User Experience Researcher Jobs in New York
User Experience Researcher jobs in New York represent one of the most active markets in the country, concentrated in technology, financial services, media, and healthcare sectors, with openings at every level from junior researcher to principal and research director. New York City leads hiring by a wide margin, with Brooklyn and Albany contributing a smaller but steady share of openings. Major employers with lasting research teams in New York include Google, IBM, and JPMorgan Chase, and the most in-demand specializations are mixed-methods research, usability testing, and generative AI product research. Find a role that fits below and apply directly.
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Showing 5 of 11+ User Experience Researcher jobs
Hinge is the dating app designed to be deleted
In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With millions of users across the globe, we’ve become the most trusted way to find a relationship, for all.
About the Role
We are hiring a Director of UX Research to lead research across our Dating Outcomes and Platform product areas. You will set the vision and strategy for how research informs product decisions across the core product experience at Hinge, focusing on some of Hinge's most complex research questions – understanding what's getting in the way of people forming real connections, and what Hinge needs to become to fundamentally shift how dating works online. The work is ambitious, high-stakes, and directly shapes how Hinge invests.
This is a senior leadership role with significant scope: you'll manage a team of researchers, own the research strategy and roadmap for Dating Outcomes and Platform, and operate as a strategic partner to group-level product, design, data science, and engineering leadership. This is an ideal role for a proven research leader who synthesizes user insights and data science findings into clear product strategy, builds the organizational conditions for teams to execute well, and thrives on ambiguous, high-impact problems.
Responsibilities
- Define and drive the UX research vision, strategy, and roadmap for Dating Outcomes and Platform — prioritizing the questions that need to be answered before roadmaps are locked
- Lead, coach, and grow a team of seasoned, experienced researchers, setting a high bar for craft, rigor, and impact
- Operate as a strategic partner through synthesizing UXR and DS insights into POVs that shape product vision and strategy and inform executive decisions
- Represent Dating Outcomes and Platform insights clearly to senior leadership and cross-functional stakeholders, communicating roadmaps, tradeoffs, and product implications
- Drive cross-team synthesis and frameworks that unify insights across teams and product groups
- Identify structural and organizational gaps; proactively design ways of working that improve team velocity, cross-functional collaboration, and research quality
- Build a team culture grounded in curiosity, rigor, deep user empathy – and fun!
What We're Looking For
- 10+ years of UX research experience, with 4+ years managing and developing researchers across multiple levels
- Proven track record of leading research across complex, multi-team consumer product portfolios with clear examples of research directly shaping product strategy and measurable outcomes
- Deep expertise across qualitative and quantitative research methods — able to set the methodological bar across a team, partner fluently with Data Science, and integrate quant and qual into a unified research strategy
- Ability to operate at both the strategic and craft level — setting research vision while holding a high bar for rigor and execution across the team
- Experience managing and mentoring highly senior ICs — able to establish clear roles and responsibilities, protect independent scope, and support researchers who are deeply embedded in product strategy and operating at a level that may match or exceed their manager's domain depth
- Demonstrated ability to do the organizational glue work: identifying when teams aren't functioning well, diagnosing root causes, and driving the interventions to fix it
- Confident, clear communicator who can represent research strategy at VP-level forums, influence without authority across product, engineering, design, and data, and present complex tradeoffs accessibly
- Passion for innovation and exploring how emerging technologies, including generative AI, can elevate the craft and impact of research
- Passion for Hinge's mission of helping people build meaningful relationships
Compensation
- Salary Range: $235,000 - $287,000 a year
Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in New York City. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.
As a member of our team, you’ll enjoy:
- 401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.
- Professional Growth: Get an annual Learning & Development stipend once you’ve been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.
- Parental Leave & Planning: When you become a new parent, you’re eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.)
- Fertility Support: You’ll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide a stipend towards fertility preservation. You and your spouse/domestic partner are both eligible.
- Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates– Romantic or otherwise. Hinge Premium is also free for employees and their loved ones.
