you searching for a rewarding, fulfilling position that offers challenging work and the ability to make a big impact while working side-by-side with a team of fun, innovative people? Ideally, would you like this position to be with an organization that makes a positive contribution to the world? If so…we would love to hear from you!

About us

University of Phoenix is a leading higher education institution founded in 1976 by Dr. John Sperling. Our mission is to improve the lives of our students, their families and future generations through higher education. Our values (which hopefully you share) are: Brave. Honest. Focused.

Our University values and embraces all team members and their unique perspectives. We fundamentally believe in fostering an environment which deeply respects, celebrates, and actively encourages a diverse workforce. We are committed to hiring – and learning from – those who share our passion to help others achieve their educational aspirations.

We offer excellent benefits, an effective recognition program, and outstanding learning and development tools, including tuition vouchers for employees and their qualified family members.

ABOUT THE POSITION

A Sr. UX/UI Designer creates simple, user-centric design solutions for complex challenges that our prospective students encounter, leading to an improved experience. A Sr. UX/UI Designer works on projects from concept to execution, mentors and provides guidance to team members with projects that are in motion, and collaboratively influences other teams and team members, such as visual designers, writers, front end developers and product owners, to have a broad impact on the student experience, while also maintaining and growing a new design system. A Sr. UX/UI Designer focuses on mobile as a priority and is passionate about expanding features to create experiences that move with the user from one device to another.

What You’ll Do

1. Collaborate with colleagues in Academics, Information Technology, Operations and within Marketing to understand user problems, create wireframes, design high-fidelity mockups and interaction specifications to lead to solutions for complex challenges that our prospective students encounter.

2. Define and maintain detailed design patterns that scale, allowing broad use across University platforms and applications that will positively impact the student experience.

3. Lead and participate in brainstorming sessions and presentations to marketing leaders and other senior leaders across the University to demonstrate product features and flows; use feedback to iterate and improve end-to-end experience.

4. Exercise product discovery methods to continuously gather qualitative and quantitative insights through user testing, studies, surveys, customer interviews and other methods; understand and respond to data obtained through these methodologies to inform design decisions and recommendations.

5. Lead and/or participate in projects, from conception to execution, to meet priorities and requirements in an Agile environment.

6. Provide leadership, coaching, and/or mentoring to more junior leveled staff.

7. Perform other duties as assigned or apparent.

NOTE: The primary accountabilities above are intended to describe the general content and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the primary accountabilities listed above. Specific goals or responsibilities will be documented in the incumbents’ performance objectives as outlined by the incumbents’ immediate supervisor or manager.

Job Supervisory Responsibilities

None

MINIMUM EDUCATION AND RELATED WORK EXPERIENCE:

• Bachelor's degree in Human-computer Interaction, Information Architecture, User Experience Design, Visual Design, Web Design or similar and six (6) years of experience as a user experience designer, interaction designer, information architect, product designer or similar role; OR an equivalent combination of education and experience where one (1) year of relevant experience can replace every two (2) year of post-secondary education

• A strong portfolio showcasing examples of market-leading user experience and visual design work

ADDITIONAL QUALIFICATIONS:

• A strong portfolio showcasing examples of problem solving and applying user-centered design principles: concept sketches, user stories, interaction flows, prototypes, design specifications for development, and UI mockups for desktop and mobile. Examples of both methodology and production assets are highly encouraged.

• Proficiency in design tools such as Figma, Photoshop, Illustrator, or similar

• Strong skills in visual design

• Experience working in a collaborative team, leading white-boarding/problem solving workshops

• Ability to work directly with developers for implementation of design

• Excellent communication, presentation, and interpersonal skills

• Experience partnering closely with other teams to work towards positive outcomes and propose well-informed new directions

• Experience in a fast paced, changing environment

• Familiarity working in SAFe Agile framework

• Self-motivated team player

Pay Range

The annual pay range for this position is $96,400 (minimum), $145,500 (midpoint), and $194,600 (maximum).
Typical hiring range is between the minimum and midpoint of the above pay range. Actual starting base pay may vary based on factors such as education, experience, skills, location and budget. Compensation above the midpoint is generally associated with experienced, long-tenured employees who have demonstrated sustained performance and expertise in the role.

Individuals in this role are eligible for:
- Annual Bonus Award

Your work is critical to helping adult learners achieve their dreams, and we’re committed to rewarding you for your efforts. We offer a competitive, comprehensive total rewards package designed to help you achieve your health, financial, educational and work-life balance goals.

Full-time employees are eligible for:
- Medical, dental and vision plans; Flexible Spending Accounts; Health Savings Accounts; Life and Disability insurance; and our Wellness incentive program;
- Competitive 401(k) employer match;
- Substantial tuition discount for you and eligible dependents; and,
- A generous time off package, including paid vacation, sick time and company holidays.

Application Deadline is 06/22/2026.

The University of Phoenix is an Equal Opportunity employer.

If you are an active-duty military member seeking employment when off-duty, compliance with Department of Defense Joint Ethics Regulation, 5500-7-R, is required prior to starting employment with University of Phoenix. You are advised to contact your base Judge Advocate General to seek such approval and answer any questions.