User Experience Researcher Jobs in Washington
User Experience Researcher jobs in Washington are among the most active in the country, concentrated in technology, e-commerce, and enterprise software across experience levels from entry-level associate researcher through principal and staff researcher. Seattle, Bellevue, and Redmond anchor the bulk of hiring, with major employers like Microsoft, Amazon, and Boeing maintaining large, long-standing UX research practices in the region. The most in-demand specialties are mixed-methods research, usability testing, and generative discovery for complex digital products. Find a role that fits below and apply directly.
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Showing 5 of 11+ User Experience Researcher jobs
DESCRIPTION
This role will drive cross-functional delivery of generative design tooling, with the goal of enabling SPUX Designers to prototype more efficiently, produce near-production-ready code for easier handoff to Engineering, and maintain compliance with design system guidance to uphold our high quality bar. In parallel, this role will drive the execution and scaling of different experiment types, with the goal of enabling SPUX UX practitioners to conduct UX-led usability testing more efficiently, systematically track and learn from patterns that extend beyond current design system guidance, and ultimately de-risk future product decisions. These workstreams are force multipliers that enable SPUX to maintain quality standards while increasing velocity as the seller experience evolves.
The ideal candidate thinks strategically, takes initiative, and dives deep into details—capable of developing high-level strategic initiatives while remaining detail-oriented enough to push forward necessary tasks. Maturity, strong business judgment, exceptional written and verbal communication skills, and the ability to earn trust and influence cross-functional teams are essential. The candidate for this position embraces ambiguity, ramps quickly on complex issues, and communicates convincingly to diverse internal and external audiences.
Key job responsibilities
- Lead the AI design tooling program: develop program roadmap based on problem statements with biggest entitlements, partner with SPUX Design Technologists to ensure tools address designer needs and ship on time, partner with internal product teams to integrate into builder workflows, track adoption and success metrics, and author strategic documents to secure alignment and investments as needed
- Drive the experimentation program from intake to impact: refine and drive adoption of intake mechanisms and prioritization frameworks, coordinate execution across SPUX Designers and Researchers, partner with SPUX Business Analyst to automatically surface data-driven insights, and deliver recommendations that inform design system evolution and de-risk product roadmaps
- Scale operational capacity through new AI capabilities, analytical solutions, and mechanisms, building the foundation needed to operate efficiently at higher volume
- Establish success metrics and reporting mechanisms (reporting slides, dashboards, alerts) to demonstrate ROI and inform future investment decisions
- Define and document strategy through narratives (strategy documents, Quarterly Business Reviews, etc.) to drive continual visibility and alignment on step-change process improvements
- Communicate results to stakeholders through clear, data-driven narratives that influence product roadmaps and design system evolution
A day in the life
On Monday, you might review new experiment intake requests and partner with SPUX Leadership to align on prioritization against strategic goals. On Tuesday, you update the AI tooling roadmap with latest delivery statuses and raise blockers to SPUX Program Management Leadership. Wednesday, you partner with the SPUX Business Analyst to semi-automate experimentation analyses so the program can scale efficiently. Thursday, you attend and contribute to a working session with internal product teams to integrate multiple UX tools into a more optimized builder workflow. Friday, you enter leadership goal updates for the previous month.
About the team
The Selling Partner User Experience (SPUX) team sits within Core Selling Partner Experience (CSPE). We're a team of 60 UX practitioners who empower sellers to thrive with Amazon by creating world-class experiences that are intuitive, efficient, and human. Researchers uncover seller needs and build actionable knowledge to inform our work. Designers architect the design foundation and define the experience of core seller tasks, then evaluate through seller-tested prototypes that de-risk decisions. Finally, Program Managers establish and uphold the bar for excellence across every launch. We envision a future where all sellers have access to and are delighted by innovative tools for running their business.
BASIC QUALIFICATIONS
- 3+ years of post-undergraduate and pre-Master's professional or military experience
- Master's degree
- 8+ years of program or project management experience
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- 4+ years of communicating with and presenting to executive and senior audiences experience
- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
- Knowledge of general AI tools
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
PREFERRED QUALIFICATIONS
- Experience with marketplace seller tools, design systems, UX tooling, or experimentation workflows
- Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 121,200.00 - 163,900.00 USD annually
DESCRIPTION
This role will drive cross-functional delivery of generative design tooling, with the goal of enabling SPUX Designers to prototype more efficiently, produce near-production-ready code for easier handoff to Engineering, and maintain compliance with design system guidance to uphold our high quality bar. In parallel, this role will drive the execution and scaling of different experiment types, with the goal of enabling SPUX UX practitioners to conduct UX-led usability testing more efficiently, systematically track and learn from patterns that extend beyond current design system guidance, and ultimately de-risk future product decisions. These workstreams are force multipliers that enable SPUX to maintain quality standards while increasing velocity as the seller experience evolves.
The ideal candidate thinks strategically, takes initiative, and dives deep into details—capable of developing high-level strategic initiatives while remaining detail-oriented enough to push forward necessary tasks. Maturity, strong business judgment, exceptional written and verbal communication skills, and the ability to earn trust and influence cross-functional teams are essential. The candidate for this position embraces ambiguity, ramps quickly on complex issues, and communicates convincingly to diverse internal and external audiences.