- ERGs: We have eight Employee Resource Groups (ERGs)—Asian, Unapologetic, Disability, LGBTQIA+, Raices, Women/Nonbinary, Parents —that hold regular meetings, host events, and provide dedicated support to the organization & its community.
At Hinge, our core values are…
- Authenticity: We share, never hide, our words, actions and intentions.
- Courage: We embrace lofty goals and tough challenges.
- Empathy: We deeply consider the perspective of others.
- Diversity inspires innovation
Hinge is an equal-opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.
If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please let your Talent Acquisition partner know.
Hinge is the dating app designed to be deleted
In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With millions of users across the globe, we’ve become the most trusted way to find a relationship, for all.
About the Role
We are hiring a Director of UX Research to lead research across our Dating Outcomes and Platform product areas. You will set the vision and strategy for how research informs product decisions across the core product experience at Hinge, focusing on some of Hinge's most complex research questions – understanding what's getting in the way of people forming real connections, and what Hinge needs to become to fundamentally shift how dating works online. The work is ambitious, high-stakes, and directly shapes how Hinge invests.
This is a senior leadership role with significant scope: you'll manage a team of researchers, own the research strategy and roadmap for Dating Outcomes and Platform, and operate as a strategic partner to group-level product, design, data science, and engineering leadership. This is an ideal role for a proven research leader who synthesizes user insights and data science findings into clear product strategy, builds the organizational conditions for teams to execute well, and thrives on ambiguous, high-impact problems.
Responsibilities
- Define and drive the UX research vision, strategy, and roadmap for Dating Outcomes and Platform — prioritizing the questions that need to be answered before roadmaps are locked
- Lead, coach, and grow a team of seasoned, experienced researchers, setting a high bar for craft, rigor, and impact
- Operate as a strategic partner through synthesizing UXR and DS insights into POVs that shape product vision and strategy and inform executive decisions
- Represent Dating Outcomes and Platform insights clearly to senior leadership and cross-functional stakeholders, communicating roadmaps, tradeoffs, and product implications
- Drive cross-team synthesis and frameworks that unify insights across teams and product groups
- Identify structural and organizational gaps; proactively design ways of working that improve team velocity, cross-functional collaboration, and research quality
- Build a team culture grounded in curiosity, rigor, deep user empathy – and fun!
What We're Looking For
- 10+ years of UX research experience, with 4+ years managing and developing researchers across multiple levels
- Proven track record of leading research across complex, multi-team consumer product portfolios with clear examples of research directly shaping product strategy and measurable outcomes
- Deep expertise across qualitative and quantitative research methods — able to set the methodological bar across a team, partner fluently with Data Science, and integrate quant and qual into a unified research strategy
- Ability to operate at both the strategic and craft level — setting research vision while holding a high bar for rigor and execution across the team
- Experience managing and mentoring highly senior ICs — able to establish clear roles and responsibilities, protect independent scope, and support researchers who are deeply embedded in product strategy and operating at a level that may match or exceed their manager's domain depth
- Demonstrated ability to do the organizational glue work: identifying when teams aren't functioning well, diagnosing root causes, and driving the interventions to fix it
- Confident, clear communicator who can represent research strategy at VP-level forums, influence without authority across product, engineering, design, and data, and present complex tradeoffs accessibly
- Passion for innovation and exploring how emerging technologies, including generative AI, can elevate the craft and impact of research
- Passion for Hinge's mission of helping people build meaningful relationships
Compensation
- Salary Range: $235,000 - $287,000 a year
Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in New York City. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.
As a member of our team, you’ll enjoy:
- 401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.
- Professional Growth: Get an annual Learning & Development stipend once you’ve been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.
- Parental Leave & Planning: When you become a new parent, you’re eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.)
- Fertility Support: You’ll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide a stipend towards fertility preservation. You and your spouse/domestic partner are both eligible.
- Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates– Romantic or otherwise. Hinge Premium is also free for employees and their loved ones.