Key job responsibilities
- Lead the AI design tooling program: develop program roadmap based on problem statements with biggest entitlements, partner with SPUX Design Technologists to ensure tools address designer needs and ship on time, partner with internal product teams to integrate into builder workflows, track adoption and success metrics, and author strategic documents to secure alignment and investments as needed
- Drive the experimentation program from intake to impact: refine and drive adoption of intake mechanisms and prioritization frameworks, coordinate execution across SPUX Designers and Researchers, partner with SPUX Business Analyst to automatically surface data-driven insights, and deliver recommendations that inform design system evolution and de-risk product roadmaps
- Scale operational capacity through new AI capabilities, analytical solutions, and mechanisms, building the foundation needed to operate efficiently at higher volume
- Establish success metrics and reporting mechanisms (reporting slides, dashboards, alerts) to demonstrate ROI and inform future investment decisions
- Define and document strategy through narratives (strategy documents, Quarterly Business Reviews, etc.) to drive continual visibility and alignment on step-change process improvements
- Communicate results to stakeholders through clear, data-driven narratives that influence product roadmaps and design system evolution
A day in the life
On Monday, you might review new experiment intake requests and partner with SPUX Leadership to align on prioritization against strategic goals. On Tuesday, you update the AI tooling roadmap with latest delivery statuses and raise blockers to SPUX Program Management Leadership. Wednesday, you partner with the SPUX Business Analyst to semi-automate experimentation analyses so the program can scale efficiently. Thursday, you attend and contribute to a working session with internal product teams to integrate multiple UX tools into a more optimized builder workflow. Friday, you enter leadership goal updates for the previous month.
About the team
The Selling Partner User Experience (SPUX) team sits within Core Selling Partner Experience (CSPE). We're a team of 60 UX practitioners who empower sellers to thrive with Amazon by creating world-class experiences that are intuitive, efficient, and human. Researchers uncover seller needs and build actionable knowledge to inform our work. Designers architect the design foundation and define the experience of core seller tasks, then evaluate through seller-tested prototypes that de-risk decisions. Finally, Program Managers establish and uphold the bar for excellence across every launch. We envision a future where all sellers have access to and are delighted by innovative tools for running their business.
BASIC QUALIFICATIONS
- 3+ years of post-undergraduate and pre-Master's professional or military experience
- Master's degree
- 8+ years of program or project management experience
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- 4+ years of communicating with and presenting to executive and senior audiences experience
- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
- Knowledge of general AI tools
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
PREFERRED QUALIFICATIONS
- Experience with marketplace seller tools, design systems, UX tooling, or experimentation workflows
- Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 121,200.00 - 163,900.00 USD annually
See All 11 User Experience Researcher Jobs in Washington
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Find JobsUser Experience Researcher Jobs by City in Washington
Where Washington roles are concentrated, by current openings.
User Experience Researcher Job Market in Washington
A snapshot from current Washington openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Retail
- E-Commerce & Online Marketplaces
What Washington Employers Look For
The qualifications that appear most often in user experience researcher jobs across Washington.
- Portfolio demonstrating end-to-end research projects from discovery through insight delivery
- Bachelor's or master's degree in human-computer interaction, cognitive science, or psychology
- Proficiency in qualitative methods including interviews, contextual inquiry, and usability studies
- Experience with quantitative methods such as surveys, analytics interpretation, and behavioral data
- Familiarity with tools like UserZoom, Dovetail, Figma, or similar research and prototyping platforms
- Ability to communicate findings clearly to cross-functional product and design stakeholders
User Experience Researcher Jobs in Washington: Frequently Asked Questions
How do you become a user experience researcher in Washington?
User experience research has no state-issued license in Washington, so the path runs through education and portfolio. Most Washington employers expect at least a bachelor's degree in human-computer interaction, cognitive science, psychology, or a related field, with a master's degree increasingly common at mid-level roles in the Seattle tech corridor. Building a portfolio of end-to-end research projects, whether from coursework, internships, or volunteer work with nonprofits, is the clearest credential recognized by Washington hiring teams.
How much do user experience researchers make in Washington?
User experience researchers in Washington earn a median of about $69,590 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $48,760 for the lowest 10% to over $97,150 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire user experience researchers in Washington?
Employers hiring user experience researchers in Washington right now include Amazon, TikTok, and Meta, based on current listings on Migrate Mate as of August 2026. Washington's concentration of large technology and e-commerce headquarters means many of these roles sit on mature, multi-researcher teams with dedicated research operations.
Which Washington cities have the most user experience researcher jobs?
Seattle and Bellevue have the most user experience researcher openings in Washington. Seattle drives the largest share given its density of technology companies and Amazon's headquarters presence, while Bellevue and Redmond reflect Microsoft's sprawling campus operations, where UX research teams are embedded across dozens of product divisions and enterprise platforms.
Are there remote user experience researcher jobs in Washington?
Yes, and more than most fields. About 33% of user experience researcher openings tied to Washington are remote or hybrid as of August 2026, reflecting how well the desk-based, screen-sharing nature of many research methods translates to distributed work. Generative and evaluative research phases that rely on remote moderated sessions or asynchronous diary studies are the most commonly offered in fully remote arrangements.
How can I get hired as a user experience researcher in Washington with little or no experience?
The most realistic entry path is an internship or rotational program inside Washington's large technology employers. Microsoft and Amazon both run structured internship and university hiring programs that place candidates without professional experience into research associate or research intern roles, typically requiring strong academic projects and a demonstrated portfolio over prior job titles. Adjacent roles such as UX designer, product analyst, or customer insights coordinator at Washington companies frequently serve as lateral moves into research, especially when combined with a certificate in human-centered design from a local institution like the University of Washington.
Where can I find and apply to user experience researcher jobs in Washington?
You can find and apply to user experience researcher jobs in Washington on Migrate Mate, which lists current Washington openings across Seattle, Bellevue, Redmond, and beyond. Find roles that fit your experience and specialty, then apply directly to the employer.
See All 11 User Experience Researcher Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
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