- ERGs: We have eight Employee Resource Groups (ERGs)—Asian, Unapologetic, Disability, LGBTQIA+, Raices, Women/Nonbinary, Parents —that hold regular meetings, host events, and provide dedicated support to the organization & its community.
At Hinge, our core values are…
- Authenticity: We share, never hide, our words, actions and intentions.
- Courage: We embrace lofty goals and tough challenges.
- Empathy: We deeply consider the perspective of others.
- Diversity inspires innovation
Hinge is an equal-opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.
If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please let your Talent Acquisition partner know.
See All 11 User Experience Researcher Jobs in New York
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Find JobsUser Experience Researcher Jobs by City in New York
Where New York roles are concentrated, by current openings.
User Experience Researcher Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- Google6
- Etsy2
- Amazon1
- Cartera Commerce1
- Hinge1
Top Industries Hiring
- Consulting & Professional Services2
- Retail2
What New York Employers Look For
The qualifications that appear most often in user experience researcher jobs across New York.
- Bachelor's or master's degree in human-computer interaction, cognitive science, or psychology
- Demonstrated portfolio showing end-to-end qualitative and quantitative research studies
- Proficiency in usability testing tools such as UserTesting, Lookback, or Maze
- Experience translating research findings into actionable recommendations for product teams
- Familiarity with survey design, statistical analysis, and tools like SPSS or R
- Strong collaboration skills working alongside product managers, designers, and engineers
User Experience Researcher Jobs in New York: Frequently Asked Questions
How do you become a user experience researcher in New York?
User experience researcher is not a licensed profession in New York, so there is no state board or exam required to work in the field. Most New York employers expect a bachelor's degree at minimum, with a master's in human-computer interaction, psychology, or a related field strongly preferred for mid-level and senior roles. Building a portfolio of research case studies and completing internships or contract projects with New York technology, media, or financial services firms is the most direct path to a full-time position.
How much do user experience researchers make in New York?
User experience researchers in New York earn a median of about $86,890 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $60,890 for the lowest 10% to over $127,820 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire user experience researchers in New York?
Employers hiring user experience researchers in New York right now include Google, Etsy, and Amazon, based on current listings on Migrate Mate as of June 2026. New York's dense concentration of technology startups, global financial institutions, and major media companies means research roles appear across a wide range of industries rather than being limited to dedicated tech firms.
Which New York cities have the most user experience researcher jobs?
New York and Brooklyn have the most user experience researcher openings in New York. New York City accounts for the overwhelming majority of listings, driven by its concentration of technology companies, investment banks, healthcare systems, and media organizations, each of which maintains dedicated research functions, while any openings outside the city tend to cluster around large anchor employers or university-affiliated research centers in those areas.
Are there remote user experience researcher jobs in New York?
Yes, and more than most fields. User experience research is well suited to remote work because interviews, usability sessions, and data analysis can all be conducted digitally. About 9% of user experience researcher openings tied to New York are remote or hybrid as of June 2026, reflecting the broader shift toward distributed product teams. Generative research and survey-based studies tend to be the most fully remote, while in-person lab sessions or stakeholder workshops are more likely to require on-site presence.
How can I get hired as a user experience researcher in New York with little or no experience?
The most realistic entry path is securing a junior researcher or research operations role at a mid-size New York technology or fintech company, where team size means you contribute to studies immediately. Adjacent roles such as UX designer, product analyst, or customer insights coordinator are common lateral moves that hiring managers recognize. Large New York institutions like NYU Langone, American Express, and Verizon run structured internship cohorts that frequently convert to full-time offers, and a portfolio of three to five self-initiated or volunteer studies matters more than years of experience for clearing the initial screen.
Where can I find and apply to user experience researcher jobs in New York?
You can find and apply to user experience researcher jobs in New York on Migrate Mate, which lists current New York openings updated regularly. Search the listings for roles that match your experience level and specialization, then apply directly to the ones that fit.
See All 11 User Experience Researcher Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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